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CRM Software
20NINE
Pipedrive
20NINE-vs-Pipedrive

Compare 20NINE and Pipedrive

Save your comparisonKeep these tools in one place and come back anytime.

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At a Glance
Pricing
Ratings
Features
Reviews
Alternatives
Discussions

At a Glance

Star Rating

(19)4.8 out of 5

(3,031)4.3 out of 5

Market Segments

Small-Business (66.7% of reviews)

Small-Business (72.8% of reviews)

Pros & Cons

Not enough data

Ease of Use (574) Intuitive (274) Missing Features (230) Limited Features (151)

Entry-Level Pricing

€2.90 1 User Per Month

$24.00 1 Seats Per Month

20NINE

Star Rating

(19)4.8 out of 5

Market Segments

Small-Business (66.7% of reviews)

Pros & Cons

Not enough data

Entry-Level Pricing

€2.90 1 User Per Month

Browse all 10 pricing plans

Pipedrive

Star Rating

(3,031)4.3 out of 5

Market Segments

Small-Business (72.8% of reviews)

Pros & Cons

Ease of Use (574) Intuitive (274) Missing Features (230) Limited Features (151)

Entry-Level Pricing

$24.00 1 Seats Per Month

Free Trial is available

Browse all 4 pricing plans

Summary

AI Generated Summary

AI-generated. Powered by real user reviews.

G2 reviewers report that Pipedrive excels in providing a comprehensive set of features for sales automation, with users highlighting its ability to act like a personal assistant by reminding them of follow-ups and allowing easy note-sharing with colleagues. This level of support is particularly beneficial for fast-moving teams.
Users say that 20NINE stands out for its simplicity and affordability, making it an attractive option for small to medium businesses. Reviewers appreciate the lack of a learning curve, stating that it allows them to transition from traditional methods like pen and paper to a more organized digital solution effortlessly.
According to verified reviews, Pipedrive's user interface is praised for its intuitive design and powerful search capabilities, enabling users to sort clients easily based on various criteria. This feature significantly enhances day-to-day usability for sales teams.
Reviewers mention that while 20NINE offers a user-friendly experience, it may lack some of the advanced features that Pipedrive provides, such as robust email integration and detailed reporting tools. This could be a consideration for businesses looking for more comprehensive CRM functionalities.
Users highlight that Pipedrive's strong mobile app support and integration capabilities make it a preferred choice for teams that require flexibility and connectivity on the go. This is particularly beneficial for users who need to manage their sales processes from various locations.
G2 reviewers indicate that while both platforms cater to small businesses, Pipedrive's higher overall satisfaction score reflects its ability to meet diverse user needs effectively, whereas 20NINE, despite its strengths in affordability and ease of use, may not fully satisfy users looking for a more feature-rich CRM experience.

Pricing

Entry-Level Pricing

20NINE

The super app

€2.90

1 User Per Month

Calendar with reminders & meetings
Lead management
Categorise your companies

Browse all 10 pricing plans

Pipedrive

Lite

$24.00

1 Seats Per Month

per month per user. 14$ / month billed annually

Organize your sales in one simple, intuitive workspace:
Lead, calendar and pipeline management
Sales Assistant and AI-generated reports

Browse all 4 pricing plans

Free Trial

20NINE

Free Trial is available

Pipedrive

Free Trial is available

Ratings

Meets Requirements

9.6

15

8.5

2,616

Ease of Use

9.4

15

8.9

2,656

Ease of Setup

8.8

7

8.7

1,665

Ease of Admin

9.5

7

8.6

1,023

Quality of Support

9.3

14

8.4

2,237

Has the product been a good partner in doing business?

9.8

7

8.7

991

Product Direction (% positive)

10.0

14

8.8

2,573

Features by Category

CRMHide 43 FeaturesShow 43 Features

9.3

14

7.9

2,337

Sales Force Automation

Contact & Account Management

9.2(won by 0.7)

13

|

Verified

8.5

2049

|

Verified

Partner Relationship Mgmt. (PRM)

9.3(won by default)

9

Feature Not Available

Opportunity & Pipeline Mgmt.

9.6(won by 0.7)

13

|

Verified

8.9

2125

|

Verified

Task / Activity Management

9.5(won by 0.9)

13

|

Verified

8.6

2109

|

Verified

Territory & Quota Management

9.3(won by 1.6)

12

|

Verified

7.7

1617

|

Verified

Desktop Integration

9.2(won by 0.8)

13

|

Verified

8.4

1128

|

Verified

Product & Price List Management

9.2(won by 1.5)

13

|

Verified

7.7

1615

|

Verified

Quote & Order Management

9.4(won by 1.7)

9

|

Verified

7.7

1570

Customer Contract Management

9.5(won by 1.7)

10

7.8

1674

Marketing Automation

Email Marketing

9.2(won by 1.7)

10

|

Verified

7.5

1517

|

Verified

Campaign Management

Feature Not Available

7.5(won by default)

1494

|

Verified

Lead Management

9.4(won by 0.9)

12

|

Verified

8.5

1862

|

Verified

Marketing ROI Analytics

Feature Not Available

7.5(won by default)

1447

|

Verified

Customer Support

Case Management

Not enough data

7.9(won by default)

1008

Customer Support Portal

Not enough data

7.8(won by default)

988

Knowledge Base

Not enough data

8.0(won by default)

1020

Call Center Features

Not enough data

7.5(won by default)

1475

Support Analytics

Not enough data

7.7(won by default)

961

Reporting & Analytics

Reporting

9.5(won by 1.5)

13

|

Verified

8.0

1878

|

Verified

Dashboards

9.6(won by 1.3)

12

|

Verified

8.3

1964

|

Verified

Forecasting

9.3(won by 1.4)

12

|

Verified

7.9

1722

|

Verified

Mobile & Social

Social Collaboration Features

9.0(won by 1.4)

12

|

Verified

7.6

1425

|

Verified

Social Network Integration

Not enough data

7.4(won by default)

1376

|

Verified

Mobile User Support

9.6(won by 1.7)

13

|

Verified

7.9

1592

|

Verified

Platform

Customization

9.3(won by 1.1)

5

|

Verified

8.2

1351

|

Verified

Workflow Capability

9.3(won by 1.0)

7

|

Verified

8.3

1349

User, Role, and Access Management

9.3(won by 0.9)

7

|

Verified

8.4

1360

|

Verified

Internationalization

Not enough data

8.2(won by default)

1169

|

Verified

Sandbox / Test Environments

Not enough data

7.3(won by default)

1059

|

Verified

Document & Content Mgmt.

8.8(won by 1.0)

7

|

Verified

7.8

1173

Performance and Reliability

9.0(won by 0.2)

7

|

Verified

8.8

1337

|

Verified

Output Document Generation

Not enough data

7.8(won by default)

1126

Integration

Data Import & Export Tools

9.0(won by 0.9)

5

|

Verified

8.1

1233

|

Verified

Integration APIs

9.4(won by 1.4)

6

|

Verified

8.0

1171

|

Verified

Breadth of Partner Applications

9.0(won by 1.1)

5

|

Verified

7.9

1099

|

Verified

Generative AI

AI Text Generation

Not enough data

Feature Not Available

Agentic AI - CRM

Autonomous Task Execution

Not enough data

7.3(won by default)

171

Multi-step Planning

Not enough data

7.6(won by default)

172

Cross-system Integration

Not enough data

7.5(won by default)

173

Adaptive Learning

Not enough data

7.3(won by default)

170

Natural Language Interaction

Not enough data

7.3(won by default)

171

Proactive Assistance

Not enough data

7.3(won by default)

169

Decision Making

Not enough data

7.6(won by default)

172

Email MarketingHide 24 FeaturesShow 24 Features

Not enough data

7.8

256

Email Marketing

Email and Mobile Preview

Not enough data

8.2(won by default)

211

Manage Email Lists

Not enough data

8.2(won by default)

212

High-Volume Sending

Not enough data

7.8(won by default)

206

Building and Personalizing Emails

Not enough data

8.2(won by default)

209

Sending Outbound Emails

Not enough data

8.3(won by default)

212

Manage Email Deliverability

Not enough data

8.2(won by default)

207

Automated Email Responses

Not enough data

7.9(won by default)

206

Multi-user Account

Not enough data

8.2(won by default)

203

Surveys

Not enough data

7.5(won by default)

197

Reporting & Analytics

A/B Testing

Not enough data

7.5(won by default)

192

Basic Reporting

Not enough data

8.2(won by default)

205

Generative AI

AI Text Generation

Not enough data

Feature Not Available

AI Text Summarization

Not enough data

Feature Not Available

Agentic AI - Email Marketing

Autonomous Task Execution

Not enough data

7.0(won by default)

25

Autonomous Task Execution

Not enough data

6.9(won by default)

25

Multi-step Planning

Not enough data

7.3(won by default)

25

Cross-system Integration

Not enough data

7.5(won by default)

24

Cross-system Integration

Not enough data

7.5(won by default)

25

Integration

Data Import & Export Tools

Not enough data

8.2(won by default)

227

Integration APIs

Not enough data

7.8(won by default)

224

Breadth of Partner Applications

Not enough data

7.9(won by default)

221

CRM Integration

Not enough data

8.2(won by default)

221

Social Media Integration

Not enough data

7.2(won by default)

213

E-Commerce Integration

Not enough data

7.3(won by default)

210

Online Form BuilderHide 9 FeaturesShow 9 Features

Not enough data

7.6

81

Customization

Custom Fields

Not enough data

8.3(won by default)

76

Conditional Logic

Not enough data

7.8(won by default)

72

Multi-page Forms

Not enough data

7.3(won by default)

71

Design

Not enough data

7.7(won by default)

76

Additional Functionality

Embedded Forms

Not enough data

8.2(won by default)

74

Offline Capability

Not enough data

6.7(won by default)

70

Notifications

Not enough data

7.8(won by default)

78

Payments

Not enough data

6.9(won by default)

71

Mobile Forms

Not enough data

7.5(won by default)

73

Sales Performance ManagementHide 14 FeaturesShow 14 Features

Not enough data

7.6

444

Agentic AI - Sales Performance Management

Autonomous Task Execution

Not enough data

7.2(won by default)

66

Natural Language Interaction

Not enough data

7.3(won by default)

65

Proactive Assistance

Not enough data

7.4(won by default)

64

Incentives

Badges

Not enough data

6.9(won by default)

391

Triggers

Not enough data

7.4(won by default)

401

Commission Calculator

Not enough data

Feature Not Available

Leaderboards

Not enough data

7.1(won by default)

395

Personalization

Profiles

Not enough data

7.7(won by default)

414

Custom Reports

Not enough data

7.9(won by default)

409

Dashboards

Not enough data

8.3(won by default)

429

Goal Setting

Not enough data

8.0(won by default)

411

Administrative

Integration

Not enough data

7.8(won by default)

409

Employee Structure

Not enough data

7.7(won by default)

401

Behavior Monitoring

Not enough data

7.5(won by default)

387

Email TrackingHide 16 FeaturesShow 16 Features

Not enough data

8.0

283

Agentic AI - Email Tracking

Autonomous Task Execution

Not enough data

7.7(won by default)

56

Multi-step Planning

Not enough data

7.8(won by default)

57

Cross-system Integration

Not enough data

7.7(won by default)

57

Adaptive Learning

Not enough data

7.5(won by default)

55

Natural Language Interaction

Not enough data

7.6(won by default)

56

Proactive Assistance

Not enough data

7.8(won by default)

56

Decision Making

Not enough data

8.1(won by default)

55

Analytics

Open Rates

Not enough data

8.0(won by default)

256

Link Activity

Not enough data

8.2(won by default)

257

Attachment Activity

Not enough data

8.1(won by default)

249

Customizations

Email Platform Integration

Not enough data

8.2(won by default)

268

Email Scheduling

Not enough data

8.3(won by default)

257

Notifications

Not enough data

8.4(won by default)

270

Email Categorization

Not enough data

7.9(won by default)

257

Templates

Not enough data

8.3(won by default)

259

Generative AI

AI Text Generation

Not enough data

Feature Not Available

Sales AnalyticsHide 18 FeaturesShow 18 Features

Not enough data

7.8

470

Agentic AI - Sales Analytics

Autonomous Task Execution

Not enough data

7.3(won by default)

57

Cross-system Integration

Not enough data

7.4(won by default)

58

Adaptive Learning

Not enough data

7.4(won by default)

58

Natural Language Interaction

Not enough data

7.3(won by default)

58

Proactive Assistance

Not enough data

7.3(won by default)

57

Data Sourcing

Data Sourcing

Not enough data

7.8(won by default)

425

Exporting & Sharing Data

Not enough data

8.0(won by default)

432

Multi-Device Data Visualization

Not enough data

7.9(won by default)

427

Interactive Dashboards

Not enough data

8.4(won by default)

436

Data Segmentation

Not enough data

8.0(won by default)

421

Predictive Analytics

Lead Scoring

Not enough data

7.7(won by default)

422

Opportunity Scoring

Not enough data

7.8(won by default)

424

Risk Analysis

Not enough data

7.4(won by default)

407

Live Forecasting

Not enough data

7.7(won by default)

416

Sales Management

Live Pipeline Management

Not enough data

8.7(won by default)

442

Sales Gamification

Not enough data

7.6(won by default)

410

Account-Based Analytics

Not enough data

8.3(won by default)

419

Activity Tracking

Not enough data

8.7(won by default)

443

Categories

Categories

Shared Categories

20NINE

Pipedrive

20NINE and Pipedrive are categorized as CRM

Unique Categories

20NINE has no unique categories

Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder

Reviews

Reviewers' Company Size

20NINE

Small-Business(50 or fewer emp.)

66.7%

Mid-Market(51-1000 emp.)

22.2%

Enterprise(> 1000 emp.)

11.1%

Pipedrive

Small-Business(50 or fewer emp.)

72.8%

Mid-Market(51-1000 emp.)

22.9%

Enterprise(> 1000 emp.)

4.4%

Small-Business

(50 or fewer emp.)

66.7%

72.8%

Mid-Market

(51-1000 emp.)

22.2%

22.9%

Enterprise

(> 1000 emp.)

11.1%

4.4%

Reviewers' Industry

20NINE

Information Technology and Services

22.2%

Management Consulting

11.1%

Wine and Spirits

5.6%

Real Estate

5.6%

Online Media

5.6%

Other

50.0%

Pipedrive

Computer Software

11.0%

Information Technology and Services

10.1%

Marketing and Advertising

9.9%

Financial Services

4.2%

Construction

3.3%

Other

61.5%

Alternatives

20NINE Alternatives

Agentforce Sales

HubSpot Sales Hub

Less Annoying CRM

Pipedrive Alternatives

Discussions

20NINE Discussions

Do you have setup fees?

4 Comments

Official Response from 20NINE

Salesbox does not require any setup projects. Salesbox does not charge any setup fees or start fees. Just register and start working. Also download the...Read more

How much does it cost and do I need to sign an agreement?

1 Comment

Official Response from 20NINE

The fee is charged monthly. To start using Salesbox simply accept our terms of use.Read more

Monty the Mongoose crying

20NINE has no more discussions with answers

See all discussions

Pipedrive Discussions

What is the best way to use email marketing with Pipedrive?

3 Comments

AC

PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal...Read more

What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?

2 Comments

JB

In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people...Read more

What is Pipedrive used for?

2 Comments

AS

Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key...Read more

See all discussions

Ask 20NINE a Question Contact 20NINE

Ask Pipedrive a Question Contact Pipedrive

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Ratings
Features
Reviews
Alternatives
Discussions

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