Compare 3CX and BigMarker 
At a Glance
Market Segments
Mid-Market (54.9% of reviews)
Small-Business (83.9% of reviews)
Entry-Level Pricing
Free 10 Users
Contact Us
3CX
Star Rating
(534)4.4 out of 5
Market Segments
Mid-Market (54.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plansBigMarker
Star Rating
(447)4.7 out of 5
Market Segments
Small-Business (83.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that BigMarker excels in providing a highly customizable experience, allowing users to fully white label their event rooms to align with their brand. This feature, combined with strong integration capabilities, has led to a more streamlined workflow and increased productivity for many organizations.
- Users say that 3CX stands out for its intuitive management and configuration, making it easy for teams to centralize communication. Reviewers appreciate the user-friendly interface, which simplifies the setup process and enhances overall team collaboration.
- According to verified reviews, BigMarker receives high praise for its quality of support, with many users highlighting the responsive customer service team that is always ready to assist. This level of support contributes to a positive user experience, especially for those managing virtual events.
- Reviewers mention that 3CX's automatic call handling feature is a significant advantage, ensuring that users never miss a call. This functionality, along with its distinct versions for both desktop and mobile, enhances usability for teams on the go.
- G2 reviewers highlight that BigMarker's ease of setup is a major plus, with many users noting the intuitive onboarding process that helps them get started quickly. This is particularly beneficial for small businesses looking to implement a reliable video conferencing solution without extensive training.
- Users report that while 3CX is effective for mid-market companies, it may not cater as well to the specific needs of small businesses compared to BigMarker, which is tailored more towards smaller organizations. This distinction can impact the overall satisfaction and effectiveness of the tool for different market segments.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Free for up to 10 users.
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
BigMarker
Basic
Contact Us
For small- and medium-sized businesses starting to host webinars & virtual events.
- Up to 1,000 Live Attendees
- 1 Host License
- Share up to 9 Webcams
Free Trial
3CX
Free Trial is available
BigMarker
No trial information availableRatings
Meets Requirements
8.9
359
9.4
343
Ease of Use
9.0
366
9.3
345
Ease of Setup
8.8
246
9.2
206
Ease of Admin
9.0
229
9.4
198
Quality of Support
7.9
327
9.4
332
Has the product been a good partner in doing business?
8.6
218
9.6
192
Product Direction (% positive)
8.4
361
9.4
314
Features by Category
Registration
Not enough data
9.9
46
Not enough data
9.9
46
Not enough data
9.8
37
Not enough data
9.8
34
Not enough data
9.7
31
Generative AI
Not enough data
Feature Not Available
Marketing and Communications
Not enough data
9.8
42
Not enough data
9.8
42
Not enough data
9.6
42
Not enough data
9.6
39
Not enough data
9.6
33
Not enough data
9.8
36
Agentic AI - Event Registration & Ticketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Registration
Not enough data
9.9
46
Not enough data
9.9
46
Not enough data
9.8
37
Not enough data
9.8
34
Not enough data
9.7
31
Marketing and Communications
Not enough data
9.8
42
Not enough data
9.8
42
Not enough data
9.6
42
Not enough data
9.6
39
Not enough data
9.6
33
Not enough data
9.8
36
Event Operations
Not enough data
9.9
22
Not enough data
10.0
17
Not enough data
9.7
17
Not enough data
9.9
18
Not enough data
9.6
19
Not enough data
9.8
29
Not enough data
10.0
20
Not enough data
9.8
21
Attendee Engagement
Not enough data
9.7
29
Not enough data
9.6
19
Not enough data
9.1
27
Not enough data
9.5
23
Not enough data
9.6
27
Platform
Not enough data
9.9
34
Not enough data
9.7
34
Not enough data
10.0
25
Not enough data
9.9
29
Generative AI
Not enough data
Feature Not Available
Agentic AI - Event Management Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
At-Event Tools
Not enough data
7.8
13
Not enough data
8.6
15
Not enough data
7.8
12
Post-Event Tools
Not enough data
9.8
22
Not enough data
9.8
22
Not enough data
9.8
22
Software Offerings
Not enough data
9.7
25
Not enough data
9.0
20
Not enough data
9.5
21
Agentic AI - Lead Retrieval
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Host Tools
Not enough data
9.3
221
Not enough data
9.2
197
Not enough data
9.4
225
Attendee Tools
Not enough data
9.4
223
Not enough data
9.5
215
Not enough data
9.4
208
Post-Event Tools
Not enough data
9.3
214
Not enough data
9.4
210
Integrations
Not enough data
9.2
163
Not enough data
9.2
184
Agentic AI - Webinar
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
8.6
7
Marketing and Communications
Not enough data
9.8
33
Not enough data
9.7
30
Not enough data
9.6
32
Not enough data
9.6
34
Not enough data
9.8
34
Attendee Engagement
Not enough data
9.6
29
Not enough data
9.7
28
Not enough data
9.7
31
Registration
Not enough data
9.7
36
Not enough data
9.7
37
Not enough data
9.8
29
Generative AI
Not enough data
Feature Not Available
Agentic AI - Event Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Options
Not enough data
9.8
38
Not enough data
9.8
29
Not enough data
9.6
26
Not enough data
9.7
33
Audience Tools
Not enough data
9.8
20
Not enough data
9.8
43
Not enough data
9.8
24
Streamer Tools
Not enough data
9.7
17
Not enough data
9.9
32
Not enough data
9.7
38
Not enough data
9.9
26
Agentic AI - Live Stream
Not enough data
Not enough data
Not enough data
Not enough data
Channels
9.4
135
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
96
|
Verified
Not enough data
7.3
70
Not enough data
Feature Not Available
Not enough data
Generative AI
7.1
25
Not enough data
Functions
8.9
182
|
Verified
Not enough data
8.9
186
|
Verified
Not enough data
8.9
186
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
95
Not enough data
9.1
119
Not enough data
8.8
100
Not enough data
8.5
97
|
Verified
Not enough data
Agentic AI - Contact Center
6.7
15
Not enough data
7.0
18
Not enough data
7.1
14
Not enough data
7.3
14
Not enough data
Administrative
8.3
151
|
Verified
Not enough data
9.0
181
|
Verified
Not enough data
8.4
187
|
Verified
Not enough data
9.0
116
Not enough data
8.3
105
|
Verified
Not enough data
Collaboration Tools
8.8
69
|
Verified
9.5
160
|
Verified
9.1
38
|
Verified
9.4
99
|
Verified
9.0
34
9.2
82
|
Verified
9.2
39
|
Verified
9.3
98
|
Verified
8.6
35
|
Verified
9.3
89
|
Verified
Meeting Coordination
8.4
72
|
Verified
9.4
141
|
Verified
9.1
68
|
Verified
9.3
157
|
Verified
9.2
70
|
Verified
9.4
150
|
Verified
8.9
42
|
Verified
9.2
84
|
Verified
Software Type
9.0
83
|
Verified
9.0
118
|
Verified
9.3
46
|
Verified
9.2
95
|
Verified
9.2
43
|
Verified
9.0
56
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.5
77
Not enough data
9.3
69
Not enough data
9.3
77
Not enough data
9.3
70
Virtual Experience
Not enough data
9.5
65
Not enough data
9.6
67
Not enough data
9.6
56
Not enough data
9.6
70
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.8
7
Not enough data
Not enough data
Engagement
Not enough data
9.6
63
Not enough data
9.5
74
Not enough data
9.2
55
Not enough data
9.3
50
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Agentic AI - Virtual Event Platforms
Not enough data
9.8
7
Not enough data
9.8
7
Not enough data
9.8
8
Not enough data
9.8
7
Not enough data
9.8
7
Not enough data
9.8
7
Not enough data
9.8
7
Administration / Support - Virtual Event Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Insights & Scale - Virtual Event Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Event Networking
Not enough data
9.4
17
Not enough data
9.0
17
Not enough data
9.5
14
Not enough data
9.7
17
Not enough data
9.4
18
Event Intelligence
Not enough data
9.7
16
Not enough data
10.0
12
Not enough data
9.6
18
Not enough data
8.9
11
Agentic AI - Event Networking and Matchmaking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
41
Not enough data
8.9
49
Not enough data
9.1
47
Not enough data
8.9
50
Not enough data
9.0
48
Not enough data
9.2
43
Not enough data
9.1
47
Not enough data
Generative AI
7.0
15
Not enough data
Workforce Management
9.2
49
Not enough data
8.7
48
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
50
Not enough data
8.6
49
Not enough data
Generative AI
6.7
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
Communication
9.3
38
Not enough data
9.3
39
Not enough data
Feature Not Available
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
44
Not enough data
8.9
38
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
37
Not enough data
9.0
35
Not enough data
Basic Communication - Cloud PBX
9.7
25
Not enough data
8.9
22
Not enough data
9.7
22
Not enough data
8.4
23
Not enough data
9.7
24
Not enough data
9.8
24
Not enough data
Advanced Features - Cloud PBX
8.6
21
Not enough data
7.7
22
Not enough data
8.0
23
Not enough data
7.1
22
Not enough data
Platform Basics - VoIP Providers
9.4
20
Not enough data
9.6
20
Not enough data
8.5
20
Not enough data
9.1
20
Not enough data
9.2
20
Not enough data
9.3
20
Not enough data
Basic Communication
9.5
192
|
Verified
Not enough data
8.4
133
|
Verified
Not enough data
8.3
133
|
Verified
Not enough data
8.2
118
|
Verified
Not enough data
8.8
173
|
Verified
Not enough data
9.5
185
|
Verified
Not enough data
Agentic AI - VoIP Providers
6.5
10
Not enough data
8.0
9
Not enough data
7.2
9
Not enough data
7.2
9
Not enough data
Access
8.5
118
|
Verified
Not enough data
8.5
155
|
Verified
Not enough data
8.4
165
|
Verified
Not enough data
Advanced Features
8.5
172
|
Verified
Not enough data
9.0
162
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Mobile Event Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attendee Engagement
Not enough data
9.7
29
Not enough data
9.6
19
Not enough data
9.1
27
Not enough data
9.5
23
Not enough data
9.6
27
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.7
24
|
Verified
Not enough data
9.1
23
|
Verified
Not enough data
Features
9.5
24
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
19
|
Verified
Not enough data
9.4
28
|
Verified
Not enough data
8.6
27
|
Verified
Not enough data
Feature Not Available
Not enough data
Community Building
Not enough data
10.0
8
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Community Improvement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Analytics
Not enough data
9.4
8
Not enough data
9.8
10
Not enough data
9.8
10
Not enough data
9.8
9
Community Management
Not enough data
9.8
8
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Community Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
3CX and BigMarker are categorized as Video Conferencing
Unique Categories
3CX is categorized as UCaaS Platforms, Live Chat, VoIP Providers, Contact Center, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Reviews
Reviewers' Company Size
3CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
BigMarker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.0%
Hospital & Health Care
5.5%
Education Management
5.3%
Telecommunications
5.0%
Construction
4.3%
Other
69.9%
Marketing and Advertising
16.8%
E-Learning
9.0%
Information Technology and Services
8.1%
Professional Training & Coaching
6.0%
Education Management
5.1%
Other
55.1%
Alternatives
Discussions
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 Comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
Is it possible to integrate more software with this (API)?
1 Comment
NA
Thank you for your comment regarding the integration capabilities of 3CX. We are continuously adding more features & functionality to enhance our product and...Read more
Are there any plans to Integrations with webhook
3 Comments
✅P
Webhooks are already available both inbound and outboundRead more
What is BigMarker used for?
1 Comment
MD
BigMarker is a versatile platform predominantly used for hosting webinars, virtual events, and hybrid gatherings, providing interactive tools for engagement....Read more
BigMarker has no more discussions with answers
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