Compare 7shifts and Toast 
At a Glance
Market Segments
Small-Business (55.6% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
Free Per Month
Starting at $0.00 Per Month
7shifts
Star Rating
(121)4.5 out of 5
Market Segments
Small-Business (55.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansToast
Star Rating
(363)4.3 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Toast excels in its point of sale (POS) capabilities, with users appreciating features like offline mode that ensures operations continue even during network outages. One user highlighted how it effectively handles clock-ins and clock-outs, making payroll management smoother across multiple entities.
- Users say that 7shifts stands out for its employee scheduling features, with many finding the interface incredibly intuitive. Reviewers have noted that the ability to message the entire company in one go simplifies communication, which is a significant advantage for managing staff schedules.
- According to verified reviews, Toast has a strong reputation for its reporting capabilities, with users praising the detailed sales and labor summary reports that help in analyzing menu performance. This feature is particularly beneficial for small businesses looking to optimize their offerings.
- Reviewers mention that while 7shifts offers a free entry-level price, Toast's no-cost starting point is appealing for small businesses. Users appreciate that Toast provides essential functionalities without upfront costs, making it accessible for startups.
- G2 reviewers highlight that Toast's customer support could use improvement, as some users have expressed challenges in getting timely assistance. In contrast, 7shifts users frequently commend their support team for being responsive and helpful, which can be crucial for businesses needing immediate help.
- Users report that while Toast has a higher overall satisfaction score, 7shifts scores better in terms of ease of use and setup. Many users find 7shifts' design straightforward, allowing both managers and employees to navigate the system without complications, which is essential for day-to-day operations.
Pricing
Entry-Level Pricing
7shifts
Comp
Free
Per Month
Get started with basic scheduling for single locations with up to 15 employees.
- Basic scheduling
- One-way announcements
- Availability and time off requests
Toast
Starter Kit
Starting at $0.00
Per Month
Ideal for small restaurants who need one or two terminals to get up and running.
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting
Free Trial
7shifts
Free Trial is available
Toast
No trial information availableRatings
Meets Requirements
9.1
98
8.5
265
Ease of Use
9.3
100
8.9
265
Ease of Setup
9.1
69
8.2
179
Ease of Admin
9.2
68
8.5
161
Quality of Support
9.2
87
7.7
256
Has the product been a good partner in doing business?
9.3
65
8.3
162
Product Direction (% positive)
8.6
92
8.4
255
Features by Category
Core HR
Not enough data
8.2
14
Not enough data
8.9
14
Not enough data
8.3
7
Not enough data
8.0
11
Not enough data
9.0
13
Not enough data
8.5
11
Generative AI
Not enough data
Not enough data
Platform
Not enough data
7.5
36
Not enough data
7.3
28
Not enough data
8.1
25
Not enough data
8.4
40
Not enough data
7.9
38
Not enough data
8.2
34
Not enough data
8.1
40
Not enough data
8.1
37
Employee Self Service
Not enough data
8.4
38
Not enough data
7.6
22
Not enough data
7.7
32
Administration
Not enough data
8.4
41
Not enough data
8.1
32
Not enough data
8.6
39
Not enough data
Feature Not Available
Not enough data
8.1
31
Not enough data
7.7
30
Not enough data
7.8
29
Not enough data
8.4
37
Not enough data
8.5
36
Taxes
Not enough data
8.4
38
Not enough data
8.2
32
Not enough data
8.4
30
Integration
Not enough data
7.6
28
Not enough data
8.3
33
Not enough data
8.1
26
Not enough data
7.5
25
Platform
Not enough data
7.8
45
Not enough data
8.3
45
Not enough data
8.6
45
Not enough data
8.2
37
POS
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
148
Not enough data
8.0
87
Not enough data
7.6
70
Not enough data
8.2
114
Not enough data
8.6
154
Not enough data
8.1
93
Meal Service
Not enough data
8.8
146
Not enough data
8.9
114
Not enough data
8.7
146
Not enough data
8.9
141
Not enough data
8.7
128
Platform Basics
8.4
33
Not enough data
8.9
36
Not enough data
8.4
33
Not enough data
Platform Data
9.0
37
Not enough data
8.8
37
Not enough data
Platform Additional Functionality
9.1
27
Not enough data
9.3
35
Not enough data
9.4
35
Not enough data
Agentic AI - Restaurant Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.0
7
8.6
74
9.0
7
8.3
58
Back Office
6.7
5
8.7
65
8.6
7
8.0
70
8.6
6
8.6
72
3.7
5
7.8
45
Front of Office
4.5
7
9.2
81
3.9
6
8.7
62
3.3
5
8.8
76
3.3
5
7.3
40
Platform Data
6.7
7
9.0
72
Agentic AI - Restaurant Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
5.7
5
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
7.9
43
Not enough data
8.5
45
Not enough data
8.6
42
Not enough data
Platform Content
8.1
42
Not enough data
7.2
35
Not enough data
7.2
35
Not enough data
Platform Additional Functionality
7.7
38
Not enough data
8.7
42
Not enough data
8.0
38
Not enough data
8.1
34
Not enough data
7.9
39
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tip Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customer Data and Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement and Retention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
7shifts and Toast are categorized as Payroll and Restaurant Management
Unique Categories
Toast is categorized as Restaurant Marketing Tools, Retail POS, Restaurant POS, Core HR, and HCM Software
Reviews
Reviewers' Company Size
7shifts
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Toast
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
50.4%
Food & Beverages
18.8%
Hospitality
14.5%
Entertainment
3.4%
Retail
1.7%
Other
11.1%
Restaurants
51.7%
Food & Beverages
26.6%
Hospitality
6.5%
Accounting
1.9%
Entertainment
0.9%
Other
12.4%
Alternatives
Discussions
How does the 14-day free trial work?
1 Comment
Official Response from 7shifts
Once you sign up to 7shifts, you immediately get access to all features in 7shifts for 14 days. If you have any questions, we have fast support that will be...Read more
Do I have to sign a contract?
1 Comment
Official Response from 7shifts
We offer term agreements for those clients looking to take advantage of an Enterprise discount model. Clients have the option to pay monthly or annually...Read more
What form of payment do you accept?
1 Comment
Official Response from 7shifts
We currently accept payment via credit card as well as ACH (automatic bank withdrawals), by request. You can select whether to be charged monthly or...Read more
Is there any way to make toast work in a retail non restaurant
2 Comments
EM
I would advise against it. They are made for restaurants, and even that isn’t handled very well. Read more
What are the most important features to consider when buying a restaurant point of sale system?
1 Comment
GH
able to handle offline mode.
This is very important that not many systems can do this.
(toast is great offline)Read more
Is Toast just a point of sale system?
1 Comment
GH
yes, and much more.
they can do inventory, payroll, & martketing
Read more
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