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Compare 3CX and Comcast Business VoiceEdge 
Featured Products
At a Glance
Market Segments
Mid-Market (55.5% of reviews)
Small-Business (60.6% of reviews)
Entry-Level Pricing
Free 10 Users
No pricing available
3CX
Star Rating
(522)4.4 out of 5
Market Segments
Mid-Market (55.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plansComcast Business VoiceEdge
Star Rating
(34)3.6 out of 5
Market Segments
Small-Business (60.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Comcast Business VoiceEdgeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that 3CX excels in user experience, with many praising its intuitive management and configuration. Users appreciate having all features centralized, which significantly streamlines communication for teams.
- Users say that 3CX's ease of setup is a standout feature, with one reviewer highlighting how the platform is user-friendly and offers distinct versions for both computers and mobile devices, making it accessible for all users.
- According to verified reviews, Comcast Business VoiceEdge provides a solid implementation experience, with users noting that the sales and installation team offered a detailed implementation plan. This proactive approach helped users prepare for any potential disruptions during setup.
- Reviewers mention that while Comcast Business VoiceEdge has useful features like call forwarding to multiple devices, it generally falls short in overall satisfaction compared to 3CX, as reflected in its lower G2 Score and star ratings.
- Users highlight that 3CX offers superior support quality, with a score that indicates users feel well-supported. One user noted that the platform opens automatically, ensuring they never miss a call, which enhances reliability in daily operations.
- G2 reviewers indicate that while Comcast Business VoiceEdge is easy to use, it lacks the advanced features and flexibility that 3CX provides, such as high-quality video calls and instant messaging, which are essential for modern business communication.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Free for up to 10 users.
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
Comcast Business VoiceEdge
No pricing availableFree Trial
3CX
Free Trial is available
Comcast Business VoiceEdge
No trial information availableRatings
Meets Requirements
8.9
349
8.0
27
Ease of Use
9.0
356
7.8
27
Ease of Setup
8.8
237
6.9
14
Ease of Admin
9.0
222
7.0
11
Quality of Support
7.9
317
7.5
25
Has the product been a good partner in doing business?
8.6
211
7.2
10
Product Direction (% positive)
8.5
351
6.1
27
Features by Category
Channels
9.3
127
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
94
|
Verified
Not enough data
7.3
68
Not enough data
Feature Not Available
Not enough data
Generative AI
6.9
24
Not enough data
Functions
8.9
180
|
Verified
Not enough data
8.9
185
|
Verified
Not enough data
8.9
182
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
94
Not enough data
9.1
118
Not enough data
8.8
99
Not enough data
8.4
96
|
Verified
Not enough data
Agentic AI - Contact Center
6.4
14
Not enough data
6.8
14
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
Administrative
8.2
150
|
Verified
Not enough data
9.0
179
|
Verified
Not enough data
8.5
184
|
Verified
Not enough data
9.0
115
Not enough data
8.3
104
|
Verified
Not enough data
Collaboration Tools
8.8
69
|
Verified
Not enough data
9.1
38
|
Verified
Not enough data
9.0
34
Not enough data
9.2
39
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
Meeting Coordination
8.4
72
|
Verified
Not enough data
9.1
68
|
Verified
Not enough data
9.2
70
|
Verified
Not enough data
8.9
42
|
Verified
Not enough data
Software Type
9.0
83
|
Verified
Not enough data
9.3
46
|
Verified
Not enough data
9.2
43
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
41
Not enough data
8.9
49
Not enough data
9.1
47
Not enough data
8.9
50
Not enough data
9.0
48
Not enough data
9.2
43
Not enough data
9.1
47
Not enough data
Generative AI
7.0
15
Not enough data
Workforce Management
9.2
49
Not enough data
8.7
48
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
50
Not enough data
8.6
49
Not enough data
Generative AI
6.7
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
Communication
9.3
38
Not enough data
9.3
39
Not enough data
Feature Not Available
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
44
Not enough data
8.9
38
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
37
Not enough data
9.0
35
Not enough data
Basic Communication - Cloud PBX
9.7
24
Not enough data
8.9
22
Not enough data
9.7
22
Not enough data
8.4
23
Not enough data
9.6
23
Not enough data
9.8
23
Not enough data
Advanced Features - Cloud PBX
8.6
21
Not enough data
7.7
22
Not enough data
8.0
22
Not enough data
7.1
22
Not enough data
Platform Basics - VoIP Providers
9.4
20
Not enough data
9.6
20
Not enough data
8.5
20
Not enough data
9.1
20
Not enough data
9.2
20
Not enough data
9.3
20
Not enough data
Basic Communication
9.5
191
|
Verified
8.0
20
|
Verified
8.4
133
|
Verified
7.2
10
8.3
133
|
Verified
6.4
11
|
Verified
8.2
118
|
Verified
7.3
11
8.8
173
|
Verified
6.7
18
|
Verified
9.5
185
|
Verified
8.0
19
|
Verified
Agentic AI - VoIP Providers
6.5
10
Not enough data
8.0
9
Not enough data
7.2
9
Not enough data
7.2
9
Not enough data
Access
8.5
118
|
Verified
6.3
15
|
Verified
8.5
155
|
Verified
6.0
13
|
Verified
8.4
165
|
Verified
6.6
17
Advanced Features
8.5
172
|
Verified
6.8
16
|
Verified
9.0
162
|
Verified
5.9
16
|
Verified
Feature Not Available
7.6
17
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.7
24
|
Verified
Not enough data
9.1
23
|
Verified
Not enough data
Features
9.5
24
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
19
|
Verified
Not enough data
9.4
28
|
Verified
Not enough data
8.6
27
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
3CX and Comcast Business VoiceEdge are categorized as VoIP Providers
Unique Categories
3CX is categorized as UCaaS Platforms, Live Chat, Contact Center, Video Conferencing, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Comcast Business VoiceEdge has no unique categories
Reviews
Reviewers' Company Size
3CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Comcast Business VoiceEdge
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.0%
Hospital & Health Care
5.6%
Telecommunications
5.1%
Education Management
4.9%
Construction
4.6%
Other
69.7%
Information Technology and Services
18.2%
Real Estate
9.1%
Non-Profit Organization Management
9.1%
Insurance
6.1%
Financial Services
6.1%
Other
51.5%
Discussions
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 Comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
Is it possible to integrate more software with this (API)?
1 Comment
NA
Thank you for your comment regarding the integration capabilities of 3CX. We are continuously adding more features & functionality to enhance our product and...Read more
Comcast Business VoiceEdge has no discussions with answers
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