Compare 20NINE and Agentforce Sales (formerly Salesforce Sales Cloud) 
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
€2.90 1 User Per Month
$25.00 1 User Per Month
20NINE
Star Rating
(19)4.8 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
€2.90 1 User Per Month
Browse all 10 pricing plansAgentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,764)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in providing powerful automation and customizable dashboards, which significantly enhance the efficiency of managing sales pipelines and customer relationships. Users appreciate how these features save time and streamline processes, making it a robust choice for larger teams.
- Users say that 20NINE stands out for its simplicity and ease of use, with many highlighting the lack of a learning curve. This makes it an attractive option for small businesses looking for an affordable solution without the complexities often associated with CRM systems.
- Reviewers mention that Agentforce Sales has a higher overall satisfaction score, reflecting its strong market presence and extensive feature set. Users have noted the platform's ability to provide real-time insights and effective tracking of customer inquiries, which helps maintain strong client relationships.
- According to verified reviews, 20NINE is praised for its affordability, with a significantly lower entry-level price compared to Agentforce Sales. This makes it particularly appealing for small to medium-sized enterprises that need a cost-effective CRM solution.
- Users highlight that while Agentforce Sales offers a comprehensive suite of features, some may find it challenging to set up and customize to their specific needs. In contrast, 20NINE's straightforward interface allows users to manage clients, sales, and documents with minimal hassle.
- G2 reviewers note that Agentforce Sales provides a higher quality of support, which is crucial for businesses that require ongoing assistance. Users have shared positive experiences regarding the platform's ability to help teams collaborate effectively and resolve customer inquiries efficiently.
Pricing
Entry-Level Pricing
20NINE
The super app
€2.90
1 User Per Month
- Calendar with reminders & meetings
- Lead management
- Categorise your companies
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
20NINE
Free Trial is available
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
Ratings
Meets Requirements
9.6
15
8.8
14,164
Ease of Use
9.4
15
8.2
18,160
Ease of Setup
8.8
7
7.8
9,097
Ease of Admin
9.5
7
7.9
4,493
Quality of Support
9.3
14
8.1
12,365
Has the product been a good partner in doing business?
9.8
7
8.4
4,458
Product Direction (% positive)
10.0
14
8.3
13,789
Features by Category
Sales Force Automation
9.2
13
|
Verified
8.8
9622
|
Verified
9.3
9
8.3
6403
|
Verified
9.6
13
|
Verified
8.7
9343
|
Verified
9.5
13
|
Verified
8.3
9553
|
Verified
9.3
12
|
Verified
8.0
7327
|
Verified
9.2
13
|
Verified
8.2
7626
|
Verified
9.2
13
|
Verified
8.0
6768
|
Verified
9.4
9
|
Verified
8.1
6669
|
Verified
9.5
10
8.3
7420
|
Verified
Marketing Automation
9.2
10
|
Verified
8.0
6682
|
Verified
Feature Not Available
8.1
7002
|
Verified
9.4
12
|
Verified
8.5
8138
|
Verified
Feature Not Available
7.9
5430
Customer Support
Not enough data
8.3
6838
|
Verified
Not enough data
8.1
6388
|
Verified
Not enough data
8.2
6794
|
Verified
Not enough data
8.0
5500
|
Verified
Not enough data
8.2
5990
|
Verified
Reporting & Analytics
9.5
13
|
Verified
8.5
9042
|
Verified
9.6
12
|
Verified
8.5
9205
|
Verified
9.3
12
|
Verified
8.2
7483
|
Verified
Mobile & Social
9.0
12
|
Verified
7.9
5629
|
Verified
Not enough data
7.8
5248
|
Verified
9.6
13
|
Verified
7.7
6110
|
Verified
Platform
9.3
5
|
Verified
8.5
3689
|
Verified
9.3
7
|
Verified
8.5
3694
|
Verified
9.3
7
|
Verified
8.6
3647
|
Verified
Not enough data
8.4
2906
|
Verified
Not enough data
8.5
3188
|
Verified
8.8
7
|
Verified
8.1
3207
|
Verified
9.0
7
|
Verified
8.7
3678
|
Verified
Not enough data
8.1
3033
Integration
9.0
5
|
Verified
8.5
2614
|
Verified
9.4
6
|
Verified
8.5
3106
|
Verified
9.0
5
|
Verified
8.5
2921
|
Verified
Generative AI
Not enough data
7.6
897
Agentic AI - CRM
Not enough data
8.1
290
Not enough data
8.0
254
Not enough data
8.3
271
Not enough data
8.1
239
Not enough data
8.1
243
Not enough data
8.2
265
Not enough data
8.3
260
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.7
36
Not enough data
8.4
32
Not enough data
8.6
36
Not enough data
8.4
36
Analysis
Not enough data
8.3
29
Not enough data
8.5
36
Not enough data
8.4
32
Not enough data
8.4
31
Reporting
Not enough data
8.7
30
Not enough data
8.3
25
Not enough data
8.6
23
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
273
Not enough data
8.8
298
Not enough data
8.8
321
Not enough data
8.7
293
Organization
Not enough data
9.0
356
Not enough data
8.8
349
Not enough data
8.8
343
Performance Analysis
Not enough data
8.4
287
Not enough data
8.8
311
Sales Analysis
Not enough data
8.5
285
Not enough data
8.8
303
Generative AI
Not enough data
8.5
125
Not enough data
8.5
125
Agentic AI - AI Sales Assistant
Not enough data
9.2
32
Not enough data
9.2
31
Not enough data
9.0
28
Not enough data
9.1
27
Not enough data
9.3
28
Not enough data
9.1
28
Not enough data
9.3
30
Integrated Workflows
Not enough data
8.7
522
Not enough data
8.5
511
Not enough data
8.1
466
Not enough data
8.1
460
Not enough data
8.9
525
Not enough data
8.4
468
Not enough data
8.6
481
Repeatability and Reportability
Not enough data
8.4
482
Not enough data
8.7
501
Not enough data
8.7
498
Not enough data
8.3
482
Not enough data
7.8
415
AI and Automation
Not enough data
8.5
462
Not enough data
8.4
470
Not enough data
8.3
427
Not enough data
8.0
431
Not enough data
7.8
415
Generative AI
Not enough data
7.4
269
Agentic AI - Sales Engagement
Not enough data
8.3
88
Not enough data
8.5
89
Not enough data
8.6
87
Not enough data
8.4
88
Not enough data
8.3
88
Not enough data
8.2
88
Not enough data
8.5
88
Call Analytics
Not enough data
8.7
133
Not enough data
8.6
137
Not enough data
8.7
133
Not enough data
8.9
134
Artificial Intelligence - Conversation Intelligence
Not enough data
8.7
142
Not enough data
8.7
126
Not enough data
Not enough data
Generative AI
Not enough data
8.3
60
Agentic AI - Conversation Intelligence
Not enough data
8.8
14
Not enough data
9.2
15
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
8.8
14
Not enough data
8.8
15
Not enough data
9.1
15
Revenue Sourcing and Forecasting
Not enough data
8.7
66
Not enough data
8.6
69
Not enough data
8.9
69
Not enough data
8.5
63
Not enough data
8.5
66
Not enough data
8.4
58
Not enough data
8.2
58
CRM Data Enrichment
Not enough data
8.1
64
Not enough data
8.4
62
Not enough data
8.2
59
Not enough data
8.2
65
Not enough data
8.5
56
Account Management
Not enough data
8.3
63
Not enough data
8.1
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.7
56
Not enough data
8.4
56
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
8.1
22
Not enough data
8.4
23
Not enough data
8.4
21
Not enough data
8.2
21
Not enough data
8.3
23
Territory Mapping
Not enough data
8.8
32
Not enough data
8.6
30
Not enough data
8.5
30
Route Planning
Not enough data
9.0
29
Not enough data
9.0
31
Not enough data
9.2
32
Sales Performance Management
Not enough data
8.3
27
Not enough data
8.4
30
Not enough data
9.0
30
Presentation and Forms
Not enough data
8.1
26
Not enough data
8.3
29
Not enough data
8.6
29
Integrations
Not enough data
8.1
157
Not enough data
8.5
158
Not enough data
8.1
158
Not enough data
8.1
157
Not enough data
8.8
160
Branding & Customizatio
Not enough data
8.1
152
Not enough data
8.2
156
Not enough data
8.3
155
Automatic Rules & Configurations
Not enough data
8.4
156
Not enough data
8.3
156
Not enough data
8.0
158
Agentic AI - Business Scheduling
Not enough data
8.4
33
Not enough data
8.4
34
Sales Performance Features - Sales Planning
Not enough data
8.5
173
Not enough data
8.5
162
Not enough data
8.5
167
Not enough data
8.6
169
Not enough data
8.7
171
Not enough data
8.8
166
Not enough data
8.2
162
Territory Management - Sales Planning
Not enough data
8.6
164
Not enough data
8.5
170
Quota & Capacity Management - Sales Planning
Not enough data
8.4
166
Not enough data
8.4
174
Not enough data
8.4
166
Agentic AI - Sales Planning
Not enough data
8.5
56
Not enough data
8.6
55
Agentic AI - Lead Scoring
Not enough data
8.0
57
Not enough data
8.3
56
Not enough data
8.0
57
Not enough data
8.2
58
Attribution
Not enough data
8.9
455
Not enough data
8.9
461
Not enough data
8.6
436
Discovery
Not enough data
8.9
465
Not enough data
8.6
455
Not enough data
8.6
432
Management
Not enough data
8.5
420
Not enough data
8.7
441
Platform
Not enough data
8.6
431
Not enough data
8.6
432
Agentic AI - Sales Performance Management
Not enough data
8.5
69
Not enough data
8.7
69
Not enough data
8.5
70
Incentives
Not enough data
8.2
433
Not enough data
8.4
496
Not enough data
8.0
430
Not enough data
8.6
508
Personalization
Not enough data
8.6
478
Not enough data
8.8
556
Not enough data
8.9
589
Not enough data
8.6
532
Administrative
Not enough data
8.7
559
Not enough data
8.5
522
Not enough data
8.4
503
Agentic AI - Email Tracking
Not enough data
8.2
62
Not enough data
8.4
60
Not enough data
8.4
60
Not enough data
8.3
62
Not enough data
8.4
61
Not enough data
8.3
60
Not enough data
8.4
63
Analytics
Not enough data
8.3
569
Not enough data
8.4
576
Not enough data
8.3
590
Customizations
Not enough data
8.7
623
Not enough data
8.5
592
Not enough data
8.6
625
Not enough data
8.4
570
Not enough data
8.4
598
Generative AI
Not enough data
7.5
289
Agentic AI - Sales Analytics
Not enough data
8.3
78
Not enough data
8.6
79
Not enough data
8.4
78
Not enough data
8.4
77
Not enough data
8.2
78
Data Sourcing
Not enough data
8.5
966
Not enough data
8.7
997
Not enough data
8.4
899
Not enough data
8.7
1028
Not enough data
8.6
959
Predictive Analytics
Not enough data
8.4
944
Not enough data
8.6
959
Not enough data
8.1
852
Not enough data
8.3
893
Sales Management
Not enough data
8.7
983
Not enough data
8.1
854
Not enough data
8.6
977
Not enough data
8.8
1046
Agentic AI - Outbound Call Tracking
Not enough data
8.6
38
Not enough data
8.6
39
Calling
Not enough data
8.5
185
Not enough data
8.4
176
Not enough data
8.7
185
Not enough data
8.7
183
Not enough data
8.6
44
Contacts
Not enough data
8.8
176
Not enough data
8.7
179
Not enough data
8.7
181
Insights
Not enough data
9.1
189
Not enough data
8.9
182
Not enough data
8.3
178
Not enough data
8.5
188
Not enough data
8.4
182
Not enough data
8.7
38
Agentic AI - Sales Coaching
Not enough data
9.0
20
Not enough data
8.9
20
Not enough data
9.1
20
Not enough data
9.2
20
Training
Not enough data
8.8
255
Not enough data
8.8
247
Not enough data
8.5
207
Not enough data
8.5
242
Feedback
Not enough data
8.8
236
Not enough data
8.6
232
Not enough data
8.6
213
Not enough data
8.6
200
Not enough data
8.8
225
Not enough data
8.9
226
Not enough data
8.7
198
Generative AI
Not enough data
7.6
70
Agentic AI - Sales Enablement
Not enough data
8.0
33
Not enough data
8.0
33
Not enough data
8.2
33
Content Management
Not enough data
8.3
351
Not enough data
8.1
342
Not enough data
8.2
328
Not enough data
8.5
318
Not enough data
8.3
335
Analytics
Not enough data
8.7
346
Not enough data
8.4
344
Not enough data
8.5
226
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.4
27
Not enough data
8.4
27
Not enough data
8.5
27
Revenue Enablement - Sales Enablement
Not enough data
8.3
26
Not enough data
8.3
28
Not enough data
8.8
27
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
10.0
6
Categories
Categories
Shared Categories
20NINE and Agentforce Sales (formerly Salesforce Sales Cloud) are categorized as CRM
Unique Categories
20NINE has no unique categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, and Revenue AI Platforms
Reviews
Reviewers' Company Size
20NINE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.2%
Management Consulting
11.1%
Wine and Spirits
5.6%
Real Estate
5.6%
Online Media
5.6%
Other
50.0%
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.8%
Alternatives
Discussions
Do you have setup fees?
4 Comments
Official Response from 20NINE
Salesbox does not require any setup projects. Salesbox does not charge any setup fees or start fees. Just register and start working. Also download the...Read more
How much does it cost and do I need to sign an agreement?
1 Comment
Official Response from 20NINE
The fee is charged monthly.
To start using Salesbox simply accept our terms of use.Read more
20NINE has no more discussions with answers
When do you need a CRM?
11 Comments
TF
Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
MD
TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest Read more
What are the features of CRM software?
8 Comments
AP
1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,...Read more
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