Compare 20NINE and Sugar Sell 
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
€2.90 1 User Per Month
$19.00 Per Month
20NINE
Star Rating
(19)4.8 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
€2.90 1 User Per Month
Browse all 10 pricing plansSugar Sell
Star Rating
(774)3.8 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 6 pricing plans20NINE vs Sugar Sell
When assessing the two solutions, reviewers found 20NINE easier to use, set up, and administer. Reviewers also preferred doing business with 20NINE overall.
- Reviewers felt that 20NINE meets the needs of their business better than Sugar Sell.
- When comparing quality of ongoing product support, reviewers felt that 20NINE is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of 20NINE over Sugar Sell.
Pricing
Entry-Level Pricing
20NINE
The super app
€2.90
1 User Per Month
- Calendar with reminders & meetings
- Lead management
- Categorise your companies
Sugar Sell
Sell Essentials
$19.00
Per Month
3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade.
- Account Management
- Contact Management
- Lead Management
Free Trial
20NINE
Free Trial is available
Sugar Sell
No trial information availableRatings
Meets Requirements
9.6
15
8.0
612
Ease of Use
9.4
15
7.6
648
Ease of Setup
8.8
7
7.2
345
Ease of Admin
9.5
7
7.6
319
Quality of Support
9.3
14
7.7
555
Has the product been a good partner in doing business?
9.8
7
7.8
303
Product Direction (% positive)
10.0
14
7.1
599
Features by Category
Sales Force Automation
9.2
13
|
Verified
8.2
502
|
Verified
9.3
9
7.6
322
9.6
13
|
Verified
7.8
469
|
Verified
9.5
13
|
Verified
7.7
487
|
Verified
9.3
12
|
Verified
7.2
358
|
Verified
9.2
13
|
Verified
7.4
412
|
Verified
9.2
13
|
Verified
7.3
346
|
Verified
9.4
9
|
Verified
7.4
348
|
Verified
9.5
10
7.7
376
|
Verified
Marketing Automation
9.2
10
|
Verified
7.1
354
|
Verified
Feature Not Available
7.2
361
|
Verified
9.4
12
|
Verified
7.9
427
|
Verified
Feature Not Available
7.0
312
|
Verified
Customer Support
Not enough data
7.9
386
|
Verified
Not enough data
7.6
348
|
Verified
Not enough data
7.7
358
|
Verified
Not enough data
7.4
292
Not enough data
7.7
313
|
Verified
Reporting & Analytics
9.5
13
|
Verified
7.7
469
|
Verified
9.6
12
|
Verified
8.0
475
|
Verified
9.3
12
|
Verified
7.4
366
|
Verified
Mobile & Social
9.0
12
|
Verified
7.2
269
|
Verified
Not enough data
7.2
267
|
Verified
9.6
13
|
Verified
7.4
331
|
Verified
Platform
9.3
5
|
Verified
8.2
260
|
Verified
9.3
7
|
Verified
7.8
255
|
Verified
9.3
7
|
Verified
8.1
268
|
Verified
Not enough data
7.9
168
|
Verified
Not enough data
8.2
214
|
Verified
8.8
7
|
Verified
7.5
216
|
Verified
9.0
7
|
Verified
7.6
257
|
Verified
Not enough data
7.2
199
|
Verified
Integration
9.0
5
|
Verified
7.6
260
|
Verified
9.4
6
|
Verified
7.7
202
|
Verified
9.0
5
|
Verified
7.3
198
|
Verified
Generative AI
Not enough data
6.3
28
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
20NINE and Sugar Sell are categorized as CRM
Unique Categories
20NINE has no unique categories
Sugar Sell has no unique categories
Reviews
Reviewers' Company Size
20NINE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sugar Sell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.2%
Management Consulting
11.1%
Wine and Spirits
5.6%
Real Estate
5.6%
Online Media
5.6%
Other
50.0%
Information Technology and Services
13.2%
Computer Software
10.4%
Marketing and Advertising
5.8%
Financial Services
5.6%
Construction
2.7%
Other
62.3%
Alternatives
Discussions
Do you have setup fees?
4 Comments
MR
YesRead more
How much does it cost and do I need to sign an agreement?
1 Comment
KP
The price of a CRM can vary wildly, and many CRM platforms charge for each user. An enterprise CRM like Microsoft Dynamics can cost up to $130 per user per...Read more
20NINE has no more discussions with answers
Why did you choose Sugar over something like Salesforce? what benefits do you see?
2 Comments
KR
We went with Sugar for the cost savings and it did what we needed well enough at the time. As we grew it was difficult to scale. We ended up switching to...Read more
How can my business deploy Sugar?
1 Comment
Official Response from Sugar Sell
Sugar can be deployed in nearly any IT environment: As a SaaS "On Demand" solution; behind your organizations firewall in your own datacenter; on public...Read more
How much does Sugar cost to deploy?
1 Comment
Official Response from Sugar Sell
Sugar is priced simply - with no hidden fees unlike other SaaS CRM providers.
Costs vary depending on edition, here are the breakdowns, in terms of user...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
