Compare 1CRM and Pipedrive 
At a Glance
Market Segments
Small-Business (54.8% of reviews)
Small-Business (72.6% of reviews)
Entry-Level Pricing
Free
$24.00 1 Seats Per Month
1CRM
Star Rating
(33)4.3 out of 5
Market Segments
Small-Business (54.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansPipedrive
Star Rating
(2,968)4.3 out of 5
Market Segments
Small-Business (72.6% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user experience, with many praising its intuitive interface that simplifies deal monitoring and organization. Users appreciate features like reminders and collaboration tools that help ensure no opportunities are missed.
- Users say that 1CRM offers a strong customer support experience, highlighting its knowledge-rich support team and responsive service. Reviewers mention the ease of managing sales and lead processes, which is enhanced by its customizable options.
- According to verified reviews, Pipedrive's implementation process is notably quick and user-friendly, with recent users noting that the setup is straightforward and allows for immediate productivity. This contrasts with 1CRM, which, while also easy to implement, may not match the same level of speed and efficiency.
- Reviewers mention that both platforms have similar star ratings, but Pipedrive's significantly higher G2 Score reflects a broader base of satisfied users, with nearly 2,900 reviews compared to 1CRM's 32. This suggests that Pipedrive's feedback is more representative of user experiences.
- Users highlight Pipedrive's superior ease of use, with many stating that it is easy to follow and keep organized. In contrast, while 1CRM also offers a user-friendly dashboard, some users feel it lacks the same level of intuitive design that Pipedrive provides.
- G2 reviewers report that while 1CRM shines in areas like case management and reporting capabilities, Pipedrive's strengths lie in its opportunity and pipeline management features, which users find particularly effective for tracking sales progress and managing workflows.
Pricing
Entry-Level Pricing
1CRM
1CRM Startup Edition
Free
1CRM Startup Edition is a free, fully functional, 3 user CRM software. Containing all the standard features of 1CRM, it is an ideal option for any business just starting out, or a more established business looking for a risk-free introduction to 1CRM. Startup Edition is also available on the Cloud for $12/month.
- Sales Automation & Forecasting
- Marketing Automation
- Order Management
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
1CRM
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.7
29
8.5
2,573
Ease of Use
8.7
30
8.8
2,610
Ease of Setup
8.5
14
8.7
1,618
Ease of Admin
9.2
8
8.6
1,019
Quality of Support
8.6
29
8.4
2,201
Has the product been a good partner in doing business?
8.5
8
8.7
987
Product Direction (% positive)
9.2
29
8.8
2,535
Features by Category
Sales Force Automation
8.8
18
8.5
2039
|
Verified
9.0
15
Feature Not Available
9.1
15
8.9
2098
|
Verified
9.2
16
8.6
2093
|
Verified
8.8
15
7.7
1614
|
Verified
9.1
15
8.3
1117
|
Verified
9.2
15
7.7
1615
|
Verified
9.2
15
7.7
1569
9.0
15
7.8
1673
Marketing Automation
8.9
15
7.5
1510
|
Verified
9.0
16
7.5
1491
|
Verified
9.0
17
8.5
1848
|
Verified
8.9
14
7.5
1448
|
Verified
Customer Support
9.3
16
7.9
1008
9.4
16
7.8
988
9.6
15
8.0
1018
8.9
15
7.5
1476
9.2
16
7.7
960
Reporting & Analytics
9.4
16
8.0
1869
|
Verified
9.6
15
8.3
1957
|
Verified
9.4
13
7.9
1720
|
Verified
Mobile & Social
9.3
14
7.6
1423
|
Verified
8.9
15
7.4
1376
|
Verified
9.2
14
7.9
1588
|
Verified
Platform
8.7
14
8.2
1342
|
Verified
8.9
14
8.3
1334
9.2
15
8.4
1358
|
Verified
9.0
12
8.2
1169
|
Verified
8.9
12
7.3
1059
|
Verified
8.9
15
7.8
1171
9.4
13
8.7
1324
|
Verified
9.2
15
7.8
1125
Integration
9.3
14
8.1
1227
|
Verified
9.2
14
8.0
1163
|
Verified
9.0
13
7.8
1091
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - CRM
Not enough data
7.3
169
Not enough data
7.6
171
Not enough data
7.5
169
Not enough data
7.3
169
Not enough data
7.3
168
Not enough data
7.3
169
Not enough data
7.6
171
Email Marketing
Not enough data
8.2
210
Not enough data
8.2
211
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
211
Not enough data
8.2
206
Not enough data
7.9
205
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
226
Not enough data
7.8
223
Not enough data
7.9
220
Not enough data
8.2
220
Not enough data
7.2
213
Not enough data
7.3
210
Email Marketing
Not enough data
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
7.7
5
Not enough data
8.3
5
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Campaign Management
8.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
7.7
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
400
Not enough data
Feature Not Available
Not enough data
7.1
395
Personalization
Not enough data
7.7
414
Not enough data
7.9
408
Not enough data
8.3
428
Not enough data
8.0
411
Administrative
Not enough data
7.8
408
Not enough data
7.7
401
Not enough data
7.5
387
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.8
57
Not enough data
7.7
57
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Analytics
Not enough data
8.0
255
Not enough data
8.2
256
Not enough data
8.1
249
Customizations
Not enough data
8.2
267
Not enough data
8.3
256
Not enough data
8.3
269
Not enough data
7.9
257
Not enough data
8.3
258
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Data Sourcing
Not enough data
7.8
425
Not enough data
8.0
431
Not enough data
7.9
426
Not enough data
8.4
435
Not enough data
8.0
420
Predictive Analytics
Not enough data
7.7
422
Not enough data
7.8
424
Not enough data
7.4
407
Not enough data
7.7
416
Sales Management
Not enough data
8.7
441
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
441
Categories
Categories
Shared Categories
1CRM and Pipedrive are categorized as CRM
Unique Categories
1CRM is categorized as Marketing Automation
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
1CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Outsourcing/Offshoring
19.4%
Marketing and Advertising
16.1%
Information Technology and Services
9.7%
Publishing
6.5%
Computer Software
6.5%
Other
41.9%
Computer Software
10.9%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.2%
Real Estate
3.2%
Other
61.5%
Discussions
What is the scope of future development ?
1 Comment
MW
Yes - the Configure Group Tabs function within Administration lets you remove anything you don’t need from the system menu - and also reorganize the menu any...Read more
1CRM has no more discussions with answers
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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