# 1Channel vs Vendasta Yesware Comparison | | 1Channel | Vendasta Yesware | |---|---|---| | **Star Rating** | 4.8 out of 5 | 4.4 out of 5 | | **Total Reviews** | 68 | 821 | | **Largest Market Segment** | Mid-Market (62.9% of reviews) | Small-Business (45.3% of reviews) | | **Entry Level Price** | Free Trial 5 Users Per Month | $15.00 1 Seat Per Month | --- ## Top Pros & Cons ### 1Channel **Not enough data** ### Vendasta Yesware Pros: - Features (4 reviews) - Helpful (4 reviews) Cons: - Limitations (2 reviews) - Poor Customer Support (2 reviews) --- ## Ratings Comparison | Rating | 1Channel | Vendasta Yesware | |---|---|---| | **Meets Requirements** | 9.6 (34 reviews) | 8.7 (731 reviews) | | **Ease of Use** | 9.5 (35 reviews) | 8.8 (737 reviews) | | **Ease of Setup** | 9.5 (21 reviews) | 8.9 (166 reviews) | | **Ease of Admin** | 9.6 (19 reviews) | 8.7 (161 reviews) | | **Quality of Support** | 9.5 (34 reviews) | 8.5 (587 reviews) | | **Has the product been a good partner in doing business?** | 9.7 (19 reviews) | 8.7 (154 reviews) | | **Product Direction (% positive)** | 10.0 (30 reviews) | 7.9 (730 reviews) | --- ## Pricing ### 1Channel #### Entry-Level Pricing Plan: Starter Price: Free Trial 5 Users Per Month Key Features: - Account Management - Opportunity Management - Contact Management [Browse all 2 editions](https://www.g2.com/products/1channel/pricing) #### Free Trial Yes ### Vendasta Yesware #### Entry-Level Pricing Plan: Pro Price: $15.00 1 Seat Per Month Description: For solo sales professionals & small businesses Key Features: - Unlimited email open tracking - Unlimited email link tracking - Unlimited attachment tracking [Browse all 4 editions](https://www.g2.com/products/vendasta-yesware/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **1Channel** | 9.8/10 | 17 | | **Vendasta Yesware** | N/A | N/A | #### Sales Force Automation | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Contact & Account Management** | 9.8 (11 reviews) | Not enough data | | **Partner Relationship Mgmt. (PRM)** | 9.7 (10 reviews) | Not enough data | | **Opportunity & Pipeline Mgmt.** | 9.8 (11 reviews) | Not enough data | | **Task / Activity Management** | 9.7 (11 reviews) | Not enough data | | **Territory & Quota Management** | 9.8 (10 reviews) | Not enough data | | **Desktop Integration** | 10.0 (8 reviews) | Not enough data | | **Product & Price List Management** | 9.7 (10 reviews) | Not enough data | | **Quote & Order Management** | 10.0 (9 reviews) | Not enough data | | **Customer Contract Management** | 9.8 (10 reviews) | Not enough data | #### Marketing Automation | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Email Marketing** | 9.6 (9 reviews) | Not enough data | | **Campaign Management** | 9.3 (9 reviews) | Not enough data | | **Lead Management** | 9.7 (10 reviews) | Not enough data | | **Marketing ROI Analytics** | 9.3 (9 reviews) | Not enough data | #### Customer Support | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Case Management** | 9.4 (12 reviews) | Not enough data | | **Customer Support Portal** | 9.7 (12 reviews) | Not enough data | | **Knowledge Base** | Feature Not Available | Not enough data | | **Call Center Features** | 9.7 (11 reviews) | Not enough data | | **Support Analytics** | 9.7 (10 reviews) | Not enough data | #### Reporting & Analytics | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Reporting** | 9.9 (12 reviews) | Not enough data | | **Dashboards** | 10.0 (12 reviews) | Not enough data | | **Forecasting** | 9.4 (11 reviews) | Not enough data | #### Mobile & Social | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Social Collaboration Features** | 9.4 (9 reviews) | Not enough data | | **Social Network Integration** | 10.0 (8 reviews) | Not enough data | | **Mobile User Support** | 9.7 (10 reviews) | Not enough data | #### Platform | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Customization** | 9.8 (8 reviews) | Not enough data | | **Workflow Capability** | 10.0 (8 reviews) | Not enough data | | **User, Role, and Access Management** | 10.0 (7 reviews) | Not enough data | | **Internationalization** | Feature Not Available | Not enough data | | **Sandbox / Test Environments** | Feature Not Available | Not enough data | | **Document & Content Mgmt.** | 9.8 (7 reviews) | Not enough data | | **Performance and Reliability** | 10.0 (6 reviews) | Not enough data | | **Output Document Generation** | 10.0 (6 reviews) | Not enough data | #### Integration | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Data Import & Export Tools** | 10.0 (8 reviews) | Not enough data | | **Integration APIs** | 10.0 (9 reviews) | Not enough data | | **Breadth of Partner Applications** | 9.8 (8 reviews) | Not enough data | #### Generative AI | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - CRM | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### AI Sales Assistant | Product | Score | Reviews | |---|---|---| | **1Channel** | N/A | N/A | | **Vendasta Yesware** | N/A | N/A | #### Lead Facilitation | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Customer-facing Chatbot** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **Lead Follow-up** | Not enough data | Not enough data | | **Meeting Scheduling ** | Not enough data | Not enough data | #### Organization | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Opportunity and Pipeline Management ** | Not enough data | Not enough data | | **Data Entry** | Not enough data | Not enough data | | **Integrations / APIs** | Not enough data | Not enough data | #### Performance Analysis | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Coaching ** | Not enough data | Not enough data | | **Peformance Tracking** | Not enough data | Not enough data | #### Sales Analysis | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **ROI Forecasting ** | Not enough data | Not enough data | | **Sales Forecasting ** | Not enough data | Not enough data | #### Generative AI | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - AI Sales Assistant | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Sales Engagement | Product | Score | Reviews | |---|---|---| | **1Channel** | 10.0/10 | 8 | | **Vendasta Yesware** | 7.7/10 | 189 | #### Integrated Workflows | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Task Management** | 10.0 (8 reviews) | 7.9 (113 reviews) ✓ Verified | | **Email Tracking/Automation** | 10.0 (8 reviews) | 9.1 (171 reviews) ✓ Verified | | **Calls and Voice** | 10.0 (8 reviews) | 6.7 (58 reviews) | | **Other Outreach Options ** | 10.0 (8 reviews) | 7.6 (80 reviews) ✓ Verified | | **CRM Integration** | 10.0 (8 reviews) | 8.3 (119 reviews) ✓ Verified | | **Calendar** | 10.0 (8 reviews) | 7.6 (33 reviews) | | **Shared Records** | 10.0 (8 reviews) | 7.2 (24 reviews) | #### Repeatability and Reportability | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Content Management** | 10.0 (8 reviews) | 8.2 (111 reviews) ✓ Verified | | **Workflow Management** | 10.0 (8 reviews) | 8.3 (110 reviews) ✓ Verified | | **Workflow Performance** | 10.0 (8 reviews) | 8.2 (115 reviews) ✓ Verified | | **Sales Coaching and Insights** | 10.0 (8 reviews) | 7.6 (71 reviews) | | **Gamification** | 10.0 (8 reviews) | 5.8 (18 reviews) | #### AI and Automation | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Lead Prioritization** | 10.0 (6 reviews) | Feature Not Available | | **Lead Scoring** | 10.0 (6 reviews) | Feature Not Available | | **Best Time of Day Scheduling** | 10.0 (6 reviews) | Feature Not Available | | **Buyer Intelligence** | 10.0 (6 reviews) | Feature Not Available | | **Machine Learning** | 10.0 (6 reviews) | Feature Not Available | #### Generative AI | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **AI Text Generation** | Not enough data | Feature Not Available | #### Agentic AI - Sales Engagement | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Online Appointment Scheduling | Product | Score | Reviews | |---|---|---| | **1Channel** | N/A | N/A | | **Vendasta Yesware** | 8.4/10 | 14 | #### Notifications | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Confirmations & Reminders** | Not enough data | 9.3 (10 reviews) | | **Appointment Follow-Up** | Not enough data | 9.4 (9 reviews) | | **Scheduling Notifications** | Not enough data | 9.4 (9 reviews) | #### Settings | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Time Zone Detection** | Not enough data | 8.8 (8 reviews) | | **Availability Settings** | Not enough data | 9.2 (8 reviews) | | **Blocked Time Settings** | Not enough data | 9.0 (8 reviews) | #### Personalization | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Branding** | Not enough data | 4.3 (5 reviews) | | **Links** | Not enough data | 8.2 (11 reviews) | #### Integrations | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Multi- Calendar Integration** | Not enough data | 8.1 (7 reviews) | | **Website Integration** | Not enough data | Feature Not Available | | **Payment Acceptance** | Not enough data | Feature Not Available | | **Video Conferencing** | Not enough data | Not enough data | | **Communication** | Not enough data | Feature Not Available | #### Generative AI | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **AI Text Generation** | Not enough data | Feature Not Available | | **AI Text Summarization** | Not enough data | Feature Not Available | | **AI Text-to-Image** | Not enough data | Feature Not Available | | **AI Text-to-Speech** | Not enough data | Feature Not Available | | **AI Image-to-Text** | Not enough data | Feature Not Available | #### Agentic AI - Online Appointment Scheduling | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | ### Field Sales | Product | Score | Reviews | |---|---|---| | **1Channel** | 9.9/10 | 6 | | **Vendasta Yesware** | N/A | N/A | #### Territory Mapping | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Custom Territory Mapping** | 9.7 (6 reviews) | Not enough data | | **Strategic Selling** | 10.0 (6 reviews) | Not enough data | | **Automatic Rep Assignment** | 10.0 (6 reviews) | Not enough data | #### Route Planning | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Lead Priority** | 10.0 (6 reviews) | Not enough data | | **Optimized Sales Routes** | 10.0 (6 reviews) | Not enough data | | **Map Directions** | 9.7 (6 reviews) | Not enough data | #### Sales Performance Management | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Gamification** | 10.0 (6 reviews) | Not enough data | | **Performance Dashboards** | 10.0 (6 reviews) | Not enough data | | **Sales Rep Tracker** | 10.0 (6 reviews) | Not enough data | #### Presentation and Forms | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Video and Interactive Media** | 10.0 (6 reviews) | Not enough data | | **Digital Contracts** | 10.0 (6 reviews) | Not enough data | | **E-signature** | 9.4 (6 reviews) | Not enough data | ### Online Form Builder | Product | Score | Reviews | |---|---|---| | **1Channel** | N/A | N/A | | **Vendasta Yesware** | N/A | N/A | #### Customization | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Custom Fields** | Not enough data | Not enough data | | **Conditional Logic** | Not enough data | Not enough data | | **Multi-page Forms** | Not enough data | Not enough data | | **Design** | Not enough data | Not enough data | #### Additional Functionality | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Embedded Forms** | Not enough data | Not enough data | | **Offline Capability** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | | **Payments** | Not enough data | Not enough data | | **Mobile Forms** | Not enough data | Not enough data | ### Business Scheduling | Product | Score | Reviews | |---|---|---| | **1Channel** | N/A | N/A | | **Vendasta Yesware** | N/A | N/A | #### Integrations | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **MS Teams Integration** | Not enough data | Not enough data | | **Email Integration** | Not enough data | Not enough data | | **Zoom Integration** | Not enough data | Not enough data | | **Google Meet Integration** | Not enough data | Not enough data | | **Salesforce Integration** | Not enough data | Not enough data | #### Branding & Customizatio | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Custom Booking Page** | Not enough data | Not enough data | | **Personalized Links** | Not enough data | Not enough data | | **Personalized Web Embed** | Not enough data | Not enough data | #### Automatic Rules & Configurations | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Set Working Hours** | Not enough data | Not enough data | | **Automatic Updates** | Not enough data | Not enough data | | **Buffer Times** | Not enough data | Not enough data | #### Agentic AI - Business Scheduling | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | ### Salesforce AppExchange Apps | Product | Score | Reviews | |---|---|---| | **1Channel** | N/A | N/A | | **Vendasta Yesware** | N/A | N/A | #### Agentic AI - Salesforce AppExchange Apps | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Sales Performance Management | Product | Score | Reviews | |---|---|---| | **1Channel** | N/A | N/A | | **Vendasta Yesware** | N/A | N/A | #### Agentic AI - Sales Performance Management | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Incentives | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Badges** | Not enough data | Not enough data | | **Triggers** | Not enough data | Not enough data | | **Commission Calculator** | Not enough data | Not enough data | | **Leaderboards** | Not enough data | Not enough data | #### Personalization | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Profiles** | Not enough data | Not enough data | | **Custom Reports** | Not enough data | Not enough data | | **Dashboards** | Not enough data | Not enough data | | **Goal Setting** | Not enough data | Not enough data | #### Administrative | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Integration** | Not enough data | Not enough data | | **Employee Structure** | Not enough data | Not enough data | | **Behavior Monitoring** | Not enough data | Not enough data | ### Email Tracking | Product | Score | Reviews | |---|---|---| | **1Channel** | N/A | N/A | | **Vendasta Yesware** | 8.6/10 | 413 | #### Agentic AI - Email Tracking | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Analytics | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Open Rates** | Not enough data | 8.7 (373 reviews) | | **Link Activity** | Not enough data | 8.5 (348 reviews) | | **Attachment Activity** | Not enough data | 8.4 (325 reviews) | #### Customizations | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **Email Platform Integration** | Not enough data | 8.6 (328 reviews) | | **Email Scheduling** | Not enough data | 8.7 (324 reviews) | | **Notifications** | Not enough data | 8.6 (350 reviews) | | **Email Categorization** | Not enough data | 8.4 (161 reviews) | | **Templates** | Not enough data | 8.5 (334 reviews) | #### Generative AI | Feature | 1Channel | Vendasta Yesware | |---|---|---| | **AI Text Generation** | Not enough data | Feature Not Available | --- ## Categories **Shared Categories (1):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Unique to 1Channel (5):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Field Sales Software](https://www.g2.com/categories/field-sales), [CRM Software](https://www.g2.com/categories/crm), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant) **Unique to Vendasta Yesware (4):** [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling) --- ## Reviewer Demographics ### By Company Size | Segment | 1Channel | Vendasta Yesware | |---|---|---| | **Small-Business** | 14.5% | 45.3% | | **Mid-Market** | 62.9% | 44.9% | | **Enterprise** | 22.6% | 9.7% | ### By Industry #### 1Channel - **Marketing and Advertising:** 16.1% - **Retail:** 14.5% - **Consumer Goods:** 9.7% - **Telecommunications:** 6.5% - **Food & Beverages:** 6.5% - **Building Materials:** 4.8% - **Construction:** 4.8% - **Consumer Electronics:** 4.8% - **Electrical/Electronic Manufacturing:** 4.8% - **Accounting:** 3.2% - **Other:** 24.2% #### Vendasta Yesware - **Computer Software:** 21.0% - **Internet:** 14.6% - **Information Technology and Services:** 13.6% - **Marketing and Advertising:** 12.3% - **Financial Services:** 3.1% - **Real Estate:** 2.8% - **Telecommunications:** 1.5% - **Education Management:** 1.5% - **Staffing and Recruiting:** 1.4% - **E-Learning:** 1.3% - **Other:** 27.1% --- ## Alternatives ### Alternatives to 1Channel - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13868 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews) - [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2045 reviews) - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews) - [SPOTIO](https://www.g2.com/products/spotio/reviews) — 4.5/5 stars (386 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.6/5 stars (1300 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (13068 reviews) - [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (846 reviews) ### Alternatives to Vendasta Yesware - [Cirrus Insight](https://www.g2.com/products/cirrus-insight/reviews) — 4.2/5 stars (1510 reviews) - [Mixmax](https://www.g2.com/products/mixmax/reviews) — 4.6/5 stars (1458 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9689 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews) - [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1545 reviews) - [Saleshandy](https://www.g2.com/products/saleshandy/reviews) — 4.6/5 stars (783 reviews) - [Bigtincan Engagement](https://www.g2.com/products/bigtincan-engagement/reviews) — 4.1/5 stars (592 reviews) - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) — 4.6/5 stars (423 reviews) --- ## Top Discussions ### 1Channel - Title: [how to get real time outstanding of parties](https://www.g2.com/discussions/35288-how-to-get-real-time-outstanding-of-parties) — 1 comment, 1 upvote > **Top comment:** "You can directly email to 1Channel-helpdesk@channelplay.in ." ### Vendasta Yesware - Title: [Mac OS X + Office 365](https://www.g2.com/discussions/mac-os-x-office-365) — 2 comments, 1 upvote > **Top comment:** "We only support O365 when it is on the backend. Yesware currently works on the Microsoft Outlook desktop application for Outlook 2010, 2013 on Windows 7..." - Title: [What is Yesware used for?](https://www.g2.com/discussions/what-is-yesware-used-for) — 1 comment > **Top comment:** "Email tracking primarily" - Title: [Is yesware safe?](https://www.g2.com/discussions/is-yesware-safe) — 1 comment > **Top comment:** "Yes it is safe, it allows you do email tracking. Has great support and it is easy to use" - Title: [Is there a plan to make a better individual package for a single person that contains more but not all the features offered through Yesware?](https://www.g2.com/discussions/is-there-a-plan-to-make-a-better-individual-package-for-a-single-person-that-contains-more-but-not-all-the-features-offered-through-yesware) — 1 comment, 1 upvote > **Top comment:** "Hi - I have an individual plan that works nicely for me. I pay month-to-month auto-billing. Works great! " - Title: [How does Yesware email tracking work?](https://www.g2.com/discussions/email-tracking) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yesware email tracking gives salespeople real-time feedback on when prospects open their emails. Our 'open' tracking works by embedding an unique tracking..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/1channel-vs-vendasta-yesware)