Compare 1CRM and Pipedrive
At a Glance
Market Segments
Small-Business (51.4% of reviews)
Small-Business (72.8% of reviews)
Entry-Level Pricing
Free
$24.00 1 Seats Per Month
1CRM
Star Rating
(37)4.3 out of 5
Market Segments
Small-Business (51.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plans
Pipedrive
Star Rating
(3,031)4.3 out of 5
Market Segments
Small-Business (72.8% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user experience, with many users describing it as a powerful tool that acts like a personal assistant. They appreciate features like task reminders and the ability to take and share notes easily, which enhances daily productivity.
- Users say that 1CRM offers a highly customizable experience, making it easy to manage sales and lead processes. Reviewers highlight its intuitive dashboard with drag-and-drop functionality, which simplifies reporting and analytics, catering well to users who prioritize customization.
- According to verified reviews, Pipedrive stands out for its strong sales automation tools and excellent integration capabilities. Users mention that the email integration is particularly helpful for automating communications, which is a significant advantage for fast-moving teams.
- Reviewers mention that while Pipedrive has a slightly more complex setup process, it ultimately leads to a smoother user experience. In contrast, 1CRM is praised for its hassle-free implementation, making it a good choice for teams looking for quick onboarding.
- Users highlight that Pipedrive's search functionality is a major plus, allowing them to easily sort clients based on various criteria. This feature is particularly beneficial for sales teams needing quick access to client information, enhancing their efficiency.
- G2 reviewers note that while both products provide solid customer support, 1CRM's support team is frequently described as highly responsive and knowledgeable. This can be a deciding factor for users who prioritize ongoing assistance and case management capabilities.
Pricing
Entry-Level Pricing
1CRM
1CRM Startup Edition
Free
1CRM Startup Edition is a free, fully functional, 3 user CRM software. Containing all the standard features of 1CRM, it is an ideal option for any business just starting out, or a more established business looking for a risk-free introduction to 1CRM. Startup Edition is also available on the Cloud for $12/month.
- Sales Automation & Forecasting
- Marketing Automation
- Order Management
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
1CRM
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.7
33
8.5
2,616
Ease of Use
8.8
34
8.9
2,656
Ease of Setup
8.1
18
8.7
1,665
Ease of Admin
9.3
9
8.6
1,023
Quality of Support
8.4
32
8.4
2,237
Has the product been a good partner in doing business?
8.7
9
8.7
991
Product Direction (% positive)
9.2
30
8.8
2,573
Features by Category
Sales Force Automation
8.8
20
8.5
2049
|
Verified
8.9
16
Feature Not Available
9.1
18
8.9
2125
|
Verified
9.1
17
8.6
2109
|
Verified
8.6
16
7.7
1617
|
Verified
9.1
16
8.4
1128
|
Verified
9.1
16
7.7
1615
|
Verified
9.3
16
7.7
1570
9.0
16
7.8
1674
Marketing Automation
8.8
16
7.5
1517
|
Verified
8.9
17
7.5
1494
|
Verified
9.0
20
8.5
1862
|
Verified
8.9
15
7.5
1447
|
Verified
Customer Support
9.2
18
7.9
1008
9.3
17
7.8
988
9.4
16
8.0
1020
8.9
15
7.5
1475
9.2
18
7.7
961
Reporting & Analytics
9.4
18
8.0
1878
|
Verified
9.5
16
8.3
1964
|
Verified
9.4
14
7.9
1722
|
Verified
Mobile & Social
9.2
15
7.6
1425
|
Verified
8.9
16
7.4
1376
|
Verified
9.0
15
7.9
1592
|
Verified
Platform
8.9
16
8.2
1351
|
Verified
8.7
15
8.3
1349
9.1
16
8.4
1360
|
Verified
9.0
13
8.2
1169
|
Verified
8.7
13
7.3
1059
|
Verified
8.9
16
7.8
1173
9.2
14
8.8
1337
|
Verified
9.2
16
7.8
1126
Integration
9.1
15
8.1
1233
|
Verified
9.2
16
8.0
1171
|
Verified
8.8
14
7.9
1099
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - CRM
Feature Not Available
7.3
171
Feature Not Available
7.6
172
Feature Not Available
7.5
173
Feature Not Available
7.3
170
Feature Not Available
7.3
171
Feature Not Available
7.3
169
Feature Not Available
7.6
172
Email Marketing
Not enough data
8.2
211
Not enough data
8.2
212
Not enough data
7.8
206
Not enough data
8.2
209
Not enough data
8.3
212
Not enough data
8.2
207
Not enough data
7.9
206
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
227
Not enough data
7.8
224
Not enough data
7.9
221
Not enough data
8.2
221
Not enough data
7.2
213
Not enough data
7.3
210
Email Marketing
Not enough data
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
7.7
5
Not enough data
Feature Not Available
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Campaign Management
8.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics
7.7
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Feature Not Available
Not enough data
Platform
Not enough data
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
401
Not enough data
Feature Not Available
Not enough data
7.1
395
Personalization
Not enough data
7.7
414
Not enough data
7.9
409
Not enough data
8.3
429
Not enough data
8.0
411
Administrative
Not enough data
7.8
409
Not enough data
7.7
401
Not enough data
7.5
387
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.8
57
Not enough data
7.7
57
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Analytics
Not enough data
8.0
256
Not enough data
8.2
257
Not enough data
8.1
249
Customizations
Not enough data
8.2
268
Not enough data
8.3
257
Not enough data
8.4
270
Not enough data
7.9
257
Not enough data
8.3
259
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Data Sourcing
Not enough data
7.8
425
Not enough data
8.0
432
Not enough data
7.9
427
Not enough data
8.4
436
Not enough data
8.0
421
Predictive Analytics
Not enough data
7.7
422
Not enough data
7.8
424
Not enough data
7.4
407
Not enough data
7.7
416
Sales Management
Not enough data
8.7
442
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
443
Categories
Categories
Shared Categories
1CRM and Pipedrive are categorized as CRM
Unique Categories
1CRM is categorized as Marketing Automation
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
1CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Outsourcing/Offshoring
17.1%
Marketing and Advertising
14.3%
Information Technology and Services
11.4%
Publishing
5.7%
Computer Software
5.7%
Other
45.7%
Computer Software
11.0%
Information Technology and Services
10.1%
Marketing and Advertising
9.9%
Financial Services
4.2%
Construction
3.3%
Other
61.5%
Alternatives
Discussions
What is the scope of future development ?
1 Comment
MW
Yes - the Configure Group Tabs function within Administration lets you remove anything you don’t need from the system menu - and also reorganize the menu any...Read more
1CRM has no more discussions with answers
What is the best way to use email marketing with Pipedrive?
3 Comments
AC
PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal...Read more
What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?
2 Comments
JB
In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people...Read more
What is Pipedrive used for?
2 Comments
AS
Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key...Read more
