G2 reviewers report that Zoom Workplace excels in user-friendliness, with many users highlighting its intuitive interface and features like AI note-taking during meetings, which allows participants to focus on discussions rather than taking notes.
Users say that 3CX provides a robust all-in-one communication platform, particularly for calling and SMS, making it easy to manage communications with teams and customers. Reviewers appreciate the quality of calls and the convenience of having multiple features in one place.
According to verified reviews, Zoom Workplace has a significantly higher G2 Score, indicating greater overall satisfaction among users. Many users find it convenient to schedule meetings directly through their calendars with Zoom's add-on feature, enhancing their workflow.
Reviewers mention that while 3CX has a straightforward initial setup process, some users feel that it lacks the same level of ongoing usability and support as Zoom Workplace, which is praised for its responsive customer service and support quality.
Users highlight that Zoom Workplace's features, such as screen sharing and one-click joining, are particularly beneficial for virtual collaboration, making it easier to connect and engage during meetings, which is a key advantage for remote teams.
G2 reviewers note that while both platforms offer free entry-level pricing, Zoom Workplace's extensive feature set and higher satisfaction ratings make it a more appealing choice for small businesses looking for reliable video conferencing and collaboration tools.
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 Comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
Is it possible to integrate more software with this (API)?
1 Comment
NA
Thank you for your comment regarding the integration capabilities of 3CX. We are continuously adding more features & functionality to enhance our product and...Read more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
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