Compare 3CX and ipSCAPE 
Featured Products
At a Glance
Market Segments
Mid-Market (54.9% of reviews)
Small-Business (78.6% of reviews)
Entry-Level Pricing
Free 10 Users
Starting at $89.00 1 Seats Per Month
3CX
Star Rating
(536)4.4 out of 5
Market Segments
Mid-Market (54.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plansipSCAPE
Star Rating
(28)4.8 out of 5
Market Segments
Small-Business (78.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $89.00 1 Seats Per Month
Learn more about ipSCAPESummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ipSCAPE excels in user satisfaction, boasting a higher star rating compared to 3CX. Users appreciate its ability to monitor calls and handling time, which enhances operational efficiency.
- According to verified reviews, 3CX stands out for its ease of management and configuration. Users find the platform highly intuitive, with all features centralized, making it easier for teams to communicate effectively.
- Users say that ipSCAPE provides a straightforward navigation experience, making it very useful for both consumers and businesses. This simplicity is a significant advantage for small businesses looking for an accessible solution.
- Reviewers mention that 3CX offers a user-friendly experience across devices, with distinct versions for computers and mobile phones. This flexibility is highlighted as a key feature, allowing users to never miss a call due to its automatic opening feature.
- G2 reviewers highlight ipSCAPE's exceptional support quality, with users noting its responsiveness and helpfulness. This level of support is crucial for businesses that rely on timely assistance to resolve issues quickly.
- According to recent feedback, while 3CX has a broader market presence, ipSCAPE's focus on small businesses allows it to cater specifically to their needs, providing tailored features that enhance call management and reporting.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Free for up to 10 users.
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
Free Trial
3CX
Free Trial is available
ipSCAPE
Free Trial is available
Ratings
Meets Requirements
8.9
361
9.8
20
Ease of Use
9.0
368
9.8
21
Ease of Setup
8.8
248
Not enough data
Ease of Admin
9.0
229
Not enough data
Quality of Support
7.9
328
9.8
20
Has the product been a good partner in doing business?
8.6
219
Not enough data
Product Direction (% positive)
8.4
363
10.0
24
Features by Category
Dialing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Engagement
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Performance
Not enough data
10.0
6
Not enough data
10.0
6
Generative AI
Not enough data
Feature Not Available
Not enough data
Not enough data
Channels
9.4
136
|
Verified
9.9
12
Feature Not Available
9.7
12
8.6
96
|
Verified
9.7
11
7.3
70
9.7
11
Feature Not Available
9.7
10
Generative AI
7.1
25
Not enough data
Functions
8.9
182
|
Verified
9.7
11
8.9
186
|
Verified
9.7
10
8.9
187
|
Verified
9.7
10
Feature Not Available
9.7
10
8.2
95
9.7
10
9.1
119
9.7
10
8.8
100
9.7
10
8.5
97
|
Verified
9.7
10
Agentic AI - Contact Center
6.7
15
Not enough data
7.0
18
Not enough data
7.1
14
Not enough data
7.3
14
Not enough data
Administrative
8.3
151
|
Verified
10.0
13
9.0
181
|
Verified
9.9
13
8.4
187
|
Verified
10.0
11
9.0
116
9.8
11
8.3
105
|
Verified
9.9
12
Collaboration Tools
8.8
69
|
Verified
Not enough data
9.1
38
|
Verified
Not enough data
9.0
34
Not enough data
9.2
39
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
Meeting Coordination
8.4
72
|
Verified
Not enough data
9.1
68
|
Verified
Not enough data
9.2
70
|
Verified
Not enough data
8.9
42
|
Verified
Not enough data
Software Type
9.0
83
|
Verified
Not enough data
9.3
46
|
Verified
Not enough data
9.2
43
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
41
Not enough data
8.9
49
Not enough data
9.1
47
Not enough data
8.9
50
Not enough data
9.0
48
Not enough data
9.2
43
Not enough data
9.1
47
Not enough data
Generative AI
7.0
15
Not enough data
Workforce Management
9.2
49
Not enough data
8.7
48
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
50
Not enough data
8.6
49
Not enough data
Generative AI
6.7
11
Feature Not Available
7.5
10
Feature Not Available
7.7
10
Feature Not Available
Communication
9.3
38
Not enough data
9.3
39
Not enough data
Feature Not Available
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
44
Not enough data
8.9
38
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
37
Not enough data
9.0
35
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
9.7
25
Not enough data
8.9
22
Not enough data
9.7
22
Not enough data
8.4
23
Not enough data
9.7
24
Not enough data
9.8
24
Not enough data
Advanced Features - Cloud PBX
8.6
21
Not enough data
7.7
22
Not enough data
8.0
23
Not enough data
7.1
22
Not enough data
Platform Basics - VoIP Providers
9.4
21
Not enough data
9.6
20
Not enough data
8.5
20
Not enough data
9.1
20
Not enough data
9.2
20
Not enough data
9.3
20
Not enough data
Basic Communication
9.5
193
|
Verified
Not enough data
8.4
133
|
Verified
Not enough data
8.3
133
|
Verified
Not enough data
8.2
118
|
Verified
Not enough data
8.8
174
|
Verified
Not enough data
9.4
186
|
Verified
Not enough data
Agentic AI - VoIP Providers
6.5
10
Not enough data
8.0
9
Not enough data
7.2
9
Not enough data
7.2
9
Not enough data
Access
8.5
118
|
Verified
Not enough data
8.5
155
|
Verified
Not enough data
8.4
165
|
Verified
Not enough data
Advanced Features
8.5
173
|
Verified
Not enough data
9.0
162
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contacts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.7
25
|
Verified
Not enough data
9.1
23
|
Verified
Not enough data
Features
9.5
25
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
19
|
Verified
Not enough data
9.4
28
|
Verified
Not enough data
8.6
27
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
3CX and ipSCAPE are categorized as Live Chat and Contact Center
Unique Categories
3CX is categorized as UCaaS Platforms, VoIP Providers, Video Conferencing, Call Center Infrastructure (CCI), and Cloud PBX Platforms
ipSCAPE is categorized as Customer Self-Service, Contact Center Quality Assurance, Auto Dialer, Outbound Call Tracking, and Proactive Notification
Reviews
Reviewers' Company Size
3CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ipSCAPE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.0%
Hospital & Health Care
5.5%
Education Management
5.2%
Telecommunications
5.0%
Construction
4.3%
Other
70.0%
Consumer Services
71.4%
Financial Services
28.6%
‐
‐
‐
Other
0.0%
Alternatives
Discussions
How do I integrate 3CX to my CRM
2 Comments
CL
In order to do this there are 2 things you need to do:
1) Make sure you are using either the 3CX WebClient or 3CX Desktop App to make calls
2) Use either...Read more
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
What is 3CX used for?
1 Comment
MK
Business communication system primarily used for VoIP Phone SystemRead more
ipSCAPE has no discussions with answers
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