Compare 360Dialog and Gupshup 
Featured Products
At a Glance
Market Segments
Small-Business (70.5% of reviews)
Mid-Market (43.5% of reviews)
Entry-Level Pricing
Starting at €500.00 Per Month
No pricing available
360Dialog
Star Rating
(52)4.3 out of 5
Market Segments
Small-Business (70.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at €500.00 Per Month
Browse all 7 pricing plansGupshup
Star Rating
(64)4.4 out of 5
Market Segments
Mid-Market (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Gupshup360Dialog vs Gupshup
When assessing the two solutions, reviewers found them equally easy to use. However, 360Dialog is easier to set up and administer.reviewers also preferred doing business with 360Dialog overall.
- Reviewers felt that Gupshup meets the needs of their business better than 360Dialog.
- When comparing quality of ongoing product support, reviewers felt that 360Dialog is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of 360Dialog over Gupshup.
Pricing
Entry-Level Pricing
360Dialog
WhatsApp Newsletter Marketing Automation
Starting at €500.00
Per Month
360dialog is providing a powerful marketing automation customized for WhatsApp use cases around bulk messages
- Access to the WhatsApp Business API, increased service level
- Free WhatsApp inbox solution included
Gupshup
No pricing availableFree Trial
360Dialog
No trial information availableGupshup
No trial information availableRatings
Meets Requirements
8.4
25
8.8
55
Ease of Use
8.8
25
8.8
56
Ease of Setup
9.1
20
8.8
38
Ease of Admin
9.0
14
8.1
22
Quality of Support
9.1
25
8.5
55
Has the product been a good partner in doing business?
8.8
14
8.7
22
Product Direction (% positive)
9.1
25
8.7
55
Features by Category
Messenger
9.7
6
8.8
20
8.1
6
7.1
19
9.8
7
7.5
19
8.3
6
7.9
19
Channels
9.8
7
7.3
18
9.0
7
7.3
20
Not enough data
8.5
19
Not enough data
6.8
17
9.5
7
7.2
16
Customers
8.9
6
8.1
17
8.7
5
7.7
18
8.3
5
7.8
19
9.4
6
7.6
17
8.3
5
7.5
17
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.5
16
Not enough data
8.9
14
Not enough data
7.0
11
Not enough data
Support
8.1
14
Not enough data
7.6
11
Not enough data
8.3
15
Not enough data
Conversational Platform
Not enough data
8.6
12
Not enough data
8.5
10
Not enough data
8.5
11
Not enough data
9.1
11
Support Automation
Not enough data
8.9
11
Not enough data
8.6
12
Not enough data
8.2
10
Not enough data
8.5
11
Generative AI
Not enough data
7.1
7
Not enough data
7.4
7
Generative AI
Not enough data
7.0
11
Not enough data
7.4
11
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
9.7
5
9.3
12
9.0
5
9.6
12
Not enough data
9.4
12
Not enough data
9.4
12
Not enough data
9.2
12
Not enough data
9.4
12
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
9.1
11
9.7
6
9.5
11
Not enough data
8.5
11
Not enough data
8.6
11
Categories
Categories
Shared Categories
360Dialog and Gupshup are categorized as WhatsApp Marketing and Conversational Marketing
Unique Categories
360Dialog is categorized as Communication Platform as a Service (CPaaS)
Gupshup is categorized as Bot Platforms and Conversational Support
Reviews
Reviewers' Company Size
360Dialog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gupshup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
39.4%
Computer Software
12.1%
Automotive
9.1%
Telecommunications
3.0%
Program Development
3.0%
Other
33.3%
Financial Services
8.1%
Computer Software
8.1%
Automotive
6.5%
Marketing and Advertising
6.5%
Insurance
6.5%
Other
64.5%
Discussions
360Dialog has no discussions with answers
Is Gupshup good?
1 Comment
SS
yes,Overall experience is satisfactoryRead more
Gupshup has no more discussions with answers
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