Compare 20NINE and Pipedrive 
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (72.6% of reviews)
Entry-Level Pricing
€2.90 1 User Per Month
$24.00 1 Seats Per Month
20NINE
Star Rating
(19)4.8 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
€2.90 1 User Per Month
Browse all 10 pricing plansPipedrive
Star Rating
(2,970)4.3 out of 5
Market Segments
Small-Business (72.6% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user satisfaction, with many praising its intuitive interface that simplifies deal monitoring and collaboration across teams. Users appreciate features like reminders and deal win animations that enhance their experience.
- Users say that 20NINE stands out for its affordability and ease of use, making it a great choice for small to medium businesses. Reviewers highlight its simple design and lack of a learning curve, allowing them to transition from traditional methods to a digital platform effortlessly.
- According to verified reviews, Pipedrive's implementation process is notably quick, with users mentioning that the setup is straightforward and helps them stay organized. This efficiency is a significant advantage for businesses looking to get up and running without delays.
- Reviewers mention that while 20NINE offers a solid user experience, it lacks the extensive features found in Pipedrive, which may limit its effectiveness for businesses with more complex needs. Users appreciate the simplicity but note that it may not cater to all advanced CRM requirements.
- G2 reviewers highlight that Pipedrive's support quality is commendable, with users feeling well-supported during their CRM journey. This aspect is crucial for businesses that rely on timely assistance to resolve issues and optimize their use of the software.
- Users report that while both platforms cater to small businesses, Pipedrive's broader feature set and higher overall satisfaction ratings make it a more robust choice for those looking for a comprehensive CRM solution, despite its higher price point compared to 20NINE.
Pricing
Entry-Level Pricing
20NINE
The super app
€2.90
1 User Per Month
- Calendar with reminders & meetings
- Lead management
- Categorise your companies
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
20NINE
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
9.6
15
8.5
2,575
Ease of Use
9.4
15
8.8
2,612
Ease of Setup
8.8
7
8.7
1,619
Ease of Admin
9.5
7
8.6
1,019
Quality of Support
9.3
14
8.4
2,202
Has the product been a good partner in doing business?
9.8
7
8.7
987
Product Direction (% positive)
10.0
14
8.8
2,537
Features by Category
Sales Force Automation
9.2
13
|
Verified
8.5
2040
|
Verified
9.3
9
Feature Not Available
9.6
13
|
Verified
8.9
2100
|
Verified
9.5
13
|
Verified
8.6
2094
|
Verified
9.3
12
|
Verified
7.7
1614
|
Verified
9.2
13
|
Verified
8.3
1118
|
Verified
9.2
13
|
Verified
7.7
1615
|
Verified
9.4
9
|
Verified
7.7
1569
9.5
10
7.8
1674
Marketing Automation
9.2
10
|
Verified
7.5
1511
|
Verified
Feature Not Available
7.5
1492
|
Verified
9.4
12
|
Verified
8.5
1848
|
Verified
Feature Not Available
7.5
1448
|
Verified
Customer Support
Not enough data
7.9
1008
Not enough data
7.8
988
Not enough data
8.0
1019
Not enough data
7.5
1476
Not enough data
7.7
961
Reporting & Analytics
9.5
13
|
Verified
8.0
1870
|
Verified
9.6
12
|
Verified
8.3
1958
|
Verified
9.3
12
|
Verified
7.9
1720
|
Verified
Mobile & Social
9.0
12
|
Verified
7.6
1424
|
Verified
Not enough data
7.4
1376
|
Verified
9.6
13
|
Verified
7.9
1589
|
Verified
Platform
9.3
5
|
Verified
8.2
1342
|
Verified
9.3
7
|
Verified
8.3
1334
9.3
7
|
Verified
8.4
1358
|
Verified
Not enough data
8.2
1169
|
Verified
Not enough data
7.3
1059
|
Verified
8.8
7
|
Verified
7.8
1171
9.0
7
|
Verified
8.7
1324
|
Verified
Not enough data
7.8
1125
Integration
9.0
5
|
Verified
8.1
1228
|
Verified
9.4
6
|
Verified
8.0
1163
|
Verified
9.0
5
|
Verified
7.8
1091
|
Verified
Generative AI
Not enough data
Feature Not Available
Agentic AI - CRM
Not enough data
7.3
169
Not enough data
7.6
172
Not enough data
7.5
170
Not enough data
7.3
169
Not enough data
7.3
168
Not enough data
7.3
169
Not enough data
7.6
172
Email Marketing
Not enough data
8.2
210
Not enough data
8.2
211
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
211
Not enough data
8.2
206
Not enough data
7.9
205
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
226
Not enough data
7.8
223
Not enough data
7.9
220
Not enough data
8.2
220
Not enough data
7.2
213
Not enough data
7.3
210
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
400
Not enough data
Feature Not Available
Not enough data
7.1
395
Personalization
Not enough data
7.7
414
Not enough data
7.9
408
Not enough data
8.3
428
Not enough data
8.0
411
Administrative
Not enough data
7.8
408
Not enough data
7.7
401
Not enough data
7.5
387
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.8
57
Not enough data
7.7
57
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Analytics
Not enough data
8.0
255
Not enough data
8.2
256
Not enough data
8.1
249
Customizations
Not enough data
8.2
267
Not enough data
8.3
256
Not enough data
8.3
269
Not enough data
7.9
257
Not enough data
8.3
258
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Data Sourcing
Not enough data
7.8
425
Not enough data
8.0
431
Not enough data
7.9
426
Not enough data
8.4
435
Not enough data
8.0
420
Predictive Analytics
Not enough data
7.7
422
Not enough data
7.8
424
Not enough data
7.4
407
Not enough data
7.7
416
Sales Management
Not enough data
8.7
441
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
441
Categories
Categories
Shared Categories
20NINE and Pipedrive are categorized as CRM
Unique Categories
20NINE has no unique categories
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
20NINE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.2%
Management Consulting
11.1%
Wine and Spirits
5.6%
Real Estate
5.6%
Online Media
5.6%
Other
50.0%
Computer Software
10.9%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.2%
Real Estate
3.2%
Other
61.5%
Alternatives
Discussions
Do you have setup fees?
4 Comments
MR
YesRead more
How much does it cost and do I need to sign an agreement?
1 Comment
KP
The price of a CRM can vary wildly, and many CRM platforms charge for each user. An enterprise CRM like Microsoft Dynamics can cost up to $130 per user per...Read more
20NINE has no more discussions with answers
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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