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At a Glance
Market Segments
Small-Business (53.6% of reviews)
Small-Business (72.3% of reviews)
Entry-Level Pricing
Free
$24.00 1 Seats Per Month
1CRM
Star Rating
(30)4.4 out of 5
Market Segments
Small-Business (53.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansPipedrive
Star Rating
(2,827)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in its Opportunity & Pipeline Management with a score of 8.8, while 1CRM shines in Partner Relationship Management (PRM) with a notable score of 9.2, indicating a stronger focus on managing partnerships effectively.
- Reviewers mention that Pipedrive's Ease of Setup is rated at 8.7, which is lower than 1CRM's impressive score of 9.4, suggesting that users find 1CRM easier to implement and get started with.
- G2 users highlight that 1CRM offers superior Customer Support Portal features, scoring 9.4 compared to Pipedrive's 7.7, indicating that users may find more resources and assistance available when using 1CRM.
- Users on G2 report that Pipedrive's Email Marketing capabilities, particularly in Building and Personalizing Emails, score 8.1, while 1CRM's overall email marketing features score significantly higher at 9.0, suggesting a more robust email marketing toolset in 1CRM.
- Reviewers mention that Pipedrive's Reporting features score 7.9, which is lower than 1CRM's 9.2, indicating that users may find 1CRM's reporting tools more comprehensive and useful for analytics.
- Users say that Pipedrive's Task / Activity Management is rated at 8.6, while 1CRM's score of 8.9 suggests a slight edge in managing tasks effectively, which could enhance productivity for users.
Pricing
Entry-Level Pricing
1CRM
1CRM Startup Edition
Free
1CRM Startup Edition is a free, fully functional, 3 user CRM software. Containing all the standard features of 1CRM, it is an ideal option for any business just starting out, or a more established business looking for a risk-free introduction to 1CRM. Startup Edition is also available on the Cloud for $12/month.
- Sales Automation & Forecasting
- Marketing Automation
- Order Management
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
1CRM
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.8
26
8.5
2,486
Ease of Use
8.8
27
8.9
2,522
Ease of Setup
9.1
11
8.7
1,541
Ease of Admin
9.2
8
8.6
995
Quality of Support
8.7
26
8.4
2,126
Has the product been a good partner in doing business?
8.5
8
8.7
963
Product Direction (% positive)
9.1
27
8.8
2,450
Features by Category
Sales Force Automation
9.1
16
8.5
2003
|
Verified
9.2
14
Feature Not Available
9.2
14
8.8
2038
|
Verified
9.2
15
8.6
2050
|
Verified
8.9
14
7.7
1609
|
Verified
9.1
13
8.3
1100
|
Verified
9.3
14
7.7
1610
|
Verified
9.4
14
7.7
1565
9.0
14
7.8
1667
Marketing Automation
9.0
14
7.5
1498
|
Verified
9.0
15
7.5
1483
|
Verified
9.0
15
8.5
1819
|
Verified
9.0
13
7.5
1446
|
Verified
Customer Support
9.3
14
7.9
1005
9.4
15
7.8
986
9.6
14
8.0
1016
8.9
14
7.5
1474
9.2
15
7.7
959
Reporting & Analytics
9.4
15
8.0
1853
|
Verified
9.6
14
8.3
1942
|
Verified
9.4
12
7.9
1716
|
Verified
Mobile & Social
9.4
13
7.6
1422
|
Verified
9.0
14
7.4
1376
|
Verified
9.2
13
7.9
1584
|
Verified
Platform
8.7
14
8.2
1334
|
Verified
8.9
14
8.3
1315
9.2
15
8.4
1352
|
Verified
9.0
12
8.2
1167
|
Verified
8.9
12
7.3
1059
|
Verified
8.9
15
7.8
1168
9.4
13
8.7
1317
|
Verified
9.2
15
7.8
1123
Integration
9.3
14
8.1
1224
|
Verified
9.2
14
8.0
1157
|
Verified
9.0
13
7.9
1090
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - CRM
Not enough data
7.2
167
Not enough data
7.5
168
Not enough data
7.4
166
Not enough data
7.2
167
Not enough data
7.3
166
Not enough data
7.3
167
Not enough data
7.5
168
Email Marketing
Not enough data
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
208
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
204
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Integration
Not enough data
8.2
225
Not enough data
7.8
222
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
65
Not enough data
7.3
64
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
399
Not enough data
Feature Not Available
Not enough data
7.1
394
Personalization
Not enough data
7.7
413
Not enough data
7.9
406
Not enough data
8.2
425
Not enough data
8.0
410
Administrative
Not enough data
7.8
405
Not enough data
7.7
399
Not enough data
7.5
386
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.7
56
Not enough data
7.6
55
Not enough data
7.5
54
Not enough data
7.6
55
Not enough data
7.8
55
Not enough data
8.1
54
Analytics
Not enough data
8.0
254
Not enough data
8.2
255
Not enough data
8.1
247
Customizations
Not enough data
8.2
265
Not enough data
8.3
254
Not enough data
8.3
266
Not enough data
7.9
255
Not enough data
8.3
256
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
57
Not enough data
7.4
57
Not enough data
7.3
57
Not enough data
7.2
56
Data Sourcing
Not enough data
7.8
424
Not enough data
8.0
428
Not enough data
7.9
425
Not enough data
8.4
432
Not enough data
8.0
418
Predictive Analytics
Not enough data
7.7
420
Not enough data
7.8
422
Not enough data
7.3
405
Not enough data
7.7
413
Sales Management
Not enough data
8.6
438
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
437
Categories
Categories
Shared Categories
1CRM and Pipedrive are categorized as CRM
Unique Categories
1CRM is categorized as Marketing Automation
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
1CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Outsourcing/Offshoring
17.9%
Marketing and Advertising
17.9%
Publishing
7.1%
Information Technology and Services
7.1%
Computer Software
7.1%
Other
42.9%
Computer Software
10.8%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.3%
Real Estate
3.3%
Other
61.4%
Discussions
What is the scope of future development ?
1 Comment
MW
Yes - the Configure Group Tabs function within Administration lets you remove anything you don’t need from the system menu - and also reorganize the menu any...Read more
1CRM has no more discussions with answers
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
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