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Compare 3CX and Voice Carrier Connect 
Featured Products
At a Glance
Market Segments
Mid-Market (55.5% of reviews)
Small-Business (81.5% of reviews)
Entry-Level Pricing
Free 10 Users
No pricing available
3CX
Star Rating
(522)4.4 out of 5
Market Segments
Mid-Market (55.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plansVoice Carrier Connect
Star Rating
(27)4.1 out of 5
Market Segments
Small-Business (81.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Voice Carrier ConnectSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that 3CX excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to Voice Carrier Connect. Users appreciate the platform's intuitive management and configuration, which streamlines communication across teams.
- Users say that 3CX offers a more user-friendly experience, with distinct versions for both computers and mobile devices. This flexibility allows for easy setup and ensures that users can access features seamlessly, enhancing their day-to-day operations.
- According to verified reviews, 3CX stands out for its robust feature set, particularly in areas like phone and video calls. Reviewers highlight the platform's ability to handle calls smoothly, making it a reliable choice for businesses that prioritize communication quality.
- Reviewers mention that while Voice Carrier Connect provides a good level of flexibility and ease of use, it falls short in comparison to 3CX's comprehensive feature offerings. Users appreciate the simplicity of setting up phones but note that the overall experience lacks the depth found in 3CX.
- G2 reviewers highlight that 3CX's support quality is superior, with users rating it highly for responsiveness and helpfulness. This is a crucial factor for businesses that rely on timely assistance, especially during implementation and troubleshooting.
- Users indicate that while Voice Carrier Connect is suitable for small businesses, it may not meet the needs of mid-market companies as effectively as 3CX. The latter's extensive features and higher ratings in areas like conference calls and instant messaging make it a better fit for larger teams.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Free for up to 10 users.
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
Voice Carrier Connect
No pricing availableFree Trial
3CX
Free Trial is available
Voice Carrier Connect
Free Trial is available
Ratings
Meets Requirements
8.9
349
8.3
26
Ease of Use
9.0
356
8.4
27
Ease of Setup
8.8
237
7.7
16
Ease of Admin
9.0
222
8.3
17
Quality of Support
7.9
317
7.8
25
Has the product been a good partner in doing business?
8.6
211
7.9
16
Product Direction (% positive)
8.5
351
6.0
26
Features by Category
Channels
9.3
127
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
94
|
Verified
Not enough data
7.3
68
Not enough data
Feature Not Available
Not enough data
Generative AI
6.9
24
Not enough data
Functions
8.9
180
|
Verified
Not enough data
8.9
185
|
Verified
Not enough data
8.9
182
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
94
Not enough data
9.1
118
Not enough data
8.8
99
Not enough data
8.4
96
|
Verified
Not enough data
Agentic AI - Contact Center
6.4
14
Not enough data
6.8
14
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
Administrative
8.2
150
|
Verified
Not enough data
9.0
179
|
Verified
Not enough data
8.5
184
|
Verified
Not enough data
9.0
115
Not enough data
8.3
104
|
Verified
Not enough data
Collaboration Tools
8.8
69
|
Verified
Not enough data
9.1
38
|
Verified
Not enough data
9.0
34
Not enough data
9.2
39
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
Meeting Coordination
8.4
72
|
Verified
Not enough data
9.1
68
|
Verified
Not enough data
9.2
70
|
Verified
Not enough data
8.9
42
|
Verified
Not enough data
Software Type
9.0
83
|
Verified
Not enough data
9.3
46
|
Verified
Not enough data
9.2
43
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
41
Not enough data
8.9
49
Not enough data
9.1
47
Not enough data
8.9
50
Not enough data
9.0
48
Not enough data
9.2
43
Not enough data
9.1
47
Not enough data
Generative AI
7.0
15
Not enough data
Workforce Management
9.2
49
Not enough data
8.7
48
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
50
Not enough data
8.6
49
Not enough data
Generative AI
6.7
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
Communication
9.3
38
Not enough data
9.3
39
Not enough data
Feature Not Available
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
44
Not enough data
8.9
38
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
37
Not enough data
9.0
35
Not enough data
Basic Communication - Cloud PBX
9.7
24
Not enough data
8.9
22
Not enough data
9.7
22
Not enough data
8.4
23
Not enough data
9.6
23
Not enough data
9.8
23
Not enough data
Advanced Features - Cloud PBX
8.6
21
Not enough data
7.7
22
Not enough data
8.0
22
Not enough data
7.1
22
Not enough data
Platform Basics - VoIP Providers
9.4
20
Not enough data
9.6
20
Not enough data
8.5
20
Not enough data
9.1
20
Not enough data
9.2
20
Not enough data
9.3
20
Not enough data
Basic Communication
9.5
191
|
Verified
8.8
20
|
Verified
8.4
133
|
Verified
3.8
7
8.3
133
|
Verified
4.0
7
8.2
118
|
Verified
3.3
7
8.8
173
|
Verified
7.2
12
|
Verified
9.5
185
|
Verified
8.1
15
|
Verified
Agentic AI - VoIP Providers
6.5
10
Not enough data
8.0
9
Not enough data
7.2
9
Not enough data
7.2
9
Not enough data
Access
8.5
118
|
Verified
5.2
7
8.5
155
|
Verified
Feature Not Available
8.4
165
|
Verified
Feature Not Available
Advanced Features
8.5
172
|
Verified
5.8
15
9.0
162
|
Verified
7.7
14
Feature Not Available
6.3
10
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.7
24
|
Verified
Not enough data
9.1
23
|
Verified
Not enough data
Features
9.5
24
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
19
|
Verified
Not enough data
9.4
28
|
Verified
Not enough data
8.6
27
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
3CX and Voice Carrier Connect are categorized as VoIP Providers and Cloud PBX Platforms
Unique Categories
3CX is categorized as UCaaS Platforms, Live Chat, Contact Center, Video Conferencing, and Call Center Infrastructure (CCI)
Voice Carrier Connect has no unique categories
Reviews
Reviewers' Company Size
3CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Voice Carrier Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.0%
Hospital & Health Care
5.6%
Telecommunications
5.1%
Education Management
4.9%
Construction
4.6%
Other
69.7%
Entertainment
11.1%
Wholesale
7.4%
Medical Practice
7.4%
Education Management
7.4%
Commercial Real Estate
7.4%
Other
59.3%
Discussions
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 Comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
Is it possible to integrate more software with this (API)?
1 Comment
NA
Thank you for your comment regarding the integration capabilities of 3CX. We are continuously adding more features & functionality to enhance our product and...Read more
Voice Carrier Connect has no discussions with answers
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