Introducing G2.ai, the future of software buying.Try now
Compare 24/7 Software and ServiceChannel 
Featured Products
At a Glance
Market Segments
Mid-Market (72.0% of reviews)
Enterprise (60.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
24/7 Software
Star Rating
(26)4.6 out of 5
Market Segments
Mid-Market (72.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about 24/7 SoftwareServiceChannel
Star Rating
(116)4.0 out of 5
Market Segments
Enterprise (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceChannel24/7 Software vs ServiceChannel
When assessing the two solutions, reviewers found 24/7 Software easier to use, set up, and administer. Reviewers also preferred doing business with 24/7 Software overall.
- Reviewers felt that 24/7 Software meets the needs of their business better than ServiceChannel.
- When comparing quality of ongoing product support, reviewers felt that 24/7 Software is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of 24/7 Software over ServiceChannel.
Pricing
Entry-Level Pricing
24/7 Software
No pricing availableServiceChannel
No pricing availableFree Trial
24/7 Software
No trial information availableServiceChannel
No trial information availableRatings
Meets Requirements
8.3
22
7.6
96
Ease of Use
8.7
21
7.5
99
Ease of Setup
8.2
17
7.6
56
Ease of Admin
8.7
18
8.0
48
Quality of Support
8.9
21
7.8
93
Has the product been a good partner in doing business?
9.3
19
8.2
48
Product Direction (% positive)
9.0
24
7.8
95
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Event Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales and Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Venue Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Definition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Asset Tracking
Not enough data
Not enough data
Platform Basics
Not enough data
6.0
10
Not enough data
6.8
10
Not enough data
5.8
11
Platform Performance
Not enough data
5.9
11
Not enough data
6.5
10
Platform Functionality
Not enough data
7.0
10
Not enough data
7.0
10
Not enough data
7.0
9
Platform Additional Functionality
Not enough data
6.5
9
Not enough data
7.2
9
Not enough data
6.7
9
Generative AI
Not enough data
Not enough data
Asset Definition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Depreciation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Field Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract & Warranty
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Asset Management (EAM)
Not enough data
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
Not enough data
7.8
10
Facility Management Platform Features
Not enough data
8.2
34
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
18
Not enough data
7.9
30
Not enough data
7.7
35
Not enough data
Feature Not Available
Not enough data
7.4
35
Not enough data
7.6
26
Not enough data
7.6
27
CMMS Platform Features
Not enough data
8.7
9
Not enough data
7.7
10
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
8.0
9
Not enough data
7.8
9
Categories
Categories
Shared Categories
24/7 Software and ServiceChannel are categorized as Facility Management
Unique Categories
24/7 Software is categorized as Venue Management
ServiceChannel is categorized as Contractor Management, Asset Tracking, ServiceNow Store Apps, CMMS, and Enterprise Asset Management (EAM)
Reviews
Reviewers' Company Size
24/7 Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceChannel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Sports
28.0%
Security and Investigations
12.0%
Events Services
12.0%
Public Safety
8.0%
Facilities Services
8.0%
Other
32.0%
Retail
23.8%
Facilities Services
13.3%
Construction
9.5%
Apparel & Fashion
7.6%
Restaurants
6.7%
Other
39.0%
Discussions
24/7 Software has no discussions with answers
ServiceChannel has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
