Compare 3CX and Wildix 
Featured Products
At a Glance
Market Segments
Mid-Market (55.1% of reviews)
Small-Business (92.6% of reviews)
Entry-Level Pricing
Free 10 Users
No pricing available
3CX
Star Rating
(542)4.4 out of 5
Market Segments
Mid-Market (55.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plansWildix
Star Rating
(41)4.8 out of 5
Market Segments
Small-Business (92.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WildixSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that 3CX excels in user management and configuration, with many users appreciating its intuitive interface that centralizes all features, making communication seamless for teams. One user noted, "The platform is user-friendly, offering distinct versions of its website and app for both computers and mobile phones."
- Users say Wildix stands out for its unique features and seamless integrations, which many find superior to other systems. Reviewers highlighted that "Wildix systems have features no other systems have included for nothing extra," showcasing its value for businesses looking for comprehensive solutions.
- According to verified reviews, 3CX has a strong reputation for quick implementation, with users noting that the setup process is straightforward and efficient. One user mentioned, "One of the best features is that it opens up automatically—can't miss a call at all—works very smoothly compared to other tools."
- Reviewers mention that while both platforms offer good ease of use, Wildix has a slight edge in flexibility, particularly for small businesses. Users appreciate the adaptability of Wildix's solutions, stating, "Because Wildix channel only and the flexibility of the solution," which caters well to smaller teams.
- G2 reviewers highlight that 3CX provides excellent support quality, with a score that reflects user satisfaction. Many users have expressed that the support team is responsive and helpful, contributing to a positive overall experience with the platform.
- Users report that while both platforms offer solid video conferencing capabilities, 3CX is particularly noted for its voice conferencing features, receiving high praise for reliability and quality. Reviewers have commented on the effectiveness of these features in enhancing team collaboration.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Free for up to 10 users.
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
Wildix
No pricing availableFree Trial
3CX
Free Trial is available
Wildix
No trial information availableRatings
Meets Requirements
8.9
362
9.1
16
Ease of Use
9.0
370
9.1
16
Ease of Setup
8.8
250
8.6
16
Ease of Admin
9.0
233
8.6
14
Quality of Support
7.9
329
8.6
15
Has the product been a good partner in doing business?
8.6
223
8.5
17
Product Direction (% positive)
8.4
362
6.6
17
Features by Category
Channels
9.4
139
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
94
|
Verified
Not enough data
7.2
70
Not enough data
Feature Not Available
Not enough data
Generative AI
6.9
23
Not enough data
Functions
8.9
181
|
Verified
Not enough data
8.9
184
|
Verified
Not enough data
8.9
184
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
93
Not enough data
9.1
117
Not enough data
8.8
98
Not enough data
8.4
95
|
Verified
Not enough data
Agentic AI - Contact Center
6.3
13
Not enough data
7.2
17
Not enough data
6.9
12
Not enough data
6.9
12
Not enough data
Administrative
8.3
149
|
Verified
Not enough data
9.0
179
|
Verified
Not enough data
8.4
185
|
Verified
Not enough data
9.0
114
Not enough data
8.3
103
|
Verified
Not enough data
Collaboration Tools
8.8
68
|
Verified
Not enough data
9.1
37
|
Verified
Not enough data
9.0
33
Not enough data
9.2
38
|
Verified
Not enough data
8.5
34
|
Verified
Not enough data
Meeting Coordination
8.4
71
|
Verified
Not enough data
9.1
67
|
Verified
Not enough data
9.2
69
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
Software Type
9.0
82
|
Verified
Not enough data
9.3
45
|
Verified
Not enough data
9.2
43
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
40
Not enough data
8.9
48
Not enough data
9.1
46
Not enough data
8.8
49
Not enough data
8.9
47
Not enough data
9.2
42
Not enough data
9.1
46
Not enough data
Generative AI
6.8
14
Not enough data
Workforce Management
9.2
48
Not enough data
8.7
47
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
49
Not enough data
8.5
48
Not enough data
Generative AI
6.3
10
Not enough data
7.2
9
Not enough data
7.4
9
Not enough data
Communication
9.3
37
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
9.3
37
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
43
Not enough data
8.9
37
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
36
Not enough data
9.0
34
Not enough data
Basic Communication - Cloud PBX
9.7
24
Not enough data
8.9
21
Not enough data
9.7
21
Not enough data
8.3
22
Not enough data
9.6
23
Not enough data
9.8
23
Not enough data
Advanced Features - Cloud PBX
8.5
20
Not enough data
7.6
21
Not enough data
8.0
22
Not enough data
7.0
21
Not enough data
Platform Basics - VoIP Providers
9.3
20
Not enough data
9.6
19
Not enough data
8.4
19
Not enough data
9.0
19
Not enough data
9.1
19
Not enough data
9.3
19
Not enough data
Basic Communication
9.5
192
|
Verified
Not enough data
8.4
132
|
Verified
Not enough data
8.3
132
|
Verified
Not enough data
8.2
117
|
Verified
Not enough data
8.8
173
|
Verified
Not enough data
9.4
185
|
Verified
Not enough data
Agentic AI - VoIP Providers
6.1
9
Not enough data
7.7
8
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
Access
8.4
117
|
Verified
Not enough data
8.5
154
|
Verified
Not enough data
8.4
164
|
Verified
Not enough data
Advanced Features
8.5
172
|
Verified
Not enough data
9.0
161
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
8.5
11
Not enough data
8.5
11
Not enough data
7.7
11
Not enough data
8.2
11
Extensions
Feature Not Available
8.7
13
9.7
24
|
Verified
9.5
13
9.0
22
|
Verified
8.6
12
Features
9.4
24
|
Verified
9.2
15
Feature Not Available
6.4
11
8.7
18
|
Verified
7.6
12
9.4
27
|
Verified
9.0
13
8.6
26
|
Verified
8.6
13
Feature Not Available
8.2
12
Categories
Categories
Shared Categories
3CX and Wildix are categorized as UCaaS Platforms
Unique Categories
3CX is categorized as Live Chat, VoIP Providers, Contact Center, Video Conferencing, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Wildix has no unique categories
Reviews
Reviewers' Company Size
3CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wildix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.2%
Hospital & Health Care
5.5%
Education Management
5.2%
Telecommunications
5.0%
Construction
4.3%
Other
69.9%
Telecommunications
40.0%
Information Technology and Services
35.0%
Computer & Network Security
10.0%
Facilities Services
5.0%
Automotive
5.0%
Other
5.0%
Alternatives
Discussions
How do I integrate 3CX to my CRM
2 Comments
CL
In order to do this there are 2 things you need to do:
1) Make sure you are using either the 3CX WebClient or 3CX Desktop App to make calls
2) Use either...Read more
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
What is 3CX used for?
1 Comment
MK
Business communication system primarily used for VoIP Phone SystemRead more
Wildix has no discussions with answers
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