Link copied to clipboard

# 20i vs Krystal Comparison - What are their main differences?

Share
[
Export
](/compare/20i/krystal/export.csv)

20iKrystal[+ Add Product](#)

Pricing

**20i**

**Starting at £1.00** Per Month · Reseller Hosting

**Starting at £1.00** Per Month · Managed WordPress Hosting

**Starting at £9.99** Per Month · Managed Cloud Servers

**Krystal**

**£7.00** Per Month · Amethyst

**£11.00** Per Month · Ruby

**£19.00** Per Month · Emerald

**£37.00** Per Month · Sapphire

**£67.00** Per Month · Diamond

**£97.00** Per Month · Tanzanite

Show more

**Pricing Insights**
from reviews

Perceived Cost

**20i**
$$$$$

**Krystal**
Not enough reviews yet

Average Discount

**20i**
12%7% more

**Krystal**
5%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**20i** 6 months
Based on 100 responses

**Krystal** 6 months
Based on 100 responses

Return on Investment

**20i** 6 months
Based on 100 responses

**Krystal** 6 months
Based on 100 responses

**Pros & Cons**
from reviews

**20i**
[
Customer Support (26)
](https://www.g2.com/products/20i/reviews?filters%5Bsentiment_snippet%5D=1700826&qs=pros-and-cons#reviews)[
Helpful (19)
](https://www.g2.com/products/20i/reviews?filters%5Bsentiment_snippet%5D=1700703&qs=pros-and-cons#reviews)[
Hosting Issues (3)
](https://www.g2.com/products/20i/reviews?filters%5Bsentiment_snippet%5D=1700391&qs=pros-and-cons#reviews)[
Slow Performance (3)
](https://www.g2.com/products/20i/reviews?filters%5Bsentiment_snippet%5D=1698117&qs=pros-and-cons#reviews)

**Krystal**
[
Customer Support (8)
](https://www.g2.com/products/krystal/reviews?filters%5Bsentiment_snippet%5D=1373000&qs=pros-and-cons#reviews)[
Helpful (7)
](https://www.g2.com/products/krystal/reviews?filters%5Bsentiment_snippet%5D=1373505&qs=pros-and-cons#reviews)[
Expensive (3)
](https://www.g2.com/products/krystal/reviews?filters%5Bsentiment_snippet%5D=1374246&qs=pros-and-cons#reviews)[
High Cost (2)
](https://www.g2.com/products/krystal/reviews?filters%5Bsentiment_snippet%5D=1375359&qs=pros-and-cons#reviews)

Integrations

**20i**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cf3585642187318ab772bcc30b80ad5a/wordpress-org.png "Product Avatar Image")

WordPress.org

](https://www.g2.com/products/wordpress-org/reviews)[
View all
](https://www.g2.com/products/20i/integrations)

**Krystal**
Not enough data

Screenshots

**20i**
 ![20i screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/115874/Screenshot-2025-03-31-140023.png)

**Krystal**
No screenshot available

**Ratings**
from reviews

Meets Requirements

**20i**

**9.5** /10

Based on 149 responses

**Krystal**

**9.8** /10

Based on 26 responses

Ease of Use

**20i**

**9.6** /10

Based on 151 responses

**Krystal**

**9.6** /10

Based on 27 responses

Ease of Setup

**20i**

**9.6** /10

Based on 127 responses

**Krystal**

**9.6** /10

Based on 22 responses

Ease of Admin

**20i**

**9.6** /10

Based on 112 responses

**Krystal**

**9.8** /10

Based on 14 responses

Quality of Support

**20i**

**9.8** /10

Based on 149 responses

**Krystal**

**9.9** /10

Based on 26 responses

Has the product been a good partner in doing business?

**20i**

**9.7** /10

Based on 112 responses

**Krystal**

**9.9** /10

Based on 15 responses

Product Direction (% positive)

**20i**

**9.8** /10

Based on 157 responses

**Krystal**

**10.0** /10

Based on 26 responses

**Features**
ratings from reviews

Reseller Hosting

**9.5** /10

Based on 47 responses

**9.7** /10

Based on 8 responses

WordPress Hosting

**9.3** /10

Based on 24 responses

**9.8** /10

Based on 9 responses

VPS Hosting Platforms

**9.7** /10

Based on 112 responses

**9.8** /10

Based on 10 responses

Uncover more feature rated insights from real users to improve your shopping experience.

See it for free

WebOps Platforms

**9.8** /10

Based on 9 responses

Not enough data

Shared Hosting

Not enough data

**9.6** /10

Based on 6 responses

Dedicated Hosting

Not enough data

**9.2** /10

Based on 7 responses

Cloud Web Hosting

**9.6** /10

Based on 9 responses

Not enough data

Domain Registrars

**9.7** /10

Based on 16 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
97.6%

Mid-Market(51-1000 emp.)
2.4%

Enterprise(\> 1000 emp.)
0%

Small-Business(50 or fewer emp.)
97.6%

Mid-Market(51-1000 emp.)
2.4%

Enterprise(\> 1000 emp.)
0%

Small-Business(50 or fewer emp.)
92.9%

Mid-Market(51-1000 emp.)
7.1%

Enterprise(\> 1000 emp.)
0%

Small-Business(50 or fewer emp.)
92.9%

Mid-Market(51-1000 emp.)
7.1%

Enterprise(\> 1000 emp.)
0%

**Reviewers' Industry**

[![20i](https://images.g2crowd.com/uploads/product/hd_favicon/6656c8f109bb545ca1b7fd8fb0dfebe9/20i.svg "20i")](https://www.g2.com/products/20i/reviews)
20i

Information Technology and Services
17.6%

Internet
16.4%

Marketing and Advertising
15.2%

Design
12.1%

Computer Software
7.3%

Other
31.5%

[![Krystal](https://images.g2crowd.com/uploads/product/hd_favicon/d148fd9a072be3ea1f36bc57a051dd9e/krystal.svg "Krystal")](https://www.g2.com/products/krystal/reviews)
Krystal

Computer Software
14.3%

Consulting
10.7%

Marketing and Advertising
10.7%

Entertainment
10.7%

Design
10.7%

Other
42.9%

Alternatives

**20i Alternatives**

 ![SiteGround](https://images.g2crowd.com/uploads/product/hd_favicon/3ee032a264c3ac1c439355127445926a/siteground.svg "SiteGround")

[
SiteGround
](/products/siteground/reviews)

 ![Hostinger](https://images.g2crowd.com/uploads/product/hd_favicon/b81bb1e11cf4347107f36c928d20df03/hostinger.svg "Hostinger")

[
Hostinger
](/products/hostinger/reviews)

 ![Cloudways](https://images.g2crowd.com/uploads/product/hd_favicon/fe1e429a09f40487997ffddda213d613/cloudways.svg "Cloudways")

[
Cloudways
](/products/cloudways/reviews)

 ![Hostwinds](https://images.g2crowd.com/uploads/product/hd_favicon/a5e905bfedcbf0b519f58d7c57b0e348/hostwinds.svg "Hostwinds")

[
Hostwinds
](/products/hostwinds/reviews)

**Krystal Alternatives**

 ![SiteGround](https://images.g2crowd.com/uploads/product/hd_favicon/3ee032a264c3ac1c439355127445926a/siteground.svg "SiteGround")

[
SiteGround
](/products/siteground/reviews)

 ![Hostinger](https://images.g2crowd.com/uploads/product/hd_favicon/b81bb1e11cf4347107f36c928d20df03/hostinger.svg "Hostinger")

[
Hostinger
](/products/hostinger/reviews)

 ![Cloudways](https://images.g2crowd.com/uploads/product/hd_favicon/fe1e429a09f40487997ffddda213d613/cloudways.svg "Cloudways")

[
Cloudways
](/products/cloudways/reviews)

 ![Kinsta](https://images.g2crowd.com/uploads/product/hd_favicon/051125026de880e298a1d9f375275e28/kinsta.svg "Kinsta")

[
Kinsta
](/products/kinsta/reviews)

## 20i vs Krystal

When assessing the two solutions, reviewers found them equally easy to use and set up. However, reviewers preferred the ease of administration and doing business with Krystal overall.

- Reviewers felt that Krystal meets the needs of their business better than 20i.
- When comparing quality of ongoing product support, reviewers felt that Krystal is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Krystal over 20i.