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At a Glance
360 SMS APP
360 SMS APP
Star Rating
(79)4.7 out of 5
Market Segments
Small-Business (60.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about 360 SMS APP
Klaviyo
Klaviyo
Star Rating
(1,157)4.6 out of 5
Market Segments
Small-Business (81.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Klaviyo
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Klaviyo excels in overall user satisfaction, reflected in its higher G2 Score of 70.01 compared to 360 SMS APP's 47.44. Users appreciate Klaviyo's easy integration with various marketplaces and its effective A/B testing capabilities for campaign scheduling.
  • Users say that while both platforms are user-friendly, 360 SMS APP has a slight edge in ease of use with a score of 9.1. Reviewers highlight its ability to support multiple communication channels like SMS, WhatsApp, and Viber, making it versatile for different messaging needs.
  • According to verified reviews, Klaviyo's implementation process is praised for its intuitive onboarding and workflow structure, which many find compelling for team collaboration. In contrast, 360 SMS APP users appreciate its dedicated customer support and seamless integration, which enhances their overall experience.
  • Reviewers mention that Klaviyo offers rich segmentation options and evolving features, which keep the platform dynamic and effective. However, 360 SMS APP users enjoy the ability to schedule texts in advance and send bulk messages, which is particularly beneficial for time-sensitive communications.
  • Users highlight that Klaviyo's customer support is generally good, but 360 SMS APP's support team is noted for being particularly responsive and proactive, which can make a significant difference for users needing immediate assistance.
  • G2 reviewers indicate that while Klaviyo has a larger market presence with over 1,000 reviews, 360 SMS APP's smaller user base of 78 reviews still reflects a strong satisfaction level, especially in areas like two-way text messaging and automation, where it scores higher than Klaviyo.
Pricing
Entry-Level Pricing
360 SMS APP
No pricing available
Klaviyo
No pricing available
Free Trial
360 SMS APP
Free Trial is available
Klaviyo
Free Trial is available
Ratings
Meets Requirements
9.3
62
9.0
880
Ease of Use
9.1
62
8.7
885
Ease of Setup
8.7
41
8.5
537
Ease of Admin
9.2
38
8.9
485
Quality of Support
9.4
61
8.4
839
Has the product been a good partner in doing business?
9.6
38
9.0
488
Product Direction (% positive)
9.4
60
9.0
829
Features by Category
Not enough data
8.2
566
Email Marketing
Not enough data
9.0
519
|
Verified
Not enough data
9.2
510
|
Verified
Not enough data
8.9
493
|
Verified
Not enough data
8.9
456
|
Verified
Online Marketing
Not enough data
7.8
372
|
Verified
Not enough data
8.3
397
|
Verified
Not enough data
8.7
427
|
Verified
Not enough data
8.6
444
Not enough data
8.2
250
Lead Management
Not enough data
8.5
345
Not enough data
8.4
272
Not enough data
9.0
466
|
Verified
Not enough data
7.8
218
Not enough data
8.5
353
|
Verified
Not enough data
8.5
394
|
Verified
Not enough data
8.4
332
|
Verified
Not enough data
8.2
282
|
Verified
Campaign Management
Not enough data
8.7
347
|
Verified
Not enough data
8.0
199
Not enough data
8.1
289
|
Verified
Not enough data
7.5
199
Social
Not enough data
Feature Not Available
Not enough data
7.8
196
Not enough data
7.8
189
Not enough data
7.4
184
Not enough data
7.8
259
|
Verified
Reporting & Analytics
Not enough data
8.5
466
|
Verified
Not enough data
8.3
415
|
Verified
Not enough data
8.3
424
|
Verified
Not enough data
8.4
437
|
Verified
Not enough data
7.5
201
Platform
Not enough data
8.5
323
|
Verified
Not enough data
8.7
304
|
Verified
Not enough data
8.9
313
|
Verified
Not enough data
8.3
207
|
Verified
Not enough data
7.8
193
|
Verified
Not enough data
8.8
314
|
Verified
Not enough data
8.0
159
Agentic AI - Marketing Automation
Not enough data
7.0
26
Not enough data
6.9
25
Not enough data
7.3
24
Not enough data
7.1
24
Not enough data
6.8
25
Not enough data
7.4
26
Integration
Not enough data
8.4
316
|
Verified
Not enough data
8.5
310
|
Verified
Not enough data
8.4
260
|
Verified
Conversational MarketingHide 21 FeaturesShow 21 Features
Not enough data
6.8
15
Messenger
Not enough data
7.4
13
Not enough data
6.4
14
Not enough data
6.3
13
Not enough data
6.0
12
Channels
Not enough data
6.1
12
Not enough data
7.2
13
Not enough data
6.3
13
Not enough data
6.0
12
Not enough data
6.7
12
Customers
Not enough data
8.2
13
Not enough data
7.6
13
Not enough data
7.1
12
Not enough data
6.7
12
Not enough data
7.1
12
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
34
Diagnosis
Not enough data
8.2
29
Not enough data
8.4
29
Not enough data
8.2
30
Not enough data
8.4
30
Tracking
Not enough data
8.1
27
Not enough data
7.9
28
Not enough data
8.9
31
Not enough data
8.5
29
Not enough data
8.5
28
Reporting
Not enough data
9.1
30
Not enough data
8.6
29
Not enough data
8.6
29
Not enough data
8.3
28
Agentic AI - Email Deliverability
Not enough data
8.2
15
Not enough data
8.0
16
Not enough data
7.9
15
Not enough data
7.2
15
Not enough data
8.1
15
Email Template BuilderHide 15 FeaturesShow 15 Features
Not enough data
8.1
480
Templates
Not enough data
8.5
425
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
348
|
Verified
Not enough data
8.8
256
Edit
Not enough data
8.4
354
|
Verified
Not enough data
8.8
416
|
Verified
Not enough data
8.3
332
|
Verified
Logistics
Not enough data
8.7
419
|
Verified
Not enough data
7.9
340
|
Verified
Not enough data
8.8
394
|
Verified
Not enough data
8.4
195
Generative AI
Not enough data
7.5
64
Not enough data
7.4
51
Agentic AI - Email Template Builder
Not enough data
6.4
19
Not enough data
7.0
19
8.4
37
8.0
157
Text Messaging
8.9
33
8.6
139
9.4
32
8.0
100
8.9
34
8.8
133
|
Verified
8.5
32
8.3
116
|
Verified
8.3
27
8.7
125
|
Verified
8.0
32
8.5
107
8.9
32
8.8
130
|
Verified
8.6
28
8.6
53
SMS Platform
8.2
31
8.6
135
|
Verified
9.1
34
8.9
133
|
Verified
8.5
28
Feature Not Available
6.4
26
Feature Not Available
7.9
28
8.2
62
8.6
30
8.8
112
|
Verified
Agentic AI - SMS Marketing
Not enough data
6.8
11
Not enough data
6.7
10
Not enough data
6.8
10
Not enough data
6.7
10
Not enough data
6.8
10
Not enough data
7.0
10
Customer Data Platform (CDP)Hide 7 FeaturesShow 7 Features
Not enough data
8.3
131
Data Sourcing
Not enough data
8.4
76
Not enough data
8.3
68
Not enough data
8.5
96
Not enough data
8.5
91
Intelligence
Not enough data
8.6
105
Not enough data
8.1
73
Not enough data
8.0
68
Not enough data
8.4
26
Design and Customization
Not enough data
8.8
20
Not enough data
8.7
21
Not enough data
9.0
21
Not enough data
8.9
21
Campaigns
Not enough data
8.7
22
Not enough data
8.8
20
Not enough data
8.6
22
Not enough data
8.6
22
Integrations
Not enough data
9.0
21
Not enough data
8.0
18
Not enough data
8.9
22
Not enough data
8.4
19
Generative AI
Not enough data
7.5
20
Agentic AI - Vulnerability Scanner
Not enough data
6.8
10
Not enough data
7.5
10
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
Not enough data
8.0
17
Platform Basics
Not enough data
9.2
14
Not enough data
8.8
14
Platform Data
Not enough data
8.4
15
Not enough data
8.2
14
Not enough data
8.7
14
Not enough data
8.3
13
Platform Additional Functionality
Not enough data
8.3
15
Not enough data
9.1
13
Not enough data
8.3
14
Agentic AI - Customer Journey Analytics
Not enough data
6.0
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
6.9
6
Not enough data
8.5
7
Collection
Not enough data
6.9
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
7.2
6
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
Not enough data
9.4
6
Not enough data
9.0
5
Not enough data
9.3
5
Use Cases
Not enough data
9.8
7
Not enough data
8.9
6
Not enough data
9.7
5
Administration
Not enough data
9.3
7
Not enough data
8.6
6
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Display Options
Not enough data
8.6
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
7.7
5
Generative AI
Not enough data
7.8
6
Not enough data
8.0
5
Customization
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.9
16
Agentic AI - Personalization
Not enough data
6.9
14
Not enough data
7.0
14
Not enough data
6.9
15
Not enough data
6.8
14
Not enough data
6.3
14
Not enough data
7.2
15
Salesforce AppExchange AppsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
RCS Business MessagingHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Not enough data
7.9
22
Marketing Operations
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.5
17
Not enough data
8.8
16
Not enough data
7.1
15
Not enough data
7.4
14
Campaign Activity
Not enough data
7.9
17
Not enough data
8.3
18
Not enough data
8.0
16
Not enough data
7.3
16
Not enough data
8.0
16
Not enough data
8.0
15
Agentic AI - Marketing Analytics
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
7.9
8
Reviews
Reviewers' Company Size
360 SMS APP
360 SMS APP
Small-Business(50 or fewer emp.)
60.0%
Mid-Market(51-1000 emp.)
33.3%
Enterprise(> 1000 emp.)
6.7%
Klaviyo
Klaviyo
Small-Business(50 or fewer emp.)
81.3%
Mid-Market(51-1000 emp.)
16.9%
Enterprise(> 1000 emp.)
1.7%
Reviewers' Industry
360 SMS APP
360 SMS APP
Real Estate
16.0%
Financial Services
12.0%
Computer Software
12.0%
Non-Profit Organization Management
9.3%
Education Management
6.7%
Other
44.0%
Klaviyo
Klaviyo
Retail
19.1%
Marketing and Advertising
12.8%
Apparel & Fashion
12.6%
Consumer Goods
12.2%
Health, Wellness and Fitness
7.3%
Other
36.0%
Alternatives
360 SMS APP
360 SMS APP Alternatives
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Klaviyo
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Discussions
360 SMS APP
360 SMS APP Discussions
How do I send out SMS messages to a whole campaign of contacts in Salesforce?
2 Comments
Shahnawaz S.
SS
Create the outbound message in MobileConnect. Create an automation in Automation Studio. Add the activity to the automation. When you configure the...Read more
Monty the Mongoose crying
360 SMS APP has no more discussions with answers
Klaviyo
Klaviyo Discussions
how can i know the language for my clients
3 Comments
Andrew J.
AJ
You need to add a dynamic in your website when collecting data then use a segmentatino of your data into language preferences based on the tick...Read more
What is UTM tracking Klaviyo?
3 Comments
Chris C.
CC
You can add Google Analytics utm tracking data to your emails sent in Klayvio. This can be automated.Read more
Are their pre-built flows available?
2 Comments
Andrew J.
AJ
You can set up any combination of new flows and even run split tests on those in a flow. They also have video tutorials to do this.Read more