# 7shifts vs OnPay Comparison
---
## AI Generated Summary
- **G2 reviewers report** that OnPay excels in overall user satisfaction, with a higher G2 Score reflecting its effectiveness as a payroll solution. Users appreciate its straightforward web interface, noting that it is "easy to use" and "simple to navigate," which enhances their payroll management experience.
- **Users say** that 7shifts shines in scheduling capabilities, particularly for managing employee schedules. Reviewers highlight its "incredibly simple to use" design, which allows both employees and managers to access functions without complications, making it a valuable tool for effective team management.
- **According to verified reviews** , OnPay's implementation process is praised for being quick and efficient. Users have noted that the onboarding team was able to "catch up data prior to my onboarding," ensuring a seamless transition into the system, which is crucial for new users.
- **Reviewers mention** that while 7shifts is effective for scheduling, it may not offer the same level of comprehensive payroll features as OnPay. Users have expressed that while it serves as a great communication tool, it lacks some of the payroll functionalities that OnPay provides, which could be a consideration for businesses needing both services.
- **Users highlight** OnPay's customer support as a significant advantage, with many noting that the support team is "very prompt" and helpful. This level of support can be a deciding factor for businesses that may require assistance during payroll processing or setup.
- **G2 reviewers indicate** that while both products are user-friendly, OnPay has a slight edge in ease of setup and administration. Users have reported that the steps are "very clear," making it easier for them to manage their payroll tasks compared to their experiences with 7shifts.



| | 7shifts | OnPay | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 125 | 410 | 
| **Largest Market Segment** | Small-Business (56.2% of reviews) | Small-Business (97.5% of reviews) | 
| **Entry Level Price** | Free Per Month | Starting at $49.00 | 

---
## Top Pros & Cons

### 7shifts

Pros:
- Ease of Use (18 reviews)
- Scheduling Ease (11 reviews)

Cons:
- Integration Issues (6 reviews)
- Limited Features (5 reviews)

### OnPay

Pros:
- Ease of Use (57 reviews)
- Customer Support (56 reviews)

Cons:
- Poor Customer Support (11 reviews)
- Missing Features (10 reviews)

---
## Ratings Comparison
| Rating | 7shifts | OnPay | 
|---|---|---|
  | **Meets Requirements** | 9.1 (101 reviews) | 9.7 (333 reviews) | 
  | **Ease of Use** | 9.2 (103 reviews) | 9.6 (339 reviews) | 
  | **Ease of Setup** | 9.1 (72 reviews) | 9.4 (274 reviews) | 
  | **Ease of Admin** | 9.2 (69 reviews) | 9.6 (240 reviews) | 
  | **Quality of Support** | 9.2 (90 reviews) | 9.5 (329 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (66 reviews) | 9.7 (242 reviews) | 
  | **Product Direction (% positive)** | 8.6 (95 reviews) | 9.3 (320 reviews) | 

---
## Pricing

### 7shifts

#### Entry-Level Pricing

Plan: Comp

Price: Free Per Month

Description: Get started with basic scheduling for single locations with up to 15 employees. 

Key Features:
- Basic scheduling
- One-way announcements
- Availability and time off requests

[Browse all 4 editions](https://www.g2.com/products/7shifts/pricing)

#### Free Trial

Yes

### OnPay

#### Entry-Level Pricing

Plan: Simple, Transparent Pricing

Price: Starting at $49.00

Description: Our monthly, transparent pricing starts at just $49 plus $6 per person each month — the best value among premium payroll providers. No hidden fees. Price includes:

Key Features:
- Unlimited monthly pay runs
- Tax filings and payments  (including W-2s)
- A full set of HR tools

[Learn more about OnPay](https://www.g2.com/products/onpay/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **7shifts** | N/A | N/A |
| **OnPay** | 8.8/10 | 96 |

#### Core HR

| Feature | 7shifts | OnPay | 
|---|---|---|
| **Organization Management** | Not enough data | 8.9 (22 reviews) | 
| **Time, Attendance, and PTO** | Not enough data | 8.5 (18 reviews) | 
| **Expense Management** | Not enough data | 7.3 (14 reviews) | 
| **Salary Structures** | Not enough data | 9.1 (20 reviews) | 
| **Compliance** | Not enough data | 9.4 (20 reviews) | 
| **Benefits Administration** | Not enough data | 9.2 (14 reviews) | 

#### Generative AI

| Feature | 7shifts | OnPay | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 6.3 (5 reviews) | 

#### Platform

| Feature | 7shifts | OnPay | 
|---|---|---|
| **Customization ** | Not enough data | 8.9 (66 reviews) | 
| **Integration APIs** | Not enough data | 8.9 (49 reviews) | 
| **Internationalization** | Not enough data | Feature Not Available | 
| **User, Role, and Access Management** | Not enough data | 9.5 (70 reviews) | 
| **Performance** | Not enough data | 9.8 (79 reviews) | 
| **Mobility** | Not enough data | 9.4 (59 reviews) | 
| **Reporting** | Not enough data | 9.6 (74 reviews) | 
| **Dashboards** | Not enough data | 9.7 (83 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **7shifts** | N/A | N/A |
| **OnPay** | 9.2/10 | 292 |

#### Employee Self Service

| Feature | 7shifts | OnPay | 
|---|---|---|
| **Web Portal** | Not enough data | 9.6 (263 reviews) ✓ Verified | 
| **Benefits Manager** | Not enough data | 8.8 (156 reviews) ✓ Verified | 
| **Mobile** | Not enough data | 8.7 (177 reviews) ✓ Verified | 

#### Administration

| Feature | 7shifts | OnPay | 
|---|---|---|
| **Payroll Entry** | Not enough data | 9.7 (277 reviews) ✓ Verified | 
| **Time Off Accrual** | Not enough data | 8.9 (176 reviews) ✓ Verified | 
| **Direct Deposit** | Not enough data | 9.7 (259 reviews) ✓ Verified | 
| **Expense Reimbursement** | Not enough data | 8.8 (162 reviews) ✓ Verified | 
| **Pre-tax Deductions** | Not enough data | 9.5 (207 reviews) ✓ Verified | 
| **Wage Garnishment** | Not enough data | 8.8 (139 reviews) ✓ Verified | 
| **Approvals** | Not enough data | 9.2 (169 reviews) ✓ Verified | 
| **Check/W-2 Printing** | Not enough data | 9.6 (199 reviews) ✓ Verified | 
| **Check/W-2 Delivery** | Not enough data | 9.5 (184 reviews) ✓ Verified | 

#### Taxes

| Feature | 7shifts | OnPay | 
|---|---|---|
| **Tax Calculation** | Not enough data | 9.7 (269 reviews) ✓ Verified | 
| **Tax Filing** | Not enough data | 9.6 (254 reviews) ✓ Verified | 
| **Automatic Tax Payment** | Not enough data | 9.7 (251 reviews) ✓ Verified | 

#### Integration

| Feature | 7shifts | OnPay | 
|---|---|---|
| **API / Integration** | Not enough data | 8.5 (132 reviews) ✓ Verified | 
| **Time Tracking Integration** | Not enough data | 7.8 (112 reviews) ✓ Verified | 
| **Accounting Integration** | Not enough data | 8.6 (150 reviews) ✓ Verified | 
| **Core HR Integration** | Not enough data | 8.1 (118 reviews) ✓ Verified | 

#### Platform

| Feature | 7shifts | OnPay | 
|---|---|---|
| **Reporting and Dashboards** | Not enough data | 9.4 (250 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 9.5 (238 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 9.8 (253 reviews) ✓ Verified | 
| **Scalability** | Not enough data | 9.6 (230 reviews) ✓ Verified | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **7shifts** | N/A | N/A |
| **OnPay** | 8.8/10 | 99 |

#### Benefits Administration Platform Features

| Feature | 7shifts | OnPay | 
|---|---|---|
| **Benefits Record Management** | Not enough data | 8.9 (25 reviews) | 
| **Enrollment Planning** | Not enough data | 8.9 (21 reviews) | 
| **Third-Party Carrier Integration** | Not enough data | 8.5 (14 reviews) | 
| **Document Management** | Not enough data | 9.3 (25 reviews) | 
| **Total Compensation Statements** | Not enough data | 9.3 (28 reviews) | 
| **Self-Service Portal** | Not enough data | 9.1 (31 reviews) | 
| **Regulatory Compliance** | Not enough data | 9.4 (24 reviews) | 
| **Mobile Benefits Access** | Not enough data | 9.1 (20 reviews) | 

#### Benefits Administration Platform Features

| Feature | 7shifts | OnPay | 
|---|---|---|
| **Benefits Record Management** | Not enough data | 8.9 (25 reviews) | 
| **Enrollment Planning** | Not enough data | 8.9 (21 reviews) | 
| **Third-Party Carrier Integration** | Not enough data | 8.5 (14 reviews) | 
| **Document Management** | Not enough data | 9.3 (25 reviews) | 
| **Total Compensation Statements** | Not enough data | 9.3 (28 reviews) | 
| **Self-Service Portal** | Not enough data | 9.1 (31 reviews) | 
| **Regulatory Compliance** | Not enough data | 9.4 (24 reviews) | 
| **Benefits Dashboards** | Not enough data | 9.0 (19 reviews) | 
| **Mobile Benefits Access** | Not enough data | 9.1 (20 reviews) | 
| **Integrations / APIs** | Not enough data | 8.5 (19 reviews) | 
| **Internationalization** | Not enough data | 7.8 (9 reviews) | 
| **Mobility** | Not enough data | 9.3 (10 reviews) | 

#### Generative AI

| Feature | 7shifts | OnPay | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.3 (8 reviews) | 
| **AI Text Summarization** | Not enough data | 6.3 (8 reviews) | 
| **AI Image-to-Text** | Not enough data | 6.3 (8 reviews) | 

#### Platform

| Feature | 7shifts | OnPay | 
|---|---|---|
| **Customization ** | Not enough data | 8.9 (66 reviews) | 
| **Integration APIs** | Not enough data | 8.9 (49 reviews) | 
| **Internationalization** | Not enough data | Feature Not Available | 
| **User, Role, and Access Management** | Not enough data | 9.5 (70 reviews) | 
| **Performance** | Not enough data | 9.8 (79 reviews) | 
| **Mobility** | Not enough data | 9.4 (59 reviews) | 
| **Reporting** | Not enough data | 9.6 (74 reviews) | 
| **Dashboards** | Not enough data | 9.7 (83 reviews) | 

### Restaurant Scheduling

| Product | Score | Reviews |
|---|---|---|
| **7shifts** | 8.9/10 | 39 |
| **OnPay** | N/A | N/A |

#### Platform Basics

| Feature | 7shifts | OnPay | 
|---|---|---|
| **Interoperability** | 8.5 (35 reviews) | Not enough data | 
| **Performance** | 8.8 (37 reviews) | Not enough data | 
| **Reporting** | 8.5 (34 reviews) | Not enough data | 

#### Platform Data

| Feature | 7shifts | OnPay | 
|---|---|---|
| **Dashboard** | 9.0 (37 reviews) | Not enough data | 
| **Alerts and Notifications** | 8.8 (39 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | 7shifts | OnPay | 
|---|---|---|
| **Cloud** | 9.1 (27 reviews) | Not enough data | 
| **Mobility** | 9.2 (37 reviews) | Not enough data | 
| **Messaging** | 9.5 (37 reviews) | Not enough data | 

#### Agentic AI - Restaurant Scheduling

| Feature | 7shifts | OnPay | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **7shifts** | 6.1/10 | 7 |
| **OnPay** | N/A | N/A |

#### Platform Basics

| Feature | 7shifts | OnPay | 
|---|---|---|
| **Reporting** | 9.0 (7 reviews) | Not enough data | 
| **Interoperability** | 9.0 (7 reviews) | Not enough data | 

#### Back Office

| Feature | 7shifts | OnPay | 
|---|---|---|
| **Accounting** | 6.7 (5 reviews) | Not enough data | 
| **Employee Management** | 8.6 (7 reviews) | Not enough data | 
| **Analytics** | 8.6 (6 reviews) | Not enough data | 
| **Inventory Management** | 3.7 (5 reviews) | Not enough data | 

#### Front of Office

| Feature | 7shifts | OnPay | 
|---|---|---|
| **POS** | 4.5 (7 reviews) | Not enough data | 
| **Table Management** | 3.9 (6 reviews) | Not enough data | 
| **Kitchen Ticketing** | 3.3 (5 reviews) | Not enough data | 
| **Reservations** | 3.3 (5 reviews) | Not enough data | 

#### Platform Data

| Feature | 7shifts | OnPay | 
|---|---|---|
| **Dashboard** | 6.7 (7 reviews) | Not enough data | 

#### Agentic AI - Restaurant Management

| Feature | 7shifts | OnPay | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Generative AI

| Feature | 7shifts | OnPay | 
|---|---|---|
| **AI Text Summarization** | 5.7 (5 reviews) | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 

### Employee Scheduling

| Product | Score | Reviews |
|---|---|---|
| **7shifts** | 8.0/10 | 46 |
| **OnPay** | N/A | N/A |

#### Platform Basics

| Feature | 7shifts | OnPay | 
|---|---|---|
| **Reporting** | 7.9 (43 reviews) | Not enough data | 
| **Dashboard** | 8.5 (45 reviews) | Not enough data | 
| **Performance** | 8.6 (42 reviews) | Not enough data | 

#### Platform Content

| Feature | 7shifts | OnPay | 
|---|---|---|
| **Automation** | 8.2 (43 reviews) | Not enough data | 
| **File Sharing** | 7.2 (35 reviews) | Not enough data | 
| **Content Library** | 7.2 (35 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | 7shifts | OnPay | 
|---|---|---|
| **Integrations** | 7.7 (39 reviews) | Not enough data | 
| **Mobility** | 8.7 (42 reviews) | Not enough data | 
| **Forecasting** | 8.0 (38 reviews) | Not enough data | 
| **Task Management** | 8.1 (34 reviews) | Not enough data | 
| **Portal** | 7.9 (39 reviews) | Not enough data | 

### Tip Distribution

| Product | Score | Reviews |
|---|---|---|
| **7shifts** | N/A | N/A |
| **OnPay** | N/A | N/A |

#### Employee Management

| Feature | 7shifts | OnPay | 
|---|---|---|
| **Shift Tracking** | Not enough data | Not enough data | 
| **Employee Profiles** | Not enough data | Not enough data | 
| **Employee Segmenting** | Not enough data | Not enough data | 

#### Tip Management

| Feature | 7shifts | OnPay | 
|---|---|---|
| **Tipout Rules** | Not enough data | Not enough data | 
| **Payment Tracking** | Not enough data | Not enough data | 
| **PCI Compliance** | Not enough data | Not enough data | 
| **Automated Payout** | Not enough data | Not enough data | 

#### Platform

| Feature | 7shifts | OnPay | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **POS Integration** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Payroll Software](https://www.g2.com/categories/payroll)

**Unique to 7shifts (4):** [Tip Distribution Software](https://www.g2.com/categories/tip-distribution), [Restaurant Scheduling Software](https://www.g2.com/categories/restaurant-scheduling), [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software), [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)

**Unique to OnPay (2):** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration), [Core HR Software](https://www.g2.com/categories/core-hr)


---
## Reviewer Demographics

### By Company Size

| Segment | 7shifts | OnPay | 
|---|---|---|
| **Small-Business** | 56.2% | 97.5% | 
| **Mid-Market** | 43.0% | 2.5% | 
| **Enterprise** | 0.8% | 0% | 

### By Industry

#### 7shifts

- **Restaurants:** 50.0%
- **Food & Beverages:** 18.3%
- **Hospitality:** 15.0%
- **Entertainment:** 3.3%
- **Retail:** 1.7%
- **Food Production:** 1.7%
- **Hospital & Health Care:** 1.7%
- **Accounting:** 0.8%
- **Airlines/Aviation:** 0.8%
- **Consumer Services:** 0.8%
- **Other:** 5.8%

#### OnPay

- **Accounting:** 7.3%
- **Non-Profit Organization Management:** 6.8%
- **Retail:** 4.5%
- **Financial Services:** 4.3%
- **Health, Wellness and Fitness:** 4.3%
- **Construction:** 3.8%
- **Hospital & Health Care:** 3.3%
- **Real Estate:** 2.8%
- **Marketing and Advertising:** 2.8%
- **Computer Software:** 2.3%
- **Other:** 58.1%

---
## Alternatives

### Alternatives to 7shifts

- [Homebase](https://www.g2.com/products/homebase/reviews) — 4.5/5 stars (489 reviews)
- [Push Operations](https://www.g2.com/products/push-operations/reviews) — 4.4/5 stars (158 reviews)
- [HotSchedules](https://www.g2.com/products/hotschedules/reviews) — 4.3/5 stars (105 reviews)
- [Sling](https://www.g2.com/products/sling/reviews) — 4.4/5 stars (88 reviews)
- [Deputy](https://www.g2.com/products/deputy/reviews) — 4.6/5 stars (665 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3504 reviews)
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- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (369 reviews)
- [When I Work](https://www.g2.com/products/when-i-work/reviews) — 4.4/5 stars (381 reviews)
- [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1073 reviews)

### Alternatives to OnPay

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- [Patriot Software](https://www.g2.com/products/patriot-software/reviews) — 4.8/5 stars (618 reviews)
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- [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews) — 4.4/5 stars (496 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)
- [Justworks](https://www.g2.com/products/justworks/reviews) — 4.6/5 stars (1126 reviews)

---
## Top Discussions

### 7shifts

- Title: [Do you offer discounts to restaurant franchises or groups?](https://www.g2.com/discussions/do-you-offer-discounts-to-restaurant-franchises-or-groups) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, we do. We are always open to talking with restaurant franchises and organizations that have multiple locations. Contact us and we can work out a plan..."
- Title: [How will you bill me?](https://www.g2.com/discussions/how-will-you-bill-me) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We offer both monthly and annual billing. You can pay by credit card online."
- Title: [What happens at the end of the trial?](https://www.g2.com/discussions/what-happens-at-the-end-of-the-trial) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "To continue to have access to your 7shifts account, you will be asked to enter your credit card information and select your subscription plan. Once that is..."
- Title: [What form of payment do you accept?](https://www.g2.com/discussions/what-form-of-payment-do-you-accept) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We currently accept payment via credit card as well as ACH (automatic bank withdrawals), by request. You can select whether to be charged monthly or..."
- Title: [Do I have to sign a contract?](https://www.g2.com/discussions/do-i-have-to-sign-a-contract-9c2d31e7-cfed-4248-9e89-aff43c27c793) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We offer term agreements for those clients looking to take advantage of an Enterprise discount model. Clients have the option to pay monthly or annually..."

### OnPay

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/7shifts-vs-onpay)