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At a Glance
Market Segments
Small-Business (66.7% of reviews)
Mid-Market (48.2% of reviews)
Entry-Level Pricing
€2.90 1 User Per Month
Contact Vendor for Pricing
20NINE
Star Rating
(19)4.8 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
€2.90 1 User Per Month
Browse all 10 pricing plansSage CRM
Star Rating
(132)3.8 out of 5
Market Segments
Mid-Market (48.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sage CRM's Ease of Setup is rated at 6.6, which indicates a more challenging onboarding process compared to 20NINE's impressive score of 8.8. Reviewers mention that 20NINE provides a more intuitive setup experience, making it easier for small businesses to get started quickly.
- Reviewers mention that Sage CRM's Quality of Support is rated at 7.1, which falls short of 20NINE's 9.3. Users on G2 highlight that 20NINE's support team is responsive and helpful, often resolving issues faster than Sage CRM's support.
- Users say that Sage CRM's Sales Force Automation features, such as Opportunity & Pipeline Management, score 7.6, while 20NINE excels with a score of 9.6. Reviewers mention that 20NINE's tools are more user-friendly and effective in tracking sales opportunities.
- G2 users report that Sage CRM's Marketing Automation capabilities, particularly in Email Marketing, are rated at 7.1, which is significantly lower than 20NINE's 9.2. Users mention that 20NINE offers more robust features for creating and managing email campaigns.
- Reviewers mention that Sage CRM's Customization options score 7.5, while 20NINE shines with a score of 9.3. Users report that 20NINE allows for greater flexibility in tailoring the software to meet specific business needs.
- Users on G2 highlight that Sage CRM's Reporting features score 7.7, whereas 20NINE achieves a remarkable 9.5. Reviewers say that 20NINE provides more comprehensive and visually appealing dashboards, making data analysis easier and more insightful.
Pricing
Entry-Level Pricing
20NINE
The super app
€2.90
1 User Per Month
- Calendar with reminders & meetings
- Lead management
- Categorise your companies
Free Trial
20NINE
Free Trial is available
Sage CRM
No trial information availableRatings
Meets Requirements
9.6
15
7.6
99
Ease of Use
9.4
15
7.3
99
Ease of Setup
8.8
7
6.7
46
Ease of Admin
9.5
7
7.0
41
Quality of Support
9.3
14
7.0
87
Has the product been a good partner in doing business?
9.8
7
6.7
36
Product Direction (% positive)
10.0
14
5.7
95
Features by Category
Sales Force Automation
9.2
13
|
Verified
7.6
72
|
Verified
9.3
9
Feature Not Available
9.6
13
|
Verified
7.6
68
|
Verified
9.5
13
|
Verified
7.7
70
|
Verified
9.3
12
|
Verified
7.1
56
|
Verified
9.2
13
|
Verified
7.1
63
|
Verified
9.2
13
|
Verified
7.3
59
|
Verified
9.4
9
|
Verified
7.3
64
|
Verified
9.5
10
7.5
64
|
Verified
Marketing Automation
9.2
10
|
Verified
7.2
53
|
Verified
Feature Not Available
7.4
52
|
Verified
9.4
12
|
Verified
7.2
59
|
Verified
Feature Not Available
7.3
52
|
Verified
Customer Support
Not enough data
7.3
59
|
Verified
Not enough data
7.5
55
|
Verified
Not enough data
7.4
60
|
Verified
Not enough data
7.4
52
|
Verified
Not enough data
7.1
56
|
Verified
Reporting & Analytics
9.5
13
|
Verified
7.7
73
|
Verified
9.6
12
|
Verified
7.9
66
|
Verified
9.3
12
|
Verified
7.0
62
|
Verified
Mobile & Social
9.0
12
|
Verified
Feature Not Available
Not enough data
Feature Not Available
9.6
13
|
Verified
6.5
50
|
Verified
Platform
9.3
5
|
Verified
7.4
38
|
Verified
9.3
7
|
Verified
7.2
42
|
Verified
9.3
7
|
Verified
7.9
39
|
Verified
Not enough data
7.7
32
|
Verified
Not enough data
8.0
27
8.8
7
|
Verified
7.1
38
|
Verified
9.0
7
|
Verified
7.3
38
|
Verified
Not enough data
7.4
39
|
Verified
Integration
9.0
5
|
Verified
7.6
41
|
Verified
9.4
6
|
Verified
7.6
34
|
Verified
9.0
5
|
Verified
7.3
33
|
Verified
Generative AI
Not enough data
8.1
15
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
20NINE and Sage CRM are categorized as CRM
Unique Categories
20NINE has no unique categories
Sage CRM has no unique categories
Reviews
Reviewers' Company Size
20NINE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sage CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.2%
Management Consulting
11.1%
Wine and Spirits
5.6%
Real Estate
5.6%
Online Media
5.6%
Other
50.0%
Information Technology and Services
13.0%
Computer Software
11.3%
Retail
3.5%
Marketing and Advertising
3.5%
Logistics and Supply Chain
3.5%
Other
65.2%
Alternatives
Discussions
Do you have setup fees?
4 Comments
MR
YesRead more
How much does it cost and do I need to sign an agreement?
1 Comment
KP
The price of a CRM can vary wildly, and many CRM platforms charge for each user. An enterprise CRM like Microsoft Dynamics can cost up to $130 per user per...Read more
20NINE has no more discussions with answers
Do you plan on creating a better user guide than what is currently out there?
1 Comment
GP
Hi Dennis
A good question. My answer here would be to contact a SAGE CRM consultant to do some training for you, either as a webex or onsite. This is always...Read more
Sage CRM has no more discussions with answers
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