Link copied to clipboard # 20NINE vs Kommo Comparison - What are their main differences? Share [ Export ](/compare/20nine/kommo/export.csv) 20NINEKommo[+ Add Product](#) Pricing **20NINE** Free Trial **€2.90** 1 User Per Month · The super app **€1.90** 1 User Per Month · Doc Management **€1.90** 1 Signed document With One-Time Purchase · Flexible E-Signing **€1.90** 1 User Per Month · Office 365 **€1.90** 1 User Per Month · Google **€1.90** 1 User Per Month · Wordpress forms **€1.90** 1 User Per Month · Microsoft Teams **€1.90** 1 User Per Month · LinkedIn **€1.90** 1 User Per Month · Mailchimp **€1.90** 1 User Per Month · Connect documents Show more **Kommo** Free Trial **$15.00** Per User Per Month · Base **$25.00** Per User Per Month · Advanced **$45.00** Per User Per Month · Enterprise **Pricing Insights** from reviews Perceived Cost **20NINE** $$$$$ **Kommo** $$$$$ Average Discount **20NINE** Not enough reviews yet **Kommo** 10% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **20NINE** 6 months Based on 100 responses **Kommo** 6 months Based on 100 responses Return on Investment **20NINE** 6 months Based on 100 responses **Kommo** 6 months Based on 100 responses ![20NINE](https://images.g2crowd.com/uploads/product/hd_favicon/d73dcd6691ede1e84f400a8b215f473e/20nine.svg "20NINE") ![Kommo](https://images.g2crowd.com/uploads/product/hd_favicon/336b51d8022254961a96881cbfd1b78a/kommo.svg "Kommo") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **20NINE** Not enough data **Kommo** Integration (4) Ease of Use (3) Expertise Required (2) Integration Issues (2) Integrations **20NINE** Not enough data **Kommo** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a70c0e0f26ded6f6c6813e514d2fa20/claude.png "Product Avatar Image") Claude ](https://www.g2.com/products/claude/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_aeae116c52945fdecd7ed16d621cb315/data-studio.png "Product Avatar Image") Data Studio ](https://www.g2.com/products/data-studio/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c234b0ee74b541afa9ab8821ce182db8/facebook-for-business.png "Product Avatar Image") Facebook ](https://www.g2.com/products/facebook-for-business/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d5220037917b5e22299bcf93896c3ecb/google-ads.jpg "Product Avatar Image") Google Ads ](https://www.g2.com/products/google-ads/reviews)[ View all ](https://www.g2.com/products/kommo/integrations) Screenshots **20NINE** ![20NINE screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/194164/Header.png) **Kommo** ![Kommo screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/106160/salesbot_1x.png) **Ratings** from reviews Meets Requirements **20NINE** **9.6** /10 Based on 15 responses **Kommo** **8.3** /10 Based on 74 responses Ease of Use **20NINE** **9.4** /10 Based on 15 responses **Kommo** **8.2** /10 Based on 77 responses Ease of Setup **20NINE** **8.8** /10 Based on 7 responses **Kommo** **7.8** /10 Based on 63 responses Ease of Admin **20NINE** **9.5** /10 Based on 7 responses **Kommo** **8.7** /10 Based on 34 responses Quality of Support **20NINE** **9.3** /10 Based on 14 responses **Kommo** **7.7** /10 Based on 73 responses Has the product been a good partner in doing business? **20NINE** **9.8** /10 Based on 7 responses **Kommo** **8.2** /10 Based on 34 responses Product Direction (% positive) **20NINE** **10.0** /10 Based on 14 responses **Kommo** **8.6** /10 Based on 69 responses **Features** ratings from reviews CRM **9.3** /10 Based on 14 responses **7.8** /10 Based on 83 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 66.7% Mid-Market(51-1000 emp.) 22.2% Enterprise(\> 1000 emp.) 11.1% Small-Business(50 or fewer emp.) 66.7% Mid-Market(51-1000 emp.) 22.2% Enterprise(\> 1000 emp.) 11.1% Small-Business(50 or fewer emp.) 76.2% Mid-Market(51-1000 emp.) 11.9% Enterprise(\> 1000 emp.) 11.9% Small-Business(50 or fewer emp.) 76.2% Mid-Market(51-1000 emp.) 11.9% Enterprise(\> 1000 emp.) 11.9% **Reviewers' Industry** [![20NINE](https://images.g2crowd.com/uploads/product/hd_favicon/d73dcd6691ede1e84f400a8b215f473e/20nine.svg "20NINE")](https://www.g2.com/products/20nine/reviews) 20NINE Information Technology and Services 22.2% Management Consulting 11.1% Wine and Spirits 5.6% Real Estate 5.6% Online Media 5.6% Other 50.0% [![Kommo](https://images.g2crowd.com/uploads/product/hd_favicon/336b51d8022254961a96881cbfd1b78a/kommo.svg "Kommo")](https://www.g2.com/products/kommo/reviews) Kommo Marketing and Advertising 18.8% Information Technology and Services 13.8% Leisure, Travel & Tourism 7.5% Hospitality 3.8% Education Management 3.8% Other 52.5% Alternatives **20NINE Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Less Annoying CRM](https://images.g2crowd.com/uploads/product/hd_favicon/b3f6393b63f82e5e208b792cee45992d/less-annoying-crm.svg "Less Annoying CRM") [ Less Annoying CRM ](/products/less-annoying-crm/reviews) ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) **Kommo Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") [ Pipedrive ](/products/pipedrive/reviews) ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") [ Zoho ](/products/zoho-crm/reviews) ## 20NINE vs Kommo FAQs Generated using AI Last updated: August 17, 2026 ### What is the difference between Kommo vs 20NINE? 20NINE stands out for higher reviewer satisfaction across all key dimensions compared to Kommo, especially in support and ease of use. | [Kommo](https://www.g2.com/products/kommo/reviews) | [20NINE](https://www.g2.com/products/20nine/reviews) | | --- | --- | | 4.2/5 (75 reviews) | 4.8/5 (20 reviews) | | Small-Business | Small-Business | | 8.0 | 8.8 | | 8.2 | 9.3 | | Integration (4 all-time mentions) | Intuitive Interface | ### How do the pricing models of Kommo and 20NINE compare? 20NINE is rated higher for value, with a stronger Price/Cost satisfaction score than Kommo. - **Kommo:** In recent reviews, some buyers mention Kommo as affordable, but others cite its price as high for small businesses. - **20NINE:** Reviewers consistently highlight 20NINE's affordability and value, calling it extremely affordable and well-suited for small businesses. ### What are the best alternatives to Kommo and 20NINE? The top 3 alternatives to Kommo and 20NINE are Agentforce Sales, HubSpot Sales Hub, and Pipedrive. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Kommo](https://www.g2.com/products/kommo/reviews) | 4.2/5 (75 reviews) | Small-Business | Affordable for some, but price cited as high for small businesses | Integration (4 all-time mentions) | | [20NINE](https://www.g2.com/products/20nine/reviews) | 4.8/5 (20 reviews) | Small-Business | Extremely affordable, praised for value | Intuitive Interface | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876 reviews) | Mid-Market | — | — | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,910 reviews) | Small-Business | — | — | | [Pipedrive](https://www.g2.com/products/pipedrive/reviews) | 4.3/5 (3,112 reviews) | Small-Business | — | — | ### Which CRM features should I prioritize when comparing Kommo and 20NINE? Buyers comparing Kommo and 20NINE should prioritize Customization, Integrations, Automation, Campaign Management, and Partner Relationship Management. - **Customization:** Kommo has 2 all-time mentions of limited customization; 20NINE is praised for customizable record structures in recent reviews. - **Integrations:** Kommo has 4 all-time mentions for integrations and supports tools like WhatsApp, Shopify, and Make; 20NINE is noted for restricted integration capabilities in recent reviews. - **Automation:** Kommo has 2 all-time mentions for automation features; 20NINE is described as focused on core CRM without advanced automation. - **Campaign Management:** Kommo offers campaign management, which 20NINE does not. - **Partner Relationship Management (PRM):** 20NINE offers PRM features, which Kommo does not. ### What are the pros and cons of Kommo vs 20NINE? Kommo's headline strength is integrations, while 20NINE's is its intuitive interface and ease of use. - **Kommo strengths:** Integration (4 all-time mentions), ease of use (3 all-time mentions), automation features (2 all-time mentions), intuitive interface (2 all-time mentions), task management (2 all-time mentions), user-friendly (2 all-time mentions), affordable (1 all-time mention), automation focus (1 all-time mention), customer support (1 all-time mention), easy access (1 all-time mention), easy setup (1 all-time mention), lead management (1 all-time mention). - **Kommo trade-offs:** Expertise required (2 all-time mentions), integration issues (2 all-time mentions), learning curve (2 all-time mentions), limited customization (2 all-time mentions), connectivity issues (1 all-time mention), expensive (1 all-time mention), not intuitive (1 all-time mention). - **20NINE strengths:** In recent reviews, buyers highlight its intuitive interface, ease of use, affordability, and customizable record structure. - **20NINE trade-offs:** Recent reviews note restricted integration capabilities, lack of bulk editing, and limited automation compared to more advanced CRMs. ### Is Kommo or 20NINE better for small businesses? 20NINE is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment. - **Kommo:** Small-Business segment; reviewers note its integrations and automation, but some cite a learning curve and higher price for small businesses. - **20NINE:** Small-Business segment; reviewers consistently praise its affordability, intuitive interface, and suitability for small teams. ### Which CRM platform has better integrations? Kommo is favored for integrations, with more reviewer-cited integration strengths and supported tools than 20NINE. - **Kommo:** Integrations with WhatsApp, Shopify, and Make are cited in recent reviews, with 4 all-time mentions for integration strengths. - **20NINE:** Recent reviews note restricted integration capabilities and lack of automatic Outlook sync or ERP connections. ### How do Kommo and 20NINE compare on customer support? 20NINE is rated materially higher for Quality of Support, with a 1.1-point advantage over Kommo (9.3 vs 8.2). - **Kommo:** Reviewers report mixed support experiences, with some citing slow or less effective support and others noting helpful responses. - **20NINE:** Reviewers consistently praise support as amazing, responsive, and helpful, with multiple 7/7 support ratings. ### Which is easier to implement, Kommo or 20NINE? 20NINE is rated higher for Ease of Setup, with a 0.8-point advantage over Kommo (8.8 vs 8.0). - **Kommo:** Reviewers describe setup as practical and intuitive for basic use, but note a learning curve and complexity for advanced features and automations. - **20NINE:** Reviewers highlight a smooth setup process, easy onboarding, and minimal training required, especially for non-technical users. ### Which product has better Customization? 20NINE is favored for Customization, with reviewers citing its customizable record structure and higher Meets Requirements score. - **Kommo:** Meets Requirements score: 8.4; 2 all-time mentions of limited customization; reviewers note some customization options require external tools or APIs. - **20NINE:** Meets Requirements score: 9.6; reviewers highlight the ability to build custom fields and adapt record structures for specific business needs.