Compare 3CLogic Cloud Call Center vs Clear Skye ILM for ServiceNow

See this
comparison of 3CLogic Cloud Call Center vs. Clear Skye ILM for ServiceNow
based on data from user reviews. 3CLogic Cloud Call Center rates 4.0/5 stars with 17 reviews. Clear Skye ILM for ServiceNow rates 4.4/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial
3CLogic Cloud Call Center
Free Trial Unavailable
Clear Skye ILM for ServiceNow
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.5
Not enough data available
Ease of Use
Ease of Use
8.2
Not enough data available
Ease of Setup
Ease of Setup
8.0
Not enough data available
Ease of Admin
Ease of Admin
8.3
Not enough data available
Quality of Support
Quality of Support
8.8
Not enough data available
Ease of Doing Business With
Ease of Doing Business With
8.7
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
9.3
Not enough data available
Meets Requirements
3CLogic Cloud Call Center
8.5
Clear Skye ILM for ServiceNow
Not enough data available
Ease of Use
3CLogic Cloud Call Center
8.2
Clear Skye ILM for ServiceNow
Not enough data available
Ease of Setup
3CLogic Cloud Call Center
8.0
Clear Skye ILM for ServiceNow
Not enough data available
Ease of Admin
3CLogic Cloud Call Center
8.3
Clear Skye ILM for ServiceNow
Not enough data available
Quality of Support
3CLogic Cloud Call Center
8.8
Clear Skye ILM for ServiceNow
Not enough data available
Ease of Doing Business With
3CLogic Cloud Call Center
8.7
Clear Skye ILM for ServiceNow
Not enough data available
Product Direction (% positive)
3CLogic Cloud Call Center
9.3
Clear Skye ILM for ServiceNow
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
52.9%
0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
29.4%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
17.6%
60.0%
3CLogic Cloud Call Center
Small-Business
52.9%
Mid-Market
29.4%
Enterprise
17.6%
Clear Skye ILM for ServiceNow
Small-Business
0%
Mid-Market
40.0%
Enterprise
60.0%

Reviewers' Industry

 
Financial Services
23.5%
Marketing and Advertising
40.0%
 
Telecommunications
11.8%
Market Research
20.0%
 
Information Technology and Services
11.8%
Information Technology and Services
20.0%
 
Retail
5.9%
Consumer Services
20.0%
 
Packaging and Containers
5.9%
 
Other
41.2%
Other
0.0%
3CLogic Cloud Call Center
Financial Services
23.5%
Telecommunications
11.8%
Information Technology and Services
11.8%
Retail
5.9%
Packaging and Containers
5.9%
Other
41.2%
Clear Skye ILM for ServiceNow
Marketing and Advertising
40.0%
Market Research
20.0%
Information Technology and Services
20.0%
Consumer Services
20.0%
Other
0.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Jordan P.
Administrator

There are a lot of different features that allow you to make the call center experience better for anyone who calls in

G
Executive Sponsor

I like the ability to add role based access. The team is really easy to work with and was very helpful during our implementation.

Most Helpful Critical Review
Most Helpful Critical Review
Brian G.
User in Consumer Services

It capability to scale with a bigger shop and heavier call volume is non existent and cost me to dislike it

G
User

Difficult to integrate with existing complex requests

 
3CLogic Cloud Call Center
Most Helpful Favorable Review
Jordan P.
Administrator

There are a lot of different features that allow you to make the call center experience better for anyone who calls in

Most Helpful Critical Review
Brian G.
User in Consumer Services

It capability to scale with a bigger shop and heavier call volume is non existent and cost me to dislike it

Clear Skye ILM for ServiceNow
Most Helpful Favorable Review
G
Executive Sponsor

I like the ability to add role based access. The team is really easy to work with and was very helpful during our implementation.

Most Helpful Critical Review
G
User

Difficult to integrate with existing complex requests

Screenshots

 
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3CLogic Cloud Call Center
Clear Skye ILM for ServiceNow

Videos

 
No videos provided
3CLogic Cloud Call Center
Clear Skye ILM for ServiceNow
No videos provided
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