# 3CX, Claris FileMaker vs Nextiva Comparison

| | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 546 | 578 | 3,552 | 
| **Largest Market Segment** | Mid-Market (54.9% of reviews) | Small-Business (63.7% of reviews) | Small-Business (77.3% of reviews) | 
| **Entry Level Price** | Free 10 Users | Free Trial | Starting at $15.00 1 User Per Month | 

---
## Top Pros & Cons

### 3CX

Pros:
- Ease of Use (44 reviews)
- Reliability (32 reviews)

Cons:
- Complex Processes (11 reviews)
- Difficult Configuration (10 reviews)

### Claris FileMaker

Pros:
- Ease of Use (9 reviews)
- Flexibility (8 reviews)

Cons:
- Learning Curve (4 reviews)
- Navigation Difficulties (3 reviews)

### Nextiva

Pros:
- Customer Support (135 reviews)
- Ease of Use (128 reviews)

Cons:
- Difficult Configuration (27 reviews)
- Complexity (25 reviews)

---
## Ratings Comparison
| Rating | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
  | **Meets Requirements** | 8.9 (365 reviews) | 8.9 (470 reviews) | 9.0 (2828 reviews) | 
  | **Ease of Use** | 9.0 (373 reviews) | 8.6 (470 reviews) | 8.7 (2875 reviews) | 
  | **Ease of Setup** | 8.8 (253 reviews) | 8.7 (294 reviews) | 8.4 (2160 reviews) | 
  | **Ease of Admin** | 9.0 (236 reviews) | 8.7 (287 reviews) | 8.6 (1986 reviews) | 
  | **Quality of Support** | 7.9 (332 reviews) | 8.2 (407 reviews) | 9.0 (2812 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (226 reviews) | 9.0 (273 reviews) | 8.8 (1967 reviews) | 
  | **Product Direction (% positive)** | 8.4 (365 reviews) | 7.7 (463 reviews) | 8.3 (2707 reviews) | 

---
## Pricing

### 3CX

#### Entry-Level Pricing

Plan: 3CX SMB

Price: Free 10 Users

Description: Free for up to 10 users.

Key Features:
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams

[Browse all 3 editions](https://www.g2.com/products/3cx/pricing)

#### Free Trial

Yes

### Claris FileMaker

#### Entry-Level Pricing

Plan: Claris FileMaker

Price: Free Trial

Description: Claris offers a variety of license options to meet every businessess needs. 

Key Features:
- Claris FileMaker 2023 allows you to deliver the highest-performing, reliable, and scalable custom applications ever.

[Browse all 4 editions](https://www.g2.com/products/claris-filemaker/pricing)

#### Free Trial

Yes

### Nextiva

#### Entry-Level Pricing

Plan: Core

Price: Starting at $15.00 1 User Per Month

Description: For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.

Key Features:
- Inbound & Outbound Voice
- Business SMS
- Video Meetings

[Browse all 6 editions](https://www.g2.com/products/nextiva/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Workplace Innovation Platforms

| Product | Score | Reviews |
|---|---|---|
| **3CX** | N/A | N/A |
| **Claris FileMaker** | 8.5/10 | 142 |
| **Nextiva** | N/A | N/A |

#### Administration

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Application Deployment** | Not enough data | 8.9 (111 reviews) ✓ Verified | Not enough data | 
| **Native Deployment** | Not enough data | 8.6 (101 reviews) ✓ Verified | Not enough data | 
| **Data Security** | Not enough data | 8.8 (110 reviews) ✓ Verified | Not enough data | 
| **Access Control** | Not enough data | 8.9 (109 reviews) ✓ Verified | Not enough data | 
| **Scalability** | Not enough data | 8.2 (104 reviews) ✓ Verified | Not enough data | 
| **Lifecycle Management** | Not enough data | 8.6 (102 reviews) ✓ Verified | Not enough data | 

#### Automation

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Workflow Automation** | Not enough data | 9.0 (108 reviews) ✓ Verified | Not enough data | 
| **Workflow Mapping** | Not enough data | 8.4 (98 reviews) ✓ Verified | Not enough data | 
| **Real-Time Updates** | Not enough data | 8.9 (103 reviews) ✓ Verified | Not enough data | 

#### Development

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Application Templates** | Not enough data | 7.9 (101 reviews) ✓ Verified | Not enough data | 
| **UI Code Extending** | Not enough data | 7.9 (85 reviews) ✓ Verified | Not enough data | 
| **WYSIWYG Editor** | Not enough data | 8.3 (102 reviews) ✓ Verified | Not enough data | 
| **Collaborative Development** | Not enough data | 8.2 (79 reviews) ✓ Verified | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.2/10 | 303 |
| **Claris FileMaker** | N/A | N/A |
| **Nextiva** | 8.5/10 | 207 |

#### Channels

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Voice** | 9.4 (142 reviews) ✓ Verified | Not enough data | 9.4 (194 reviews) | 
| **Social** | Feature Not Available | Not enough data | 7.9 (176 reviews) | 
| **Web Chat** | 8.6 (94 reviews) ✓ Verified | Not enough data | 7.7 (174 reviews) | 
| **Mobile SMS** | 7.3 (71 reviews) | Not enough data | 8.2 (178 reviews) | 
| **Email** | Feature Not Available | Not enough data | 8.2 (168 reviews) | 

#### Generative AI

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **AI Text-to-Speech** | 6.9 (23 reviews) | Not enough data | 7.6 (84 reviews) | 

#### Functions

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Session Routing** | 8.9 (181 reviews) ✓ Verified | Not enough data | 8.7 (173 reviews) | 
| **Session Queuing** | 8.9 (185 reviews) ✓ Verified | Not enough data | 8.6 (173 reviews) | 
| **Concurrent Calling** | 8.9 (184 reviews) ✓ Verified | Not enough data | 8.8 (174 reviews) | 
| **Speech Analytics** | Feature Not Available | Not enough data | 8.1 (171 reviews) | 
| **Auto Dialer** | 8.2 (93 reviews) | Not enough data | 8.2 (169 reviews) | 
| **IVR** | 9.1 (117 reviews) | Not enough data | 8.5 (176 reviews) | 
| **Inbound Screen Pop** | 8.8 (98 reviews) | Not enough data | 8.5 (169 reviews) | 
| **Persistent Data** | 8.4 (95 reviews) ✓ Verified | Not enough data | 8.4 (165 reviews) | 

#### Agentic AI - Contact Center

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Autonomous Task Execution** | 6.3 (13 reviews) | Not enough data | 8.8 (11 reviews) | 
| **Cross-system Integration** | 7.0 (18 reviews) | Not enough data | 9.2 (11 reviews) | 
| **Natural Language Interaction** | 6.9 (12 reviews) | Not enough data | 9.2 (11 reviews) | 
| **Proactive Assistance** | 6.9 (12 reviews) | Not enough data | 9.2 (11 reviews) | 

#### Administrative

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Session Summary Notes** | 8.3 (149 reviews) ✓ Verified | Not enough data | 8.3 (167 reviews) | 
| **Administrator Access** | 9.0 (179 reviews) ✓ Verified | Not enough data | 9.1 (176 reviews) | 
| **Reporting & Dashboards** | 8.4 (185 reviews) ✓ Verified | Not enough data | 8.9 (176 reviews) | 
| **Session Recording** | 9.0 (114 reviews) | Not enough data | 8.4 (166 reviews) | 
| **Agent Scheduling and Assignment** | 8.3 (103 reviews) ✓ Verified | Not enough data | 8.3 (160 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 9.0/10 | 144 |
| **Claris FileMaker** | N/A | N/A |
| **Nextiva** | N/A | N/A |

#### Collaboration Tools

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Screen Sharing** | 8.8 (68 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Presentations** | 9.1 (37 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Whiteboarding** | 9.0 (33 reviews) | Not enough data | Not enough data | 
| **Live Chat** | 9.2 (38 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Hand Raising** | 8.5 (34 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Meeting Coordination

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Scheduling** | 8.4 (71 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Recording** | 9.1 (67 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Participant Permissions** | 9.2 (69 reviews) ✓ Verified | Not enough data | Not enough data | 
| **One-Click Join** | 8.9 (41 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Software Type

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Mobile** | 9.0 (82 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Browser Application** | 9.3 (45 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Desktop Application** | 9.2 (43 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Application Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **3CX** | N/A | N/A |
| **Claris FileMaker** | 8.4/10 | 56 |
| **Nextiva** | N/A | N/A |

#### Functionality

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Ease of Use** | Not enough data | 9.0 (52 reviews) | Not enough data | 
| **File Management** | Not enough data | 8.6 (51 reviews) | Not enough data | 
| **Multi-Language Support** | Not enough data | 7.4 (47 reviews) | Not enough data | 
| **Customization** | Not enough data | 9.4 (51 reviews) | Not enough data | 
| **Straight-Out-the-Box Functionality** | Not enough data | 8.0 (49 reviews) | Not enough data | 
| **Help Guides** | Not enough data | 7.9 (50 reviews) | Not enough data | 
| **Patching & Updates** | Not enough data | 8.3 (50 reviews) | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.7/10 | 54 |
| **Claris FileMaker** | N/A | N/A |
| **Nextiva** | 8.6/10 | 772 |

#### Platform

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Omnichannel** | 7.7 (40 reviews) | Not enough data | 8.1 (466 reviews) | 
| **Mobile Access** | 8.9 (48 reviews) | Not enough data | 8.6 (667 reviews) | 
| **Queue Management** | 9.1 (46 reviews) | Not enough data | 8.6 (585 reviews) | 
| **Call Routing** | 8.8 (49 reviews) | Not enough data | 8.9 (693 reviews) | 
| **Call Back** | 8.9 (47 reviews) | Not enough data | 8.8 (606 reviews) | 
| **IVR** | 9.2 (42 reviews) | Not enough data | 8.3 (502 reviews) | 
| **Automatic Call Distribution** | 9.1 (46 reviews) | Not enough data | 8.6 (604 reviews) | 

#### Generative AI

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **AI Text-to-Speech** | 6.8 (14 reviews) | Not enough data | 7.7 (295 reviews) | 

#### Workforce Management

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Call Monitoring** | 9.2 (48 reviews) | Not enough data | 8.7 (607 reviews) | 
| **Performance Evaluation** | 8.7 (47 reviews) | Not enough data | 8.7 (565 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.8 (8 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.8 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.8 (8 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.8 (8 reviews) | 

#### Administrative

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Call Recording** | 9.1 (49 reviews) | Not enough data | 8.7 (594 reviews) | 
| **Reporting & Dashboards** | 8.5 (48 reviews) | Not enough data | 8.7 (624 reviews) | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.5/10 | 57 |
| **Claris FileMaker** | N/A | N/A |
| **Nextiva** | N/A | N/A |

#### Generative AI

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **AI Text Generation** | 6.3 (10 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 7.2 (9 reviews) | Not enough data | Not enough data | 
| **AI Text-to-Speech** | 7.4 (9 reviews) | Not enough data | Not enough data | 

#### Communication

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Pop-up Chat** | 9.3 (37 reviews) | Not enough data | Not enough data | 
| **Notifications** | 9.3 (38 reviews) | Not enough data | Not enough data | 
| **Targeted Emails** | Feature Not Available | Not enough data | Not enough data | 
| **In-App Messaging** | 9.3 (37 reviews) | Not enough data | Not enough data | 
| **Co-Browsing** | Feature Not Available | Not enough data | Not enough data | 

####  Internal Use

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Customization ** | 8.9 (43 reviews) | Not enough data | Not enough data | 
| **Conversation Archiving** | 8.9 (37 reviews) | Not enough data | Not enough data | 
| **Lead Development** | Feature Not Available | Not enough data | Not enough data | 
| **Knowledge Base** | Feature Not Available | Not enough data | Not enough data | 
| **Team Inbox ** | 8.9 (36 reviews) | Not enough data | Not enough data | 
| **Customer Profiles** | 9.0 (34 reviews) | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.7/10 | 27 |
| **Claris FileMaker** | N/A | N/A |
| **Nextiva** | 9.1/10 | 43 |

#### Basic Communication - Cloud PBX

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Call Management** | 9.7 (24 reviews) | Not enough data | 9.4 (31 reviews) | 
| **Communication Management** | 8.9 (21 reviews) | Not enough data | 9.1 (30 reviews) | 
| **Scalability** | 9.7 (21 reviews) | Not enough data | 9.3 (28 reviews) | 
| **Integrations** | 8.3 (22 reviews) | Not enough data | 8.5 (24 reviews) | 
| **Mobile Accessibility** | 9.6 (23 reviews) | Not enough data | 8.7 (31 reviews) | 
| **Accessibility** | 9.8 (23 reviews) | Not enough data | 9.0 (28 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Security and Compliance** | 8.5 (20 reviews) | Not enough data | 9.1 (26 reviews) | 
| **Analytics and Reporting** | 7.6 (21 reviews) | Not enough data | 9.3 (29 reviews) | 
| **Support and Reliability** | 8.0 (22 reviews) | Not enough data | 9.1 (30 reviews) | 
| **Automated attendant** | 7.0 (21 reviews) | Not enough data | 9.1 (27 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.5/10 | 280 |
| **Claris FileMaker** | N/A | N/A |
| **Nextiva** | 8.2/10 | 1781 |

#### Platform Basics - VoIP Providers

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **PBX systems, VoIP Softphone** | 9.3 (20 reviews) | Not enough data | 8.6 (64 reviews) | 
| **Call Management** | 9.6 (19 reviews) | Not enough data | 8.7 (90 reviews) | 
| **Network monitoring** | 8.4 (19 reviews) | Not enough data | 8.2 (58 reviews) | 
| **Integrations** | 9.0 (19 reviews) | Not enough data | 8.1 (66 reviews) | 
| **Virtual PBX** | 9.1 (19 reviews) | Not enough data | 7.9 (53 reviews) | 
| **SIP trunking services** | 9.3 (19 reviews) | Not enough data | 7.7 (53 reviews) | 

#### Basic Communication

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Phone Calls** | 9.5 (193 reviews) ✓ Verified | Not enough data | 9.2 (1690 reviews) ✓ Verified | 
| **Video Calls** | 8.4 (133 reviews) ✓ Verified | Not enough data | 7.9 (899 reviews) ✓ Verified | 
| **Instant Messaging** | 8.3 (132 reviews) ✓ Verified | Not enough data | 8.3 (1056 reviews) ✓ Verified | 
| **Screen Sharing** | 8.2 (118 reviews) ✓ Verified | Not enough data | 7.7 (830 reviews) | 
| **Conference Calls** | 8.8 (174 reviews) ✓ Verified | Not enough data | 8.6 (1161 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 9.4 (186 reviews) ✓ Verified | Not enough data | 9.1 (1339 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Autonomous Task Execution** | 6.1 (9 reviews) | Not enough data | 7.7 (40 reviews) | 
| **Cross-system Integration** | 7.7 (8 reviews) | Not enough data | 7.8 (40 reviews) | 
| **Adaptive Learning** | 6.9 (8 reviews) | Not enough data | 7.6 (39 reviews) | 
| **Proactive Assistance** | 6.9 (8 reviews) | Not enough data | 7.6 (40 reviews) | 

#### Access

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Software Pairing** | 8.4 (117 reviews) ✓ Verified | Not enough data | 8.0 (903 reviews) | 
| **Browser Extension** | 8.5 (154 reviews) ✓ Verified | Not enough data | 8.1 (898 reviews) | 
| **Individual Download** | 8.4 (164 reviews) ✓ Verified | Not enough data | 8.5 (1039 reviews) ✓ Verified | 

#### Advanced Features

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Hold Music** | 8.5 (173 reviews) ✓ Verified | Not enough data | 8.3 (1173 reviews) ✓ Verified | 
| **Automated Attendants** | 9.0 (161 reviews) ✓ Verified | Not enough data | 8.6 (1244 reviews) ✓ Verified | 
| **VOiP Number** | Feature Not Available | Not enough data | 9.1 (1488 reviews) | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **3CX** | N/A | N/A |
| **Claris FileMaker** | N/A | N/A |
| **Nextiva** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 9.2/10 | 74 |
| **Claris FileMaker** | N/A | N/A |
| **Nextiva** | 8.6/10 | 203 |

#### Agentic AI - UCaaS Platforms

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.1 (7 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.1 (7 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.3 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.6 (7 reviews) | 

#### Extensions

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Tenancy Flexibility** | Feature Not Available | Not enough data | 8.5 (149 reviews) ✓ Verified | 
| **Native VoIP** | 9.7 (24 reviews) ✓ Verified | Not enough data | 9.1 (159 reviews) ✓ Verified | 
| **CCaaS Option** | 9.0 (22 reviews) ✓ Verified | Not enough data | 8.8 (147 reviews) ✓ Verified | 

#### Features

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Voicemail to Email** | 9.4 (24 reviews) ✓ Verified | Not enough data | 9.2 (185 reviews) ✓ Verified | 
| **Voicemail to SMS** | Feature Not Available | Not enough data | 8.5 (154 reviews) | 
| **File Sharing** | 8.7 (18 reviews) ✓ Verified | Not enough data | 8.3 (142 reviews) ✓ Verified | 
| **Voice Conferencing** | 9.4 (28 reviews) ✓ Verified | Not enough data | 9.0 (156 reviews) ✓ Verified | 
| **Video Conferencing** | 8.6 (27 reviews) ✓ Verified | Not enough data | 8.4 (146 reviews) ✓ Verified | 
| **Conference Transcripts** | Feature Not Available | Not enough data | Feature Not Available | 

### Low-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **3CX** | N/A | N/A |
| **Claris FileMaker** | 8.5/10 | 138 |
| **Nextiva** | N/A | N/A |

#### Application Design

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **UI Code Extending** | Not enough data | 7.9 (89 reviews) ✓ Verified | Not enough data | 
| **Programming Code Extending** | Not enough data | 8.1 (84 reviews) ✓ Verified | Not enough data | 
| **Customized Branding** | Not enough data | 8.8 (99 reviews) ✓ Verified | Not enough data | 
| **Application Templates** | Not enough data | 7.9 (94 reviews) ✓ Verified | Not enough data | 
| **Workflows** | Not enough data | 8.6 (98 reviews) ✓ Verified | Not enough data | 

#### Data Control

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Data Migration** | Not enough data | 8.7 (100 reviews) ✓ Verified | Not enough data | 
| **Data Synchronization** | Not enough data | 8.2 (101 reviews) ✓ Verified | Not enough data | 
| **Data Security** | Not enough data | 9.0 (104 reviews) ✓ Verified | Not enough data | 

#### Publishing

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Application Deployment** | Not enough data | 9.1 (102 reviews) ✓ Verified | Not enough data | 
| **Platform Compatability** | Not enough data | 8.8 (98 reviews) ✓ Verified | Not enough data | 
| **Lifecycle Management** | Not enough data | 8.6 (99 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Low-Code Development Platforms

| Feature | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to 3CX (7):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Live Chat Software](https://www.g2.com/categories/live-chat), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Contact Center Software](https://www.g2.com/categories/contact-center), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)

**Unique to Claris FileMaker (3):** [Workplace Innovation Platforms](https://www.g2.com/categories/workplace-innovation-platforms), [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms), [Application Development Platforms ](https://www.g2.com/categories/application-development-platforms)

**Unique to Nextiva (6):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Contact Center Software](https://www.g2.com/categories/contact-center), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | 3CX | Claris FileMaker | Nextiva | 
|---|---|---|---|
| **Small-Business** | 36.2% | 63.7% | 77.3% | 
| **Mid-Market** | 54.9% | 25.1% | 21.5% | 
| **Enterprise** | 8.9% | 11.2% | 1.2% | 

### By Industry

#### 3CX

- **Information Technology and Services:** 10.4%
- **Hospital & Health Care:** 5.4%
- **Education Management:** 5.2%
- **Telecommunications:** 4.9%
- **Construction:** 4.2%
- **Computer Software:** 4.0%
- **Financial Services:** 4.0%
- **Computer & Network Security:** 3.8%
- **E-Learning:** 3.5%
- **Insurance:** 3.1%
- **Other:** 51.5%

#### Claris FileMaker

- **Computer Software:** 11.2%
- **Information Technology and Services:** 10.4%
- **Higher Education:** 6.1%
- **Education Management:** 5.3%
- **Marketing and Advertising:** 4.1%
- **Non-Profit Organization Management:** 3.3%
- **Hospital & Health Care:** 2.9%
- **Entertainment:** 2.4%
- **Printing:** 2.2%
- **Construction:** 2.2%
- **Other:** 49.9%

#### Nextiva

- **Hospital & Health Care:** 6.0%
- **Insurance:** 5.7%
- **Construction:** 5.3%
- **Financial Services:** 4.6%
- **Real Estate:** 3.9%
- **Information Technology and Services:** 3.9%
- **Health, Wellness and Fitness:** 3.8%
- **Medical Practice:** 3.6%
- **Law Practice:** 3.5%
- **Legal Services:** 3.2%
- **Other:** 56.6%

---
## Alternatives

### Alternatives to 3CX

- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1546 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1355 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (634 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4163 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1583 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (500 reviews)
- [Yeastar P-Series PBX System](https://www.g2.com/products/yeastar-p-series-pbx-system/reviews) — 4.8/5 stars (81 reviews)
- [Mitel](https://www.g2.com/products/mitel/reviews) — 3.8/5 stars (235 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)

### Alternatives to Claris FileMaker

- [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) — 4.5/5 stars (4001 reviews)
- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1540 reviews)
- [Zoho Creator](https://www.g2.com/products/zoho-creator/reviews) — 4.3/5 stars (164 reviews)
- [OutSystems](https://www.g2.com/products/outsystems/reviews) — 4.6/5 stars (1423 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [Ninox](https://www.g2.com/products/ninox/reviews) — 4.7/5 stars (362 reviews)
- [Mendix](https://www.g2.com/products/mendix/reviews) — 4.4/5 stars (281 reviews)
- [Kissflow](https://www.g2.com/products/kissflow/reviews) — 4.3/5 stars (591 reviews)
- [Retool](https://www.g2.com/products/retool/reviews) — 4.6/5 stars (357 reviews)
- [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews) — 4.3/5 stars (533 reviews)

### Alternatives to Nextiva

- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1583 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1355 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (919 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (500 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1546 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4163 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2383 reviews)

---
## Top Discussions

### 3CX

- Title: [How do I integrate 3CX to my CRM](https://www.g2.com/discussions/how-do-i-integrate-3cx-to-my-crm) — 2 comments, 1 upvote
  > **Top comment:** "In order to do this there are 2 things you need to do:
1) Make sure you are using either the 3CX WebClient or 3CX Desktop App to make calls
2) Use either..."
- Title: [Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.](https://www.g2.com/discussions/25993-getting-stun-setup-for-remote-employees-has-been-a-challenge-during-this-covid-19-pandemic) — 2 comments, 1 upvote
  > **Top comment:** "Hello Tim,

Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for..."
- Title: [What is 3CX used for?](https://www.g2.com/discussions/what-is-3cx-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Business communication system primarily used for VoIP Phone System"
- Title: [Arabic Support !?](https://www.g2.com/discussions/arabic-support) — 1 comment, 1 upvote
  > **Top comment:** "I am not sure if they support in arabic language but the language has issues in 3cx as it is written from right to left."
- Title: [Teams integration](https://www.g2.com/discussions/34346-teams-integration) — 1 comment, 1 upvote
  > **Top comment:** "www.ring2teams.com/3cx

Let me know if you would like a free trial 

luke@exceltelecom.co.uk"

### Claris FileMaker

- Title: [Can I create a correlation between inventory and customer database?](https://www.g2.com/discussions/can-i-create-a-correlation-between-inventory-and-customer-database) — 4 comments, 1 upvote
  > **Top comment:** "Yes, that is relatively easy with Filemaker Pro"
- Title: [Hello how easy is it to apply for help with framework coding in our files?](https://www.g2.com/discussions/12192-hello-how-easy-is-it-to-apply-for-help-with-framework-coding-in-our-files) — 2 comments, 1 upvote
  > **Top comment:** "Adding value lists into your solution would make data entry quicker for your end user and give you control over what data they input into your fields.   When..."
- Title: [Sending the same message to a found group.](https://www.g2.com/discussions/33205-sending-the-same-message-to-a-found-group) — 1 comment
  > **Top comment:** "In the SEND MAIL script step dialog, there is a checkbox to collect email across found set. Set the email field as the TO, set the checkbox and go. 
You..."
- Title: [What is the best way to integrate with Google Calendar?](https://www.g2.com/discussions/13940-what-is-the-best-way-to-integrate-with-google-calendar) — 1 comment, 1 upvote
  > **Top comment:** "I am going to answer by linking you to an excellent article and video by Brendan McBride with DB Services. It shows you how to do this very thing...."
- Title: [What is FileMaker Licensing for Teams?](https://www.g2.com/discussions/licensing-for-teams) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "FileMaker Licensing for Teams is a simple way for teams of 5 or more people to license FileMaker software for their users. Purchase of FileMaker Licensing..."

### Nextiva

- Title: [What is VoIP feature?](https://www.g2.com/discussions/what-is-voip-feature) — 3 comments
  > **Top comment:** "Voip feature just means you can make calls over the internet, rather than a connected phone line or cell network. 
"
- Title: [What does nextiva do?](https://www.g2.com/discussions/what-does-nextiva-do) — 3 comments
  > **Top comment:** "provide phone service"
- Title: [How has Nextiva revolutionized business communication systems with its VoIP solutions?](https://www.g2.com/discussions/how-has-nextiva-revolutionized-business-communication-systems-with-its-voip-solutions) — 2 comments
  > **Top comment:** "From my perspective - Nextiva made everything seamless like it's part of my normal work system/equipment.  I don't feel like I have to do any extra logging..."
- Title: [What is Nextiva used for?](https://www.g2.com/discussions/what-is-nextiva-used-for) — 2 comments
  > **Top comment:** "They are in the business of sneak auto-renewals, being difficult to reach, and deferring everything to their legal department. "
- Title: [For those who switched to Nextiva from another service, whom did you come from, and do you feel there is parity between Nextiva and your previous provider?](https://www.g2.com/discussions/for-those-who-switched-to-nextiva-from-another-service-whom-did-you-come-from-and-do-you-feel-there-is-parity-between-nextiva-and-your-previous-provider) — 2 comments, 1 upvote
  > **Top comment:** "Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/3cx-vs-claris-filemaker-vs-nextiva)