Compare 3CX and FreeConference.com 
Featured Products
At a Glance
Market Segments
Mid-Market (54.9% of reviews)
Small-Business (64.8% of reviews)
Entry-Level Pricing
Free 10 Users
$0
3CX
Star Rating
(534)4.4 out of 5
Market Segments
Mid-Market (54.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plansFreeConference.com
Star Rating
(338)4.5 out of 5
Market Segments
Small-Business (64.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that FreeConference.com excels in user-friendliness, with many users highlighting its intuitive navigation and easy setup process. One user mentioned, "I find FreeConference.com to be the easiest software to navigate," which is a significant advantage for those new to video conferencing tools.
- Users say that 3CX offers a comprehensive communication platform, integrating calling and SMS features seamlessly. Reviewers appreciate having "all the features I need in one place," making it a strong choice for businesses looking for an all-in-one solution.
- According to verified reviews, FreeConference.com stands out for its cost-effectiveness, particularly for small businesses. Users love that it provides a robust free version with features like screen sharing and recording, allowing them to maintain professionalism without upfront costs.
- Reviewers mention that while 3CX has a solid setup process, some users find it slightly less intuitive compared to FreeConference.com. One user noted that the initial setup was "very easy," but others felt that the learning curve could be steeper for certain features.
- G2 reviewers highlight FreeConference.com's versatility, allowing participants to join via phone or computer. This flexibility is particularly appreciated by users who need to accommodate different preferences, as one user stated, "It allows people to join in through a telephone call as well as log on to a computer."
- Users report that 3CX provides excellent call quality and reliability, which is crucial for businesses that rely heavily on communication. One reviewer emphasized the quality of calls and SMS, making it a dependable choice for teams needing consistent connectivity.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Free for up to 10 users.
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
FreeConference.com
FREE
$0
- Unlimited conference calls & online meetings
- 400 audio participants
- 10 video conferencing & screen sharing participants
Free Trial
3CX
Free Trial is available
FreeConference.com
No trial information availableRatings
Meets Requirements
8.9
359
9.1
216
Ease of Use
9.0
366
9.3
218
Ease of Setup
8.8
246
9.3
106
Ease of Admin
9.0
229
9.1
85
Quality of Support
7.9
327
9.0
177
Has the product been a good partner in doing business?
8.6
218
9.2
81
Product Direction (% positive)
8.4
361
8.8
199
Features by Category
Channels
9.4
135
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
96
|
Verified
Not enough data
7.3
70
Not enough data
Feature Not Available
Not enough data
Generative AI
7.1
25
Not enough data
Functions
8.9
182
|
Verified
Not enough data
8.9
186
|
Verified
Not enough data
8.9
186
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
95
Not enough data
9.1
119
Not enough data
8.8
100
Not enough data
8.5
97
|
Verified
Not enough data
Agentic AI - Contact Center
6.7
15
Not enough data
7.0
18
Not enough data
7.1
14
Not enough data
7.3
14
Not enough data
Administrative
8.3
151
|
Verified
Not enough data
9.0
181
|
Verified
Not enough data
8.4
187
|
Verified
Not enough data
9.0
116
Not enough data
8.3
105
|
Verified
Not enough data
Collaboration Tools
8.8
69
|
Verified
8.8
117
|
Verified
9.1
38
|
Verified
Feature Not Available
9.0
34
8.4
90
|
Verified
9.2
39
|
Verified
8.7
103
|
Verified
8.6
35
|
Verified
8.6
96
|
Verified
Meeting Coordination
8.4
72
|
Verified
8.7
123
|
Verified
9.1
68
|
Verified
8.7
119
|
Verified
9.2
70
|
Verified
8.9
120
|
Verified
8.9
42
|
Verified
8.7
107
|
Verified
Software Type
9.0
83
|
Verified
8.6
111
|
Verified
9.3
46
|
Verified
8.8
107
|
Verified
9.2
43
|
Verified
8.6
104
|
Verified
Agentic AI - Video Conferencing
Not enough data
8.1
9
Not enough data
7.3
8
Not enough data
7.5
8
Platform
7.7
41
Not enough data
8.9
49
Not enough data
9.1
47
Not enough data
8.9
50
Not enough data
9.0
48
Not enough data
9.2
43
Not enough data
9.1
47
Not enough data
Generative AI
7.0
15
Not enough data
Workforce Management
9.2
49
Not enough data
8.7
48
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
50
Not enough data
8.6
49
Not enough data
Generative AI
6.7
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
Communication
9.3
38
Not enough data
9.3
39
Not enough data
Feature Not Available
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
44
Not enough data
8.9
38
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
37
Not enough data
9.0
35
Not enough data
Basic Communication - Cloud PBX
9.7
25
Not enough data
8.9
22
Not enough data
9.7
22
Not enough data
8.4
23
Not enough data
9.7
24
Not enough data
9.8
24
Not enough data
Advanced Features - Cloud PBX
8.6
21
Not enough data
7.7
22
Not enough data
8.0
23
Not enough data
7.1
22
Not enough data
Platform Basics - VoIP Providers
9.4
20
Not enough data
9.6
20
Not enough data
8.5
20
Not enough data
9.1
20
Not enough data
9.2
20
Not enough data
9.3
20
Not enough data
Basic Communication
9.5
192
|
Verified
Not enough data
8.4
133
|
Verified
Not enough data
8.3
133
|
Verified
Not enough data
8.2
118
|
Verified
Not enough data
8.8
173
|
Verified
Not enough data
9.5
185
|
Verified
Not enough data
Agentic AI - VoIP Providers
6.5
10
Not enough data
8.0
9
Not enough data
7.2
9
Not enough data
7.2
9
Not enough data
Access
8.5
118
|
Verified
Not enough data
8.5
155
|
Verified
Not enough data
8.4
165
|
Verified
Not enough data
Advanced Features
8.5
172
|
Verified
Not enough data
9.0
162
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.7
24
|
Verified
Not enough data
9.1
23
|
Verified
Not enough data
Features
9.5
24
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
19
|
Verified
Not enough data
9.4
28
|
Verified
Not enough data
8.6
27
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
3CX and FreeConference.com are categorized as Video Conferencing
Unique Categories
3CX is categorized as UCaaS Platforms, Live Chat, VoIP Providers, Contact Center, Call Center Infrastructure (CCI), and Cloud PBX Platforms
FreeConference.com has no unique categories
Reviews
Reviewers' Company Size
3CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
FreeConference.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.0%
Hospital & Health Care
5.5%
Education Management
5.3%
Telecommunications
5.0%
Construction
4.3%
Other
69.9%
Information Technology and Services
11.0%
Computer Software
6.8%
Non-Profit Organization Management
4.6%
Marketing and Advertising
4.3%
Higher Education
3.9%
Other
69.4%
Alternatives
Discussions
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 Comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
Is it possible to integrate more software with this (API)?
1 Comment
NA
Thank you for your comment regarding the integration capabilities of 3CX. We are continuously adding more features & functionality to enhance our product and...Read more
Is FreeConferenceCall com actually free?
3 Comments
GB
Yes, FreeConferenceCall.com offers free conferencing services. Users can make conference calls, host online meetings, and conduct video conferences without...Read more
What are the best free video conferencing options?
2 Comments
ZA
The 11 Best Free Video Conferencing Software Platforms:
1) Zoom
2) Meetings
3)Google Meet
4) Cisco Webex Meetings
5) Google...Read more
Does Free Connference work between USA and Canada?
1 Comment
CS
I have used it to speak with carriers in Canada, as I am in the USARead more
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