Compare 1CRM and Sugar Sell 
At a Glance
Market Segments
Small-Business (54.8% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
Free
$19.00 Per Month
1CRM
Star Rating
(33)4.3 out of 5
Market Segments
Small-Business (54.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSugar Sell
Star Rating
(774)3.8 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 6 pricing plans1CRM vs Sugar Sell
When assessing the two solutions, reviewers found 1CRM easier to use, set up, and administer. Reviewers also preferred doing business with 1CRM overall.
- Reviewers felt that 1CRM meets the needs of their business better than Sugar Sell.
- When comparing quality of ongoing product support, reviewers felt that 1CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of 1CRM over Sugar Sell.
Pricing
Entry-Level Pricing
1CRM
1CRM Startup Edition
Free
1CRM Startup Edition is a free, fully functional, 3 user CRM software. Containing all the standard features of 1CRM, it is an ideal option for any business just starting out, or a more established business looking for a risk-free introduction to 1CRM. Startup Edition is also available on the Cloud for $12/month.
- Sales Automation & Forecasting
- Marketing Automation
- Order Management
Sugar Sell
Sell Essentials
$19.00
Per Month
3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade.
- Account Management
- Contact Management
- Lead Management
Free Trial
1CRM
Free Trial is available
Sugar Sell
No trial information availableRatings
Meets Requirements
8.7
29
8.0
612
Ease of Use
8.7
30
7.6
648
Ease of Setup
8.5
14
7.2
345
Ease of Admin
9.2
8
7.6
319
Quality of Support
8.6
29
7.7
555
Has the product been a good partner in doing business?
8.5
8
7.8
303
Product Direction (% positive)
9.2
29
7.1
599
Features by Category
Sales Force Automation
8.8
18
8.2
502
|
Verified
9.0
15
7.6
322
9.1
15
7.8
469
|
Verified
9.2
16
7.7
487
|
Verified
8.8
15
7.2
358
|
Verified
9.1
15
7.4
412
|
Verified
9.2
15
7.3
346
|
Verified
9.2
15
7.4
348
|
Verified
9.0
15
7.7
376
|
Verified
Marketing Automation
8.9
15
7.1
354
|
Verified
9.0
16
7.2
361
|
Verified
9.0
17
7.9
427
|
Verified
8.9
14
7.0
312
|
Verified
Customer Support
9.3
16
7.9
386
|
Verified
9.4
16
7.6
348
|
Verified
9.6
15
7.7
358
|
Verified
8.9
15
7.4
292
9.2
16
7.7
313
|
Verified
Reporting & Analytics
9.4
16
7.7
469
|
Verified
9.6
15
8.0
475
|
Verified
9.4
13
7.4
366
|
Verified
Mobile & Social
9.3
14
7.2
269
|
Verified
8.9
15
7.2
267
|
Verified
9.2
14
7.4
331
|
Verified
Platform
8.7
14
8.2
260
|
Verified
8.9
14
7.8
255
|
Verified
9.2
15
8.1
268
|
Verified
9.0
12
7.9
168
|
Verified
8.9
12
8.2
214
|
Verified
8.9
15
7.5
216
|
Verified
9.4
13
7.6
257
|
Verified
9.2
15
7.2
199
|
Verified
Integration
9.3
14
7.6
260
|
Verified
9.2
14
7.7
202
|
Verified
9.0
13
7.3
198
|
Verified
Generative AI
Feature Not Available
6.3
28
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
7.7
5
Not enough data
8.3
5
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Campaign Management
8.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
7.7
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
1CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sugar Sell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Outsourcing/Offshoring
19.4%
Marketing and Advertising
16.1%
Information Technology and Services
9.7%
Publishing
6.5%
Computer Software
6.5%
Other
41.9%
Information Technology and Services
13.2%
Computer Software
10.4%
Marketing and Advertising
5.8%
Financial Services
5.6%
Construction
2.7%
Other
62.3%
Alternatives
Discussions
What is the scope of future development ?
1 Comment
MW
Yes - the Configure Group Tabs function within Administration lets you remove anything you don’t need from the system menu - and also reorganize the menu any...Read more
1CRM has no more discussions with answers
Why did you choose Sugar over something like Salesforce? what benefits do you see?
2 Comments
KR
We went with Sugar for the cost savings and it did what we needed well enough at the time. As we grew it was difficult to scale. We ended up switching to...Read more
How can my business deploy Sugar?
1 Comment
Official Response from Sugar Sell
Sugar can be deployed in nearly any IT environment: As a SaaS "On Demand" solution; behind your organizations firewall in your own datacenter; on public...Read more
How much does Sugar cost to deploy?
1 Comment
Official Response from Sugar Sell
Sugar is priced simply - with no hidden fees unlike other SaaS CRM providers.
Costs vary depending on edition, here are the breakdowns, in terms of user...Read more
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