Compare 3CX and OfficeSuite Software 
Featured Products
At a Glance
Market Segments
Mid-Market (54.9% of reviews)
Small-Business (42.3% of reviews)
Entry-Level Pricing
Free 10 Users
No pricing available
3CX
Star Rating
(534)4.4 out of 5
Market Segments
Mid-Market (54.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plansWindstream OfficeSuite UC
Star Rating
(30)4.1 out of 5
Market Segments
Small-Business (42.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Windstream OfficeSuite UCSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that 3CX excels in overall user satisfaction, reflected in its higher G2 Score of 51.11 compared to Windstream OfficeSuite UC's 42.9. Users appreciate the platform's intuitive management and configuration, which streamlines communication for teams.
- Users say that 3CX offers a more user-friendly experience, with distinct versions for both computers and mobile devices. This flexibility is highlighted by recent feedback praising its easy setup and the ability to never miss a call, as the platform opens automatically.
- According to verified reviews, Windstream OfficeSuite UC is recognized for its reliability and ease of use, particularly in providing a flexible online interface for phone system management. Users appreciate the routing and re-routing options that enhance operational flexibility during emergencies.
- Reviewers mention that while 3CX has a strong presence in the mid-market segment, Windstream OfficeSuite UC is more tailored for small businesses, which may influence the choice depending on the size and needs of the organization.
- Users highlight that 3CX's quality of support is solid, but Windstream OfficeSuite UC slightly edges it out with a higher score in this area. This suggests that users may find more responsive assistance with Windstream, which can be crucial for businesses needing immediate help.
- G2 reviewers note that both platforms have user-friendly interfaces, but 3CX's centralized feature set is particularly praised for enhancing team communication. In contrast, Windstream's powerful document system is a standout feature for users looking for comprehensive document management capabilities.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Free for up to 10 users.
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
Windstream OfficeSuite UC
No pricing availableFree Trial
3CX
Free Trial is available
Windstream OfficeSuite UC
No trial information availableRatings
Meets Requirements
8.9
359
8.5
20
Ease of Use
9.0
366
8.9
20
Ease of Setup
8.8
246
Not enough data
Ease of Admin
9.0
229
Not enough data
Quality of Support
7.9
327
8.1
17
Has the product been a good partner in doing business?
8.6
218
Not enough data
Product Direction (% positive)
8.4
361
8.3
20
Features by Category
Network
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
9.4
135
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
96
|
Verified
Not enough data
7.3
70
Not enough data
Feature Not Available
Not enough data
Generative AI
7.1
25
Not enough data
Functions
8.9
182
|
Verified
Not enough data
8.9
186
|
Verified
Not enough data
8.9
186
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
95
Not enough data
9.1
119
Not enough data
8.8
100
Not enough data
8.5
97
|
Verified
Not enough data
Agentic AI - Contact Center
6.7
15
Not enough data
7.0
18
Not enough data
7.1
14
Not enough data
7.3
14
Not enough data
Administrative
8.3
151
|
Verified
Not enough data
9.0
181
|
Verified
Not enough data
8.4
187
|
Verified
Not enough data
9.0
116
Not enough data
8.3
105
|
Verified
Not enough data
Collaboration Tools
8.8
69
|
Verified
Not enough data
9.1
38
|
Verified
Not enough data
9.0
34
Not enough data
9.2
39
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
Meeting Coordination
8.4
72
|
Verified
Not enough data
9.1
68
|
Verified
Not enough data
9.2
70
|
Verified
Not enough data
8.9
42
|
Verified
Not enough data
Software Type
9.0
83
|
Verified
Not enough data
9.3
46
|
Verified
Not enough data
9.2
43
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
41
Not enough data
8.9
49
Not enough data
9.1
47
Not enough data
8.9
50
Not enough data
9.0
48
Not enough data
9.2
43
Not enough data
9.1
47
Not enough data
Generative AI
7.0
15
Not enough data
Workforce Management
9.2
49
Not enough data
8.7
48
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
50
Not enough data
8.6
49
Not enough data
Generative AI
6.7
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
Communication
9.3
38
Not enough data
9.3
39
Not enough data
Feature Not Available
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
44
Not enough data
8.9
38
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
37
Not enough data
9.0
35
Not enough data
Basic Communication - Cloud PBX
9.7
25
Not enough data
8.9
22
Not enough data
9.7
22
Not enough data
8.4
23
Not enough data
9.7
24
Not enough data
9.8
24
Not enough data
Advanced Features - Cloud PBX
8.6
21
Not enough data
7.7
22
Not enough data
8.0
23
Not enough data
7.1
22
Not enough data
Platform Basics - VoIP Providers
9.4
20
Not enough data
9.6
20
Not enough data
8.5
20
Not enough data
9.1
20
Not enough data
9.2
20
Not enough data
9.3
20
Not enough data
Basic Communication
9.5
192
|
Verified
Not enough data
8.4
133
|
Verified
Not enough data
8.3
133
|
Verified
Not enough data
8.2
118
|
Verified
Not enough data
8.8
173
|
Verified
Not enough data
9.5
185
|
Verified
Not enough data
Agentic AI - VoIP Providers
6.5
10
Not enough data
8.0
9
Not enough data
7.2
9
Not enough data
7.2
9
Not enough data
Access
8.5
118
|
Verified
Not enough data
8.5
155
|
Verified
Not enough data
8.4
165
|
Verified
Not enough data
Advanced Features
8.5
172
|
Verified
Not enough data
9.0
162
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.7
24
|
Verified
Not enough data
9.1
23
|
Verified
Not enough data
Features
9.5
24
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
19
|
Verified
Not enough data
9.4
28
|
Verified
Not enough data
8.6
27
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
3CX and Windstream OfficeSuite UC are categorized as UCaaS Platforms
Unique Categories
3CX is categorized as Live Chat, VoIP Providers, Contact Center, Video Conferencing, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Windstream OfficeSuite UC is categorized as WAN Optimization
Reviews
Reviewers' Company Size
3CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Windstream OfficeSuite UC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.0%
Hospital & Health Care
5.5%
Education Management
5.3%
Telecommunications
5.0%
Construction
4.3%
Other
69.9%
E-Learning
11.5%
Accounting
7.7%
Research
7.7%
Market Research
7.7%
Insurance
7.7%
Other
57.7%
Alternatives
Discussions
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 Comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
Is it possible to integrate more software with this (API)?
1 Comment
NA
Thank you for your comment regarding the integration capabilities of 3CX. We are continuously adding more features & functionality to enhance our product and...Read more
Windstream OfficeSuite UC has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
