Compare SurveyLab and Survicate 
At a Glance
Market Segments
Small-Business (58.0% of reviews)
Small-Business (46.3% of reviews)
Entry-Level Pricing
$49.00 Per Month
Free
SurveyLab
Star Rating
(131)4.5 out of 5
Market Segments
Small-Business (58.0% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 Per Month
Browse all 4 pricing plansSurvicate
Star Rating
(201)4.6 out of 5
Market Segments
Small-Business (46.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Survicate excels in ease of use, with users appreciating its intuitive interface and seamless integration with tools like Zendesk. This has made it a favorite for obtaining NPS scores and optimizing user experience through contextual survey triggers.
- Users say that SurveyLab offers a user-friendly experience with a modern interface, making it easy for respondents to fill out surveys. Reviewers highlight its effectiveness as a one-stop shop for gathering survey opinions and reviews.
- According to verified reviews, Survicate shines in its support quality, with users noting the team's quick response times and helpfulness in resolving issues. This level of support has been crucial for teams looking to act on feedback efficiently.
- Reviewers mention that SurveyLab's implementation process is particularly strong, with many users praising how easy it is to get started. This has made it appealing for businesses looking for a straightforward setup without extensive configuration challenges.
- G2 reviewers highlight that while both products offer robust survey features, Survicate's reporting and analytics capabilities could be more advanced, as users have noted a need for deeper insights compared to SurveyLab's offerings, which are perceived as more comprehensive.
- Users report that Survicate's survey distribution methods are effective, driving higher response rates through in-the-moment triggers. However, some users feel that SurveyLab's question variety and depth provide a more engaging experience for respondents.
Pricing
Entry-Level Pricing
SurveyLab
Starter
$49.00
Per Month
Good for start. Standard online survey functionality, including question logic and graphical reports.
- Unlimited questions
- 1000 responses
- Survey templates
Survicate
Free
Free
For beginners just starting to collect feedback. No strings attached.
- Collect feedback across email, link, and web
- Create a survey with AI or templates
- Display survey logic
Free Trial
SurveyLab
Free Trial is available
Survicate
Free Trial is available
Ratings
Meets Requirements
9.0
97
8.9
159
Ease of Use
9.2
97
9.3
163
Ease of Setup
9.0
50
9.1
110
Ease of Admin
9.3
28
9.0
89
Quality of Support
9.2
92
9.4
156
Has the product been a good partner in doing business?
9.2
28
9.3
87
Product Direction (% positive)
9.0
91
9.2
150
Features by Category
User Response Methods
Not enough data
9.4
54
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
44
|
Verified
Participant Selection
Not enough data
8.7
35
|
Verified
Not enough data
6.9
25
Not enough data
8.3
36
|
Verified
Not enough data
Feature Not Available
Insights
Not enough data
8.5
47
|
Verified
Not enough data
8.2
37
|
Verified
Not enough data
8.2
34
|
Verified
Generative AI
Not enough data
5.7
12
Voice
Not enough data
Not enough data
Not enough data
Not enough data
Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Editing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
9.2
10
Not enough data
8.7
10
Not enough data
9.0
10
Not enough data
7.4
9
Customization
Not enough data
8.0
9
Not enough data
8.1
9
Not enough data
7.8
9
Not enough data
8.1
8
Generative AI
Not enough data
Not enough data
Not enough data
7.8
6
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
7.0
9
Not enough data
7.6
9
Not enough data
8.3
9
Feedback Analysis
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
8.9
9
Feedback Sources
Not enough data
9.4
8
Not enough data
8.9
9
Not enough data
7.9
8
Not enough data
8.5
8
Generative AI
Not enough data
7.1
8
Not enough data
7.4
7
Survey Management
9.2
47
9.2
74
8.9
47
8.8
73
8.9
44
8.6
68
9.0
48
8.7
70
Survey Customization
8.7
42
8.8
69
8.7
41
8.8
66
8.6
40
7.8
57
8.7
37
8.4
50
Survey Insights
8.6
43
8.2
74
8.5
38
8.1
54
8.4
40
8.8
65
8.8
39
8.3
63
Agentic AI - Survey
7.7
8
7.0
9
8.1
8
7.0
9
8.3
10
6.9
9
Customization
8.1
7
Not enough data
8.3
7
Not enough data
8.8
7
Not enough data
9.0
8
Not enough data
Additional Functionality
8.8
7
Not enough data
8.1
7
Not enough data
8.6
7
Not enough data
8.9
6
Not enough data
9.2
8
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.7
9
Not enough data
8.9
11
Not enough data
8.9
9
Not enough data
Platform Content
8.8
12
Not enough data
9.1
11
Not enough data
8.7
9
Not enough data
8.9
9
Not enough data
Platform Additional Functionality
8.6
7
Not enough data
8.7
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
Platform
9.1
9
Not enough data
9.0
10
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
8.5
9
Not enough data
8.7
10
Not enough data
8.7
9
Not enough data
8.8
10
Not enough data
Categories
Categories
Shared Categories
SurveyLab and Survicate are categorized as Survey
Unique Categories
SurveyLab is categorized as Online Form Builder and Employee Engagement
Survicate is categorized as Experience Management, User Research, Feedback Analytics, and Transcription
Reviews
Reviewers' Company Size
SurveyLab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Survicate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.5%
Education Management
8.3%
Higher Education
5.0%
Computer Software
5.0%
Financial Services
4.2%
Other
65.0%
Computer Software
16.4%
Information Technology and Services
11.6%
Financial Services
9.5%
Marketing and Advertising
6.9%
Internet
6.3%
Other
49.2%
Alternatives
Discussions
What's the best way to utilize surveylab?
3 Comments
YN
The best way to use surveylab is to be in an eligible country and not use a VPN, have a stable connection, and provide real information.Read more
Can you make the basic plans limit bigger than 1000 respondents?
2 Comments
GA
You cannot increase the limit of the basic plan unless you upgrade to the next plan. 1000 responses is a good amount to understand if your survey has value....Read more
SurveyLab has no more discussions with answers
Survicate has no discussions with answers
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