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Compare 5pm, Apptivo, and Salesforce CRM

Pricing

 
$24
per month
Starter
Free
Sales Essentials Edition
$25
/user/month*
 
$36
per month
Premium
$10
user/month
Professional Edition
$75
/user/month*
 
$64
per month
Ultimate
$25
user/month
Enterprise Edition
$150
/user/month*
 
$96
per month
Enterprise
Contact Us
Unlimited Edition
$300
/user/month*
 
Free Trial
Free Trial
Free Trial
5pm
$24per month
$36per month
$64per month
$96per month
Free Trial
Apptivo
Starter
Free
Premium
$10user/month
Ultimate
$25user/month
Enterprise
Contact Us
Free Trial
Salesforce CRM
Sales Essentials Edition
$25/user/month*
Professional Edition
$75/user/month*
Enterprise Edition
$150/user/month*
Unlimited Edition
$300/user/month*
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.1
7.8
8.6
Ease of Use
Ease of Use
8.2
7.4
7.8
Ease of Setup
Ease of Setup
9.7
7.2
7.1
Ease of Admin
Ease of Admin
8.9
7.4
7.6
Quality of Support
Quality of Support
8.6
8.2
7.8
Ease of Doing Business With
Ease of Doing Business With
9.0
8.3
7.9
Product Direction (% positive)
Product Direction (% positive)
7.7
7.3
7.9
Meets Requirements
5pm
9.1
Apptivo
7.8
Salesforce CRM
8.6
Ease of Use
5pm
8.2
Apptivo
7.4
Salesforce CRM
7.8
Ease of Setup
5pm
9.7
Apptivo
7.2
Salesforce CRM
7.1
Ease of Admin
5pm
8.9
Apptivo
7.4
Salesforce CRM
7.6
Quality of Support
5pm
8.6
Apptivo
8.2
Salesforce CRM
7.8
Ease of Doing Business With
5pm
9.0
Apptivo
8.3
Salesforce CRM
7.9
Product Direction (% positive)
5pm
7.7
Apptivo
7.3
Salesforce CRM
7.9

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
27.3%
82.7%
25.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
45.5%
13.5%
45.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
27.3%
3.8%
29.4%
5pm
Small-Business
27.3%
Mid-Market
45.5%
Enterprise
27.3%
Apptivo
Small-Business
82.7%
Mid-Market
13.5%
Enterprise
3.8%
Salesforce CRM
Small-Business
25.3%
Mid-Market
45.2%
Enterprise
29.4%

Reviewers' Industry

 
Higher Education
21.1%
Marketing and Advertising
10.7%
Computer Software
16.7%
 
Religious Institutions
10.5%
Real Estate
7.1%
Information Technology and Services
10.8%
 
Marketing and Advertising
10.5%
Information Technology and Services
6.0%
Internet
7.7%
 
Defense & Space
10.5%
Media Production
4.8%
Marketing and Advertising
7.0%
 
Computer Software
10.5%
Non-Profit Organization Management
3.6%
Financial Services
4.5%
 
Other
36.8%
Other
67.9%
Other
53.2%
5pm
Higher Education
21.1%
Religious Institutions
10.5%
Marketing and Advertising
10.5%
Defense & Space
10.5%
Computer Software
10.5%
Other
36.8%
Apptivo
Marketing and Advertising
10.7%
Real Estate
7.1%
Information Technology and Services
6.0%
Media Production
4.8%
Non-Profit Organization Management
3.6%
Other
67.9%
Salesforce CRM
Computer Software
16.7%
Information Technology and Services
10.8%
Internet
7.7%
Marketing and Advertising
7.0%
Financial Services
4.5%
Other
53.2%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Jane R.
Administrator in Marketing and Advertising

I love how easy 5pm is to use. Everything is pretty intuitive, so the learning curve is short.The way it's set up also makes it easy to adapt to the particular needs of the business. And they have AWESOME customer service: prompt, responsive, and courteous.

Vernessa T.
Consultant in Writing and Editing

I like how detail views are available from most places; call logs, projects, tasks, notes can be associated with a contact or company or opportunity. The integration with email is excellent, right down to making it easy to connect your email boxes. One...

Benjamin D.
Executive Sponsor in Internet

Salesforce is an incredibly powerful, rich, and functional CRM application. It is a good fit for SMB to large enterprise. It is very easy to administer, but has the power to do very complex workflow and analytics when/if needed.

Most Helpful Critical Review
Most Helpful Critical Review
Philip T.
User in Religious Institutions

I think that in the beginning it takes awhile for users to get used to the tools and functions that it has to offer. I don't love the pricing of it all, but I do think that what it offers could be much more helpful if it were at a lesser cost. IF they...

Cara F.
Executive Sponsor

Basic reporting - no "bells and whistles" / "fancy" reports

Matthew W.
Administrator in Computer Software

I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...

 
5pm
Most Helpful Favorable Review
Jane R.
Administrator in Marketing and Advertising

I love how easy 5pm is to use. Everything is pretty intuitive, so the learning curve is short.The way it's set up also makes it easy to adapt to the particular needs of the business. And they have AWESOME customer service: prompt, responsive, and courteous.

Most Helpful Critical Review
Philip T.
User in Religious Institutions

I think that in the beginning it takes awhile for users to get used to the tools and functions that it has to offer. I don't love the pricing of it all, but I do think that what it offers could be much more helpful if it were at a lesser cost. IF they...

Apptivo
Most Helpful Favorable Review
Vernessa T.
Consultant in Writing and Editing

I like how detail views are available from most places; call logs, projects, tasks, notes can be associated with a contact or company or opportunity. The integration with email is excellent, right down to making it easy to connect your email boxes. One...

Most Helpful Critical Review
Cara F.
Executive Sponsor

Basic reporting - no "bells and whistles" / "fancy" reports

Salesforce CRM
Most Helpful Favorable Review
Benjamin D.
Executive Sponsor in Internet

Salesforce is an incredibly powerful, rich, and functional CRM application. It is a good fit for SMB to large enterprise. It is very easy to administer, but has the power to do very complex workflow and analytics when/if needed.

Most Helpful Critical Review
Matthew W.
Administrator in Computer Software

I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...

Screenshots

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5pm
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Videos

 No videos provided

A general introduction to Apptivo as a whole.

Intro to Salesforce for Small Business

5pm
No videos provided
Apptivo

A general introduction to Apptivo as a whole.

Salesforce CRM

Intro to Salesforce for Small Business

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