Compare 20 Miles and Vanillasoft 
At a Glance
Market Segments
Mid-Market (64.3% of reviews)
Small-Business (59.3% of reviews)
Entry-Level Pricing
$95 user/month (billed annually)
Contact Us 5 Users and Platform Fee Per Year
20 Miles
Star Rating
(14)4.1 out of 5
Market Segments
Mid-Market (64.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$95 user/month (billed annually)
Browse all 2 pricing plansVanillasoft
Star Rating
(650)4.5 out of 5
Market Segments
Small-Business (59.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 5 Users and Platform Fee Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Vanillasoft excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate features like simple call disposition and the ability to integrate with email services, making daily tasks more manageable.
- According to verified reviews, 20 Miles offers strong documentation and task management capabilities, which users find beneficial for keeping track of daily activities. However, some users feel it struggles to fully meet their specific workflow needs, indicating potential configuration challenges.
- Users say that Vanillasoft's implementation process is straightforward, contributing to a seamless onboarding experience. This ease of setup is a significant advantage for teams looking to get started quickly without extensive training.
- Reviewers mention that while 20 Miles has a solid feature set, it has fewer recent reviews compared to Vanillasoft, which may suggest a smaller user base or less frequent updates. This could impact the reliability of user experiences shared in the community.
- G2 reviewers highlight that Vanillasoft has a strong support system, with many users noting the quality of assistance they receive. This is contrasted by 20 Miles, where users have reported mixed experiences regarding support quality, indicating room for improvement.
- According to recent feedback, while both products have their strengths, Vanillasoft's overall satisfaction ratings are higher, reflecting a more consistent positive experience among users. This is particularly evident in areas like product direction and partnership quality, where Vanillasoft outperforms 20 Miles.
Pricing
Entry-Level Pricing
20 Miles
Pro
$95
user/month (billed annually)
Get a sales process that works. Be a winner every day!
- All the Tools you need to be Successful in Sales
- An Easy Sales Process that gets you 30% More Wins
- Sales Task Prioritisation based on Actual Customer Engagement
Vanillasoft
Core
Contact Us
5 Users and Platform Fee Per Year
A complete multi-channel engagement platform, including automated sales email nurturing. Powered by our lead prioritization engine, reps focus on the leads most likely to convert and leave the busy-work behind.
Pricing is per user, after a platform fee that includes initial set-up, ongoing support and updates.
- CRM
- Lead Management and Prioritization
- Email Automation
Free Trial
20 Miles
Free Trial is available
Vanillasoft
No trial information availableRatings
Meets Requirements
8.2
13
9.0
489
Ease of Use
8.5
13
9.1
490
Ease of Setup
8.3
7
8.6
244
Ease of Admin
7.9
7
8.9
142
Quality of Support
8.6
12
9.0
459
Has the product been a good partner in doing business?
8.1
6
9.4
142
Product Direction (% positive)
7.5
14
8.7
460
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
9.0
214
|
Verified
Not enough data
8.4
211
|
Verified
Not enough data
9.0
230
|
Verified
Not enough data
8.6
183
|
Verified
Not enough data
8.7
195
|
Verified
Not enough data
8.7
121
Not enough data
8.7
112
Repeatability and Reportability
Not enough data
9.0
206
|
Verified
Not enough data
9.1
205
|
Verified
Not enough data
8.9
206
|
Verified
Not enough data
8.5
175
|
Verified
Not enough data
7.9
96
AI and Automation
Not enough data
8.4
118
Not enough data
8.1
110
Not enough data
8.3
110
Not enough data
8.0
96
Not enough data
7.6
94
Generative AI
Not enough data
7.7
50
Agentic AI - Sales Engagement
Not enough data
7.1
25
Not enough data
7.1
25
Not enough data
7.1
28
Not enough data
6.9
27
Not enough data
7.5
27
Not enough data
7.3
26
Not enough data
7.3
26
Agentic AI - Lead Scoring
Not enough data
8.5
9
Not enough data
7.8
9
Not enough data
8.7
9
Not enough data
8.5
9
Attribution
Not enough data
9.1
143
|
Verified
Not enough data
9.1
150
|
Verified
Not enough data
9.2
144
|
Verified
Discovery
Not enough data
9.2
145
|
Verified
Not enough data
8.8
122
|
Verified
Not enough data
8.8
136
|
Verified
Management
Not enough data
9.1
131
|
Verified
Not enough data
9.2
146
|
Verified
Platform
Not enough data
9.0
152
|
Verified
Not enough data
9.0
148
|
Verified
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
7.6
71
Not enough data
8.2
98
|
Verified
Not enough data
7.6
81
|
Verified
Not enough data
8.7
111
|
Verified
Personalization
Not enough data
8.3
105
Not enough data
8.9
154
|
Verified
Not enough data
9.1
167
|
Verified
Not enough data
8.3
81
Administrative
Not enough data
8.7
129
|
Verified
Not enough data
8.9
121
|
Verified
Not enough data
8.7
123
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
7.2
21
Not enough data
7.0
21
Calling
Not enough data
8.9
214
Not enough data
8.8
216
Not enough data
9.2
243
Not enough data
9.4
273
Not enough data
8.3
23
Contacts
Not enough data
9.0
276
Not enough data
9.0
254
Not enough data
9.3
248
Insights
Not enough data
9.4
287
Not enough data
9.2
265
Not enough data
8.7
207
Not enough data
8.8
249
Not enough data
8.9
238
Not enough data
6.9
22
Categories
Categories
Shared Categories
20 Miles and Vanillasoft are categorized as Outbound Call Tracking
Reviews
Reviewers' Company Size
20 Miles
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vanillasoft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.4%
Marketing and Advertising
14.3%
Sports
7.1%
Semiconductors
7.1%
Publishing
7.1%
Other
42.9%
Insurance
24.0%
Marketing and Advertising
12.7%
Higher Education
9.6%
Education Management
5.8%
Fund-Raising
5.0%
Other
42.9%
Discussions
20 Miles has no discussions with answers
Is there any way for vanilla soft to set up automatic emailing campaigns?
3 Comments
RS
Yes. VanillaSoft has robust email campaign features including customizable triggers, routing to particular agents/teams, etc. If you expect a high bounce...Read more
What is the best way to not confirm call each time I click a contact and make an outbound call?
2 Comments
BB
If you're using Chrome, try Firefox. Chrome made an update a while ago that does not allow you to get rid of that pop up. Read more
What is the best way to avoid double clicking to confirm call each time I click a contact and make an outbound call?
2 Comments
DD
If you are using the ConnectMe integrated VoiP solution with your VS account, the system is asking you to confirm this is indeed an action you initiated. In...Read more
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