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Compare 3CX and MicroSIP 
At a Glance
Market Segments
Mid-Market (55.2% of reviews)
Small-Business (47.6% of reviews)
Entry-Level Pricing
Free 10 Users
No pricing available
3CX
Star Rating
(528)4.4 out of 5
Market Segments
Mid-Market (55.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plansMicroSIP
Star Rating
(21)4.2 out of 5
Market Segments
Small-Business (47.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MicroSIPSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that 3CX excels in overall user satisfaction, reflected in its higher G2 Score of 57.34 compared to MicroSIP's 35.94. Users appreciate the platform's intuitive management and configuration, which streamlines communication for teams.
- According to verified reviews, 3CX has a significant advantage in the number of reviews, with 403 compared to MicroSIP's 21. This suggests that 3CX's user experiences are more reliable and diverse, providing a broader perspective on its performance.
- Users say that 3CX's ease of use is a standout feature, with many highlighting its user-friendly interface and distinct versions for both computers and mobile devices. In contrast, while MicroSIP is noted for being simple to set up, it lacks the comprehensive features that 3CX offers.
- Reviewers mention that 3CX provides a robust support experience, scoring higher in quality of support at 8.0, compared to MicroSIP's 7.0. Users have noted that 3CX's support team is responsive and helpful, enhancing the overall user experience.
- Users highlight that 3CX's features, such as automatic call opening and seamless operation, contribute to a smooth communication experience. Meanwhile, MicroSIP users appreciate its clear sound quality and basic functionalities, but some feel it lacks advanced features like video calls and screen sharing.
- According to recent feedback, 3CX's video call capabilities are rated higher than MicroSIP's, with users enjoying a more comprehensive suite of communication tools. MicroSIP, while effective for basic needs, falls short in areas like video conferencing and instant messaging, which are increasingly important for modern workflows.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Free for up to 10 users.
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
MicroSIP
No pricing availableFree Trial
3CX
Free Trial is available
MicroSIP
No trial information availableRatings
Meets Requirements
8.9
353
9.1
19
Ease of Use
9.0
360
9.2
19
Ease of Setup
8.8
240
Not enough data
Ease of Admin
9.0
224
Not enough data
Quality of Support
7.9
321
7.0
14
Has the product been a good partner in doing business?
8.6
213
Not enough data
Product Direction (% positive)
8.5
355
9.4
18
Features by Category
Channels
9.3
131
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
95
|
Verified
Not enough data
7.3
69
Not enough data
Feature Not Available
Not enough data
Generative AI
6.9
24
Not enough data
Functions
8.9
180
|
Verified
Not enough data
8.9
185
|
Verified
Not enough data
8.9
182
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
94
Not enough data
9.1
118
Not enough data
8.8
99
Not enough data
8.4
96
|
Verified
Not enough data
Agentic AI - Contact Center
6.4
14
Not enough data
7.0
15
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
Administrative
8.2
150
|
Verified
Not enough data
9.0
179
|
Verified
Not enough data
8.5
184
|
Verified
Not enough data
9.0
115
Not enough data
8.3
104
|
Verified
Not enough data
Collaboration Tools
8.8
69
|
Verified
Not enough data
9.1
38
|
Verified
Not enough data
9.0
34
Not enough data
9.2
39
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
Meeting Coordination
8.4
72
|
Verified
Not enough data
9.1
68
|
Verified
Not enough data
9.2
70
|
Verified
Not enough data
8.9
42
|
Verified
Not enough data
Software Type
9.0
83
|
Verified
Not enough data
9.3
46
|
Verified
Not enough data
9.2
43
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
41
Not enough data
8.9
49
Not enough data
9.1
47
Not enough data
8.9
50
Not enough data
9.0
48
Not enough data
9.2
43
Not enough data
9.1
47
Not enough data
Generative AI
7.0
15
Not enough data
Workforce Management
9.2
49
Not enough data
8.7
48
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
50
Not enough data
8.6
49
Not enough data
Generative AI
6.7
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
Communication
9.3
38
Not enough data
9.3
39
Not enough data
Feature Not Available
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
44
Not enough data
8.9
38
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
37
Not enough data
9.0
35
Not enough data
Basic Communication - Cloud PBX
9.7
25
Not enough data
8.9
22
Not enough data
9.7
22
Not enough data
8.4
23
Not enough data
9.7
24
Not enough data
9.8
24
Not enough data
Advanced Features - Cloud PBX
8.6
21
Not enough data
7.7
22
Not enough data
8.0
23
Not enough data
7.1
22
Not enough data
Platform Basics - VoIP Providers
9.4
20
Not enough data
9.6
20
Not enough data
8.5
20
Not enough data
9.1
20
Not enough data
9.2
20
Not enough data
9.3
20
Not enough data
Basic Communication
9.5
192
|
Verified
9.8
16
8.4
133
|
Verified
5.0
7
8.3
133
|
Verified
5.2
7
8.2
118
|
Verified
4.4
8
8.8
173
|
Verified
8.5
13
9.5
185
|
Verified
9.2
15
Agentic AI - VoIP Providers
6.5
10
Not enough data
8.0
9
Not enough data
7.2
9
Not enough data
7.2
9
Not enough data
Access
8.5
118
|
Verified
8.3
11
8.5
155
|
Verified
4.8
9
8.4
165
|
Verified
8.3
13
Advanced Features
8.5
172
|
Verified
7.6
11
9.0
162
|
Verified
7.0
9
Feature Not Available
9.1
15
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.7
24
|
Verified
Not enough data
9.1
23
|
Verified
Not enough data
Features
9.5
24
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
19
|
Verified
Not enough data
9.4
28
|
Verified
Not enough data
8.6
27
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
3CX and MicroSIP are categorized as VoIP Providers
Unique Categories
3CX is categorized as UCaaS Platforms, Live Chat, Contact Center, Video Conferencing, Call Center Infrastructure (CCI), and Cloud PBX Platforms
MicroSIP has no unique categories
Reviews
Reviewers' Company Size
3CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MicroSIP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.2%
Hospital & Health Care
5.6%
Telecommunications
5.1%
Education Management
4.8%
Construction
4.6%
Other
69.7%
Information Technology and Services
19.0%
Translation and Localization
9.5%
Telecommunications
9.5%
Facilities Services
9.5%
Accounting
9.5%
Other
42.9%
Discussions
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 Comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
did you work on a solution to have sms issue with 3CX ?
1 Comment
TN
Yes 3CX v16 Update 7 (Alpha to be released next week) will integrate with business text messaging as well as Facebook messages. Read more
MicroSIP has no discussions with answers
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