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Compare 8am CasePeer and SmartAdvocate 
At a Glance
Market Segments
Small-Business (93.4% of reviews)
Small-Business (63.6% of reviews)
Entry-Level Pricing
$79.00 1 User Per Month
Starting at $1,995.00
8am CasePeer
Star Rating
(181)4.7 out of 5
Market Segments
Small-Business (93.4% of reviews)
Pros & Cons
Entry-Level Pricing
$79.00 1 User Per Month
Browse all 3 pricing plansSmartAdvocate
Star Rating
(110)4.7 out of 5
Market Segments
Small-Business (63.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $1,995.00
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that both SmartAdvocate and 8am CasePeer have received high star ratings of 4.7, indicating strong user satisfaction. However, 8am CasePeer's higher G2 Score suggests a more favorable overall perception among users, particularly in recent reviews.
- Users say that SmartAdvocate excels in its user-friendliness and customization options, with one reviewer highlighting its ability to manage various case types and employee files effectively. This adaptability is a significant advantage for firms with diverse needs.
- According to verified reviews, 8am CasePeer stands out for its ease of organization and case management capabilities. Users appreciate the platform's intuitive design, which makes updating case information straightforward and efficient, enhancing daily productivity.
- Reviewers mention that SmartAdvocate offers excellent customer support, with users praising the responsiveness and helpfulness of the support team. This aspect is crucial for firms that may require assistance during implementation or ongoing use.
- Users highlight that 8am CasePeer provides a unique advantage in marketing integration, with one user noting it as a game-changer for bridging lead generation and case management. This feature can significantly benefit firms looking to streamline their marketing efforts alongside case handling.
- G2 reviewers indicate that while SmartAdvocate has a strong reporting feature, 8am CasePeer's overall usability, reflected in its higher scores for ease of setup and administration, makes it a more attractive option for firms seeking a quick and efficient onboarding experience.
Pricing
Entry-Level Pricing
8am CasePeer
CASEpeer Basic
$79.00
1 User Per Month
Cloud-based case management built for personal injury law firms.
- Case and Contact Management
- Task Management
- Client Portal
SmartAdvocate
Enterprise
Starting at $1,995.00
SmartAdvocate's installation on the client's server. Perpetual licenses with optional support and maintenance (software updates included).
- Server Version
Free Trial
8am CasePeer
Free Trial is available
SmartAdvocate
No trial information availableRatings
Meets Requirements
8.9
144
9.2
81
Ease of Use
9.4
145
8.6
87
Ease of Setup
8.9
73
8.5
47
Ease of Admin
9.0
42
8.4
23
Quality of Support
9.2
138
9.1
83
Has the product been a good partner in doing business?
9.2
41
9.4
24
Product Direction (% positive)
9.2
132
9.7
74
Features by Category
Platform Basics
8.6
98
8.5
55
9.0
103
8.8
60
8.4
85
8.6
48
8.1
91
7.8
47
Content Management
8.0
99
9.0
57
7.6
91
8.3
52
8.6
97
8.8
56
Agentic AI - Legal Case Management
7.0
5
8.3
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
8.7
5
Platform Basics
8.6
46
Not enough data
9.0
49
Not enough data
8.5
39
Not enough data
7.9
38
Not enough data
8.3
48
Not enough data
Content Management
8.0
50
Not enough data
7.5
40
Not enough data
8.5
45
Not enough data
Time & Billing
7.6
29
Not enough data
6.9
30
Not enough data
6.7
33
Not enough data
Agentic AI - Legal Practice Management
9.0
5
Not enough data
8.1
6
Not enough data
7.9
7
Not enough data
9.3
5
Not enough data
9.4
6
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Sales Force Automation - Legal CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality - Legal CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Automation - Legal CRM
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support - Legal CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Reporting and Analytics - Legal CRM
Not enough data
Not enough data
Agentic AI - Legal CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
8am CasePeer and SmartAdvocate are categorized as Legal Case Management
Unique Categories
8am CasePeer is categorized as Legal Practice Management and Legal CRM
SmartAdvocate has no unique categories
Reviews
Reviewers' Company Size
8am CasePeer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartAdvocate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Legal Services
61.9%
Law Practice
38.1%
‐
‐
‐
Other
0.0%
Legal Services
48.6%
Law Practice
46.7%
Marketing and Advertising
1.9%
Information Technology and Services
0.9%
Higher Education
0.9%
Other
0.9%
Discussions
What is CASEpeer used for?
1 Comment
FB
Plaintiff personal injury case managementRead more
8am CasePeer has no more discussions with answers
What is the best way to learn more about SmartAdvocate?
1 Comment
Official Response from SmartAdvocate
Call us for a free, no obligation, web demonstration of SmartAdvocate!
1 (877) GET-SMART
1 ((877) 438-7627
You can also submit your information on our...Read more
will continued tips be given to users for the year 2021?
1 Comment
MB
Hi Carla, yes! Our Tip of the Week will continue to be sent weekly, and our monthly webinars will be offered through 2021, as well.
Thank you!Read more
Are you going to have local or regional representatives available for hands-on instruction in the near future?
1 Comment
AR
Yes, SmartAdvocate offers both onsite and remote training opportunities however, due to the current COVID situation SmartAdvocate has some travel...Read more
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