Compare SurveyLab and Survicate

At a Glance
SurveyLab
SurveyLab
Star Rating
(131)4.5 out of 5
Market Segments
Small-Business (58.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$49.00 Per Month
Browse all 4 pricing plans
Survicate
Survicate
Star Rating
(201)4.6 out of 5
Market Segments
Small-Business (46.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Survicate excels in ease of use, with users appreciating its intuitive interface and seamless integration with tools like Zendesk. This has made it a favorite for obtaining NPS scores and optimizing user experience through contextual survey triggers.
  • Users say that SurveyLab offers a user-friendly experience with a modern interface, making it easy for respondents to fill out surveys. Reviewers highlight its effectiveness as a one-stop shop for gathering survey opinions and reviews.
  • According to verified reviews, Survicate shines in its support quality, with users noting the team's quick response times and helpfulness in resolving issues. This level of support has been crucial for teams looking to act on feedback efficiently.
  • Reviewers mention that SurveyLab's implementation process is particularly strong, with many users praising how easy it is to get started. This has made it appealing for businesses looking for a straightforward setup without extensive configuration challenges.
  • G2 reviewers highlight that while both products offer robust survey features, Survicate's reporting and analytics capabilities could be more advanced, as users have noted a need for deeper insights compared to SurveyLab's offerings, which are perceived as more comprehensive.
  • Users report that Survicate's survey distribution methods are effective, driving higher response rates through in-the-moment triggers. However, some users feel that SurveyLab's question variety and depth provide a more engaging experience for respondents.
Pricing
Entry-Level Pricing
SurveyLab
Starter
$49.00
Per Month
Browse all 4 pricing plans
Survicate
Free
Free
Browse all 5 pricing plans
Free Trial
SurveyLab
Free Trial is available
Survicate
Free Trial is available
Ratings
Meets Requirements
9.0
97
8.9
159
Ease of Use
9.2
97
9.3
163
Ease of Setup
9.0
50
9.1
110
Ease of Admin
9.3
28
9.0
89
Quality of Support
9.2
92
9.4
156
Has the product been a good partner in doing business?
9.2
28
9.3
87
Product Direction (% positive)
9.0
91
9.2
150
Features by Category
Not enough data
8.0
58
User Response Methods
Not enough data
9.4
54
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
44
|
Verified
Participant Selection
Not enough data
8.7
35
|
Verified
Not enough data
6.9
25
Not enough data
8.3
36
|
Verified
Not enough data
Feature Not Available
Insights
Not enough data
8.5
47
|
Verified
Not enough data
8.2
37
|
Verified
Not enough data
8.2
34
|
Verified
Generative AI
Not enough data
5.7
12
Not enough data
Not enough data
Voice
Not enough data
Not enough data
Not enough data
Not enough data
Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Editing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.2
10
Analytics
Not enough data
9.2
10
Not enough data
8.7
10
Not enough data
9.0
10
Not enough data
7.4
9
Customization
Not enough data
8.0
9
Not enough data
8.1
9
Not enough data
7.8
9
Not enough data
8.1
8
Generative AI
Not enough data
Not enough data
Not enough data
7.8
6
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.9
10
Feedback Management
Not enough data
7.0
9
Not enough data
7.6
9
Not enough data
8.3
9
Feedback Analysis
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
8.9
9
Feedback Sources
Not enough data
9.4
8
Not enough data
8.9
9
Not enough data
7.9
8
Not enough data
8.5
8
Generative AI
Not enough data
7.1
8
Not enough data
7.4
7
Survey Management
9.2
47
9.2
74
8.9
47
8.8
73
8.9
44
8.6
68
9.0
48
8.7
70
Survey Customization
8.7
42
8.8
69
8.7
41
8.8
66
8.6
40
7.8
57
8.7
37
8.4
50
Survey Insights
8.6
43
8.2
74
8.5
38
8.1
54
8.4
40
8.8
65
8.8
39
8.3
63
Agentic AI - Survey
7.7
8
7.0
9
8.1
8
7.0
9
8.3
10
6.9
9
8.6
8
Not enough data
Customization
8.1
7
Not enough data
8.3
7
Not enough data
8.8
7
Not enough data
9.0
8
Not enough data
Additional Functionality
8.8
7
Not enough data
8.1
7
Not enough data
8.6
7
Not enough data
8.9
6
Not enough data
9.2
8
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
8.8
15
Not enough data
Platform Basics
8.7
9
Not enough data
8.9
11
Not enough data
8.9
9
Not enough data
Platform Content
8.8
12
Not enough data
9.1
11
Not enough data
8.7
9
Not enough data
8.9
9
Not enough data
Platform Additional Functionality
8.6
7
Not enough data
8.7
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
Platform
9.1
9
Not enough data
9.0
10
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
8.5
9
Not enough data
8.7
10
Not enough data
8.7
9
Not enough data
8.8
10
Not enough data
Categories
Categories
Shared Categories
SurveyLab
SurveyLab
Survicate
Survicate
SurveyLab and Survicate are categorized as Survey
Unique Categories
SurveyLab
SurveyLab is categorized as Online Form Builder and Employee Engagement
Reviews
Reviewers' Company Size
SurveyLab
SurveyLab
Small-Business(50 or fewer emp.)
58.0%
Mid-Market(51-1000 emp.)
28.6%
Enterprise(> 1000 emp.)
13.4%
Survicate
Survicate
Small-Business(50 or fewer emp.)
46.3%
Mid-Market(51-1000 emp.)
40.4%
Enterprise(> 1000 emp.)
13.3%
Reviewers' Industry
SurveyLab
SurveyLab
Information Technology and Services
12.5%
Education Management
8.3%
Higher Education
5.0%
Computer Software
5.0%
Financial Services
4.2%
Other
65.0%
Survicate
Survicate
Computer Software
16.4%
Information Technology and Services
11.6%
Financial Services
9.5%
Marketing and Advertising
6.9%
Internet
6.3%
Other
49.2%
Alternatives
SurveyLab
SurveyLab Alternatives
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Typeform
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Survicate
Survicate Alternatives
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SurveySparrow
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Discussions
SurveyLab
SurveyLab Discussions
What's the best way to utilize surveylab?
3 Comments
Yao N.
YN
The best way to use surveylab is to be in an eligible country and not use a VPN, have a stable connection, and provide real information.Read more
Can you make the basic plans limit bigger than 1000 respondents?
2 Comments
Gihan A.
GA
You cannot increase the limit of the basic plan unless you upgrade to the next plan. 1000 responses is a good amount to understand if your survey has value....Read more
Monty the Mongoose crying
SurveyLab has no more discussions with answers
Survicate
Survicate Discussions
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Survicate has no discussions with answers