Link copied to clipboard # 20NINE vs Salesforce Sales Cloud Comparison - What are their main differences? Share [ Export ](/compare/20nine/agentforce-sales-formerly-salesforce-sales-cloud/export.csv) 20NINESalesforce Sales Cloud[+ Add Product](#) Pricing **20NINE** Free Trial **€2.90** 1 User Per Month · The super app **€1.90** 1 User Per Month · Doc Management **€1.90** 1 Signed document With One-Time Purchase · Flexible E-Signing **€1.90** 1 User Per Month · Office 365 **€1.90** 1 User Per Month · Google **€1.90** 1 User Per Month · Wordpress forms **€1.90** 1 User Per Month · Microsoft Teams **€1.90** 1 User Per Month · LinkedIn **€1.90** 1 User Per Month · Mailchimp **€1.90** 1 User Per Month · Connect documents Show more **Salesforce Sales Cloud** Free Trial **$25.00** 1 User Per Month · Starter Edition **$100.00** 1 User Per Month · Professional Edition **$165.00** 1 User Per Month · Enterprise Edition **$330.00** 1 User Per Month · Unlimited Edition Show more **Pricing Insights** from reviews Perceived Cost **20NINE** $$$$$ **Salesforce Sales Cloud** $$$$$ Average Discount **20NINE** Not enough reviews yet **Salesforce Sales Cloud** 16% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **20NINE** 6 months Based on 100 responses **Salesforce Sales Cloud** 6 months Based on 100 responses Return on Investment **20NINE** 6 months Based on 100 responses **Salesforce Sales Cloud** 6 months Based on 100 responses ![20NINE](https://images.g2crowd.com/uploads/product/hd_favicon/d73dcd6691ede1e84f400a8b215f473e/20nine.svg "20NINE") ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **20NINE** Not enough data **Salesforce Sales Cloud** Easy To Use (901) More Time Selling (706) High Costs (584) Steep Learning Curve (396) Integrations **20NINE** Not enough data **Salesforce Sales Cloud** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a32e0e26763af4564c2d6b2d497f3b71/6sense-revenue-marketing.png "Product Avatar Image") 6sense Revenue Marketing ](https://www.g2.com/products/6sense-revenue-marketing/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a32e0e26763af4564c2d6b2d497f3b71/6sense-sales.png "Product Avatar Image") 6sense Sales Intelligence ](https://www.g2.com/products/6sense-sales/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image") 8x8 Work ](https://www.g2.com/products/8x8-work/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image") Adobe Acrobat ](https://www.g2.com/products/adobe-acrobat/reviews)[ View all ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/integrations) Screenshots **20NINE** ![20NINE screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/194164/Header.png) **Salesforce Sales Cloud** ![Salesforce Sales Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1331455/Screenshot-2025-02-28-at-3.19.28-PM.png) **Ratings** from reviews Meets Requirements **20NINE** **9.6** /10 Based on 15 responses **Salesforce Sales Cloud** **8.8** /10 Based on 14,333 responses Ease of Use **20NINE** **9.4** /10 Based on 15 responses **Salesforce Sales Cloud** **8.2** /10 Based on 19,735 responses Ease of Setup **20NINE** **8.8** /10 Based on 7 responses **Salesforce Sales Cloud** **7.9** /10 Based on 10,631 responses Ease of Admin **20NINE** **9.5** /10 Based on 7 responses **Salesforce Sales Cloud** **7.9** /10 Based on 4,589 responses Quality of Support **20NINE** **9.3** /10 Based on 14 responses **Salesforce Sales Cloud** **8.1** /10 Based on 12,527 responses Has the product been a good partner in doing business? **20NINE** **9.8** /10 Based on 7 responses **Salesforce Sales Cloud** **8.4** /10 Based on 4,555 responses Product Direction (% positive) **20NINE** **10.0** /10 Based on 14 responses **Salesforce Sales Cloud** **8.3** /10 Based on 13,907 responses **Features** ratings from reviews CRM **9.3** /10 Based on 14 responses **8.8** /10 Based on 12,745 responses Location Intelligence Not enough data **8.4** /10 Based on 45 responses AI Sales Assistant Not enough data **8.8** /10 Based on 442 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Sales Engagement Not enough data **8.5** /10 Based on 642 responses Conversation Intelligence Not enough data **8.9** /10 Based on 185 responses Revenue Operations & Intelligence (RO&I) Not enough data **8.4** /10 Based on 88 responses Field Sales Not enough data **8.6** /10 Based on 41 responses Business Scheduling Not enough data **8.3** /10 Based on 186 responses Sales Planning Not enough data **8.5** /10 Based on 207 responses Lead Scoring Not enough data **8.5** /10 Based on 520 responses Sales Performance Management Not enough data **8.5** /10 Based on 689 responses Email Tracking Not enough data **8.4** /10 Based on 718 responses Sales Analytics Not enough data **8.5** /10 Based on 1,215 responses Outbound Call Tracking Not enough data **8.6** /10 Based on 222 responses Sales Coaching Not enough data **8.7** /10 Based on 311 responses Sales Enablement Not enough data **8.3** /10 Based on 446 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 66.7% Mid-Market(51-1000 emp.) 22.2% Enterprise(\> 1000 emp.) 11.1% Small-Business(50 or fewer emp.) 66.7% Mid-Market(51-1000 emp.) 22.2% Enterprise(\> 1000 emp.) 11.1% Small-Business(50 or fewer emp.) 20.6% Mid-Market(51-1000 emp.) 45.7% Enterprise(\> 1000 emp.) 33.7% Small-Business(50 or fewer emp.) 20.6% Mid-Market(51-1000 emp.) 45.7% Enterprise(\> 1000 emp.) 33.7% **Reviewers' Industry** [![20NINE](https://images.g2crowd.com/uploads/product/hd_favicon/d73dcd6691ede1e84f400a8b215f473e/20nine.svg "20NINE")](https://www.g2.com/products/20nine/reviews) 20NINE Information Technology and Services 22.2% Management Consulting 11.1% Wine and Spirits 5.6% Real Estate 5.6% Online Media 5.6% Other 50.0% [![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Salesforce Sales Cloud Computer Software 13.1% Information Technology and Services 11.7% Financial Services 7.1% Marketing and Advertising 4.8% Non-Profit Organization Management 3.0% Other 60.4% Alternatives **20NINE Alternatives** ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Less Annoying CRM](https://images.g2crowd.com/uploads/product/hd_favicon/b3f6393b63f82e5e208b792cee45992d/less-annoying-crm.svg "Less Annoying CRM") [ Less Annoying CRM ](/products/less-annoying-crm/reviews) ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) ![Nimble CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1487565546/nimble.svg "Nimble CRM") [ Nimble ](/products/nimble/reviews) **Salesforce Sales Cloud Alternatives** ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft") [ Salesloft ](/products/salesloft/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io") [ Apollo.io ](/products/apollo-io/reviews) ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach") [ Outreach ](/products/outreach/reviews) ## 20NINE vs Salesforce Sales Cloud FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between Agentforce Sales vs 20NINE? Agentforce Sales is distinguished by its enterprise-grade breadth and flexibility, while 20NINE is favored for its simplicity and small-business focus. | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | [20NINE](https://www.g2.com/products/20nine/reviews) | | --- | --- | | 4.4/5 (25,876 reviews) | 4.8/5 (20 reviews) | | Mid-Market | Small-Business | | 7.8 | 8.8 | | 8.1 | 9.3 | | Enterprise-grade breadth and flexibility | Simple, intuitive, and highly rated for small teams | ### How do the pricing models of Agentforce Sales and 20NINE compare? 20NINE is rated as the stronger value, with a higher satisfaction score on price and cost-related dimensions. - **Agentforce Sales:** Reviewers frequently cite high licensing and implementation costs, especially as organizations scale or add advanced features. - **20NINE:** Reviewers consistently highlight its affordability and value for small businesses, with praise for its low price and practical feature set. - **Switching reasons:** Recent reviews mention small businesses choosing 20NINE to avoid the higher costs and complexity of larger CRM platforms. ### What are the best alternatives to Agentforce Sales and 20NINE? The top 3 alternatives to Agentforce Sales and 20NINE are Clari, Salesloft, and HubSpot Sales Hub. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876 reviews) | Mid-Market | High licensing and implementation costs, especially for advanced features | Enterprise-grade breadth and flexibility | | [20NINE](https://www.g2.com/products/20nine/reviews) | 4.8/5 (20 reviews) | Small-Business | Consistently praised for affordability and value | Simple, intuitive, and highly rated for small teams | | [Clari](https://www.g2.com/products/clari/reviews) | 4.6/5 (5,610 reviews) | Enterprise | — | Pipeline management and forecasting | | [Salesloft](https://www.g2.com/products/salesloft/reviews) | 4.5/5 (4,287 reviews) | Mid-Market | — | Sales engagement and automation | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,910 reviews) | Small-Business | — | Ease of use and all-in-one sales tools | ### Which CRM features should I prioritize when comparing Agentforce Sales and 20NINE? Buyers should prioritize Reporting, Ease of Use, Integrations, Customization, and Pricing when comparing Agentforce Sales and 20NINE. - **Reporting:** Agentforce Sales is frequently praised for its robust reporting and dashboard capabilities; 20NINE is noted for simple, visual dashboards but with fewer advanced analytics. - **Ease of Use:** 20NINE scores 9.4, while Agentforce Sales scores 8.2, indicating a significant ease-of-use advantage for 20NINE. - **Integrations:** Agentforce Sales is cited for strong integration with Salesforce ecosystem and tools like Jira and Google Workspace; 20NINE reviewers mention limited integration options. - **Customization:** Agentforce Sales is highly customizable for complex workflows; 20NINE offers customizable fields but less depth for advanced processes. - **Pricing:** 20NINE is consistently praised for affordability, while Agentforce Sales is noted for higher licensing and implementation costs. ### What are the pros and cons of Agentforce Sales vs 20NINE? Agentforce Sales is strongest in breadth, flexibility, and reporting, while 20NINE excels in simplicity and affordability for small businesses. - **Agentforce Sales strengths:** Enterprise-grade breadth and flexibility, robust reporting and dashboards, strong automation and AI features, deep customization, and extensive integration options. - **Agentforce Sales trade-offs:** Steep learning curve, higher licensing and implementation costs, complexity for new users, and advanced customization often requires technical expertise. - **20NINE strengths:** Simple and intuitive interface, highly rated for ease of use (9.4), affordable pricing, quick onboarding, and practical for small teams with customizable fields. - **20NINE trade-offs:** Limited integrations, basic GDPR tooling, restricted bulk operations, and fewer advanced analytics or automation features compared to larger platforms. ### Is Agentforce Sales or 20NINE better for small businesses? 20NINE is the better fit for small businesses, with a higher small-business segment share and stronger reviewer sentiment. - **Agentforce Sales:** Largest segment is Mid-Market; reviewers note its power and flexibility but mention complexity and higher costs as challenges for smaller teams. - **20NINE:** Largest segment is Small-Business; reviewers consistently praise its simplicity, affordability, and suitability for small teams with minimal training required. ### Which CRM platform has better integrations? Agentforce Sales is favored for integrations, with reviewers citing broader and deeper integration capabilities. - **Agentforce Sales:** Reviewers mention integrations with Salesforce ecosystem, Jira, and Google Workspace, highlighting its ability to connect with a wide range of business tools. - **20NINE:** Reviewers note limited integration options, with some mention of Microsoft Office 365, Outlook, and OneDrive, but overall fewer integration capabilities. ### How do Agentforce Sales and 20NINE compare on customer support? 20NINE leads on Quality of Support, with a 1.2-point advantage over Agentforce Sales (9.3 vs 8.1). - **Agentforce Sales:** Reviewers describe support as variable, with some citing slow or inadequate post-sale support and frequent account executive changes. - **20NINE:** Reviewers consistently praise support as responsive and helpful, with several noting excellent onboarding and ongoing assistance. ### Which is easier to implement, Agentforce Sales or 20NINE? 20NINE is easier to implement, with a 1.0-point higher Ease of Setup score (8.8 vs 7.8). - **Agentforce Sales:** Reviewers report a steep learning curve, complex setup for advanced features, and the need for technical expertise for customization and integrations. - **20NINE:** Reviewers highlight quick onboarding, minimal training required, and straightforward configuration for small teams, though some manual setup is needed for custom workflows. ### Which product has better Reporting? Agentforce Sales is favored for Reporting, with reviewers citing its robust reporting and dashboard capabilities. - **Agentforce Sales:** Reviewers frequently praise its reporting and analytics features, customizable dashboards, and real-time pipeline visibility; reporting is a standout feature in recent reviews. - **20NINE:** Reviewers note simple, visual dashboards and basic reporting, but fewer advanced analytics or customization options compared to Agentforce Sales.