# 3CX vs Microsoft Teams Comparison
---
## AI Generated Summary
- **G2 reviewers report** that 3CX excels in providing a seamless communication experience, transforming outdated phone systems into a modern cloud-ready platform. Users appreciate the ability to make and receive calls from any location and device, highlighting its unified controls for voice and chat.
- **Users say** that Microsoft Teams shines in its integration with Microsoft 365, making it a convenient choice for organizations already using Microsoft products. Reviewers find it easy to navigate and effective for presentations, which enhances collaboration among remote workers.
- **According to verified reviews** , 3CX is praised for its straightforward setup process, especially when users complete the necessary training certifications. This ease of provisioning allows businesses to maintain a single phone number while utilizing various compatible devices, such as Yealink and Fanvil.
- **Reviewers mention** that Microsoft Teams offers a robust user experience for remote communication, with many noting its effectiveness in helping teams stay connected. However, some users feel that it could be more intuitive for new users, especially those unfamiliar with the Microsoft ecosystem.
- **G2 reviewers highlight** that 3CX provides excellent mobile access, making it convenient for users who travel or work internationally. This flexibility is a significant advantage for businesses with a distributed workforce.
- **Users report** that while both platforms have similar star ratings, Microsoft Teams benefits from a much larger user base and recent activity, which may indicate a more active development and support environment. This can be crucial for organizations looking for reliable ongoing support and feature updates.



| | 3CX | Microsoft Teams | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 546 | 18,941 | 
| **Largest Market Segment** | Mid-Market (54.9% of reviews) | Enterprise (39.6% of reviews) | 
| **Entry Level Price** | Free 10 Users | $4.80 1 User Per Month | 

---
## Top Pros & Cons

### 3CX

Pros:
- Ease of Use (44 reviews)
- Reliability (32 reviews)

Cons:
- Complex Processes (11 reviews)
- Difficult Configuration (10 reviews)

### Microsoft Teams

Pros:
- Ease of Use (969 reviews)
- Team Collaboration (896 reviews)

Cons:
- Slow Loading (418 reviews)
- Performance Issues (299 reviews)

---
## Ratings Comparison
| Rating | 3CX | Microsoft Teams | 
|---|---|---|
  | **Meets Requirements** | 8.9 (365 reviews) | 8.9 (14073 reviews) | 
  | **Ease of Use** | 9.0 (373 reviews) | 8.8 (14312 reviews) | 
  | **Ease of Setup** | 8.8 (253 reviews) | 9.1 (4669 reviews) | 
  | **Ease of Admin** | 9.0 (236 reviews) | 8.7 (2734 reviews) | 
  | **Quality of Support** | 7.9 (332 reviews) | 8.6 (11338 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (226 reviews) | 8.9 (2751 reviews) | 
  | **Product Direction (% positive)** | 8.4 (365 reviews) | 8.6 (13364 reviews) | 

---
## Pricing

### 3CX

#### Entry-Level Pricing

Plan: 3CX SMB

Price: Free 10 Users

Description: Free for up to 10 users.

Key Features:
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams

[Browse all 3 editions](https://www.g2.com/products/3cx/pricing)

#### Free Trial

Yes

### Microsoft Teams

#### Entry-Level Pricing

Plan: Teams Essentials

Price: $4.80 1 User Per Month

Key Features:
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
-  Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.

[Learn more about Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **3CX** | N/A | N/A |
| **Microsoft Teams** | 8.5/10 | 10529 |

#### Business Instant Messaging

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **File Sharing** | Not enough data | 8.9 (8982 reviews) | 
| **Notifications** | Not enough data | 8.7 (9180 reviews) | 
| **Search** | Not enough data | 8.4 (8490 reviews) | 

#### Business Instant Messaging 

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Audio Conferencing** | Not enough data | 9.0 (8450 reviews) | 
| **Video Conferencing** | Not enough data | 9.0 (8436 reviews) | 

#### Business Instant Messaging

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Mobile Application** | Not enough data | 8.8 (8176 reviews) | 
| **Web Application** | Not enough data | 8.8 (8365 reviews) | 
| **Integrations** | Not enough data | 8.7 (7370 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Text Summarization** | Not enough data | 8.2 (1030 reviews) | 

#### AI - Business Instant Messaging

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **AI Powered Search** | Not enough data | 8.1 (994 reviews) | 
| **Smart Notifications** | Not enough data | 8.3 (994 reviews) | 
| **AI Powered Language Translation** | Not enough data | 8.0 (979 reviews) | 
| **Content Generation** | Not enough data | 8.1 (973 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 8.0 (586 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (572 reviews) | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.2/10 | 303 |
| **Microsoft Teams** | N/A | N/A |

#### Channels

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Voice** | 9.4 (142 reviews) ✓ Verified | Not enough data | 
| **Social** | Feature Not Available | Not enough data | 
| **Web Chat** | 8.6 (94 reviews) ✓ Verified | Not enough data | 
| **Mobile SMS** | 7.3 (71 reviews) | Not enough data | 
| **Email** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **AI Text-to-Speech** | 6.9 (23 reviews) | Not enough data | 

#### Functions

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Session Routing** | 8.9 (181 reviews) ✓ Verified | Not enough data | 
| **Session Queuing** | 8.9 (185 reviews) ✓ Verified | Not enough data | 
| **Concurrent Calling** | 8.9 (184 reviews) ✓ Verified | Not enough data | 
| **Speech Analytics** | Feature Not Available | Not enough data | 
| **Auto Dialer** | 8.2 (93 reviews) | Not enough data | 
| **IVR** | 9.1 (117 reviews) | Not enough data | 
| **Inbound Screen Pop** | 8.8 (98 reviews) | Not enough data | 
| **Persistent Data** | 8.4 (95 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Contact Center

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Autonomous Task Execution** | 6.3 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (18 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (12 reviews) | Not enough data | 

#### Administrative

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Session Summary Notes** | 8.3 (149 reviews) ✓ Verified | Not enough data | 
| **Administrator Access** | 9.0 (179 reviews) ✓ Verified | Not enough data | 
| **Reporting & Dashboards** | 8.4 (185 reviews) ✓ Verified | Not enough data | 
| **Session Recording** | 9.0 (114 reviews) | Not enough data | 
| **Agent Scheduling and Assignment** | 8.3 (103 reviews) ✓ Verified | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 9.0/10 | 144 |
| **Microsoft Teams** | 8.8/10 | 10306 |

#### Collaboration Tools

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Screen Sharing** | 8.8 (68 reviews) ✓ Verified | 9.0 (8112 reviews) ✓ Verified | 
| **Presentations** | 9.1 (37 reviews) ✓ Verified | 9.1 (5731 reviews) ✓ Verified | 
| **Whiteboarding** | 9.0 (33 reviews) | Feature Not Available | 
| **Live Chat** | 9.2 (38 reviews) ✓ Verified | 9.2 (6345 reviews) ✓ Verified | 
| **Hand Raising** | 8.5 (34 reviews) ✓ Verified | Feature Not Available | 

#### Meeting Coordination

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Scheduling** | 8.4 (71 reviews) ✓ Verified | 9.0 (7803 reviews) ✓ Verified | 
| **Recording** | 9.1 (67 reviews) ✓ Verified | 8.9 (7020 reviews) ✓ Verified | 
| **Participant Permissions** | 9.2 (69 reviews) ✓ Verified | 8.8 (7196 reviews) ✓ Verified | 
| **One-Click Join** | 8.9 (41 reviews) ✓ Verified | 8.9 (5678 reviews) ✓ Verified | 

#### Software Type

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Mobile** | 9.0 (82 reviews) ✓ Verified | 8.8 (7312 reviews) ✓ Verified | 
| **Browser Application** | 9.3 (45 reviews) ✓ Verified | 8.7 (5315 reviews) ✓ Verified | 
| **Desktop Application** | 9.2 (43 reviews) ✓ Verified | 9.1 (5973 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (702 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (706 reviews) | 
| **Decision Making** | Not enough data | 7.9 (668 reviews) | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.7/10 | 54 |
| **Microsoft Teams** | N/A | N/A |

#### Platform

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Omnichannel** | 7.7 (40 reviews) | Not enough data | 
| **Mobile Access** | 8.9 (48 reviews) | Not enough data | 
| **Queue Management** | 9.1 (46 reviews) | Not enough data | 
| **Call Routing** | 8.8 (49 reviews) | Not enough data | 
| **Call Back** | 8.9 (47 reviews) | Not enough data | 
| **IVR** | 9.2 (42 reviews) | Not enough data | 
| **Automatic Call Distribution** | 9.1 (46 reviews) | Not enough data | 

#### Generative AI

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **AI Text-to-Speech** | 6.8 (14 reviews) | Not enough data | 

#### Workforce Management

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Call Monitoring** | 9.2 (48 reviews) | Not enough data | 
| **Performance Evaluation** | 8.7 (47 reviews) | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Administrative

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Call Recording** | 9.1 (49 reviews) | Not enough data | 
| **Reporting & Dashboards** | 8.5 (48 reviews) | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.5/10 | 57 |
| **Microsoft Teams** | N/A | N/A |

#### Generative AI

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **AI Text Generation** | 6.3 (10 reviews) | Not enough data | 
| **AI Text Summarization** | 7.2 (9 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.4 (9 reviews) | Not enough data | 

#### Communication

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Pop-up Chat** | 9.3 (37 reviews) | Not enough data | 
| **Notifications** | 9.3 (38 reviews) | Not enough data | 
| **Targeted Emails** | Feature Not Available | Not enough data | 
| **In-App Messaging** | 9.3 (37 reviews) | Not enough data | 
| **Co-Browsing** | Feature Not Available | Not enough data | 

####  Internal Use

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Customization ** | 8.9 (43 reviews) | Not enough data | 
| **Conversation Archiving** | 8.9 (37 reviews) | Not enough data | 
| **Lead Development** | Feature Not Available | Not enough data | 
| **Knowledge Base** | Feature Not Available | Not enough data | 
| **Team Inbox ** | 8.9 (36 reviews) | Not enough data | 
| **Customer Profiles** | 9.0 (34 reviews) | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.7/10 | 27 |
| **Microsoft Teams** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Call Management** | 9.7 (24 reviews) | Not enough data | 
| **Communication Management** | 8.9 (21 reviews) | Not enough data | 
| **Scalability** | 9.7 (21 reviews) | Not enough data | 
| **Integrations** | 8.3 (22 reviews) | Not enough data | 
| **Mobile Accessibility** | 9.6 (23 reviews) | Not enough data | 
| **Accessibility** | 9.8 (23 reviews) | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Security and Compliance** | 8.5 (20 reviews) | Not enough data | 
| **Analytics and Reporting** | 7.6 (21 reviews) | Not enough data | 
| **Support and Reliability** | 8.0 (22 reviews) | Not enough data | 
| **Automated attendant** | 7.0 (21 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.5/10 | 280 |
| **Microsoft Teams** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 9.3 (20 reviews) | Not enough data | 
| **Call Management** | 9.6 (19 reviews) | Not enough data | 
| **Network monitoring** | 8.4 (19 reviews) | Not enough data | 
| **Integrations** | 9.0 (19 reviews) | Not enough data | 
| **Virtual PBX** | 9.1 (19 reviews) | Not enough data | 
| **SIP trunking services** | 9.3 (19 reviews) | Not enough data | 

#### Basic Communication

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Phone Calls** | 9.5 (193 reviews) ✓ Verified | Not enough data | 
| **Video Calls** | 8.4 (133 reviews) ✓ Verified | Not enough data | 
| **Instant Messaging** | 8.3 (132 reviews) ✓ Verified | Not enough data | 
| **Screen Sharing** | 8.2 (118 reviews) ✓ Verified | Not enough data | 
| **Conference Calls** | 8.8 (174 reviews) ✓ Verified | Not enough data | 
| **Desk-to-Desk Calls** | 9.4 (186 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Autonomous Task Execution** | 6.1 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (8 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (8 reviews) | Not enough data | 

#### Access

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Software Pairing** | 8.4 (117 reviews) ✓ Verified | Not enough data | 
| **Browser Extension** | 8.5 (154 reviews) ✓ Verified | Not enough data | 
| **Individual Download** | 8.4 (164 reviews) ✓ Verified | Not enough data | 

#### Advanced Features

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Hold Music** | 8.5 (173 reviews) ✓ Verified | Not enough data | 
| **Automated Attendants** | 9.0 (161 reviews) ✓ Verified | Not enough data | 
| **VOiP Number** | Feature Not Available | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 9.2/10 | 74 |
| **Microsoft Teams** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Tenancy Flexibility** | Feature Not Available | Not enough data | 
| **Native VoIP** | 9.7 (24 reviews) ✓ Verified | Not enough data | 
| **CCaaS Option** | 9.0 (22 reviews) ✓ Verified | Not enough data | 

#### Features

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Voicemail to Email** | 9.4 (24 reviews) ✓ Verified | Not enough data | 
| **Voicemail to SMS** | Feature Not Available | Not enough data | 
| **File Sharing** | 8.7 (18 reviews) ✓ Verified | Not enough data | 
| **Voice Conferencing** | 9.4 (28 reviews) ✓ Verified | Not enough data | 
| **Video Conferencing** | 8.6 (27 reviews) ✓ Verified | Not enough data | 
| **Conference Transcripts** | Feature Not Available | Not enough data | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **3CX** | N/A | N/A |
| **Microsoft Teams** | 8.5/10 | 202 |

#### Action Item Detection - AI Note-taking Software

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Action Item extraction** | Not enough data | 8.5 (116 reviews) | 
| **Summary Generation** | Not enough data | 8.9 (129 reviews) | 

#### Automatic Transcription - AI Note-taking Software

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Speech-to-text Transcription** | Not enough data | 8.8 (129 reviews) | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Team-based Access** | Not enough data | 8.7 (125 reviews) | 

#### Language & Accent Support - AI Note-taking Software

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Multi-Language and Accent Support** | Not enough data | 8.2 (115 reviews) | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Integrations** | Not enough data | 8.4 (122 reviews) | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Access Control** | Not enough data | 8.7 (116 reviews) | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Semantic Search** | Not enough data | 8.2 (107 reviews) | 

#### Speaker Identification - AI Note-taking Software

| Feature | 3CX | Microsoft Teams | 
|---|---|---|
| **Speaker Recognition** | Not enough data | 8.6 (122 reviews) | 

---
## Categories
**Shared Categories (1):** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)

**Unique to 3CX (6):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Live Chat Software](https://www.g2.com/categories/live-chat), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Contact Center Software](https://www.g2.com/categories/contact-center), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)

**Unique to Microsoft Teams (2):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)


---
## Reviewer Demographics

### By Company Size

| Segment | 3CX | Microsoft Teams | 
|---|---|---|
| **Small-Business** | 36.2% | 22.1% | 
| **Mid-Market** | 54.9% | 38.4% | 
| **Enterprise** | 8.9% | 39.6% | 

### By Industry

#### 3CX

- **Information Technology and Services:** 10.4%
- **Hospital & Health Care:** 5.4%
- **Education Management:** 5.2%
- **Telecommunications:** 4.9%
- **Construction:** 4.2%
- **Computer Software:** 4.0%
- **Financial Services:** 4.0%
- **Computer & Network Security:** 3.8%
- **E-Learning:** 3.5%
- **Insurance:** 3.1%
- **Other:** 51.5%

#### Microsoft Teams

- **Information Technology and Services:** 17.2%
- **Computer Software:** 9.3%
- **Financial Services:** 3.7%
- **Education Management:** 3.5%
- **Marketing and Advertising:** 3.5%
- **Higher Education:** 3.3%
- **Hospital & Health Care:** 3.2%
- **Accounting:** 2.5%
- **Telecommunications:** 2.1%
- **Insurance:** 2.0%
- **Other:** 49.7%

---
## Alternatives

### Alternatives to 3CX

- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3553 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1357 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (635 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4164 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1582 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [Yeastar P-Series PBX System](https://www.g2.com/products/yeastar-p-series-pbx-system/reviews) — 4.8/5 stars (81 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (500 reviews)
- [Mitel](https://www.g2.com/products/mitel/reviews) — 3.8/5 stars (235 reviews)

### Alternatives to Microsoft Teams

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56378 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (47991 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39019 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18890 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12375 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (489 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Zoho Cliq](https://www.g2.com/products/zoho-cliq/reviews) — 4.4/5 stars (267 reviews)
- [Lark](https://www.g2.com/products/lark-lark/reviews) — 4.5/5 stars (179 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17096 reviews)

---
## Top Discussions

### 3CX

- Title: [How do I integrate 3CX to my CRM](https://www.g2.com/discussions/how-do-i-integrate-3cx-to-my-crm) — 2 comments, 1 upvote
  > **Top comment:** "In order to do this there are 2 things you need to do:
1) Make sure you are using either the 3CX WebClient or 3CX Desktop App to make calls
2) Use either..."
- Title: [Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.](https://www.g2.com/discussions/25993-getting-stun-setup-for-remote-employees-has-been-a-challenge-during-this-covid-19-pandemic) — 2 comments, 1 upvote
  > **Top comment:** "Hello Tim,

Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for..."
- Title: [What is 3CX used for?](https://www.g2.com/discussions/what-is-3cx-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Business communication system primarily used for VoIP Phone System"
- Title: [Arabic Support !?](https://www.g2.com/discussions/arabic-support) — 1 comment, 1 upvote
  > **Top comment:** "I am not sure if they support in arabic language but the language has issues in 3cx as it is written from right to left."
- Title: [Teams integration](https://www.g2.com/discussions/34346-teams-integration) — 1 comment, 1 upvote
  > **Top comment:** "www.ring2teams.com/3cx

Let me know if you would like a free trial 

luke@exceltelecom.co.uk"

### Microsoft Teams

- Title: [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) — 19 comments, 6 upvotes
  > **Top comment:** "Collaboration "
- Title: [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) — 18 comments, 10 upvotes
  > **Top comment:** "To use Microsoft Teams effectively, you typically need the following software and components:

Microsoft Teams Application: You can download and install..."
- Title: [What are Microsoft teams features?](https://www.g2.com/discussions/what-are-microsoft-teams-features) — 12 comments, 4 upvotes
  > **Top comment:** "most used features in my work place
text based chat
video calling
team meetings"
- Title: [Does it integrate with gmail](https://www.g2.com/discussions/15479-does-it-integrate-with-gmail) — 9 comments, 2 upvotes
  > **Top comment:** "No"
- Title: [Is there a way to mute notifcations?](https://www.g2.com/discussions/33039-is-there-a-way-to-mute-notifcations) — 7 comments, 4 upvotes
  > **Top comment:** "If you go to "Channel notifications" in your settings, you can adjust notifications (and turn most of them off). "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/3cx-vs-microsoft-teams)