# 3CX vs Bitrix24 Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Bitrix24 excels in providing an all-in-one platform, allowing users to manage contacts, track communication, and assign tasks without switching between different applications. This integration is particularly praised for enhancing productivity, making it a strong choice for small businesses looking for comprehensive solutions.
- **Users say** that 3CX stands out for its seamless transition from traditional phone systems to a modern cloud-based communication platform. Reviewers appreciate the ability to make and receive calls from any location and device, highlighting its unified controls for voice and chat as a significant advantage for businesses with remote teams.
- **According to verified reviews** , Bitrix24 is noted for its user-friendly interface and ease of implementation. Users have mentioned that the platform is straightforward to navigate, which is beneficial for those who may not be tech-savvy, making it a good option for small businesses just starting out.
- **Reviewers mention** that 3CX offers a robust setup process, although it requires some training certifications for optimal use. Users have found it easy to provision on various devices, which is a plus for companies that utilize different phone systems, ensuring flexibility in their communication tools.
- **G2 reviewers highlight** that while Bitrix24 provides a free version, its customization features are particularly valuable for users who want to tailor the platform to their specific needs. This flexibility is often cited as a reason for users to upgrade from the free version to paid plans as their business grows.
- **Users report** that 3CX's accessibility from multiple countries is a significant benefit for international teams. This feature allows for convenient communication while traveling or working abroad, making it a preferred choice for mid-market companies with a global presence.



| | 3CX | Bitrix24 | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 546 | 608 | 
| **Largest Market Segment** | Mid-Market (54.9% of reviews) | Small-Business (54.1% of reviews) | 
| **Entry Level Price** | Free 10 Users | Free | 

---
## Top Pros & Cons

### 3CX

Pros:
- Ease of Use (44 reviews)
- Reliability (31 reviews)

Cons:
- Complex Processes (11 reviews)
- Difficult Configuration (10 reviews)

### Bitrix24

Pros:
- Ease of Use (22 reviews)
- Team Collaboration (21 reviews)

Cons:
- Learning Curve (10 reviews)
- Performance Issues (9 reviews)

---
## Ratings Comparison
| Rating | 3CX | Bitrix24 | 
|---|---|---|
  | **Meets Requirements** | 8.9 (365 reviews) | 8.2 (504 reviews) | 
  | **Ease of Use** | 9.0 (373 reviews) | 7.9 (511 reviews) | 
  | **Ease of Setup** | 8.8 (253 reviews) | 7.7 (221 reviews) | 
  | **Ease of Admin** | 9.0 (236 reviews) | 7.7 (201 reviews) | 
  | **Quality of Support** | 7.9 (332 reviews) | 7.7 (462 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (226 reviews) | 7.9 (191 reviews) | 
  | **Product Direction (% positive)** | 8.4 (365 reviews) | 8.2 (492 reviews) | 

---
## Pricing

### 3CX

#### Entry-Level Pricing

Plan: 3CX SMB

Price: Free 10 Users

Description: Free for up to 10 users.

Key Features:
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams

[Browse all 3 editions](https://www.g2.com/products/3cx/pricing)

#### Free Trial

Yes

### Bitrix24

#### Entry-Level Pricing

Plan: Free Edition

Price: Free

Description: 100% Free for Unlimited Users

Key Features:
- Collaboration
- CRM
- Task Management

[Browse all 5 editions](https://www.g2.com/products/bitrix24/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **3CX** | N/A | N/A |
| **Bitrix24** | 8.1/10 | 118 |

#### Sales Force Automation

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.5 (77 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 8.2 (65 reviews) | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.6 (80 reviews) | 
| **Task / Activity Management** | Not enough data | 8.9 (85 reviews) | 
| **Territory & Quota Management** | Not enough data | 7.8 (67 reviews) | 
| **Desktop Integration** | Not enough data | 8.4 (73 reviews) | 
| **Product & Price List Management** | Not enough data | 8.0 (66 reviews) | 
| **Quote & Order Management** | Not enough data | 7.8 (68 reviews) | 
| **Customer Contract Management** | Not enough data | 8.1 (71 reviews) | 

#### Marketing Automation

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Email Marketing** | Not enough data | 8.0 (74 reviews) | 
| **Campaign Management** | Not enough data | 8.0 (68 reviews) | 
| **Lead Management** | Not enough data | 8.6 (81 reviews) | 
| **Marketing ROI Analytics** | Not enough data | 7.7 (67 reviews) | 

#### Customer Support

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Case Management** | Not enough data | 7.8 (74 reviews) | 
| **Customer Support Portal** | Not enough data | 7.9 (74 reviews) | 
| **Knowledge Base** | Not enough data | 8.2 (75 reviews) | 
| **Call Center Features** | Not enough data | 8.2 (71 reviews) | 
| **Support Analytics** | Not enough data | 7.9 (73 reviews) | 

#### Reporting & Analytics

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Reporting** | Not enough data | 8.2 (73 reviews) | 
| **Dashboards** | Not enough data | 8.1 (73 reviews) | 
| **Forecasting** | Not enough data | 7.6 (66 reviews) | 

#### Mobile & Social

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 8.1 (76 reviews) | 
| **Social Network Integration** | Not enough data | 8.0 (69 reviews) | 
| **Mobile User Support** | Not enough data | 8.2 (70 reviews) | 

#### Platform

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Customization** | Not enough data | 7.9 (65 reviews) | 
| **Workflow Capability** | Not enough data | 7.7 (64 reviews) | 
| **User, Role, and Access Management** | Not enough data | 7.9 (63 reviews) | 
| **Internationalization** | Not enough data | 7.7 (60 reviews) | 
| **Sandbox / Test Environments** | Not enough data | 7.0 (57 reviews) | 
| **Document & Content Mgmt.** | Not enough data | 7.8 (61 reviews) | 
| **Performance and Reliability** | Not enough data | 8.0 (61 reviews) | 
| **Output Document Generation** | Not enough data | 7.7 (56 reviews) | 

#### Integration

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 7.8 (59 reviews) | 
| **Integration APIs** | Not enough data | 7.9 (60 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 7.6 (57 reviews) | 

#### Generative AI

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

#### Agentic AI - CRM

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (10 reviews) | 
| **Multi-step Planning** | Not enough data | 9.2 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (12 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.5 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 8.5 (10 reviews) | 
| **Decision Making** | Not enough data | 8.8 (11 reviews) | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **3CX** | N/A | N/A |
| **Bitrix24** | 7.0/10 | 14 |

#### Ticket and Case Management

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Ticket creation user experience** | Not enough data | Not enough data | 
| **Ticket response user experience** | Not enough data | Not enough data | 
| **Workflow** | Not enough data | 7.0 (5 reviews) | 
| **Response Automation** | Not enough data | Not enough data | 
| **SLA Management** | Not enough data | Not enough data | 
| **Attachments/Screencasts** | Not enough data | Not enough data | 
| **Ticket Collaboration** | Not enough data | Not enough data | 
| **Customer and Contacts Database** | Not enough data | Not enough data | 

#### Generative AI

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Customer Portal** | Not enough data | Not enough data | 
| **Email to Case** | Not enough data | Not enough data | 
| **Chat/Live Support** | Not enough data | Not enough data | 
| **Social Integration** | Not enough data | Not enough data | 
| **Voice** | Not enough data | Not enough data | 

#### Platform

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Mobile User Support** | Not enough data | 7.7 (5 reviews) | 
| **Customization ** | 8.9 (43 reviews) | 6.7 (5 reviews) | 
| **User, Role, and Access Management** | Not enough data | 7.8 (6 reviews) | 
| **Integration** | Not enough data | 8.0 (5 reviews) | 
| **Reporting** | Not enough data | 7.0 (5 reviews) | 
| **Dashboards** | Not enough data | 7.3 (5 reviews) | 

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **3CX** | N/A | N/A |
| **Bitrix24** | 8.5/10 | 180 |

#### File Management

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Device Syncing** | Not enough data | 8.6 (146 reviews) | 
| **Web Interface** | Not enough data | 8.7 (150 reviews) | 
| **File Type Support** | Not enough data | 8.7 (151 reviews) | 
| **Search** | Not enough data | 8.4 (151 reviews) | 
| **Mobile Apps** | Not enough data | 8.0 (141 reviews) | 

#### Agentic AI - Cloud Content Collaboration

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Collaboration

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **File following** | Not enough data | 8.7 (147 reviews) | 
| **File Sharing** | Not enough data | 8.7 (149 reviews) | 
| **Simultaneously Editing** | Not enough data | 8.3 (143 reviews) | 
| **Change Tracking / Audit Logs** | Not enough data | 8.3 (143 reviews) | 

#### Administration

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **User and Role Management** | Not enough data | 8.9 (147 reviews) | 
| **Policies and Controls** | Not enough data | 8.7 (142 reviews) | 
| **Device Management** | Not enough data | 8.5 (141 reviews) | 
| **Storage Limits** | Not enough data | 8.2 (141 reviews) | 
| **Storage Zones** | Not enough data | 8.5 (139 reviews) | 
| **Security** | Not enough data | 8.7 (146 reviews) | 

#### Platform

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Performance and Reliability** | Not enough data | 8.8 (55 reviews) | 
| **Reporting and Auditing** | Not enough data | 8.4 (52 reviews) | 
| **System of Record Integration** | Not enough data | 8.4 (51 reviews) | 
| **APIs** | Not enough data | 8.6 (45 reviews) | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **3CX** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Communication

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **3CX** | N/A | N/A |
| **Bitrix24** | 8.2/10 | 58 |

#### Tasks

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Creation & Assignment** | Not enough data | 8.8 (43 reviews) | 
| **Due Dates** | Not enough data | 8.7 (42 reviews) | 
| **Task Prioritization** | Not enough data | 8.8 (47 reviews) | 
| **To-Do Lists** | Not enough data | 8.9 (47 reviews) | 
| **Dependencies** | Not enough data | 8.5 (42 reviews) | 
| **Mass Updates** | Not enough data | 8.2 (41 reviews) | 
| **Drag & Drop** | Not enough data | 8.3 (44 reviews) | 
| **Recurring Tasks** | Not enough data | 8.4 (44 reviews) | 

#### Projects

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Planning** | Not enough data | 8.1 (44 reviews) | 
| **Project Map** | Not enough data | 8.5 (43 reviews) | 
| **GANTT** | Not enough data | 8.2 (40 reviews) | 
| **Calendar View** | Not enough data | 8.9 (44 reviews) | 
| **Views** | Not enough data | 8.2 (40 reviews) | 
| **Project Budgeting** | Not enough data | 8.2 (39 reviews) | 
| **Issue Tracking** | Not enough data | 7.7 (40 reviews) | 
| **Templates** | Not enough data | 7.9 (42 reviews) | 
| **Critical Path** | Not enough data | 7.7 (39 reviews) | 
| **Time & Expense** | Not enough data | 8.1 (41 reviews) | 
| **Methodologies** | Not enough data | 7.8 (37 reviews) | 

#### Resource Management

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Resource Definiton** | Not enough data | 8.0 (39 reviews) | 
| **Capacity** | Not enough data | 8.4 (39 reviews) | 
| **Scheduling** | Not enough data | 8.7 (39 reviews) | 

#### Project Monitoring

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Baselining / KPIs** | Not enough data | 7.7 (40 reviews) | 
| **Resource Allocation** | Not enough data | 7.8 (39 reviews) | 
| **Dashboards** | Not enough data | 8.2 (41 reviews) | 

#### Generative AI

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.6 (24 reviews) | 
| **AI Text Summarization** | Not enough data | 7.2 (23 reviews) | 

#### Agentic AI - Project Management

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **3CX** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Grammar

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Grammar Check** | Not enough data | Not enough data | 
| **Tone Check** | Not enough data | Not enough data | 
| **Sentence Formatting** | Not enough data | Not enough data | 

#### Formatting

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Plagiarism Check** | Not enough data | Not enough data | 
| **Style Editor** | Not enough data | Not enough data | 
| **Citation Finder** | Not enough data | Not enough data | 

#### Content 

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Idea Recommendation** | Not enough data | Not enough data | 
| **Content Generation** | Not enough data | Not enough data | 
| **Form Generation** | Not enough data | Not enough data | 

#### Product Type

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Standalone Application** | Not enough data | Not enough data | 
| **Plugin** | Not enough data | Not enough data | 

#### Generative AI

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **3CX** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Presenter Tools

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Live Preview** | Not enough data | Not enough data | 
| **Notifications Blocker** | Not enough data | Not enough data | 
| **Remote Control** | Not enough data | Not enough data | 
| **Switch Presenter** | Not enough data | Not enough data | 

#### Conferencing Options

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Group Live Chat** | Not enough data | Not enough data | 
| **Audio Conferencing** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 

#### Application Tools

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Password Protection** | Not enough data | Not enough data | 
| **Recording** | Not enough data | Not enough data | 
| **In-Browser Application** | Not enough data | Not enough data | 

#### Agentic AI - Screen Sharing

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **3CX** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Knowledge Pages

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Templates** | Not enough data | Not enough data | 
| **In-Content Feedback** | Not enough data | Not enough data | 
| **Versioning and Version History** | Not enough data | Not enough data | 
| **Decision Trees** | Not enough data | Not enough data | 
| **Duplicate Detection** | Not enough data | Not enough data | 
| **Content Editor** | Not enough data | Not enough data | 

#### Knowledge Dissemination

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Page Analytics** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Knowledge Sharing** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Advanced Search** | Not enough data | Not enough data | 
| **Browser Extension** | Not enough data | Not enough data | 
| **Organization** | Not enough data | Not enough data | 
| **Other Integrations** | Not enough data | Not enough data | 
| **Knowledge Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.2/10 | 303 |
| **Bitrix24** | N/A | N/A |

#### Channels

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Voice** | 9.4 (142 reviews) ✓ Verified | Not enough data | 
| **Social** | Feature Not Available | Not enough data | 
| **Web Chat** | 8.6 (94 reviews) ✓ Verified | Not enough data | 
| **Mobile SMS** | 7.3 (71 reviews) | Not enough data | 
| **Email** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **AI Text-to-Speech** | 6.9 (23 reviews) | Not enough data | 

#### Functions

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Session Routing** | 8.9 (181 reviews) ✓ Verified | Not enough data | 
| **Session Queuing** | 8.9 (185 reviews) ✓ Verified | Not enough data | 
| **Concurrent Calling** | 8.9 (184 reviews) ✓ Verified | Not enough data | 
| **Speech Analytics** | Feature Not Available | Not enough data | 
| **Auto Dialer** | 8.2 (93 reviews) | Not enough data | 
| **IVR** | 9.1 (117 reviews) | Not enough data | 
| **Inbound Screen Pop** | 8.8 (98 reviews) | Not enough data | 
| **Persistent Data** | 8.4 (95 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Contact Center

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | 6.3 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (18 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.9 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (12 reviews) | Not enough data | 

#### Administrative

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Session Summary Notes** | 8.3 (149 reviews) ✓ Verified | Not enough data | 
| **Administrator Access** | 9.0 (179 reviews) ✓ Verified | Not enough data | 
| **Reporting & Dashboards** | 8.4 (185 reviews) ✓ Verified | Not enough data | 
| **Session Recording** | 9.0 (114 reviews) | Not enough data | 
| **Agent Scheduling and Assignment** | 8.3 (103 reviews) ✓ Verified | Not enough data | 

### Kanban Project Management

| Product | Score | Reviews |
|---|---|---|
| **3CX** | N/A | N/A |
| **Bitrix24** | 7.1/10 | 9 |

#### Tasks

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Tasks** | Not enough data | 7.7 (8 reviews) | 
| **Details** | Not enough data | 7.1 (7 reviews) | 
| **Priority** | Not enough data | 7.1 (7 reviews) | 

#### Agentic AI - Kanban Project Management

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Kanban Boards

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Kanban Cards** | Not enough data | 7.6 (7 reviews) | 
| **Drag and Drop** | Not enough data | 7.4 (7 reviews) | 
| **Visibility** | Not enough data | 6.9 (6 reviews) | 

#### Planning

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Workflow** | Not enough data | 7.2 (6 reviews) | 
| **Backlog** | Not enough data | 6.1 (6 reviews) | 
| **Optimization** | Not enough data | 6.7 (6 reviews) | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **3CX** | N/A | N/A |
| **Bitrix24** | 7.4/10 | 16 |

#### Communication

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Chat** | Not enough data | 8.3 (10 reviews) | 
| **Discussions** | Not enough data | 7.9 (8 reviews) | 
| **External** | Not enough data | 7.8 (10 reviews) | 
| **Feedback** | Not enough data | 7.5 (10 reviews) | 
| **Announcements** | Not enough data | 8.0 (9 reviews) | 

#### Content & Documents

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **File Sharing** | Not enough data | 8.0 (9 reviews) | 
| **Notes** | Not enough data | 8.0 (9 reviews) | 
| **Search** | Not enough data | 7.8 (9 reviews) | 
| **Versioning** | Not enough data | 6.7 (8 reviews) | 

#### Controls

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Custom Views** | Not enough data | 6.9 (8 reviews) | 
| **Followers** | Not enough data | 6.9 (8 reviews) | 
| **User Management** | Not enough data | 7.6 (9 reviews) | 
| **Calendars** | Not enough data | 7.0 (9 reviews) | 
| **Public Sharing** | Not enough data | 7.6 (9 reviews) | 

#### Project Management

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Task Management** | Not enough data | 7.8 (9 reviews) | 
| **Planning** | Not enough data | 7.7 (10 reviews) | 
| **Visibility** | Not enough data | 7.7 (10 reviews) | 
| **Integration** | Not enough data | 6.9 (9 reviews) | 

#### Remote Collaboration

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Alignment** | Not enough data | 7.2 (9 reviews) | 
| **Accountability** | Not enough data | 7.8 (9 reviews) | 
| **Connectivity** | Not enough data | 7.2 (9 reviews) | 
| **Offline Mode** | Not enough data | 6.9 (8 reviews) | 

#### Generative AI

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.7 (9 reviews) | 
| **AI Text Summarization** | Not enough data | 6.8 (10 reviews) | 

#### Agentic AI - Project Collaboration

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 9.0/10 | 144 |
| **Bitrix24** | 8.4/10 | 174 |

#### Collaboration Tools

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Screen Sharing** | 8.8 (68 reviews) ✓ Verified | 8.4 (147 reviews) ✓ Verified | 
| **Presentations** | 9.1 (37 reviews) ✓ Verified | 7.8 (17 reviews) | 
| **Whiteboarding** | 9.0 (33 reviews) | Feature Not Available | 
| **Live Chat** | 9.2 (38 reviews) ✓ Verified | 8.8 (67 reviews) ✓ Verified | 
| **Hand Raising** | 8.5 (34 reviews) ✓ Verified | 8.4 (63 reviews) ✓ Verified | 

#### Meeting Coordination

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Scheduling** | 8.4 (71 reviews) ✓ Verified | 8.5 (149 reviews) ✓ Verified | 
| **Recording** | 9.1 (67 reviews) ✓ Verified | 8.5 (143 reviews) ✓ Verified | 
| **Participant Permissions** | 9.2 (69 reviews) ✓ Verified | 8.4 (146 reviews) ✓ Verified | 
| **One-Click Join** | 8.9 (41 reviews) ✓ Verified | 8.4 (63 reviews) ✓ Verified | 

#### Software Type

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Mobile** | 9.0 (82 reviews) ✓ Verified | 8.2 (140 reviews) ✓ Verified | 
| **Browser Application** | 9.3 (45 reviews) ✓ Verified | 8.5 (65 reviews) ✓ Verified | 
| **Desktop Application** | 9.2 (43 reviews) ✓ Verified | 8.6 (63 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **3CX** | N/A | N/A |
| **Bitrix24** | 7.7/10 | 10 |

#### Calendar View

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Multi-Calendar View** | Not enough data | 8.1 (6 reviews) | 
| **Customizable Viewing** | Not enough data | 7.8 (6 reviews) | 

#### Shared Calendar

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Calendar Collaboration** | Not enough data | 8.1 (6 reviews) | 
| **Multiple Calendar Management** | Not enough data | 7.8 (6 reviews) | 

#### Accessibility

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Screen Reader Compatibility** | Not enough data | 7.5 (6 reviews) | 
| **Keyboard Shortcuts** | Not enough data | 8.1 (6 reviews) | 

#### Integration

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Sync Multiple Calendars** | Not enough data | 7.8 (6 reviews) | 
| **Import Events** | Not enough data | 8.1 (6 reviews) | 
| **Software Integrations** | Not enough data | 8.1 (6 reviews) | 

#### Notifications

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Customized Calendar Notifications** | Not enough data | 8.0 (5 reviews) | 
| **Location-Based Alerts** | Not enough data | 7.7 (5 reviews) | 

#### Generative AI

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.0 (5 reviews) | 
| **AI Text-to-Speech** | Not enough data | 6.3 (5 reviews) | 
| **AI Image-to-Text** | Not enough data | 6.7 (5 reviews) | 

#### Agentic AI - Calendar

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.7/10 | 54 |
| **Bitrix24** | N/A | N/A |

#### Platform

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Omnichannel** | 7.7 (40 reviews) | Not enough data | 
| **Mobile Access** | 8.9 (48 reviews) | Not enough data | 
| **Queue Management** | 9.1 (46 reviews) | Not enough data | 
| **Call Routing** | 8.8 (49 reviews) | Not enough data | 
| **Call Back** | 8.9 (47 reviews) | Not enough data | 
| **IVR** | 9.2 (42 reviews) | Not enough data | 
| **Automatic Call Distribution** | 9.1 (46 reviews) | Not enough data | 

#### Generative AI

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **AI Text-to-Speech** | 6.8 (14 reviews) | Not enough data | 

#### Workforce Management

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Call Monitoring** | 9.2 (48 reviews) | Not enough data | 
| **Performance Evaluation** | 8.7 (47 reviews) | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Administrative

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Call Recording** | 9.1 (49 reviews) | Not enough data | 
| **Reporting & Dashboards** | 8.5 (48 reviews) | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.5/10 | 57 |
| **Bitrix24** | N/A | N/A |

#### Generative AI

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **AI Text Generation** | 6.3 (10 reviews) | Not enough data | 
| **AI Text Summarization** | 7.2 (9 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.4 (9 reviews) | Not enough data | 

#### Communication

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Pop-up Chat** | 9.3 (37 reviews) | Not enough data | 
| **Notifications** | 9.3 (38 reviews) | Not enough data | 
| **Targeted Emails** | Feature Not Available | Not enough data | 
| **In-App Messaging** | 9.3 (37 reviews) | Not enough data | 
| **Co-Browsing** | Feature Not Available | Not enough data | 

####  Internal Use

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Customization ** | 8.9 (43 reviews) | 6.7 (5 reviews) | 
| **Conversation Archiving** | 8.9 (37 reviews) | Not enough data | 
| **Lead Development** | Feature Not Available | Not enough data | 
| **Knowledge Base** | Feature Not Available | Not enough data | 
| **Team Inbox ** | 8.9 (36 reviews) | Not enough data | 
| **Customer Profiles** | 9.0 (34 reviews) | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.7/10 | 27 |
| **Bitrix24** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Call Management** | 9.7 (24 reviews) | Not enough data | 
| **Communication Management** | 8.9 (21 reviews) | Not enough data | 
| **Scalability** | 9.7 (21 reviews) | Not enough data | 
| **Integrations** | 8.3 (22 reviews) | Not enough data | 
| **Mobile Accessibility** | 9.6 (23 reviews) | Not enough data | 
| **Accessibility** | 9.8 (23 reviews) | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Security and Compliance** | 8.5 (20 reviews) | Not enough data | 
| **Analytics and Reporting** | 7.6 (21 reviews) | Not enough data | 
| **Support and Reliability** | 8.0 (22 reviews) | Not enough data | 
| **Automated attendant** | 7.0 (21 reviews) | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 8.5/10 | 280 |
| **Bitrix24** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 9.3 (20 reviews) | Not enough data | 
| **Call Management** | 9.6 (19 reviews) | Not enough data | 
| **Network monitoring** | 8.4 (19 reviews) | Not enough data | 
| **Integrations** | 9.0 (19 reviews) | Not enough data | 
| **Virtual PBX** | 9.1 (19 reviews) | Not enough data | 
| **SIP trunking services** | 9.3 (19 reviews) | Not enough data | 

#### Basic Communication

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Phone Calls** | 9.5 (193 reviews) ✓ Verified | Not enough data | 
| **Video Calls** | 8.4 (133 reviews) ✓ Verified | Not enough data | 
| **Instant Messaging** | 8.3 (132 reviews) ✓ Verified | Not enough data | 
| **Screen Sharing** | 8.2 (118 reviews) ✓ Verified | Not enough data | 
| **Conference Calls** | 8.8 (174 reviews) ✓ Verified | Not enough data | 
| **Desk-to-Desk Calls** | 9.4 (186 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | 6.1 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (8 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 6.9 (8 reviews) | Not enough data | 

#### Access

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Software Pairing** | 8.4 (117 reviews) ✓ Verified | Not enough data | 
| **Browser Extension** | 8.5 (154 reviews) ✓ Verified | Not enough data | 
| **Individual Download** | 8.4 (164 reviews) ✓ Verified | Not enough data | 

#### Advanced Features

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Hold Music** | 8.5 (173 reviews) ✓ Verified | Not enough data | 
| **Automated Attendants** | 9.0 (161 reviews) ✓ Verified | Not enough data | 
| **VOiP Number** | Feature Not Available | Not enough data | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **3CX** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Agentic AI - Employee Intranet

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **3CX** | 9.2/10 | 74 |
| **Bitrix24** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Tenancy Flexibility** | Feature Not Available | Not enough data | 
| **Native VoIP** | 9.7 (24 reviews) ✓ Verified | Not enough data | 
| **CCaaS Option** | 9.0 (22 reviews) ✓ Verified | Not enough data | 

#### Features

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Voicemail to Email** | 9.4 (24 reviews) ✓ Verified | Not enough data | 
| **Voicemail to SMS** | Feature Not Available | Not enough data | 
| **File Sharing** | 8.7 (18 reviews) ✓ Verified | Not enough data | 
| **Voice Conferencing** | 9.4 (28 reviews) ✓ Verified | Not enough data | 
| **Video Conferencing** | 8.6 (27 reviews) ✓ Verified | Not enough data | 
| **Conference Transcripts** | Feature Not Available | Not enough data | 

### Website Builder

| Product | Score | Reviews |
|---|---|---|
| **3CX** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Customizations

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Templates** | Not enough data | Not enough data | 
| **Drag and Drop** | Not enough data | Not enough data | 
| **HTML Input** | Not enough data | Not enough data | 
| **Domain Name** | Not enough data | Not enough data | 

#### Growth

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **SEO** | Not enough data | Not enough data | 
| **Site Analytics** | Not enough data | Not enough data | 
| **Marketing Tools** | Not enough data | Not enough data | 
| **E-Commerce** | Not enough data | Not enough data | 
| **Hosting** | Not enough data | Not enough data | 

#### Content

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Email Integrations** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **WordPress Tool** | Not enough data | Not enough data | 

#### Support

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Customer Support** | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **3CX** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Knowledge Base

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | 3CX | Bitrix24 | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)

**Unique to 3CX (6):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Live Chat Software](https://www.g2.com/categories/live-chat), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Contact Center Software](https://www.g2.com/categories/contact-center), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)

**Unique to Bitrix24 (13):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Kanban Project Management Software](https://www.g2.com/categories/kanban-project-management), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [CRM Software](https://www.g2.com/categories/crm), [Project Management Software](https://www.g2.com/categories/project-management), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Document Management Software](https://www.g2.com/categories/document-management), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Website Builder Software](https://www.g2.com/categories/website-builder), [Help Desk Software](https://www.g2.com/categories/help-desk), [Calendar Software](https://www.g2.com/categories/calendar-software)


---
## Reviewer Demographics

### By Company Size

| Segment | 3CX | Bitrix24 | 
|---|---|---|
| **Small-Business** | 36.2% | 54.1% | 
| **Mid-Market** | 54.9% | 32.3% | 
| **Enterprise** | 8.9% | 13.5% | 

### By Industry

#### 3CX

- **Information Technology and Services:** 10.4%
- **Hospital & Health Care:** 5.4%
- **Education Management:** 5.2%
- **Telecommunications:** 4.9%
- **Construction:** 4.2%
- **Computer Software:** 4.0%
- **Financial Services:** 4.0%
- **Computer & Network Security:** 3.8%
- **E-Learning:** 3.5%
- **Insurance:** 3.1%
- **Other:** 51.5%

#### Bitrix24

- **Information Technology and Services:** 14.2%
- **Marketing and Advertising:** 10.4%
- **Higher Education:** 5.8%
- **Computer Software:** 5.6%
- **Financial Services:** 3.7%
- **Telecommunications:** 3.3%
- **Retail:** 2.8%
- **Real Estate:** 2.5%
- **Internet:** 2.3%
- **Banking:** 2.1%
- **Other:** 47.4%

---
## Alternatives

### Alternatives to 3CX

- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3565 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1358 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (636 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1584 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [Yeastar P-Series PBX System](https://www.g2.com/products/yeastar-p-series-pbx-system/reviews) — 4.8/5 stars (81 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (500 reviews)
- [Mitel](https://www.g2.com/products/mitel/reviews) — 3.8/5 stars (235 reviews)

### Alternatives to Bitrix24

- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12407 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48005 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15374 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5485 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4530 reviews)
- [Progress Podio](https://www.g2.com/products/progress-podio/reviews) — 4.2/5 stars (518 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39040 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13636 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4351 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (365 reviews)

---
## Top Discussions

### 3CX

- Title: [How do I integrate 3CX to my CRM](https://www.g2.com/discussions/how-do-i-integrate-3cx-to-my-crm) — 2 comments, 1 upvote
  > **Top comment:** "In order to do this there are 2 things you need to do:
1) Make sure you are using either the 3CX WebClient or 3CX Desktop App to make calls
2) Use either..."
- Title: [Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.](https://www.g2.com/discussions/25993-getting-stun-setup-for-remote-employees-has-been-a-challenge-during-this-covid-19-pandemic) — 2 comments, 1 upvote
  > **Top comment:** "Hello Tim,

Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for..."
- Title: [What is 3CX used for?](https://www.g2.com/discussions/what-is-3cx-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Business communication system primarily used for VoIP Phone System"
- Title: [Arabic Support !?](https://www.g2.com/discussions/arabic-support) — 1 comment, 1 upvote
  > **Top comment:** "I am not sure if they support in arabic language but the language has issues in 3cx as it is written from right to left."
- Title: [Teams integration](https://www.g2.com/discussions/34346-teams-integration) — 1 comment, 1 upvote
  > **Top comment:** "www.ring2teams.com/3cx

Let me know if you would like a free trial 

luke@exceltelecom.co.uk"

### Bitrix24

- Title: [What is Bitrix24 used for?](https://www.g2.com/discussions/what-is-bitrix24-used-for) — 2 comments
  > **Top comment:** "We utilize Bitrix24 for CRM, Unified Communications and documentation storage.  It is a secure way for us to collaborate with partners and customers."
- Title: [How does bitrix24 make money?](https://www.g2.com/discussions/how-does-bitrix24-make-money) — 2 comments
  > **Top comment:** "It offers subscription plans for both online and as a self-hosted platform"
- Title: [Is bitrix24 really free?](https://www.g2.com/discussions/is-bitrix24-really-free) — 2 comments, 1 upvote
  > **Top comment:** "1 months free"
- Title: [What is the use of bitrix24?](https://www.g2.com/discussions/what-is-the-use-of-bitrix24) — 2 comments
  > **Top comment:** "CRM System - one of the best in class. Nice integration with call center facilities and sales team."
- Title: [Is bitrix24 any good?](https://www.g2.com/discussions/is-bitrix24-any-good) — 1 comment, 1 upvote
  > **Top comment:** "Perhaps one of the top 5 when considering marketing, sales, after-sales collaboration, and projects."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/3cx-vs-bitrix24)