Compare 7shifts and Gusto 
At a Glance
Market Segments
Small-Business (55.8% of reviews)
Small-Business (83.9% of reviews)
Entry-Level Pricing
Free Per Month
Starting at $49.00 Per Month
7shifts
Star Rating
(124)4.5 out of 5
Market Segments
Small-Business (55.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansGusto
Star Rating
(9,380)4.6 out of 5
Market Segments
Small-Business (83.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user-friendliness, with many praising its intuitive interface that simplifies payroll, onboarding, and benefits management. Users appreciate how it provides a "user-friendly and organized pathway" for various HR tasks, making it a go-to choice for small businesses.
- Users say that while 7shifts offers solid communication features, such as the ability to message the entire company at once, it lacks some of the more advanced functionalities that Gusto provides, particularly in payroll and compliance management.
- Reviewers mention that Gusto's implementation process is quick and straightforward, with many noting that it is "simple to use" and "always fast with updates." This ease of setup is a significant advantage for businesses looking to get up and running without extensive training.
- According to verified reviews, Gusto's support quality is highly rated, with users highlighting the responsiveness and helpfulness of the customer service team. In contrast, while 7shifts has a decent support rating, it doesn't quite match the level of satisfaction reported by Gusto users.
- G2 reviewers indicate that Gusto's pricing is perceived as reasonable for the value it delivers, especially with features like tax compliance and benefits tracking. On the other hand, 7shifts offers a free entry-level option, which may appeal to startups, but users have noted that it may not provide the comprehensive features needed for more complex payroll needs.
- Users highlight that Gusto consistently meets their requirements with a high satisfaction score, while 7shifts, although still effective, has received feedback indicating that it may not fully address all user needs, particularly in regions outside the U.S. where certain features are limited.
Pricing
Entry-Level Pricing
7shifts
Comp
Free
Per Month
Get started with basic scheduling for single locations with up to 15 employees.
- Basic scheduling
- One-way announcements
- Availability and time off requests
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Free Trial
7shifts
Free Trial is available
Gusto
Free Trial is available
Ratings
Meets Requirements
9.1
101
9.4
6,885
Ease of Use
9.3
103
9.5
7,102
Ease of Setup
9.2
72
9.3
5,711
Ease of Admin
9.2
70
9.3
2,367
Quality of Support
9.2
89
9.0
5,723
Has the product been a good partner in doing business?
9.3
67
9.1
2,364
Product Direction (% positive)
8.6
95
9.2
6,941
Features by Category
Core HR
Not enough data
8.8
907
Not enough data
9.0
942
Not enough data
8.1
799
Not enough data
8.6
847
Not enough data
8.8
873
Not enough data
8.7
879
Generative AI
Not enough data
7.2
474
Platform
Not enough data
8.2
2247
Not enough data
8.0
2049
Not enough data
Feature Not Available
Not enough data
8.9
2289
Not enough data
9.2
2288
Not enough data
8.9
2194
Not enough data
8.8
2255
Not enough data
9.1
2274
Employee Self Service
Not enough data
9.5
5308
|
Verified
Not enough data
8.9
4740
|
Verified
Not enough data
9.0
4787
|
Verified
Administration
Not enough data
9.4
5150
|
Verified
Not enough data
9.1
4694
|
Verified
Not enough data
9.6
5136
|
Verified
Not enough data
8.9
4474
|
Verified
Not enough data
9.2
4684
|
Verified
Not enough data
8.8
4170
|
Verified
Not enough data
9.1
4379
|
Verified
Not enough data
9.2
4561
|
Verified
Not enough data
9.2
4552
|
Verified
Taxes
Not enough data
9.3
4950
|
Verified
Not enough data
9.2
4794
|
Verified
Not enough data
Feature Not Available
Integration
Not enough data
8.6
4148
|
Verified
Not enough data
8.8
4130
|
Verified
Not enough data
8.8
4178
|
Verified
Not enough data
8.6
3904
|
Verified
Platform
Not enough data
9.0
4653
|
Verified
Not enough data
9.2
4597
|
Verified
Not enough data
9.3
4975
|
Verified
Not enough data
9.2
4507
|
Verified
Benefits Administration Platform Features
Not enough data
9.0
1361
Not enough data
8.9
1315
Not enough data
8.4
1220
Not enough data
9.0
1335
Not enough data
9.1
1308
Not enough data
9.2
1349
Not enough data
9.0
1277
Not enough data
8.8
1253
Benefits Administration Platform Features
Not enough data
9.0
1361
Not enough data
8.9
1315
Not enough data
8.4
1220
Not enough data
9.0
1335
Not enough data
9.1
1308
Not enough data
9.2
1349
Not enough data
9.0
1277
Not enough data
9.1
930
Not enough data
8.8
1253
Not enough data
8.5
1059
Not enough data
8.3
976
Not enough data
8.9
1042
Generative AI
Not enough data
7.2
839
Not enough data
7.2
836
Not enough data
7.1
831
Platform
Not enough data
8.2
2247
Not enough data
8.0
2049
Not enough data
Feature Not Available
Not enough data
8.9
2289
Not enough data
9.2
2288
Not enough data
8.9
2194
Not enough data
8.8
2255
Not enough data
9.1
2274
Automation
Not enough data
8.0
5
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
9.4
8
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
8
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.4
34
Not enough data
8.9
36
Not enough data
8.5
34
Not enough data
Platform Data
9.0
37
Not enough data
8.9
38
Not enough data
Platform Additional Functionality
9.1
27
Not enough data
9.3
36
Not enough data
9.4
36
Not enough data
Agentic AI - Restaurant Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.0
7
Not enough data
9.0
7
Not enough data
Back Office
6.7
5
Not enough data
8.6
7
Not enough data
8.6
6
Not enough data
3.7
5
Not enough data
Front of Office
4.5
7
Not enough data
3.9
6
Not enough data
3.3
5
Not enough data
3.3
5
Not enough data
Platform Data
6.7
7
Not enough data
Agentic AI - Restaurant Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
5.7
5
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.5
184
Not enough data
9.2
193
Not enough data
8.9
184
Platform Performance
Not enough data
8.8
191
Not enough data
8.5
178
Platform Functionality
Not enough data
9.0
186
Not enough data
8.5
181
Not enough data
8.8
178
Platform Additional Functionality
Not enough data
8.8
181
Not enough data
8.4
175
Not enough data
8.1
172
Generative AI
Not enough data
7.3
158
Platform Basics
7.9
43
Not enough data
8.5
45
Not enough data
8.6
42
Not enough data
Platform Content
8.2
43
Not enough data
7.2
35
Not enough data
7.2
35
Not enough data
Platform Additional Functionality
7.7
39
Not enough data
8.7
42
Not enough data
8.0
38
Not enough data
8.1
34
Not enough data
7.9
39
Not enough data
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Goals
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tip Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
773
Not enough data
9.2
778
Platform Administration
Not enough data
8.6
711
Not enough data
9.1
757
Not enough data
9.0
763
Platform Payment Content
Not enough data
9.0
760
Not enough data
8.4
652
Not enough data
9.1
737
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
7.7
243
Not enough data
7.9
243
Not enough data
7.8
245
Not enough data
7.9
246
Not enough data
8.0
247
Platform Content
Not enough data
8.7
1153
Not enough data
9.1
1177
Not enough data
9.2
1178
Not enough data
8.4
1089
Not enough data
8.8
1102
Not enough data
8.6
1095
Platform Additional Functionality
Not enough data
9.2
1156
Not enough data
8.7
1093
Not enough data
8.5
1067
Not enough data
8.9
1113
Not enough data
9.1
1137
Platform Data
Not enough data
8.4
1019
Not enough data
8.7
1059
Not enough data
8.8
1042
Platform
Not enough data
8.2
2247
Not enough data
8.0
2049
Not enough data
Feature Not Available
Not enough data
8.9
2289
Not enough data
9.2
2288
Not enough data
8.9
2194
Not enough data
8.8
2255
Not enough data
9.1
2274
Recruiting and Onboarding
Not enough data
8.0
993
Not enough data
9.0
1107
Categories
Categories
Shared Categories
7shifts and Gusto are categorized as Payroll
Unique Categories
7shifts is categorized as Tip Distribution, Restaurant Scheduling, Employee Scheduling, and Restaurant Management
Gusto is categorized as Contractor Payments, Contractor Management, Time & Attendance, Onboarding, Benefits Administration, Core HR, HCM Software, and Performance Management
Reviews
Reviewers' Company Size
7shifts
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
50.0%
Food & Beverages
18.3%
Hospitality
15.0%
Entertainment
3.3%
Retail
1.7%
Other
11.7%
Non-Profit Organization Management
5.7%
Computer Software
5.1%
Accounting
5.0%
Health, Wellness and Fitness
4.8%
Hospital & Health Care
4.6%
Other
74.8%
Discussions
Do you offer discounts to restaurant franchises or groups?
1 Comment
Official Response from 7shifts
Yes, we do. We are always open to talking with restaurant franchises and organizations that have multiple locations. Contact us and we can work out a plan...Read more
How will you bill me?
1 Comment
Official Response from 7shifts
We offer both monthly and annual billing. You can pay by credit card online.Read more
What happens at the end of the trial?
1 Comment
Official Response from 7shifts
To continue to have access to your 7shifts account, you will be asked to enter your credit card information and select your subscription plan. Once that is...Read more
Is there an app for Gusto payroll?
4 Comments
TC
No, only for employees. You can only run payroll using a browser.Read more
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