Compare 20NINE and Dynamics 365 Sales 
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Mid-Market (39.3% of reviews)
Entry-Level Pricing
€2.90 1 User Per Month
$210/month per user
20NINE
Star Rating
(19)4.8 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
€2.90 1 User Per Month
Browse all 10 pricing plansDynamics 365 Sales
Star Rating
(1,611)3.8 out of 5
Market Segments
Mid-Market (39.3% of reviews)
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plans20NINE vs Dynamics 365 Sales
When assessing the two solutions, reviewers found 20NINE easier to use, set up, and administer. Reviewers also preferred doing business with 20NINE overall.
- Reviewers felt that 20NINE meets the needs of their business better than Dynamics 365 Sales.
- When comparing quality of ongoing product support, reviewers felt that 20NINE is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of 20NINE over Dynamics 365 Sales.
Pricing
Entry-Level Pricing
20NINE
The super app
€2.90
1 User Per Month
- Calendar with reminders & meetings
- Lead management
- Categorise your companies
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
Free Trial
20NINE
Free Trial is available
Dynamics 365 Sales
No trial information availableRatings
Meets Requirements
9.6
15
8.1
1,285
Ease of Use
9.4
15
7.4
1,291
Ease of Setup
8.8
7
7.2
411
Ease of Admin
9.5
7
7.6
383
Quality of Support
9.3
14
7.5
1,126
Has the product been a good partner in doing business?
9.8
7
7.8
378
Product Direction (% positive)
10.0
14
6.3
1,266
Features by Category
Sales Force Automation
9.2
13
|
Verified
8.1
964
|
Verified
9.3
9
7.9
679
|
Verified
9.6
13
|
Verified
7.9
903
|
Verified
9.5
13
|
Verified
7.8
970
|
Verified
9.3
12
|
Verified
7.6
735
|
Verified
9.2
13
|
Verified
7.9
866
|
Verified
9.2
13
|
Verified
7.6
729
|
Verified
9.4
9
|
Verified
7.8
719
|
Verified
9.5
10
8.0
768
|
Verified
Marketing Automation
9.2
10
|
Verified
7.6
754
|
Verified
Feature Not Available
7.5
732
|
Verified
9.4
12
|
Verified
7.8
820
|
Verified
Feature Not Available
7.6
642
|
Verified
Customer Support
Not enough data
8.0
708
|
Verified
Not enough data
7.8
672
|
Verified
Not enough data
7.9
694
|
Verified
Not enough data
7.7
603
|
Verified
Not enough data
7.9
630
|
Verified
Reporting & Analytics
9.5
13
|
Verified
7.9
896
|
Verified
9.6
12
|
Verified
7.9
945
|
Verified
9.3
12
|
Verified
7.7
783
|
Verified
Mobile & Social
9.0
12
|
Verified
7.5
556
|
Verified
Not enough data
7.6
550
|
Verified
9.6
13
|
Verified
7.4
620
|
Verified
Platform
9.3
5
|
Verified
8.1
293
|
Verified
9.3
7
|
Verified
8.1
307
|
Verified
9.3
7
|
Verified
8.2
301
|
Verified
Not enough data
7.9
227
|
Verified
Not enough data
7.9
249
|
Verified
8.8
7
|
Verified
7.8
275
|
Verified
9.0
7
|
Verified
7.7
291
|
Verified
Not enough data
7.8
254
|
Verified
Integration
9.0
5
|
Verified
7.9
297
|
Verified
9.4
6
|
Verified
7.8
232
|
Verified
9.0
5
|
Verified
7.6
238
|
Verified
Generative AI
Not enough data
8.1
18
Agentic AI - CRM
Not enough data
8.0
5
Not enough data
6.7
5
Not enough data
7.4
7
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Predictive Analytics
Not enough data
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Sales Management
Not enough data
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Feedback
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
20NINE and Dynamics 365 Sales are categorized as CRM
Unique Categories
20NINE has no unique categories
Dynamics 365 Sales is categorized as Sales Analytics and Sales Coaching
Reviews
Reviewers' Company Size
20NINE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.2%
Management Consulting
11.1%
Wine and Spirits
5.6%
Real Estate
5.6%
Online Media
5.6%
Other
50.0%
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.3%
Alternatives
Discussions
Do you have setup fees?
4 Comments
MR
YesRead more
How much does it cost and do I need to sign an agreement?
1 Comment
KP
The price of a CRM can vary wildly, and many CRM platforms charge for each user. An enterprise CRM like Microsoft Dynamics can cost up to $130 per user per...Read more
20NINE has no more discussions with answers
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
