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Compare 5pm, Apptivo, and Insightly CRM

Pricing

 
$24
per month
Starter
Free
Plus
$29
/ user, per month (billed annually)
 
$36
per month
Premium
$10
user/month
Professional
$49
/ user, per month (billed annually)
 
$64
per month
Ultimate
$25
user/month
Enterprise
$99
/ user, per month (billed annually)
 
$96
per month
Enterprise
Contact Us
 
Free Trial
Free Trial
Free Trial
5pm
$24per month
$36per month
$64per month
$96per month
Free Trial
Apptivo
Starter
Free
Premium
$10user/month
Ultimate
$25user/month
Enterprise
Contact Us
Free Trial
Insightly CRM
Plus
$29/ user, per month (billed annually)
Professional
$49/ user, per month (billed annually)
Enterprise
$99/ user, per month (billed annually)
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.1
7.8
7.9
Ease of Use
Ease of Use
8.2
7.4
8.2
Ease of Setup
Ease of Setup
9.7
7.2
8.2
Ease of Admin
Ease of Admin
8.9
7.4
8.4
Quality of Support
Quality of Support
8.6
8.2
7.6
Ease of Doing Business With
Ease of Doing Business With
9.0
8.3
8.4
Product Direction (% positive)
Product Direction (% positive)
7.7
7.3
7.6
Meets Requirements
5pm
9.1
Apptivo
7.8
Insightly CRM
7.9
Ease of Use
5pm
8.2
Apptivo
7.4
Insightly CRM
8.2
Ease of Setup
5pm
9.7
Apptivo
7.2
Insightly CRM
8.2
Ease of Admin
5pm
8.9
Apptivo
7.4
Insightly CRM
8.4
Quality of Support
5pm
8.6
Apptivo
8.2
Insightly CRM
7.6
Ease of Doing Business With
5pm
9.0
Apptivo
8.3
Insightly CRM
8.4
Product Direction (% positive)
5pm
7.7
Apptivo
7.3
Insightly CRM
7.6

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
27.3%
82.7%
81.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
45.5%
13.5%
13.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
27.3%
3.8%
5.0%
5pm
Small-Business
27.3%
Mid-Market
45.5%
Enterprise
27.3%
Apptivo
Small-Business
82.7%
Mid-Market
13.5%
Enterprise
3.8%
Insightly CRM
Small-Business
81.3%
Mid-Market
13.7%
Enterprise
5.0%

Reviewers' Industry

 
Higher Education
21.1%
Marketing and Advertising
10.7%
Marketing and Advertising
13.2%
 
Religious Institutions
10.5%
Real Estate
7.1%
Information Technology and Services
8.1%
 
Marketing and Advertising
10.5%
Information Technology and Services
6.0%
Computer Software
4.7%
 
Defense & Space
10.5%
Media Production
4.8%
Real Estate
4.6%
 
Computer Software
10.5%
Non-Profit Organization Management
3.6%
Internet
4.2%
 
Other
36.8%
Other
67.9%
Other
65.1%
5pm
Higher Education
21.1%
Religious Institutions
10.5%
Marketing and Advertising
10.5%
Defense & Space
10.5%
Computer Software
10.5%
Other
36.8%
Apptivo
Marketing and Advertising
10.7%
Real Estate
7.1%
Information Technology and Services
6.0%
Media Production
4.8%
Non-Profit Organization Management
3.6%
Other
67.9%
Insightly CRM
Marketing and Advertising
13.2%
Information Technology and Services
8.1%
Computer Software
4.7%
Real Estate
4.6%
Internet
4.2%
Other
65.1%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Jane R.
Administrator in Marketing and Advertising

I love how easy 5pm is to use. Everything is pretty intuitive, so the learning curve is short.The way it's set up also makes it easy to adapt to the particular needs of the business. And they have AWESOME customer service: prompt, responsive, and courteous.

Vernessa T.
Consultant in Writing and Editing

I like how detail views are available from most places; call logs, projects, tasks, notes can be associated with a contact or company or opportunity. The integration with email is excellent, right down to making it easy to connect your email boxes. One...

Joseph H.
Administrator in Hospital & Health Care

Ability to import contacts, add users and set up an organizational flow.

Most Helpful Critical Review
Most Helpful Critical Review
Philip T.
User in Religious Institutions

I think that in the beginning it takes awhile for users to get used to the tools and functions that it has to offer. I don't love the pricing of it all, but I do think that what it offers could be much more helpful if it were at a lesser cost. IF they...

Cara F.
Executive Sponsor

Basic reporting - no "bells and whistles" / "fancy" reports

G2 User in Information Services

The support model is just terrible. Email support ONLY where as a paying customer youre lucky if you get a response once every 10 days. Syncing with Exchange 2010 doesnt work properly Reporting is hideous and amateurish and there are no custom reports...

 
5pm
Most Helpful Favorable Review
Jane R.
Administrator in Marketing and Advertising

I love how easy 5pm is to use. Everything is pretty intuitive, so the learning curve is short.The way it's set up also makes it easy to adapt to the particular needs of the business. And they have AWESOME customer service: prompt, responsive, and courteous.

Most Helpful Critical Review
Philip T.
User in Religious Institutions

I think that in the beginning it takes awhile for users to get used to the tools and functions that it has to offer. I don't love the pricing of it all, but I do think that what it offers could be much more helpful if it were at a lesser cost. IF they...

Apptivo
Most Helpful Favorable Review
Vernessa T.
Consultant in Writing and Editing

I like how detail views are available from most places; call logs, projects, tasks, notes can be associated with a contact or company or opportunity. The integration with email is excellent, right down to making it easy to connect your email boxes. One...

Most Helpful Critical Review
Cara F.
Executive Sponsor

Basic reporting - no "bells and whistles" / "fancy" reports

Insightly CRM
Most Helpful Favorable Review
Joseph H.
Administrator in Hospital & Health Care

Ability to import contacts, add users and set up an organizational flow.

Most Helpful Critical Review
G2 User in Information Services

The support model is just terrible. Email support ONLY where as a paying customer youre lucky if you get a response once every 10 days. Syncing with Exchange 2010 doesnt work properly Reporting is hideous and amateurish and there are no custom reports...

Screenshots

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Videos

 No videos provided

A general introduction to Apptivo as a whole.

Insightly's the first and most popular G Suite-integrated CRM. Discover why 1.5 million Insightly users download our Google Apps & G-Suite CRM.

Do you have a G-Suite account? Simplify business management with our Google Apps & G-Suite CRM. With single-sign on to Insightly CRM via your Google Apps account, use your existing Google App accounts and share one address book of customer contacts across your entire company. Plus, attaching Google Docs, Sheets, or Slides files to customer records is easy. Simply drag-and-drop the file to add it to an Insightly CRM contact record.

5pm
No videos provided
Apptivo

A general introduction to Apptivo as a whole.

Insightly CRM

Insightly's the first and most popular G Suite-integrated CRM. Discover why 1.5 million Insightly users download our Google Apps & G-Suite CRM.

Do you have a G-Suite account? Simplify business management with our Google Apps & G-Suite CRM. With single-sign on to Insightly CRM via your Google Apps account, use your existing Google App accounts and share one address book of customer contacts across your entire company. Plus, attaching Google Docs, Sheets, or Slides files to customer records is easy. Simply drag-and-drop the file to add it to an Insightly CRM contact record.

Downloads

Ask 5pm a QuestionContact 5pmAsk Apptivo a QuestionContact ApptivoAsk Insightly CRM a QuestionContact Insightly CRM