# 5stelle* vs Hostaway Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Hostaway excels in user support, with many praising the responsiveness and helpfulness of the support team. Users specifically highlighted the assistance from team members like Warren Figueroa and Jeffrey, who made onboarding and connectivity issues much easier to handle.
- **Users say** that Hostaway's implementation process is notably smooth, with recent feedback emphasizing the intuitive onboarding wizard that simplifies setup. This contrasts with 5stelle\*, where users have not reported recent reviews, indicating potential concerns about support and implementation.
- **Reviewers mention** that Hostaway offers a comprehensive calendar feature that enhances management across multiple platforms, making it easier to coordinate bookings. In comparison, while 5stelle\* provides essential hotel management functions like check-ins and payments, it lacks the same level of integration and user-friendly features.
- **According to verified reviews** , Hostaway stands out for its high satisfaction ratings, with users appreciating its ability to connect seamlessly with major platforms like Airbnb and Booking.com. Meanwhile, 5stelle\* has received mixed feedback, with users noting its cloud-based operation but not highlighting any standout features that match Hostaway's capabilities.
- **Users highlight** that Hostaway's overall quality and satisfaction metrics are significantly higher, reflecting a strong market presence and user trust. In contrast, 5stelle\* has a smaller number of reviews, which may suggest less user engagement and satisfaction in comparison.
- **Reviewers indicate** that Hostaway's features are well-suited for small businesses, with 98.1% of reviews coming from this segment, showcasing its tailored approach. On the other hand, while 5stelle\* also targets small businesses, only 74.1% of its reviews reflect this focus, suggesting it may not cater as effectively to this market segment.



| | 5stelle* | Hostaway | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 28 | 400 | 
| **Largest Market Segment** | Small-Business (74.1% of reviews) | Small-Business (98.2% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### 5stelle*

**Not enough data**

### Hostaway

Pros:
- Customer Support (28 reviews)
- Ease of Use (23 reviews)

Cons:
- Missing Features (6 reviews)
- Expensive (5 reviews)

---
## Ratings Comparison
| Rating | 5stelle* | Hostaway | 
|---|---|---|
  | **Meets Requirements** | 8.3 (13 reviews) | 9.2 (320 reviews) | 
  | **Ease of Use** | 8.6 (13 reviews) | 8.9 (328 reviews) | 
  | **Ease of Setup** | 7.5 (6 reviews) | 8.6 (284 reviews) | 
  | **Ease of Admin** | 8.9 (6 reviews) | 8.9 (151 reviews) | 
  | **Quality of Support** | 8.6 (13 reviews) | 9.5 (318 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (6 reviews) | 9.3 (148 reviews) | 
  | **Product Direction (% positive)** | 6.8 (11 reviews) | 9.3 (300 reviews) | 

---
## Pricing

### 5stelle*

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Hostaway

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Channel Management

| Product | Score | Reviews |
|---|---|---|
| **5stelle*** | N/A | N/A |
| **Hostaway** | 9.0/10 | 237 |

#### Administration

| Feature | 5stelle* | Hostaway | 
|---|---|---|
| **Integrations** | Not enough data | 9.1 (208 reviews) | 
| **Inventory Management** | Not enough data | 8.9 (173 reviews) | 
| **Automation** | Not enough data | 9.2 (196 reviews) | 
| **Calendar** | Not enough data | 9.4 (192 reviews) | 
| **Reporting & Analytics** | Not enough data | 9.0 (191 reviews) | 

#### Booking Management

| Feature | 5stelle* | Hostaway | 
|---|---|---|
| **Booking Aggregation** | Not enough data | 9.2 (139 reviews) | 
| **Booking Engine** | Not enough data | 8.9 (145 reviews) | 
| **Rate Setting** | Not enough data | 8.7 (137 reviews) | 

#### Booking Management

| Feature | 5stelle* | Hostaway | 
|---|---|---|
| **Booking Aggregation** | Not enough data | 9.3 (186 reviews) | 
| **Booking Engine** | Not enough data | 8.9 (192 reviews) | 
| **Rate Setting** | Not enough data | 8.8 (181 reviews) | 

#### Administration

| Feature | 5stelle* | Hostaway | 
|---|---|---|
| **Inventory Management** | Not enough data | 9.0 (131 reviews) | 
| **Integrations** | Not enough data | 8.9 (148 reviews) | 
| **Automation** | Not enough data | 9.1 (142 reviews) | 
| **Reporting & Analytics** | Not enough data | 8.9 (138 reviews) | 
| **Calendar** | Not enough data | 9.2 (137 reviews) | 

#### Marketing

| Feature | 5stelle* | Hostaway | 
|---|---|---|
| **Marketing Tools** | Not enough data | 8.7 (169 reviews) | 
| **Online Reputation Management** | Not enough data | 8.8 (166 reviews) | 

#### Marketing

| Feature | 5stelle* | Hostaway | 
|---|---|---|
| **Online Reputation Management** | Not enough data | 8.6 (128 reviews) | 
| **Marketing Tools** | Not enough data | 8.6 (125 reviews) | 

### Hotel Management

| Product | Score | Reviews |
|---|---|---|
| **5stelle*** | 9.0/10 | 6 |
| **Hostaway** | N/A | N/A |

#### Property Management

| Feature | 5stelle* | Hostaway | 
|---|---|---|
| **Room Inventory** | 9.3 (5 reviews) | Not enough data | 
| **Revenue Management** | 8.7 (5 reviews) | Not enough data | 
| **Facility Maintenance** | Not enough data | Not enough data | 
| **Distribution Management** | Not enough data | Not enough data | 

#### Guest Management

| Feature | 5stelle* | Hostaway | 
|---|---|---|
| **Central Reservation System** | Not enough data | Not enough data | 
| **Marketing and Loyalty Programs** | Not enough data | Not enough data | 
| **Guest Messaging** | Not enough data | Not enough data | 

#### Staff Management

| Feature | 5stelle* | Hostaway | 
|---|---|---|
| **Housekeeping** | Not enough data | Not enough data | 
| **Shift Scheduling** | Not enough data | Not enough data | 

#### Platform

| Feature | 5stelle* | Hostaway | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | 
| **Channel Manager Integration** | Not enough data | Not enough data | 

#### Agentic AI - Hotel Management

| Feature | 5stelle* | Hostaway | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Vacation Rental

| Product | Score | Reviews |
|---|---|---|
| **5stelle*** | N/A | N/A |
| **Hostaway** | 8.2/10 | 36 |

#### Agentic AI - Vacation Rental

| Feature | 5stelle* | Hostaway | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (34 reviews) | 
| **Multi-step Planning** | Not enough data | 7.9 (34 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (35 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (33 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 8.4 (30 reviews) | 
| **Decision Making** | Not enough data | 8.4 (32 reviews) | 

---
## Categories
**Shared Categories (1):** [Channel Management Software](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e)

**Unique to 5stelle* (1):** [Hotel Management Software](https://www.g2.com/categories/hotel-management)

**Unique to Hostaway (1):** [Vacation Rental Software](https://www.g2.com/categories/vacation-rental)


---
## Reviewer Demographics

### By Company Size

| Segment | 5stelle* | Hostaway | 
|---|---|---|
| **Small-Business** | 74.1% | 98.2% | 
| **Mid-Market** | 22.2% | 1.8% | 
| **Enterprise** | 3.7% | 0% | 

### By Industry

#### 5stelle*

- **Hospitality:** 29.6%
- **Hospital & Health Care:** 11.1%
- **Accounting:** 11.1%
- **Information Technology and Services:** 7.4%
- **Airlines/Aviation:** 7.4%
- **Marketing and Advertising:** 3.7%
- **Management Consulting:** 3.7%
- **Internet:** 3.7%
- **Health, Wellness and Fitness:** 3.7%
- **Facilities Services:** 3.7%
- **Other:** 14.8%

#### Hostaway

- **Hospitality:** 44.1%
- **Real Estate:** 30.6%
- **Leisure, Travel & Tourism:** 13.0%
- **Accounting:** 2.9%
- **Management Consulting:** 1.3%
- **Commercial Real Estate:** 1.3%
- **Investment Management:** 0.8%
- **Entertainment:** 0.8%
- **Alternative Dispute Resolution:** 0.3%
- **Banking:** 0.3%
- **Other:** 4.5%

---
## Alternatives

### Alternatives to 5stelle*

- [Guesty](https://www.g2.com/products/guesty/reviews) — 4.5/5 stars (107 reviews)
- [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) — 4.5/5 stars (108 reviews)
- [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) — 4.2/5 stars (64 reviews)
- [Lodgify](https://www.g2.com/products/lodgify/reviews) — 4.3/5 stars (68 reviews)
- [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) — 4.4/5 stars (67 reviews)
- [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) — 4.3/5 stars (40 reviews)
- [Hostfully](https://www.g2.com/products/hostfully/reviews) — 4.5/5 stars (62 reviews)
- [360HMS](https://www.g2.com/products/360-mango-solutions-pvt-ltd-360hms/reviews) — 4.2/5 stars (59 reviews)
- [Hosthub](https://www.g2.com/products/hosthub/reviews) — 4.7/5 stars (28 reviews)
- [Visitor](https://www.g2.com/products/visitor-visitor/reviews) — 4.6/5 stars (43 reviews)

### Alternatives to Hostaway

- [Guesty](https://www.g2.com/products/guesty/reviews) — 4.5/5 stars (107 reviews)
- [Lodgify](https://www.g2.com/products/lodgify/reviews) — 4.3/5 stars (68 reviews)
- [Hosthub](https://www.g2.com/products/hosthub/reviews) — 4.7/5 stars (28 reviews)
- [Hospitable.com](https://www.g2.com/products/hospitable-com/reviews) — 4.9/5 stars (245 reviews)
- [Beyond](https://www.g2.com/products/beyond-beyond/reviews) — 4.7/5 stars (150 reviews)
- [OwnerRez](https://www.g2.com/products/ownerrez/reviews) — 5.0/5 stars (23 reviews)
- [Hostify](https://www.g2.com/products/hostify/reviews) — 4.7/5 stars (18 reviews)
- [Hostfully](https://www.g2.com/products/hostfully/reviews) — 4.5/5 stars (62 reviews)
- [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) — 4.3/5 stars (40 reviews)
- [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (274 reviews)

---
## Top Discussions

### 5stelle*

No discussions available for this product.

### Hostaway

- Title: [Where is Hostaway based?](https://www.g2.com/discussions/hostaway-where-is-hostaway-based) — 1 comment
  > **Top comment:** "Toranto Canada? "
- Title: [What does Hostaway cost?](https://www.g2.com/discussions/what-does-hostaway-cost) — 1 comment
  > **Top comment:** "It was $440 for my 11 listings. It will cost me half at my next PMS for equal to better features"
- Title: [his is a simple system to use;](https://www.g2.com/discussions/his-is-a-simple-system-to-use) — 1 comment, 1 upvote
  > **Top comment:** "Wheelhouse makes my use of Hostaway even easier with smart pricing"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/5stelle-vs-hostaway)