G2 reviewers report that Smartsheet excels in overall user satisfaction, boasting a significantly higher G2 Score compared to 5:00 PM. Users appreciate its blend of spreadsheet simplicity with robust project management features, allowing for customizable workflows and real-time collaboration.
Users say that Smartsheet's extensive range of tools enhances daily productivity, with many highlighting its ability to automate repetitive tasks and create clear dashboards for better visibility. In contrast, while 5:00 PM offers a collaborative environment, it lacks the depth of features that some users find in Smartsheet.
Reviewers mention that Smartsheet's implementation process is quick and intuitive, making it easy for teams to get started. This is a notable advantage over 5:00 PM, where users have expressed a desire for more comprehensive onboarding support despite its user-friendly interface.
According to verified reviews, Smartsheet's quality of support is highly rated, with users feeling well-supported throughout their experience. On the other hand, while 5:00 PM also receives positive feedback for its support, it doesn't match the volume of reviews that Smartsheet garners, which may indicate less consistent user experiences.
Users highlight that Smartsheet's ease of use is a strong point, with many finding it straightforward to navigate and utilize its features effectively. In comparison, 5:00 PM is praised for its simplicity, but some users feel it may not offer the same level of functionality for complex project management needs.
Reviewers appreciate that Smartsheet provides a comprehensive solution for mid-market companies, with a significant portion of its user base coming from this segment. While 5:00 PM also targets mid-market users, its limited number of reviews suggests it may not be as widely adopted or trusted in the same way as Smartsheet.
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
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