Compare 3CLogic Cloud Call Center vs WalkMe

See this
comparison of 3CLogic Cloud Call Center vs. WalkMe
based on data from user reviews. 3CLogic Cloud Call Center rates 4.0/5 stars with 17 reviews. WalkMe rates 4.4/5 stars with 66 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
3CLogic Cloud Call Center
Free Trial Unavailable
WalkMe
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.5
8.8
Ease of Use
Ease of Use
8.2
7.9
Ease of Setup
Ease of Setup
8.0
8.0
Ease of Admin
Ease of Admin
8.3
8.0
Quality of Support
Quality of Support
8.8
8.9
Ease of Doing Business With
Ease of Doing Business With
8.7
9.1
Product Direction (% positive)
Product Direction (% positive)
9.3
8.9
Meets Requirements
3CLogic Cloud Call Center
8.5
WalkMe
8.8
Ease of Use
3CLogic Cloud Call Center
8.2
WalkMe
7.9
Ease of Setup
3CLogic Cloud Call Center
8.0
WalkMe
8.0
Ease of Admin
3CLogic Cloud Call Center
8.3
WalkMe
8.0
Quality of Support
3CLogic Cloud Call Center
8.8
WalkMe
8.9
Ease of Doing Business With
3CLogic Cloud Call Center
8.7
WalkMe
9.1
Product Direction (% positive)
3CLogic Cloud Call Center
9.3
WalkMe
8.9

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
52.9%
33.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
29.4%
40.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
17.6%
25.8%
3CLogic Cloud Call Center
Small-Business
52.9%
Mid-Market
29.4%
Enterprise
17.6%
WalkMe
Small-Business
33.3%
Mid-Market
40.9%
Enterprise
25.8%

Reviewers' Industry

 
Financial Services
23.5%
Computer Software
24.2%
 
Telecommunications
11.8%
Information Technology and Services
16.7%
 
Information Technology and Services
11.8%
Telecommunications
7.6%
 
Retail
5.9%
Marketing and Advertising
6.1%
 
Packaging and Containers
5.9%
Insurance
6.1%
 
Other
41.2%
Other
39.4%
3CLogic Cloud Call Center
Financial Services
23.5%
Telecommunications
11.8%
Information Technology and Services
11.8%
Retail
5.9%
Packaging and Containers
5.9%
Other
41.2%
WalkMe
Computer Software
24.2%
Information Technology and Services
16.7%
Telecommunications
7.6%
Marketing and Advertising
6.1%
Insurance
6.1%
Other
39.4%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Consultant in Marketing and Advertising

I was brought in as a consultant to lead the selection and implementation of a call center solution for a multi-location healthcare group. 3CLogic was far superior to any other solution we explored. Their ability to integrate with our CRM and provide...

Peter B.
Administrator in Computer Software

Great tool for creating instructions for users with point and click process. All hosted on the cloud, so nothing to really install. Great option with different languages .. we ran a test with our Asia-pacific team and they seemed pleased.

Most Helpful Critical Review
Most Helpful Critical Review
Brian G.
User in Consumer Services

It capability to scale with a bigger shop and heavier call volume is non existent and cost me to dislike it

User in Information Technology and Services
User in Information Technology and Services

Very expensive.

 
3CLogic Cloud Call Center
Most Helpful Favorable Review
Consultant in Marketing and Advertising

I was brought in as a consultant to lead the selection and implementation of a call center solution for a multi-location healthcare group. 3CLogic was far superior to any other solution we explored. Their ability to integrate with our CRM and provide...

Most Helpful Critical Review
Brian G.
User in Consumer Services

It capability to scale with a bigger shop and heavier call volume is non existent and cost me to dislike it

WalkMe
Most Helpful Favorable Review
Peter B.
Administrator in Computer Software

Great tool for creating instructions for users with point and click process. All hosted on the cloud, so nothing to really install. Great option with different languages .. we ran a test with our Asia-pacific team and they seemed pleased.

Most Helpful Critical Review
User in Information Technology and Services
User in Information Technology and Services

Very expensive.

Screenshots

 
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No screenshots provided
3CLogic Cloud Call Center
WalkMe
No screenshots provided

Videos

 
No videos provided
3CLogic Cloud Call Center
WalkMe
No videos provided
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