Compare 360Dialog and Infobip 
Featured Products
At a Glance
Market Segments
Small-Business (68.6% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
Starting at €500.00 Per Month
No pricing available
360Dialog
Star Rating
(42)4.3 out of 5
Market Segments
Small-Business (68.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at €500.00 Per Month
Browse all 7 pricing plansInfobip
Star Rating
(58)4.3 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Infobip360Dialog vs Infobip
When assessing the two solutions, reviewers found Infobip easier to use and administer. However, 360Dialog is easier to set up. Reviewers agreed that both vendors make it equally easy to do business overall.
- Reviewers felt that Infobip meets the needs of their business better than 360Dialog.
- When comparing quality of ongoing product support, reviewers felt that 360Dialog is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of 360Dialog over Infobip.
Pricing
Entry-Level Pricing
360Dialog
WhatsApp Newsletter Marketing Automation
Starting at €500.00
Per Month
360dialog is providing a powerful marketing automation customized for WhatsApp use cases around bulk messages
- Access to the WhatsApp Business API, increased service level
- Free WhatsApp inbox solution included
Infobip
No pricing availableFree Trial
360Dialog
No trial information availableInfobip
No trial information availableRatings
Meets Requirements
8.2
21
9.1
40
Ease of Use
8.7
21
8.9
41
Ease of Setup
9.0
16
8.7
25
Ease of Admin
8.9
12
9.0
24
Quality of Support
8.9
21
8.3
44
Has the product been a good partner in doing business?
8.6
12
8.6
25
Product Direction (% positive)
8.9
21
8.6
41
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
9.7
6
Not enough data
8.1
6
Not enough data
9.8
7
Not enough data
8.3
6
Not enough data
Channels
9.8
7
Not enough data
9.0
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.4
6
Not enough data
Customers
8.9
6
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
9.4
6
Not enough data
8.3
5
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.2
13
9.4
24
8.8
12
9.2
24
7.0
11
9.3
27
Support
7.8
12
9.1
30
7.6
11
8.7
21
7.9
12
8.3
32
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
360Dialog and Infobip are categorized as WhatsApp Marketing and Communication Platform as a Service (CPaaS)
Reviews
Reviewers' Company Size
360Dialog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Infobip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
41.4%
Computer Software
13.8%
Automotive
6.9%
Telecommunications
3.4%
Program Development
3.4%
Other
31.0%
Financial Services
14.3%
Information Technology and Services
12.5%
Banking
10.7%
Automotive
7.1%
Retail
5.4%
Other
50.0%
Discussions
360Dialog has no discussions with answers
How we can simplify the time and process to implement whatsapp for business?
1 Comment
Official Response from Infobip
Hello, Mauricio! Our experts are at any client's disposal when it comes to ensuring a simple & seamless integration of our solutions, including the WhatsApp...Read more
Is it possible go get support for creating a virtual assistant for my clients.
1 Comment
Official Response from Infobip
Hello, thanks for the inquiry! Yes, creating a virtual assistant is possible with our solutions. If you would like more details on how to get started with...Read more
Infobip has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
