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Compare 3CX and Crexendo 
Featured Products
At a Glance
Market Segments
Mid-Market (55.5% of reviews)
Small-Business (78.3% of reviews)
Entry-Level Pricing
Free 10 Users
No pricing available
3CX
Star Rating
(522)4.4 out of 5
Market Segments
Mid-Market (55.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plansCrexendo
Star Rating
(327)4.9 out of 5
Market Segments
Small-Business (78.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CrexendoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that 3CX excels in ease of management and configuration, with users appreciating its intuitive interface that centralizes features, making communication streamlined for teams. One user noted, "the platform is user-friendly, offering distinct versions of its website and app for both computers and mobile phones."
- Users say that Crexendo stands out for its exceptional customer support, with many praising the helpfulness of the support staff. One reviewer highlighted, "there customer service was really amazing," indicating a strong commitment to user satisfaction.
- Reviewers mention that while 3CX offers a robust set of features, it sometimes faces challenges in meeting specific workflow needs, with some users reporting configuration difficulties. However, they also appreciate that it "works very smoothly compared to other tools."
- According to verified reviews, Crexendo is favored by small businesses, with a significant portion of its user base coming from this segment. This focus allows it to tailor its offerings effectively, as one user stated, "It is far superior than other phone services our organization has used."
- G2 reviewers highlight that 3CX has a competitive edge in call management features, with users noting its effectiveness in handling calls seamlessly. One user remarked on its ability to "open up automatically," ensuring that no calls are missed.
- Users report that while both platforms have strong features, Crexendo generally receives higher ratings for overall user satisfaction, reflected in its higher star rating. This suggests that users feel more positively about their experience with Crexendo compared to 3CX.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Free for up to 10 users.
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
Crexendo
No pricing availableFree Trial
3CX
Free Trial is available
Crexendo
No trial information availableRatings
Meets Requirements
8.9
349
9.8
266
Ease of Use
9.0
356
9.6
271
Ease of Setup
8.8
237
9.5
229
Ease of Admin
9.0
222
9.5
190
Quality of Support
7.9
317
9.8
270
Has the product been a good partner in doing business?
8.6
211
9.8
194
Product Direction (% positive)
8.5
351
9.7
263
Features by Category
Channels
Not enough data
9.2
69
Not enough data
9.3
69
Not enough data
Feature Not Available
Design
Not enough data
9.5
70
Not enough data
8.8
65
Not enough data
9.4
77
Not enough data
9.6
79
Not enough data
9.7
74
Generative AI
Not enough data
8.8
30
Not enough data
8.8
30
Channels
9.3
127
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
94
|
Verified
Not enough data
7.3
68
Not enough data
Feature Not Available
Not enough data
Generative AI
6.9
24
Not enough data
Functions
8.9
180
|
Verified
Not enough data
8.9
185
|
Verified
Not enough data
8.9
182
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
94
Not enough data
9.1
118
Not enough data
8.8
99
Not enough data
8.4
96
|
Verified
Not enough data
Agentic AI - Contact Center
6.4
14
Not enough data
6.8
14
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
Administrative
8.2
150
|
Verified
Not enough data
9.0
179
|
Verified
Not enough data
8.5
184
|
Verified
Not enough data
9.0
115
Not enough data
8.3
104
|
Verified
Not enough data
Collaboration Tools
8.8
69
|
Verified
Not enough data
9.1
38
|
Verified
Not enough data
9.0
34
Not enough data
9.2
39
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
Meeting Coordination
8.4
72
|
Verified
Not enough data
9.1
68
|
Verified
Not enough data
9.2
70
|
Verified
Not enough data
8.9
42
|
Verified
Not enough data
Software Type
9.0
83
|
Verified
Not enough data
9.3
46
|
Verified
Not enough data
9.2
43
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
41
Not enough data
8.9
49
Not enough data
9.1
47
Not enough data
8.9
50
Not enough data
9.0
48
Not enough data
9.2
43
Not enough data
9.1
47
Not enough data
Generative AI
7.0
15
Not enough data
Workforce Management
9.2
49
Not enough data
8.7
48
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
50
Not enough data
8.6
49
Not enough data
Generative AI
6.7
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
Communication
9.3
38
Not enough data
9.3
39
Not enough data
Feature Not Available
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
44
Not enough data
8.9
38
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
37
Not enough data
9.0
35
Not enough data
Basic Communication - Cloud PBX
9.7
24
Not enough data
8.9
22
Not enough data
9.7
22
Not enough data
8.4
23
Not enough data
9.6
23
Not enough data
9.8
23
Not enough data
Advanced Features - Cloud PBX
8.6
21
Not enough data
7.7
22
Not enough data
8.0
22
Not enough data
7.1
22
Not enough data
Platform Basics - VoIP Providers
9.4
20
8.7
36
9.6
20
9.7
44
8.5
20
8.9
41
9.1
20
8.5
39
9.2
20
9.2
34
9.3
20
8.9
35
Basic Communication
9.5
191
|
Verified
9.8
211
8.4
133
|
Verified
8.5
147
8.3
133
|
Verified
8.7
152
8.2
118
|
Verified
8.3
137
8.8
173
|
Verified
9.3
162
9.5
185
|
Verified
9.7
191
Agentic AI - VoIP Providers
6.5
10
7.6
22
8.0
9
7.9
22
7.2
9
7.9
22
7.2
9
7.6
22
Access
8.5
118
|
Verified
8.6
132
8.5
155
|
Verified
8.8
135
8.4
165
|
Verified
Feature Not Available
Advanced Features
8.5
172
|
Verified
9.1
174
9.0
162
|
Verified
9.4
188
Feature Not Available
9.6
191
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
10.0
17
9.7
24
|
Verified
10.0
19
9.1
23
|
Verified
9.9
17
Features
9.5
24
|
Verified
10.0
21
Feature Not Available
10.0
18
8.8
19
|
Verified
9.1
15
9.4
28
|
Verified
9.5
16
8.6
27
|
Verified
9.4
14
Feature Not Available
9.0
13
Categories
Categories
Shared Categories
3CX and Crexendo are categorized as UCaaS Platforms, VoIP Providers, and Contact Center
Unique Categories
3CX is categorized as Live Chat, Video Conferencing, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Crexendo is categorized as Customer Communications Management
Reviews
Reviewers' Company Size
3CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Crexendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.0%
Hospital & Health Care
5.6%
Telecommunications
5.1%
Education Management
4.9%
Construction
4.6%
Other
69.7%
Non-Profit Organization Management
8.8%
Construction
7.2%
Hospital & Health Care
5.7%
Automotive
4.4%
Accounting
3.8%
Other
70.1%
Discussions
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 Comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
Is it possible to integrate more software with this (API)?
1 Comment
NA
Thank you for your comment regarding the integration capabilities of 3CX. We are continuously adding more features & functionality to enhance our product and...Read more
What is Crexendo used for?
2 Comments
MP
They are a Business Telephone Provider, that offer Business Desk phones, mobile apps and facetime meeting services.Read more
Crexendo has no more discussions with answers
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