Compare 3CX and Zimbra Collaboration Enterprise Collaboration
Featured Products
At a Glance
Market Segments
Mid-Market (54.9% of reviews)
Mid-Market (44.6% of reviews)
Entry-Level Pricing
Free 10 Users
No pricing available
3CX
Star Rating
(546)4.4 out of 5
Market Segments
Mid-Market (54.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plans
Zimbra Collaboration Enterprise Collaboration
Star Rating
(140)3.6 out of 5
Market Segments
Mid-Market (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Zimbra Collaboration Enterprise Collaboration
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that 3CX excels in overall user satisfaction, reflected in its higher ratings and a robust number of recent reviews. Users appreciate its intuitive management and configuration, which streamlines communication for teams.
- According to verified reviews, Zimbra Collaboration offers a unique hybrid deployment option that many users find appealing. They highlight its centralized platform for communication, which helps reduce scattered communication across multiple channels.
- Users say that 3CX's user-friendly interface is a significant advantage, with distinct versions for both computers and mobile devices. This ease of use is complemented by a quick setup process, making it accessible for teams looking to get started without hassle.
- Reviewers mention that while Zimbra Collaboration has a solid feature set, it sometimes struggles with configuration challenges, which can impact its ability to meet specific workflow needs effectively.
- G2 reviewers highlight that 3CX's features, such as automatic call opening, enhance user experience by ensuring that no calls are missed, contributing to a smoother communication flow compared to other tools.
- According to recent user feedback, Zimbra Collaboration's graphical user interface is well-loved by its users, but it faces challenges in areas like ease of setup and administrative tasks, where 3CX outperforms with higher ratings.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Free for up to 10 users.
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
Zimbra Collaboration Enterprise Collaboration
No pricing availableFree Trial
3CX
Free Trial is available
Zimbra Collaboration Enterprise Collaboration
No trial information availableRatings
Meets Requirements
8.9
365
7.9
111
Ease of Use
9.0
373
8.2
111
Ease of Setup
8.8
253
6.9
37
Ease of Admin
9.0
236
7.7
38
Quality of Support
7.9
332
7.7
91
Has the product been a good partner in doing business?
8.6
226
7.9
35
Product Direction (% positive)
8.4
365
5.6
108
Features by Category
Channels
9.4
142
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
94
|
Verified
Not enough data
7.3
71
Not enough data
Feature Not Available
Not enough data
Generative AI
6.9
23
Not enough data
Functions
8.9
181
|
Verified
Not enough data
8.9
185
|
Verified
Not enough data
8.9
184
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
93
Not enough data
9.1
117
Not enough data
8.8
98
Not enough data
8.4
95
|
Verified
Not enough data
Agentic AI - Contact Center
6.3
13
Not enough data
7.0
18
Not enough data
6.9
12
Not enough data
6.9
12
Not enough data
Administrative
8.3
149
|
Verified
Not enough data
9.0
179
|
Verified
Not enough data
8.4
185
|
Verified
Not enough data
9.0
114
Not enough data
8.3
103
|
Verified
Not enough data
Collaboration Tools
8.8
68
|
Verified
9.4
11
|
Verified
9.1
37
|
Verified
Not enough data
9.0
33
Not enough data
9.2
38
|
Verified
Not enough data
8.5
34
|
Verified
Not enough data
Meeting Coordination
8.4
71
|
Verified
8.9
12
|
Verified
9.1
67
|
Verified
8.7
9
9.2
69
|
Verified
8.5
11
|
Verified
8.9
41
|
Verified
Not enough data
Software Type
9.0
82
|
Verified
8.9
11
|
Verified
9.3
45
|
Verified
Not enough data
9.2
43
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
40
Not enough data
8.9
48
Not enough data
9.1
46
Not enough data
8.8
49
Not enough data
8.9
47
Not enough data
9.2
42
Not enough data
9.1
46
Not enough data
Generative AI
6.8
14
Not enough data
Workforce Management
9.2
48
Not enough data
8.7
47
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
49
Not enough data
8.5
48
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.3
10
Not enough data
7.2
9
Not enough data
7.4
9
Not enough data
Communication
9.3
37
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
9.3
37
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
43
Not enough data
8.9
37
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
36
Not enough data
9.0
34
Not enough data
Basic Communication - Cloud PBX
9.7
24
Not enough data
8.9
21
Not enough data
9.7
21
Not enough data
8.3
22
Not enough data
9.6
23
Not enough data
9.8
23
Not enough data
Advanced Features - Cloud PBX
8.5
20
Not enough data
7.6
21
Not enough data
8.0
22
Not enough data
7.0
21
Not enough data
Platform Basics - VoIP Providers
9.3
20
Not enough data
9.6
19
Not enough data
8.4
19
Not enough data
9.0
19
Not enough data
9.1
19
Not enough data
9.3
19
Not enough data
Basic Communication
9.5
193
|
Verified
Not enough data
8.4
133
|
Verified
Not enough data
8.3
132
|
Verified
Not enough data
8.2
118
|
Verified
Not enough data
8.8
174
|
Verified
Not enough data
9.4
186
|
Verified
Not enough data
Agentic AI - VoIP Providers
6.1
9
Not enough data
7.7
8
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
Access
8.4
117
|
Verified
Not enough data
8.5
154
|
Verified
Not enough data
8.4
164
|
Verified
Not enough data
Advanced Features
8.5
173
|
Verified
Not enough data
9.0
161
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.7
24
|
Verified
Not enough data
9.0
22
|
Verified
Not enough data
Features
9.4
24
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
18
|
Verified
Not enough data
9.4
28
|
Verified
Not enough data
8.6
27
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
3CX and Zimbra Collaboration Enterprise Collaboration are categorized as Video Conferencing
Unique Categories
3CX is categorized as UCaaS Platforms, Live Chat, VoIP Providers, Contact Center, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Zimbra Collaboration Enterprise Collaboration is categorized as Email
Reviews
Reviewers' Company Size
3CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zimbra Collaboration Enterprise Collaboration
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.4%
Hospital & Health Care
5.4%
Education Management
5.2%
Telecommunications
4.9%
Construction
4.2%
Other
69.9%
Information Technology and Services
12.5%
Higher Education
10.8%
Computer Software
9.2%
Internet
7.5%
Education Management
5.0%
Other
55.0%
Alternatives
Discussions
How do I integrate 3CX to my CRM
2 Comments
CL
In order to do this there are 2 things you need to do:
1) Make sure you are using either the 3CX WebClient or 3CX Desktop App to make calls
2) Use either...Read more
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
What is 3CX used for?
1 Comment
MK
Business communication system primarily used for VoIP Phone SystemRead more
What is Zimbra mail server?
1 Comment
TP
It's a server that provides a suite of email-related services, including email, calendar, addressbook, tasks, and briefcase (which stores documents). It's a...Read more
when did zimbra launch?
1 Comment
TP
The origin of the company dates back to 2005, when the first version was released.Read more
