Link copied to clipboard # 3CX vs Grasshopper Comparison - What are their main differences? Share [ Export ](/compare/3cx/grasshopper/export.csv) 3CXGrasshopper[+ Add Product](#) Pricing **3CX** Free Trial **Free** 10 Users · 3CX SMB **Grasshopper** Free Trial **$14.00** Per Month · True Solo **Pricing Insights** from reviews Time to Implement **3CX** 1 month Based on 54 responses **Grasshopper** 1 month Based on 47 responses Return on Investment **3CX** 11 months2 months sooner Based on 49 responses **Grasshopper** 13 months Based on 34 responses Perceived Cost **3CX** $$$$$ **Grasshopper** $$$$$ Average Discount **3CX** 9%3% more **Grasshopper** 6% ![3CX](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX") ![Grasshopper](https://images.g2crowd.com/uploads/product/hd_favicon/a4b2a0455cd65fbc9e5743d8fa1c8fbc/grasshopper.svg "Grasshopper") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **3CX** [ Ease of Use (42) ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1600783&qs=pros-and-cons#reviews)[ Reliability (31) ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1603417&qs=pros-and-cons#reviews)[ Complex Processes (11) ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=2074498&qs=pros-and-cons#reviews)[ Difficult Configuration (10) ](https://www.g2.com/products/3cx/reviews?filters%5Bsentiment_snippet%5D=1604450&qs=pros-and-cons#reviews) **Grasshopper** [ VoIP Services (2) ](https://www.g2.com/products/grasshopper/reviews?filters%5Bsentiment_snippet%5D=1667197&qs=pros-and-cons#reviews)[ Calling Features (1) ](https://www.g2.com/products/grasshopper/reviews?filters%5Bsentiment_snippet%5D=1667268&qs=pros-and-cons#reviews)[ Customer Service (3) ](https://www.g2.com/products/grasshopper/reviews?filters%5Bsentiment_snippet%5D=1667243&qs=pros-and-cons#reviews)[ Account Management (2) ](https://www.g2.com/products/grasshopper/reviews?filters%5Bsentiment_snippet%5D=1981885&qs=pros-and-cons#reviews) Integrations **3CX** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c105f4f8827168bae9e6e660fe8ee3eb/1crm.png "Product Avatar Image") 1CRM ](https://www.g2.com/products/1crm/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1adedf3f49226f619b94a16dd159982e/ams-ams.jpeg "Product Avatar Image") AMS ](https://www.g2.com/products/ams-ams/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_03f8d2757ccca353d8c2fd621675709f/bitrix24.png "Product Avatar Image") Bitrix24 ](https://www.g2.com/products/bitrix24/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8c7fcdc233927c70579af08a6bc3a754/cargas-energy.jpg "Product Avatar Image") Cargas Energy ](https://www.g2.com/products/cargas-energy/reviews)[ View all ](https://www.g2.com/products/3cx/integrations) **Grasshopper** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a4b2e76104efa19c85f3eaaca2791f87/basecamp.png "Product Avatar Image") Basecamp ](https://www.g2.com/products/basecamp/reviews)[ View all ](https://www.g2.com/products/grasshopper/integrations) Screenshots **3CX** ![3CX screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/120246/3CX-Contact-Center.png) **Grasshopper** ![Grasshopper screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/89641/iOS-call-log-.jpg) **Ratings** from reviews Meets Requirements **3CX** 8.9 8.9371 **Grasshopper** 8.3 8.3129 Ease of Use **3CX** 9.0 9.0379 **Grasshopper** 8.1 8.1133 Ease of Setup **3CX** 8.8 8.8259 **Grasshopper** 7.9 7.973 Ease of Admin **3CX** 9.0 9.0240 **Grasshopper** 8.3 8.362 Quality of Support **3CX** 7.9 7.9337 **Grasshopper** 7.7 7.7112 Has the product been a good partner in doing business? **3CX** 8.6 8.6230 **Grasshopper** 7.6 7.661 Product Direction (% positive) **3CX** 8.4 8.4370 **Grasshopper** 5.9 5.9128 **Features** ratings from reviews VoIP Providers 8.5 281 7.6 97 UCaaS Platforms 9.2 74 Not enough data Cloud PBX Platforms 8.7 28 Not enough data Contact Center 8.2 307 Not enough data Video Conferencing 9.0 145 Not enough data Call Center Infrastructure (CCI) 8.7 54 Not enough data Live Chat 8.5 57 Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 36.6% Mid-Market(51-1000 emp.) 54.7% Enterprise(\> 1000 emp.) 8.7% Small-Business(50 or fewer emp.) 36.6% Mid-Market(51-1000 emp.) 54.7% Enterprise(\> 1000 emp.) 8.7% Small-Business(50 or fewer emp.) 86.3% Mid-Market(51-1000 emp.) 9.3% Enterprise(\> 1000 emp.) 4.3% Small-Business(50 or fewer emp.) 86.3% Mid-Market(51-1000 emp.) 9.3% Enterprise(\> 1000 emp.) 4.3% **Reviewers' Industry** [![3CX](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX")](https://www.g2.com/products/3cx/reviews) 3CX Information Technology and Services 10.7% Hospital & Health Care 5.3% Education Management 5.1% Telecommunications 4.9% Construction 4.2% Other 69.8% [![Grasshopper](https://images.g2crowd.com/uploads/product/hd_favicon/a4b2a0455cd65fbc9e5743d8fa1c8fbc/grasshopper.svg "Grasshopper")](https://www.g2.com/products/grasshopper/reviews) Grasshopper Information Technology and Services 9.4% Consumer Services 6.3% Marketing and Advertising 5.6% Internet 5.0% Financial Services 4.4% Other 69.4% FAQs ## 3CX vs Grasshopper FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between Grasshopper vs 3CX? 3CX stands out from Grasshopper with a higher G2 rating, broader feature set, and stronger reviewer-cited strengths in reliability and flexibility. | [Grasshopper](https://www.g2.com/products/grasshopper/reviews) | [3CX](https://www.g2.com/products/3cx/reviews) | | --- | --- | | 3.9/5 (162 reviews) | 4.4/5 (547 reviews) | | Small-Business | Mid-Market | | 7.9 | 8.8 | | 7.7 | 7.9 | | Intuitive | Reliability | ### How do the pricing models of Grasshopper and 3CX compare? 3CX is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Grasshopper. - **Grasshopper:** Reviewers describe Grasshopper as cost effective and affordable, but some mention high cost as a trade-off. - **3CX:** Reviewers consistently highlight 3CX as affordable, with its feature set to price value described as unmatched in the industry. - **Switching reasons:** Several reviewers mention switching from Grasshopper due to high cost and limited features, while 3CX is chosen for its cost savings and robust feature set. ### What are the best alternatives to Grasshopper and 3CX? The top three alternatives to Grasshopper and 3CX are Nextiva, Dialpad Connect, and Genesys Cloud CX. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Grasshopper](https://www.g2.com/products/grasshopper/reviews) | 3.9/5 (162 reviews) | Small-Business | Cost effective and affordable | Intuitive | | [3CX](https://www.g2.com/products/3cx/reviews) | 4.4/5 (547 reviews) | Mid-Market | Affordable, strong feature set for the price | Reliability | | [Nextiva](https://www.g2.com/products/nextiva/reviews) | 4.5/5 (3,622 reviews) | Small-Business | — | — | | [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) | 4.4/5 (4,202 reviews) | Small-Business | — | — | | [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) | 4.4/5 (1,558 reviews) | Mid-Market | — | — | ### Which VoIP Providers features should I prioritize when comparing Grasshopper and 3CX? Buyers comparing Grasshopper and 3CX should prioritize feature set, ease of setup, integrations, mobile capabilities, and support quality. - **Feature set:** 3CX offers video calls and screen sharing, while Grasshopper provides VOiP Number; 3CX has 22 all-time feature mentions, Grasshopper 1. - **Ease of setup:** 3CX scores 8.8, Grasshopper 7.9. - **Integrations:** 3CX has 20 all-time integration mentions, Grasshopper has recent mentions of Slack and HubSpot integration. - **Mobile capabilities:** Mobile is the most frequently mentioned feature across both products. - **Support quality:** 3CX scores 7.9, Grasshopper 7.7. ### What are the pros and cons of Grasshopper vs 3CX? 3CX's headline strength is reliability, while Grasshopper's is intuitive use. - **Grasshopper strengths:** Intuitive interface (1 all-time mention), easy connection, messaging features, and calling features. - **Grasshopper trade-offs:** Customer service (3 all-time mentions), account management (2), high cost (2), call drops, technical assistance, and limited integrations. - **3CX strengths:** Reliability (31 all-time mentions), ease of use (42), flexibility (23), features (22), easy setup (21), integrations (20), and affordability (12). - **3CX trade-offs:** Complex processes (11 all-time mentions), occasional support limitations, and some advanced features gated behind higher tiers. ### Is Grasshopper or 3CX better for small businesses? Grasshopper is a better fit for small businesses, as it is most frequently reviewed by small-business users and praised for its simplicity and ease of use. - **Grasshopper:** Largest segment is Small-Business; reviewers highlight its straightforward setup and suitability for small teams. - **3CX:** Largest segment is Mid-Market; reviewers note its scalability and flexibility, but also mention a steeper learning curve for non-technical small-business users. ### Which VoIP Providers platform has better integrations? 3CX is favored for integrations, with more reviewer-cited integration mentions and broader integration capabilities. - **Grasshopper:** Reviewers mention integration with Slack and HubSpot in recent reviews. - **3CX:** 20 all-time integration mentions, with reviewers highlighting integrations with HubSpot and Salesforce. ### How do Grasshopper and 3CX compare on customer support? 3CX and Grasshopper are rated nearly equally on Quality of Support, with 3CX at 7.9 and Grasshopper at 7.7, indicating parity. - **Grasshopper:** Reviewers mention both responsive support and challenges with customer service, with 3 all-time mentions of customer service issues. - **3CX:** Reviewers cite helpful and knowledgeable support staff, but also note occasional limitations and support being gated behind tickets or higher tiers. ### Which is easier to implement, Grasshopper or 3CX? 3CX leads Grasshopper on Ease of Setup by nearly a full point (8.8 vs 7.9), indicating a smoother implementation experience. - **Grasshopper:** Reviewers describe setup as straightforward for basic use, but note challenges with more advanced configurations and account management. - **3CX:** Reviewers consistently highlight easy setup, quick deployment, and a low learning curve, especially for organizations with technical resources. ### Which product has better Mobile? Mobile is the most frequently mentioned feature across both Grasshopper and 3CX, with both products supporting robust mobile capabilities. - **Grasshopper:** Mobile app is frequently praised for ease of use and accessibility, with reviewers noting its value for remote and on-the-go work. - **3CX:** Reviewers highlight the mobile app's flexibility and accessibility, with 13 all-time mentions of accessibility and 17 of easy communication, though some note occasional connectivity issues. Alternatives **3CX Alternatives** ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva") [ Nextiva ](/products/nextiva/reviews) ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") [ Genesys Cloud CX ](/products/genesys-cloud-cx/reviews) ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") [ RingEX ](/products/ringex/reviews) ![Webex Calling](https://images.g2crowd.com/uploads/product/hd_favicon/19f6fb8cb90b33e10a8a01dbbd84cfb6/webex-calling.svg "Webex Calling") [ Webex Calling ](/products/webex-calling/reviews) **Grasshopper Alternatives** ![Dialpad Connect](https://images.g2crowd.com/uploads/product/hd_favicon/75aefaf31a2ce598ed3fa66b29d6cfc8/dialpad-connect.svg "Dialpad Connect") [ Dialpad Connect ](/products/dialpad-connect/reviews) ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva") [ Nextiva ](/products/nextiva/reviews) ![Quo](https://images.g2crowd.com/uploads/product/hd_favicon/70bd16062452adffe742fd8497a1da46/quo-quo.svg "Quo") [ Quo ](/products/quo-quo/reviews) ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall") [ Aircall ](/products/aircall/reviews)