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# 20NINE vs HubSpot Sales Hub Comparison - What are their main differences?

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20NINEHubSpot Sales Hub[+ Add Product](#)

Pricing

**20NINE**
Free Trial

**€2.90** 1 User Per Month · The super app

**€1.90** 1 User Per Month · Doc Management

**€1.90** 1 Signed document With One-Time Purchase · Flexible E-Signing 

**€1.90** 1 User Per Month · Office 365

**€1.90** 1 User Per Month · Google

**€1.90** 1 User Per Month · Wordpress forms

**€1.90** 1 User Per Month · Microsoft Teams

**€1.90** 1 User Per Month · LinkedIn

**€1.90** 1 User Per Month · Mailchimp

**€1.90** 1 User Per Month · Connect documents

Show more

**HubSpot Sales Hub**
Free Trial

**$0.00** · Free

**$15.00** Per User Per Month · Starter

**$90.00** Per User Per Month · Professional

**$150.00** Per User Per Month · Enterprise

Show more

**Pricing Insights**
from reviews

Perceived Cost

**20NINE**
$$$$$

**HubSpot Sales Hub**
$$$$$

Average Discount

**20NINE**
Not enough reviews yet

**HubSpot Sales Hub**
16%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**20NINE** 6 months
Based on 100 responses

**HubSpot Sales Hub** 6 months
Based on 100 responses

Return on Investment

**20NINE** 6 months
Based on 100 responses

**HubSpot Sales Hub** 6 months
Based on 100 responses

 ![20NINE](https://images.g2crowd.com/uploads/product/hd_favicon/d73dcd6691ede1e84f400a8b215f473e/20nine.svg "20NINE")

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

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**Pros & Cons**
from reviews

**20NINE**
Not enough data

**HubSpot Sales Hub**

Easy Daily Use (924)

Time-Saving Sales Work (372)

Rising Costs At Scale (250)

Advanced Features Behind Tiers (190)

Integrations

**20NINE**
Not enough data

**HubSpot Sales Hub**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image")

3CX

](https://www.g2.com/products/3cx/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5fef15936627dac55873302a7b11add3/absorb-software-absorb-lms.png "Product Avatar Image")

Absorb LMS

](https://www.g2.com/products/absorb-software-absorb-lms/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image")

Aircall

](https://www.g2.com/products/aircall/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d8d487b67574b56a5ad57a2f0f159a30/airtable.jpg "Product Avatar Image")

Airtable

](https://www.g2.com/products/airtable/reviews)[
View all
](https://www.g2.com/products/hubspot-sales-hub/integrations)

Screenshots

**20NINE**
 ![20NINE screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/194164/Header.png)

**HubSpot Sales Hub**
 ![HubSpot Sales Hub screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1478161/conversation-intelligence-en.png)

**Ratings**
from reviews

Meets Requirements

**20NINE**

**9.6** /10

Based on 15 responses

**HubSpot Sales Hub**

**8.6** /10

Based on 10,185 responses

Ease of Use

**20NINE**

**9.4** /10

Based on 15 responses

**HubSpot Sales Hub**

**8.7** /10

Based on 11,374 responses

Ease of Setup

**20NINE**

**8.8** /10

Based on 7 responses

**HubSpot Sales Hub**

**8.3** /10

Based on 5,330 responses

Ease of Admin

**20NINE**

**9.5** /10

Based on 7 responses

**HubSpot Sales Hub**

**8.5** /10

Based on 3,227 responses

Quality of Support

**20NINE**

**9.3** /10

Based on 14 responses

**HubSpot Sales Hub**

**8.6** /10

Based on 9,176 responses

Has the product been a good partner in doing business?

**20NINE**

**9.8** /10

Based on 7 responses

**HubSpot Sales Hub**

**8.7** /10

Based on 3,176 responses

Product Direction (% positive)

**20NINE**

**10.0** /10

Based on 14 responses

**HubSpot Sales Hub**

**8.7** /10

Based on 9,707 responses

**Features**
ratings from reviews

CRM

**9.3** /10

Based on 14 responses

**8.3** /10

Based on 8,062 responses

AI Sales Assistant

Not enough data

**8.4** /10

Based on 840 responses

Sales Engagement

Not enough data

**8.0** /10

Based on 1,906 responses

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Conversation Intelligence

Not enough data

**7.6** /10

Based on 386 responses

AI Agents For Business Operations

Not enough data

**8.4** /10

Based on 11 responses

Business Scheduling

Not enough data

**8.4** /10

Based on 771 responses

Visitor Identification

Not enough data

**6.1** /10

Based on 17 responses

Sales Performance Management

Not enough data

**8.0** /10

Based on 1,391 responses

Email Tracking

Not enough data

**7.8** /10

Based on 2,528 responses

Sales Analytics

Not enough data

**8.0** /10

Based on 1,870 responses

Outbound Call Tracking

Not enough data

**8.3** /10

Based on 1,508 responses

Sales Enablement

Not enough data

**7.7** /10

Based on 1,027 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
66.7%

Mid-Market(51-1000 emp.)
22.2%

Enterprise(\> 1000 emp.)
11.1%

Small-Business(50 or fewer emp.)
66.7%

Mid-Market(51-1000 emp.)
22.2%

Enterprise(\> 1000 emp.)
11.1%

Small-Business(50 or fewer emp.)
60.5%

Mid-Market(51-1000 emp.)
35.5%

Enterprise(\> 1000 emp.)
4.0%

Small-Business(50 or fewer emp.)
60.5%

Mid-Market(51-1000 emp.)
35.5%

Enterprise(\> 1000 emp.)
4.0%

**Reviewers' Industry**

[![20NINE](https://images.g2crowd.com/uploads/product/hd_favicon/d73dcd6691ede1e84f400a8b215f473e/20nine.svg "20NINE")](https://www.g2.com/products/20nine/reviews)
20NINE

Information Technology and Services
22.2%

Management Consulting
11.1%

Wine and Spirits
5.6%

Real Estate
5.6%

Online Media
5.6%

Other
50.0%

[![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")](https://www.g2.com/products/hubspot-sales-hub/reviews)
HubSpot Sales Hub

Computer Software
15.7%

Information Technology and Services
12.1%

Marketing and Advertising
9.8%

Financial Services
4.3%

Education Management
3.2%

Other
54.8%

Alternatives

**20NINE Alternatives**

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![Less Annoying CRM](https://images.g2crowd.com/uploads/product/hd_favicon/b3f6393b63f82e5e208b792cee45992d/less-annoying-crm.svg "Less Annoying CRM")

[
Less Annoying CRM
](/products/less-annoying-crm/reviews)

 ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales")

[
Freshsales
](/products/freshsales/reviews)

 ![Nimble CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1487565546/nimble.svg "Nimble CRM")

[
Nimble
](/products/nimble/reviews)

**HubSpot Sales Hub Alternatives**

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft")

[
Salesloft
](/products/salesloft/reviews)

 ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales")

[
Freshsales
](/products/freshsales/reviews)

 ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io")

[
Apollo.io
](/products/apollo-io/reviews)

## 20NINE vs HubSpot Sales Hub FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between HubSpot Sales Hub vs 20NINE?

HubSpot Sales Hub is distinguished by its extensive review volume and automation features, while 20NINE stands out for its higher satisfaction scores and focus on simplicity for small businesses.

| [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | [20NINE](https://www.g2.com/products/20nine/reviews) |
| --- | --- |
| 4.4/5 (13,910 reviews) | 4.8/5 (20 reviews) |
| Small-Business | Small-Business |
| 8.3 | 8.8 |
| 8.6 | 9.3 |
| Ease of Use (1,216 all-time mentions) | Simple, intuitive design for small teams |

### How do the pricing models of HubSpot Sales Hub and 20NINE compare?

20NINE is rated higher for value, with a stronger Price/Cost satisfaction score than HubSpot Sales Hub.

- **HubSpot Sales Hub:** In recent reviews, several small-business reviewers cite concerns about the cost of advanced features and the need to upgrade for deeper analytics.
- **20NINE:** Reviewers consistently highlight 20NINE's affordability and value for small businesses, describing it as "extremely affordable" and praising its all-in-one approach without unnecessary extras.
- **Switching reasons:** Recent reviewers who switched away from HubSpot Sales Hub cite lower cost and more included functionality as key reasons for moving to a competitor.

### What are the best alternatives to HubSpot Sales Hub and 20NINE?

The top three alternatives to HubSpot Sales Hub and 20NINE are Agentforce Sales, Apollo.io, and Salesloft.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,910 reviews) | Small-Business | Reviewers note higher costs for advanced features | Ease of Use (1,216 all-time mentions) |
| [20NINE](https://www.g2.com/products/20nine/reviews) | 4.8/5 (20 reviews) | Small-Business | Described as extremely affordable and all-in-one | Simple, intuitive design for small teams |
| [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876 reviews) | Mid-Market | — | — |
| [Apollo.io](https://www.g2.com/products/apollo-io/reviews) | 4.7/5 (9,797 reviews) | Small-Business | — | — |
| [Salesloft](https://www.g2.com/products/salesloft/reviews) | 4.5/5 (4,287 reviews) | Mid-Market | — | — |

### Which CRM features should I prioritize when comparing HubSpot Sales Hub and 20NINE?

Buyers comparing HubSpot Sales Hub and 20NINE should prioritize Ease of Use, Integrations, Automation, Customization, and Reporting.

- **Ease of Use:** HubSpot Sales Hub 8.7 (1,216 all-time mentions); 20NINE 9.4
- **Integrations:** HubSpot Sales Hub 511 all-time mentions; 20NINE reviewers note limited integration capabilities
- **Automation:** HubSpot Sales Hub 453 all-time mentions; 20NINE reviewers cite basic automation
- **Customization:** HubSpot Sales Hub 298 all-time mentions; 20NINE praised for customizable record structure for manufacturing-specific needs
- **Reporting:** HubSpot Sales Hub frequently cited for reporting and analytics; 20NINE offers visual dashboards but with fewer advanced analytics

### What are the pros and cons of HubSpot Sales Hub vs 20NINE?

HubSpot Sales Hub's headline strength is its robust automation and integration ecosystem, while 20NINE excels in simplicity and affordability for small businesses.

- **HubSpot Sales Hub strengths:** Ease of Use (1,216 all-time mentions), Lead Management (571), Integrations (511), Automation (453), Customization (298), Reporting and analytics frequently cited.
- **HubSpot Sales Hub trade-offs:** Learning Curve (384 all-time mentions), Complexity (223), higher costs for advanced features, and some advanced reporting locked behind higher tiers.
- **20NINE strengths:** Simple, intuitive design, high Ease of Use (9.4), high Meets Requirements (9.6), praised for affordability and customizable fields for industry-specific needs.
- **20NINE trade-offs:** Limited integrations, basic GDPR tooling, restricted bulk operations, and fewer advanced analytics or marketing automation features.

### Is HubSpot Sales Hub or 20NINE better for small businesses?

20NINE is the better fit for small businesses, with higher satisfaction scores and a focus on simplicity and affordability.

- **HubSpot Sales Hub:** Largest segment is Small-Business; reviewers appreciate its automation and integrations but cite higher costs and a learning curve for small teams.
- **20NINE:** Largest segment is Small-Business; reviewers consistently highlight its ease of use, affordability, and suitability for small teams with minimal training required.

### Which CRM platform has better integrations?

HubSpot Sales Hub is favored for integrations, with a significantly higher volume of reviewer-cited integration mentions.

- **HubSpot Sales Hub:** 511 all-time mentions of integrations, with reviewers highlighting Google Workspace and WhatsApp integration as streamlining communication and workflow.
- **20NINE:** Reviewers note limited integration capabilities, with specific mention of lacking automatic Outlook email sync and ERP connections.

### How do HubSpot Sales Hub and 20NINE compare on customer support?

20NINE leads on Quality of Support by a material margin, with a 0.7-point advantage over HubSpot Sales Hub.

- **HubSpot Sales Hub:** Quality of Support score 8.6; reviewers describe support as generally helpful but cite occasional dissatisfaction with technical knowledge and responsiveness.
- **20NINE:** Quality of Support score 9.3; reviewers consistently praise support as "amazing" and "very friendly," with positive experiences across onboarding and ongoing assistance.

### Which is easier to implement, HubSpot Sales Hub or 20NINE?

20NINE has a modest advantage in Ease of Setup, scoring 0.5 points higher than HubSpot Sales Hub.

- **HubSpot Sales Hub:** Ease of Setup score 8.3; reviewers describe setup as straightforward for most, but note a learning curve and more complex onboarding for advanced features.
- **20NINE:** Ease of Setup score 8.8; reviewers highlight its simple onboarding, minimal training requirements, and quick adoption by non-technical staff.

### Which product has better Reporting?

HubSpot Sales Hub is more frequently cited for Reporting, with extensive reviewer feedback on its analytics and dashboard capabilities.

- **HubSpot Sales Hub:** Reporting and analytics are frequently cited in recent reviews, with reviewers praising real-time tracking, customizable dashboards, and reporting features; 298 all-time mentions for Customization and multiple reviews highlight reporting as a core strength.
- **20NINE:** Reviewers note visual dashboards and real-time progress tracking, but cite fewer advanced analytics and reporting options compared to HubSpot Sales Hub.