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Compare 3CX and CircleLoop 
Featured Products
At a Glance
Market Segments
Mid-Market (55.0% of reviews)
Small-Business (83.3% of reviews)
Entry-Level Pricing
Free 10 Users
No pricing available
3CX
Star Rating
(530)4.4 out of 5
Market Segments
Mid-Market (55.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plansCircleLoop
Star Rating
(12)4.3 out of 5
Market Segments
Small-Business (83.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CircleLoopSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that 3CX excels in overall user satisfaction, reflected in its higher G2 Score compared to CircleLoop. Users appreciate its intuitive management and configuration, which streamlines communication across teams.
- Users say that 3CX offers a more comprehensive feature set, with distinct versions for both computers and mobile devices, making it easy to access and manage calls. This flexibility is highlighted by feedback noting that it opens automatically, ensuring users never miss a call.
- Reviewers mention that CircleLoop shines in its simplicity and ease of use, particularly for small businesses. Users find it intuitive and quick to learn, allowing them to log in on multiple devices without needing a new phone number.
- According to verified reviews, 3CX has a significant advantage in the number of reviews, indicating a broader user base and more reliable feedback. This larger pool of experiences helps potential buyers gauge the product's performance more accurately.
- Users highlight that CircleLoop provides exceptional support, with a perfect score in quality of support. This is particularly beneficial for small businesses that may require more hands-on assistance as they navigate their communication needs.
- G2 reviewers note that while 3CX has a higher overall satisfaction score, CircleLoop's focus on small businesses allows it to cater specifically to their needs, making it a delightful option for those looking for straightforward communication solutions.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Free for up to 10 users.
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
CircleLoop
No pricing availableFree Trial
3CX
Free Trial is available
CircleLoop
Free Trial is available
Ratings
Meets Requirements
8.9
356
9.7
10
Ease of Use
9.0
363
9.5
10
Ease of Setup
8.8
243
9.0
5
Ease of Admin
9.0
226
Not enough data
Quality of Support
7.9
324
10.0
7
Has the product been a good partner in doing business?
8.6
215
Not enough data
Product Direction (% positive)
8.4
358
10.0
10
Features by Category
Channels
9.4
134
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
96
|
Verified
Not enough data
7.3
70
Not enough data
Feature Not Available
Not enough data
Generative AI
7.1
25
Not enough data
Functions
8.9
182
|
Verified
Not enough data
8.9
186
|
Verified
Not enough data
8.9
184
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
95
Not enough data
9.1
119
Not enough data
8.8
100
Not enough data
8.5
97
|
Verified
Not enough data
Agentic AI - Contact Center
6.7
15
Not enough data
7.4
17
Not enough data
7.1
14
Not enough data
7.3
14
Not enough data
Administrative
8.3
151
|
Verified
Not enough data
9.0
180
|
Verified
Not enough data
8.5
186
|
Verified
Not enough data
9.0
116
Not enough data
8.3
105
|
Verified
Not enough data
Collaboration Tools
8.8
69
|
Verified
Not enough data
9.1
38
|
Verified
Not enough data
9.0
34
Not enough data
9.2
39
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
Meeting Coordination
8.4
72
|
Verified
Not enough data
9.1
68
|
Verified
Not enough data
9.2
70
|
Verified
Not enough data
8.9
42
|
Verified
Not enough data
Software Type
9.0
83
|
Verified
Not enough data
9.3
46
|
Verified
Not enough data
9.2
43
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
41
Not enough data
8.9
49
Not enough data
9.1
47
Not enough data
8.9
50
Not enough data
9.0
48
Not enough data
9.2
43
Not enough data
9.1
47
Not enough data
Generative AI
7.0
15
Not enough data
Workforce Management
9.2
49
Not enough data
8.7
48
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
50
Not enough data
8.6
49
Not enough data
Generative AI
6.7
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
Communication
9.3
38
Not enough data
9.3
39
Not enough data
Feature Not Available
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
44
Not enough data
8.9
38
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
37
Not enough data
9.0
35
Not enough data
Basic Communication - Cloud PBX
9.7
25
Not enough data
8.9
22
Not enough data
9.7
22
Not enough data
8.4
23
Not enough data
9.7
24
Not enough data
9.8
24
Not enough data
Advanced Features - Cloud PBX
8.6
21
Not enough data
7.7
22
Not enough data
8.0
23
Not enough data
7.1
22
Not enough data
Platform Basics - VoIP Providers
9.4
20
Not enough data
9.6
20
Not enough data
8.5
20
Not enough data
9.1
20
Not enough data
9.2
20
Not enough data
9.3
20
Not enough data
Basic Communication
9.5
192
|
Verified
9.6
9
8.4
133
|
Verified
Feature Not Available
8.3
133
|
Verified
Not enough data
8.2
118
|
Verified
Not enough data
8.8
173
|
Verified
8.3
5
9.5
185
|
Verified
8.6
7
Agentic AI - VoIP Providers
6.5
10
Not enough data
8.0
9
Not enough data
7.2
9
Not enough data
7.2
9
Not enough data
Access
8.5
118
|
Verified
8.3
7
8.5
155
|
Verified
9.0
5
8.4
165
|
Verified
9.3
9
Advanced Features
8.5
172
|
Verified
8.0
5
9.0
162
|
Verified
Not enough data
Feature Not Available
9.4
8
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.7
24
|
Verified
Not enough data
9.1
23
|
Verified
Not enough data
Features
9.5
24
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
19
|
Verified
Not enough data
9.4
28
|
Verified
Not enough data
8.6
27
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
3CX and CircleLoop are categorized as VoIP Providers
Unique Categories
3CX is categorized as UCaaS Platforms, Live Chat, Contact Center, Video Conferencing, Call Center Infrastructure (CCI), and Cloud PBX Platforms
CircleLoop has no unique categories
Reviews
Reviewers' Company Size
3CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CircleLoop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.1%
Hospital & Health Care
5.5%
Telecommunications
5.0%
Education Management
4.8%
Construction
4.6%
Other
70.0%
Design
16.7%
Computer Software
16.7%
Telecommunications
8.3%
Retail
8.3%
Printing
8.3%
Other
41.7%
Discussions
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 Comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
Is it possible to integrate more software with this (API)?
1 Comment
NA
Thank you for your comment regarding the integration capabilities of 3CX. We are continuously adding more features & functionality to enhance our product and...Read more
CircleLoop has no discussions with answers
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