# 360 SMS APP vs Qualified Comparison
---
## AI Generated Summary
- **G2 reviewers report** that 360 SMS APP excels in supporting a variety of communication channels, including SMS, WhatsApp, and Viber, making it a versatile choice for businesses looking to engage with customers across multiple platforms. Users appreciate the ability to schedule texts in advance, which enhances their communication strategy.
- **Users say** that Qualified stands out for its sophisticated AI capabilities, particularly with its AI SDR Agent, Piper. This feature not only automates lead qualification but also books meetings around the clock, significantly improving efficiency for sales teams. Reviewers highlight how this automation has transformed their top-of-funnel processes.
- **Reviewers mention** that while both products offer strong customer support, Qualified's support model is described as "elite," with users noting the helpfulness of specific team members. This level of support can be crucial for teams needing quick resolutions to their queries, especially in fast-paced sales environments.
- **According to verified reviews** , 360 SMS APP is praised for its ease of use and seamless integration capabilities, which are essential for teams looking to implement new tools without extensive training. Users have highlighted the app's intuitive design, making it accessible even for those who may not be tech-savvy.
- **G2 reviewers report** that Qualified's product is not only intuitive but also powerful, allowing users to navigate complex conversations with ease. This capability is particularly beneficial for sales teams that need to manage intricate customer interactions effectively.
- **Users say** that while 360 SMS APP has a strong focus on small businesses, Qualified is more tailored for mid-market companies, which may influence the choice depending on the size and needs of the organization. This distinction can help buyers align their software choice with their business scale and operational requirements.



| | 360 SMS APP | Qualified | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 81 | 1,476 | 
| **Largest Market Segment** | Small-Business (59.7% of reviews) | Mid-Market (69.9% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | 

---
## Top Pros & Cons

### 360 SMS APP

Pros:
- Ease of Use (1 reviews)
- Intuitive (1 reviews)

Cons:
- Chat Issues (1 reviews)
- Poor Customer Support (1 reviews)

### Qualified

Pros:
- Customer Support (288 reviews)
- Helpful (274 reviews)

Cons:
- Learning Curve (87 reviews)
- Missing Features (86 reviews)

---
## Ratings Comparison
| Rating | 360 SMS APP | Qualified | 
|---|---|---|
  | **Meets Requirements** | 9.3 (64 reviews) | 9.5 (1157 reviews) | 
  | **Ease of Use** | 9.1 (64 reviews) | 9.2 (1170 reviews) | 
  | **Ease of Setup** | 8.7 (43 reviews) | 9.2 (861 reviews) | 
  | **Ease of Admin** | 9.2 (38 reviews) | 9.2 (843 reviews) | 
  | **Quality of Support** | 9.4 (63 reviews) | 9.9 (1159 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (38 reviews) | 9.9 (861 reviews) | 
  | **Product Direction (% positive)** | 9.4 (62 reviews) | 9.9 (1088 reviews) | 

---
## Pricing

### 360 SMS APP

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Qualified

#### Entry-Level Pricing

Plan: Premier

Price: Contact Us

Description: Scale pipeline with Piper the AI SDR and sales rep conversations. 

Key Features:
- Real-Time Website Conversations
- Schedule Sales Meetings
- Send 1:1 Personalized Emails

[Browse all 3 editions](https://www.g2.com/products/qualified/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **360 SMS APP** | N/A | N/A |
| **Qualified** | 9.0/10 | 549 |

#### Messenger

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Sequencing** | Not enough data | 9.3 (352 reviews) ✓ Verified | 
| **AI** | Not enough data | 9.1 (416 reviews) ✓ Verified | 
| **Live Chat** | Not enough data | 9.6 (445 reviews) ✓ Verified | 
| **Customization Interface** | Not enough data | 9.2 (405 reviews) ✓ Verified | 

#### Channels

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Social Media** | Not enough data | Feature Not Available | 
| **Website** | Not enough data | 9.6 (438 reviews) ✓ Verified | 
| **Text Message (SMS)** | Not enough data | 7.3 (173 reviews) | 
| **Voice Assistants** | Not enough data | Feature Not Available | 
| **Other** | Not enough data | 8.5 (174 reviews) ✓ Verified | 

#### Customers

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Targeting** | Not enough data | 9.4 (389 reviews) ✓ Verified | 
| **Profiles** | Not enough data | 9.4 (335 reviews) ✓ Verified | 
| **Analytics** | Not enough data | 9.1 (411 reviews) ✓ Verified | 
| **Lead Gathering** | Not enough data | 9.5 (403 reviews) ✓ Verified | 
| **Sales Conversion** | Not enough data | 9.4 (394 reviews) ✓ Verified | 

#### Agentic AI - Conversational Marketing

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (40 reviews) | 
| **Multi-step Planning** | Not enough data | 8.4 (34 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (46 reviews) | 
| **Adaptive Learning** | Not enough data | 8.8 (42 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.1 (42 reviews) | 
| **Proactive Assistance** | Not enough data | 8.6 (37 reviews) | 
| **Decision Making** | Not enough data | 8.7 (36 reviews) | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **360 SMS APP** | N/A | N/A |
| **Qualified** | 9.4/10 | 87 |

#### Lead Facilitation

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | 9.6 (74 reviews) ✓ Verified | 
| **Lead Qualification** | Not enough data | 9.2 (73 reviews) ✓ Verified | 
| **Lead Follow-up** | Not enough data | 9.2 (63 reviews) ✓ Verified | 
| **Meeting Scheduling ** | Not enough data | 9.7 (79 reviews) ✓ Verified | 

#### Organization

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 9.3 (54 reviews) ✓ Verified | 
| **Data Entry** | Not enough data | 9.3 (57 reviews) ✓ Verified | 
| **Integrations / APIs** | Not enough data | 9.3 (66 reviews) ✓ Verified | 

#### Performance Analysis

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Coaching ** | Not enough data | 9.1 (45 reviews) ✓ Verified | 
| **Peformance Tracking** | Not enough data | 9.5 (48 reviews) ✓ Verified | 

#### Sales Analysis

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | 8.8 (44 reviews) ✓ Verified | 
| **Sales Forecasting ** | Not enough data | 8.8 (42 reviews) ✓ Verified | 

#### Generative AI

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.5 (44 reviews) | 
| **AI Text Summarization** | Not enough data | 9.6 (41 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.9 (12 reviews) | 
| **Multi-step Planning** | Not enough data | 9.7 (11 reviews) | 
| **Cross-system Integration** | Not enough data | 9.9 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 8.9 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.4 (14 reviews) | 
| **Proactive Assistance** | Not enough data | 9.1 (13 reviews) | 
| **Decision Making** | Not enough data | 9.7 (11 reviews) | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **360 SMS APP** | 8.4/10 | 39 |
| **Qualified** | N/A | N/A |

#### Text Messaging

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Bulk SMS** | 8.9 (33 reviews) | Not enough data | 
| **Two-Way Text Messaging** | 9.4 (33 reviews) | Not enough data | 
| **Text Scheduler** | 8.9 (34 reviews) | Not enough data | 
| **Automatic Replies** | 8.5 (32 reviews) | Not enough data | 
| **Automatic URL Shortening** | 8.3 (27 reviews) | Not enough data | 
| **MMS Marketing** | 8.0 (32 reviews) | Not enough data | 
| **Personalization** | 8.9 (32 reviews) | Not enough data | 
| **Transactional SMS** | 8.7 (29 reviews) | Not enough data | 

#### SMS Platform

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Reporting** | 8.2 (31 reviews) | Not enough data | 
| **Automation** | 9.1 (35 reviews) | Not enough data | 
| **White Label** | 8.5 (28 reviews) | Not enough data | 
| **Text-to-Landline** | 6.4 (26 reviews) | Not enough data | 
| **Short Codes** | 7.9 (28 reviews) | Not enough data | 
| **API Integration** | 8.6 (30 reviews) | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Buyer Intent Data Providers

| Product | Score | Reviews |
|---|---|---|
| **360 SMS APP** | N/A | N/A |
| **Qualified** | 9.4/10 | 222 |

#### Data Availability

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Contact Data Availability** | Not enough data | 9.4 (171 reviews) | 
| **Account Data Availability** | Not enough data | 9.4 (183 reviews) | 
| **Offline Data** | Not enough data | 9.2 (130 reviews) | 

#### Platform Additional Functionality

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Integrations** | Not enough data | 9.5 (201 reviews) | 
| **Topic Customization** | Not enough data | 9.5 (161 reviews) | 
| **Natural Language Processing (NLP)** | Not enough data | Feature Not Available | 
| **Alerts** | Not enough data | 9.5 (185 reviews) | 
| **Real-time Intent** | Not enough data | 9.6 (188 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **360 SMS APP** | N/A | N/A |
| **Qualified** | 9.6/10 | 39 |

#### Responses

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Personalization** | Not enough data | 9.5 (36 reviews) | 
| **Route To Human** | Not enough data | 9.6 (37 reviews) | 
| **Natural Language Understanding (NLU)** | Not enough data | 9.6 (35 reviews) | 

#### Automation - AI Agents

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | 9.7 (30 reviews) | 
| **Customer Interaction Automation** | Not enough data | 9.3 (30 reviews) | 
| **Lead Generation** | Not enough data | 9.6 (33 reviews) | 
| **Document Processing** | Not enough data | Feature Not Available | 
| **Feedback Collection** | Not enough data | Feature Not Available | 

#### Platform

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Conversation Editor** | Not enough data | 9.6 (34 reviews) | 
| **Integration** | Not enough data | 9.7 (35 reviews) | 
| **Human-In-The-Loop** | Not enough data | 9.8 (35 reviews) | 

#### Autonomy -  AI Agents

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Independent Decision Making** | Not enough data | 9.4 (33 reviews) | 
| **Adaptive Responses** | Not enough data | 9.5 (32 reviews) | 
| **Task Execution** | Not enough data | 9.8 (30 reviews) | 
| **Problem Solving** | Not enough data | 9.4 (30 reviews) | 

#### Generative AI

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.6 (29 reviews) | 
| **AI Text Summarization** | Not enough data | 9.6 (29 reviews) | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **360 SMS APP** | N/A | N/A |
| **Qualified** | 9.3/10 | 616 |

#### Responses

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Customization** | Not enough data | 9.4 (532 reviews) | 
| **Control** | Not enough data | 9.5 (505 reviews) | 
| **Route To Human** | Not enough data | 9.6 (537 reviews) | 
| **Menu bars** | Not enough data | 9.3 (451 reviews) | 
| **Drip sequences** | Not enough data | 9.0 (365 reviews) | 

#### Platform

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Live chat** | Not enough data | 9.7 (550 reviews) | 
| **Integrations** | Not enough data | 9.5 (542 reviews) | 
| **Branding** | Not enough data | 9.4 (510 reviews) | 
| **Analytics** | Not enough data | 9.3 (532 reviews) | 
| **A/B testing** | Not enough data | 9.2 (417 reviews) | 
| **Role-based access** | Not enough data | 9.4 (473 reviews) | 
| **Collection of information** | Not enough data | 9.5 (485 reviews) | 

#### Generative AI

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.0 (180 reviews) | 
| **AI Text Summarization** | Not enough data | 8.9 (174 reviews) | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **360 SMS APP** | N/A | N/A |
| **Qualified** | 9.1/10 | 272 |

#### Notifications

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Confirmations & Reminders** | Not enough data | 9.3 (218 reviews) | 
| **Appointment Follow-Up** | Not enough data | 9.2 (204 reviews) | 
| **Scheduling Notifications** | Not enough data | 9.4 (221 reviews) | 

#### Settings

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Time Zone Detection** | Not enough data | 9.4 (221 reviews) | 
| **Availability Settings** | Not enough data | 9.5 (229 reviews) | 
| **Blocked Time Settings** | Not enough data | 9.5 (218 reviews) | 

#### Personalization

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Branding** | Not enough data | 9.4 (222 reviews) | 
| **Links** | Not enough data | 9.5 (206 reviews) | 

#### Integrations

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Multi- Calendar Integration** | Not enough data | 9.4 (219 reviews) | 
| **Website Integration** | Not enough data | 9.6 (240 reviews) | 
| **Payment Acceptance** | Not enough data | 7.7 (152 reviews) | 
| **Video Conferencing** | Not enough data | 8.6 (183 reviews) | 
| **Communication** | Not enough data | 8.9 (184 reviews) | 

#### Generative AI

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.0 (113 reviews) | 
| **AI Text Summarization** | Not enough data | 8.9 (101 reviews) | 
| **AI Text-to-Image** | Not enough data | 8.5 (91 reviews) | 
| **AI Text-to-Speech** | Not enough data | 8.7 (91 reviews) | 
| **AI Image-to-Text** | Not enough data | 8.3 (86 reviews) | 

#### Agentic AI - Online Appointment Scheduling

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.4 (26 reviews) | 
| **Multi-step Planning** | Not enough data | 9.3 (25 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.6 (26 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **360 SMS APP** | N/A | N/A |
| **Qualified** | 9.3/10 | 167 |

#### Integrations

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **MS Teams Integration** | Not enough data | 8.5 (113 reviews) | 
| **Email Integration** | Not enough data | 9.1 (131 reviews) | 
| **Zoom Integration** | Not enough data | Feature Not Available | 
| **Google Meet Integration** | Not enough data | Feature Not Available | 
| **Salesforce Integration** | Not enough data | 9.6 (154 reviews) | 

#### Branding & Customizatio

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Custom Booking Page** | Not enough data | 9.2 (143 reviews) | 
| **Personalized Links** | Not enough data | 9.3 (138 reviews) | 
| **Personalized Web Embed** | Not enough data | 9.2 (121 reviews) | 

#### Automatic Rules & Configurations

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Set Working Hours** | Not enough data | 9.5 (150 reviews) | 
| **Automatic Updates** | Not enough data | 9.5 (141 reviews) | 
| **Buffer Times** | Not enough data | 9.2 (138 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.4 (15 reviews) | 
| **Multi-step Planning** | Not enough data | 9.5 (14 reviews) | 

### Bot Platforms

| Product | Score | Reviews |
|---|---|---|
| **360 SMS APP** | N/A | N/A |
| **Qualified** | 9.7/10 | 52 |

#### Generative AI

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.3 (48 reviews) | 
| **AI Text Summarization** | Not enough data | 9.3 (47 reviews) | 

#### Agentic AI - Bot Platforms

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 10.0 (7 reviews) | 
| **Multi-step Planning** | Not enough data | 10.0 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 9.7 (6 reviews) | 
| **Adaptive Learning** | Not enough data | 9.8 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.4 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 9.7 (6 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **360 SMS APP** | N/A | N/A |
| **Qualified** | 9.2/10 | 684 |

#### Generative AI

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.1 (153 reviews) | 
| **AI Text Summarization** | Not enough data | 9.1 (149 reviews) | 
| **AI Text-to-Speech** | Not enough data | 8.5 (104 reviews) | 

#### Communication

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Pop-up Chat** | Not enough data | 9.7 (654 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 9.4 (636 reviews) ✓ Verified | 
| **Targeted Emails** | Not enough data | 8.7 (393 reviews) | 
| **In-App Messaging** | Not enough data | 9.4 (487 reviews) ✓ Verified | 
| **Co-Browsing** | Not enough data | 9.1 (421 reviews) ✓ Verified | 

####  Internal Use

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Customization ** | Not enough data | 9.4 (567 reviews) ✓ Verified | 
| **Conversation Archiving** | Not enough data | 9.3 (520 reviews) ✓ Verified | 
| **Lead Development** | Not enough data | 9.5 (570 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 9.3 (528 reviews) ✓ Verified | 
| **Team Inbox ** | Not enough data | 9.1 (413 reviews) ✓ Verified | 
| **Customer Profiles** | Not enough data | 9.3 (511 reviews) ✓ Verified | 

### AI SDRs

| Product | Score | Reviews |
|---|---|---|
| **360 SMS APP** | N/A | N/A |
| **Qualified** | 9.1/10 | 105 |

#### Automation

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | 9.4 (71 reviews) | 
| **Feedback Collection** | Not enough data | 8.8 (56 reviews) | 
| **Document Processing** | Not enough data | 8.1 (50 reviews) | 
| **Lead Generation** | Not enough data | 9.6 (84 reviews) | 
| **Customer Interaction Automation** | Not enough data | 9.2 (74 reviews) | 

#### Autonomy

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Problem Solving** | Not enough data | 8.9 (63 reviews) | 
| **Task Execution** | Not enough data | 9.1 (65 reviews) | 
| **Adaptive Responses** | Not enough data | 9.0 (64 reviews) | 
| **Independent Decision Making** | Not enough data | 8.8 (62 reviews) | 

#### Outbound Sales

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Follow-Up Scheduling** | Not enough data | 9.3 (59 reviews) | 
| **Prospect Prioritization** | Not enough data | 9.0 (57 reviews) | 
| **Multichannel Campaign Execution** | Not enough data | 8.4 (50 reviews) | 
| **Personalized Outreach** | Not enough data | 9.3 (64 reviews) | 
| **Outreach Performance Analytics** | Not enough data | 9.1 (56 reviews) | 

#### Inbound Sales

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Data Enrichment** | Not enough data | 9.0 (62 reviews) | 
| **Inquiry Routing** | Not enough data | 9.4 (74 reviews) | 
| **Feedback Collection** | Not enough data | 8.8 (56 reviews) | 
| **Real-Time Engagement** | Not enough data | 9.6 (83 reviews) | 
| **Lead Qualification** | Not enough data | 9.4 (80 reviews) | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **360 SMS APP** | N/A | N/A |
| **Qualified** | 9.3/10 | 5 |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | 9.3 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.3 (5 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **360 SMS APP** | N/A | N/A |
| **Qualified** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | 360 SMS APP | Qualified | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)

**Unique to 360 SMS APP (1):** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing)

**Unique to Qualified (10):** [AI SDRs Software](https://www.g2.com/categories/ai-sdrs), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Buyer Intent Data Providers](https://www.g2.com/categories/buyer-intent-data-providers), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Chatbots Software](https://www.g2.com/categories/chatbots), [Bot Platforms](https://www.g2.com/categories/bot-platforms), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Live Chat Software](https://www.g2.com/categories/live-chat), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)


---
## Reviewer Demographics

### By Company Size

| Segment | 360 SMS APP | Qualified | 
|---|---|---|
| **Small-Business** | 59.7% | 9.4% | 
| **Mid-Market** | 33.8% | 69.9% | 
| **Enterprise** | 6.5% | 20.7% | 

### By Industry

#### 360 SMS APP

- **Real Estate:** 15.6%
- **Computer Software:** 11.7%
- **Financial Services:** 11.7%
- **Non-Profit Organization Management:** 9.1%
- **Education Management:** 6.5%
- **Construction:** 5.2%
- **Information Technology and Services:** 3.9%
- **Insurance:** 3.9%
- **Automotive:** 2.6%
- **Consumer Services:** 2.6%
- **Other:** 27.3%

#### Qualified

- **Computer Software:** 44.1%
- **Information Technology and Services:** 18.8%
- **Computer & Network Security:** 4.2%
- **Marketing and Advertising:** 4.0%
- **Financial Services:** 3.3%
- **Human Resources:** 2.0%
- **Telecommunications:** 1.9%
- **Hospital & Health Care:** 1.9%
- **Staffing and Recruiting:** 1.7%
- **Internet:** 0.9%
- **Other:** 17.3%

---
## Alternatives

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- [Chili Piper](https://www.g2.com/products/chili-piper/reviews) — 4.6/5 stars (736 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1905 reviews)
- [6sense Revenue Marketing](https://www.g2.com/products/6sense-revenue-marketing/reviews) — 4.3/5 stars (1428 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6936 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13798 reviews)
- [Customers.ai](https://www.g2.com/products/customers-ai/reviews) — 4.8/5 stars (429 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (497 reviews)

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## Top Discussions

### 360 SMS APP

- Title: [How do I send out SMS messages to a whole campaign of contacts in Salesforce?](https://www.g2.com/discussions/how-do-i-send-out-sms-messages-to-a-whole-campaign-of-contacts-in-salesforce) — 2 comments, 2 upvotes
  > **Top comment:** "Create the outbound message in MobileConnect.
Create an automation in Automation Studio.
Add the activity to the automation.
When you configure the..."

### Qualified

- Title: [What's the most creative experience you've created?](https://www.g2.com/discussions/what-s-the-most-creative-experience-you-ve-created) — 1 comment
  > **Top comment:** "Saying hello to competitors when they are on our site 😝"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/360-sms-app-vs-qualified)