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At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (72.3% of reviews)
Entry-Level Pricing
€2.90 1 User Per Month
$24.00 1 Seats Per Month
20NINE
Star Rating
(19)4.8 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
€2.90 1 User Per Month
Browse all 10 pricing plansPipedrive
Star Rating
(2,830)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in its Opportunity & Pipeline Management with a score of 8.8, while 20NINE shines even brighter with a score of 9.6, indicating a more robust feature set for tracking sales opportunities.
- Reviewers mention that Pipedrive's Quality of Support is rated at 8.3, which is decent, but 20NINE significantly outperforms it with a score of 9.3, suggesting that users find 20NINE's support more responsive and helpful.
- G2 users highlight that Pipedrive's Ease of Use is rated at 8.9, making it user-friendly, but 20NINE's score of 9.4 indicates an even more intuitive interface, which could lead to quicker onboarding for new users.
- Users on G2 report that Pipedrive's Task / Activity Management feature is effective with a score of 8.6, but 20NINE's score of 9.5 suggests it offers superior tools for managing daily tasks and activities.
- Reviewers mention that Pipedrive's Customization options are rated at 8.1, which is good, but 20NINE's score of 9.3 indicates a more flexible platform that allows for greater personalization to fit specific business needs.
- Users say that while Pipedrive has a solid Reporting feature with a score of 7.9, 20NINE's impressive score of 9.5 suggests it provides more comprehensive analytics and reporting capabilities, which can be crucial for data-driven decision-making.
Pricing
Entry-Level Pricing
20NINE
The super app
€2.90
1 User Per Month
- Calendar with reminders & meetings
- Lead management
- Categorise your companies
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
20NINE
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
9.6
15
8.5
2,488
Ease of Use
9.4
15
8.9
2,524
Ease of Setup
8.8
7
8.7
1,543
Ease of Admin
9.5
7
8.6
997
Quality of Support
9.3
14
8.4
2,128
Has the product been a good partner in doing business?
9.8
7
8.7
965
Product Direction (% positive)
10.0
14
8.8
2,452
Features by Category
Sales Force Automation
9.2
13
|
Verified
8.5
2004
|
Verified
9.3
9
Feature Not Available
9.6
13
|
Verified
8.8
2039
|
Verified
9.5
13
|
Verified
8.6
2050
|
Verified
9.3
12
|
Verified
7.7
1609
|
Verified
9.2
13
|
Verified
8.3
1100
|
Verified
9.2
13
|
Verified
7.7
1610
|
Verified
9.4
9
|
Verified
7.7
1565
9.5
10
7.8
1667
Marketing Automation
9.2
10
|
Verified
7.5
1498
|
Verified
Feature Not Available
7.5
1483
|
Verified
9.4
12
|
Verified
8.5
1820
|
Verified
Feature Not Available
7.5
1446
|
Verified
Customer Support
Not enough data
7.9
1005
Not enough data
7.8
986
Not enough data
8.0
1016
Not enough data
7.5
1474
Not enough data
7.7
959
Reporting & Analytics
9.5
13
|
Verified
8.0
1853
|
Verified
9.6
12
|
Verified
8.3
1942
|
Verified
9.3
12
|
Verified
7.9
1716
|
Verified
Mobile & Social
9.0
12
|
Verified
7.6
1422
|
Verified
Not enough data
7.4
1376
|
Verified
9.6
13
|
Verified
7.9
1584
|
Verified
Platform
9.3
5
|
Verified
8.2
1334
|
Verified
9.3
7
|
Verified
8.3
1315
9.3
7
|
Verified
8.4
1352
|
Verified
Not enough data
8.2
1167
|
Verified
Not enough data
7.3
1059
|
Verified
8.8
7
|
Verified
7.8
1168
9.0
7
|
Verified
8.7
1317
|
Verified
Not enough data
7.8
1123
Integration
9.0
5
|
Verified
8.1
1224
|
Verified
9.4
6
|
Verified
8.0
1157
|
Verified
9.0
5
|
Verified
7.9
1090
|
Verified
Generative AI
Not enough data
Feature Not Available
Agentic AI - CRM
Not enough data
7.2
167
Not enough data
7.5
168
Not enough data
7.4
166
Not enough data
7.2
167
Not enough data
7.3
166
Not enough data
7.3
167
Not enough data
7.5
168
Email Marketing
Not enough data
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
208
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
204
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Integration
Not enough data
8.2
225
Not enough data
7.8
222
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
65
Not enough data
7.3
64
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
399
Not enough data
Feature Not Available
Not enough data
7.1
394
Personalization
Not enough data
7.7
413
Not enough data
7.9
406
Not enough data
8.2
425
Not enough data
8.0
410
Administrative
Not enough data
7.8
406
Not enough data
7.7
399
Not enough data
7.5
386
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.7
56
Not enough data
7.6
55
Not enough data
7.5
54
Not enough data
7.6
55
Not enough data
7.8
55
Not enough data
8.1
54
Analytics
Not enough data
8.0
254
Not enough data
8.2
255
Not enough data
8.1
247
Customizations
Not enough data
8.2
265
Not enough data
8.3
254
Not enough data
8.3
266
Not enough data
7.9
255
Not enough data
8.3
256
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
57
Not enough data
7.4
57
Not enough data
7.3
57
Not enough data
7.2
56
Data Sourcing
Not enough data
7.8
424
Not enough data
8.0
428
Not enough data
7.9
425
Not enough data
8.4
432
Not enough data
8.0
418
Predictive Analytics
Not enough data
7.7
420
Not enough data
7.8
422
Not enough data
7.3
405
Not enough data
7.7
413
Sales Management
Not enough data
8.6
438
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
437
Categories
Categories
Shared Categories
20NINE and Pipedrive are categorized as CRM
Unique Categories
20NINE has no unique categories
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
20NINE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.2%
Management Consulting
11.1%
Wine and Spirits
5.6%
Real Estate
5.6%
Online Media
5.6%
Other
50.0%
Computer Software
10.8%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.3%
Real Estate
3.3%
Other
61.4%
Alternatives
Discussions
Do you have setup fees?
4 Comments
MR
YesRead more
How much does it cost and do I need to sign an agreement?
1 Comment
KP
The price of a CRM can vary wildly, and many CRM platforms charge for each user. An enterprise CRM like Microsoft Dynamics can cost up to $130 per user per...Read more
20NINE has no more discussions with answers
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
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