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At a Glance
Market Segments
Small-Business (70.4% of reviews)
Small-Business (89.9% of reviews)
Entry-Level Pricing
Starting at €500.00 Per Month
Free Trial Per Month
360Dialog
Star Rating
(32)4.0 out of 5
Market Segments
Small-Business (70.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at €500.00 Per Month
Browse all 7 pricing plansManychat
Star Rating
(156)4.5 out of 5
Market Segments
Small-Business (89.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that 360Dialog excels in Text Scheduler functionality, achieving a perfect score of 10.0, which allows for seamless scheduling of SMS messages, while Manychat's scheduling features are less robust, leading to some user frustration.
- Reviewers mention that Manychat shines in Customization Interface, scoring 8.9, which provides a more user-friendly experience for creating personalized chat flows compared to 360Dialog's lower score of 6.7, indicating a steeper learning curve.
- G2 users highlight Manychat's superior Live Chat capabilities, with a score of 8.7, making it easier for businesses to engage with customers in real-time, whereas 360Dialog's score of 8.1 suggests it may not be as effective in this area.
- Users on G2 report that 360Dialog's API Call Speed is rated at 7.7, which some users find satisfactory, but Manychat's performance in this area is not explicitly rated, leading to uncertainty about its efficiency in integrations.
- Reviewers mention that Manychat's Lead Gathering features are highly rated at 9.2, making it easier for businesses to capture and manage leads effectively, while 360Dialog's capabilities in this area are less emphasized, suggesting a potential gap.
- Users say that Manychat's overall Ease of Use is rated at 8.9, making it a more accessible option for small businesses, while 360Dialog's score of 8.0 indicates that it may require more training and support for new users.
Pricing
Entry-Level Pricing
360Dialog
WhatsApp Newsletter Marketing Automation
Starting at €500.00
Per Month
360dialog is providing a powerful marketing automation customized for WhatsApp use cases around bulk messages
- Access to the WhatsApp Business API, increased service level
- Free WhatsApp inbox solution included
Manychat
Free
Free Trial
Per Month
Our free plan includes:
- Unlimited custom flows
- Up to 1,000 contacts
- 10 customer Tags
Free Trial
360Dialog
No trial information availableManychat
Free Trial is available
Ratings
Meets Requirements
8.0
19
9.0
108
Ease of Use
8.3
19
8.8
111
Ease of Setup
8.1
14
8.8
73
Ease of Admin
7.9
11
9.1
64
Quality of Support
8.2
19
8.3
99
Has the product been a good partner in doing business?
7.6
11
8.9
62
Product Direction (% positive)
8.2
19
9.1
101
Features by Category
Email Marketing
Not enough data
8.5
32
|
Verified
Not enough data
8.7
31
|
Verified
Not enough data
8.9
14
Not enough data
8.8
30
|
Verified
Online Marketing
Not enough data
8.0
36
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.3
28
|
Verified
Not enough data
9.1
41
|
Verified
Not enough data
8.7
15
Lead Management
Not enough data
9.1
39
|
Verified
Not enough data
8.6
16
Not enough data
9.1
37
|
Verified
Not enough data
8.8
33
|
Verified
Not enough data
9.1
35
|
Verified
Not enough data
8.6
33
|
Verified
Not enough data
9.1
36
|
Verified
Not enough data
8.7
33
|
Verified
Campaign Management
Not enough data
8.4
15
Not enough data
8.8
33
|
Verified
Not enough data
8.8
31
|
Verified
Not enough data
8.1
13
Social
Not enough data
8.7
14
Not enough data
9.0
14
Not enough data
9.4
13
Not enough data
9.3
39
|
Verified
Not enough data
9.5
38
|
Verified
Reporting & Analytics
Not enough data
8.7
39
|
Verified
Not enough data
8.0
16
Not enough data
8.3
34
|
Verified
Not enough data
8.3
32
|
Verified
Not enough data
8.8
12
Platform
Not enough data
9.2
10
Not enough data
9.0
13
Not enough data
8.8
34
|
Verified
Not enough data
8.9
11
Not enough data
8.5
24
|
Verified
Not enough data
9.2
30
|
Verified
Not enough data
9.1
27
|
Verified
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
9.0
31
|
Verified
Not enough data
8.9
30
|
Verified
Not enough data
8.9
27
|
Verified
User Provisioning and Governance ToolsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
User on/off Boarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
8.3
7
9.0
57
|
Verified
7.2
6
7.8
54
|
Verified
8.3
7
8.7
62
|
Verified
7.2
6
8.9
55
|
Verified
Channels
8.3
7
9.2
63
|
Verified
7.9
8
8.8
52
|
Verified
8.0
5
7.3
34
|
Verified
Not enough data
7.1
14
7.8
6
7.4
28
|
Verified
Customers
7.6
7
8.6
54
|
Verified
7.2
6
8.5
53
|
Verified
6.9
6
7.9
56
|
Verified
8.1
7
9.2
55
|
Verified
6.9
6
8.7
59
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
8.8
11
|
Verified
Not enough data
9.1
9
|
Verified
Not enough data
9.5
11
|
Verified
Not enough data
10.0
13
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
SMS Platform
Not enough data
8.9
11
|
Verified
Not enough data
9.9
13
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
7.6
14
Not enough data
8.1
13
Not enough data
6.4
12
Not enough data
Support
7.2
13
Not enough data
6.9
12
Not enough data
7.3
13
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
360Dialog and Manychat are categorized as Conversational Marketing
Unique Categories
360Dialog is categorized as WhatsApp Marketing and Communication Platform as a Service (CPaaS)
Manychat is categorized as Marketing Automation, SMS Marketing, Social Commerce Platforms, and User Provisioning and Governance Tools
Reviews
Reviewers' Company Size
360Dialog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Manychat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
40.7%
Computer Software
11.1%
Automotive
7.4%
Telecommunications
3.7%
Program Development
3.7%
Other
33.3%
Marketing and Advertising
36.4%
Real Estate
5.7%
Health, Wellness and Fitness
5.0%
Retail
3.6%
Education Management
3.6%
Other
45.7%
Alternatives
Discussions
360Dialog has no discussions with answers
When will it be possible to connect the bot to Telegram or deploy it on the website?
1 Comment
DM
Inside the flow itself, create a button for transferring people to Telegram (group, channel, etc.).Read more
Is there a possibility that ManyChat will be banned by FB using their (FB) own chatbot?
1 Comment
Official Response from Manychat
Hi Eric,
ManyChat itself can't get your FB page or Messenger banned but if you don't follow Facebook's rules, then you could get in trouble.Read more
Chat blasts
1 Comment
WQ
ManyChat is designed for Facebook Pages to send messages through Messenger and you must follow the 24 hr rule. For groups, you can create a page and a bot...Read more
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