G2 reviewers report that Klaviyo excels in overall user satisfaction, reflected in its higher G2 Score of 70.01 compared to 360 SMS APP's 47.44. Users appreciate Klaviyo's easy integration with various marketplaces and its effective A/B testing capabilities for campaign scheduling.
Users say that while both platforms are user-friendly, 360 SMS APP has a slight edge in ease of use with a score of 9.1. Reviewers highlight its ability to support multiple communication channels like SMS, WhatsApp, and Viber, making it versatile for different messaging needs.
According to verified reviews, Klaviyo's implementation process is praised for its intuitive onboarding and workflow structure, which many find compelling for team collaboration. In contrast, 360 SMS APP users appreciate its dedicated customer support and seamless integration, which enhances their overall experience.
Reviewers mention that Klaviyo offers rich segmentation options and evolving features, which keep the platform dynamic and effective. However, 360 SMS APP users enjoy the ability to schedule texts in advance and send bulk messages, which is particularly beneficial for time-sensitive communications.
Users highlight that Klaviyo's customer support is generally good, but 360 SMS APP's support team is noted for being particularly responsive and proactive, which can make a significant difference for users needing immediate assistance.
G2 reviewers indicate that while Klaviyo has a larger market presence with over 1,000 reviews, 360 SMS APP's smaller user base of 78 reviews still reflects a strong satisfaction level, especially in areas like two-way text messaging and automation, where it scores higher than Klaviyo.
Pricing
Entry-Level Pricing
360 SMS APP
No pricing available
Klaviyo
No pricing available
Free Trial
360 SMS APP
Free Trial is available
Klaviyo
Free Trial is available
Ratings
Meets Requirements
9.3
62
9.0
880
Ease of Use
9.1
62
8.7
885
Ease of Setup
8.7
41
8.5
537
Ease of Admin
9.2
38
8.9
485
Quality of Support
9.4
61
8.4
839
Has the product been a good partner in doing business?
How do I send out SMS messages to a whole campaign of contacts in Salesforce?
2 Comments
SS
Create the outbound message in MobileConnect.
Create an automation in Automation Studio.
Add the activity to the automation.
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What is UTM tracking Klaviyo?
3 Comments
CC
You can add Google Analytics utm tracking data to your emails sent in Klayvio. This can be automated.Read more
Are their pre-built flows available?
2 Comments
AJ
You can set up any combination of new flows and even run split tests on those in a flow. They also have video tutorials to do this.Read more
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