# 1CRM vs HubSpot Sales Hub Comparison
---
## AI Generated Summary
- **G2 reviewers report** that HubSpot Sales Hub excels in providing a comprehensive sales management experience, with users appreciating its ability to keep everything related to sales in one place. The integration of automation features significantly reduces repetitive tasks, making daily operations smoother and more efficient.
- **Users say** that 1CRM stands out for its robust Order Management capabilities, which are built directly into the platform. This feature allows users to create quotes, convert them into invoices, and track sales orders without needing additional integrations, which is particularly beneficial for businesses that require seamless financial management.
- **Reviewers mention** that HubSpot Sales Hub's user interface is clean and intuitive, making it easy to manage leads, deals, and follow-ups. The ability to quickly search and filter information enhances user productivity, a feature that many find invaluable in their day-to-day operations.
- **According to verified reviews** , 1CRM is praised for its strong alignment with specific regulatory requirements, such as those in the EU. This is particularly advantageous for businesses in regulated industries, as it ensures compliance while managing client data securely on local servers.
- **G2 reviewers highlight** that while both platforms offer good support, HubSpot Sales Hub has a slight edge in overall quality of support, with users noting the helpfulness of their customer service team. This can be crucial for businesses that rely on timely assistance to resolve issues quickly.
- **Users report** that 1CRM's high scores in areas like performance and reliability, as well as its strong customization options, make it a solid choice for businesses looking for tailored solutions. The ability to integrate with various online and offline software enhances its versatility, catering to diverse business needs.



| | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 39 | 13,870 | 
| **Largest Market Segment** | Small-Business (48.6% of reviews) | Small-Business (60.8% of reviews) | 
| **Entry Level Price** | Free | $0.00 | 

---
## Top Pros & Cons

### 1CRM

Pros:
- Ease of Use (8 reviews)
- Customer Support (4 reviews)

Cons:
- Inefficient (3 reviews)
- Learning Curve (3 reviews)

### HubSpot Sales Hub

Pros:
- Ease of Use (1216 reviews)
- Features (702 reviews)

Cons:
- Missing Features (435 reviews)
- Limited Features (409 reviews)

---
## Ratings Comparison
| Rating | 1CRM | HubSpot Sales Hub | 
|---|---|---|
  | **Meets Requirements** | 8.7 (34 reviews) | 8.6 (10068 reviews) | 
  | **Ease of Use** | 8.8 (35 reviews) | 8.7 (10960 reviews) | 
  | **Ease of Setup** | 8.2 (19 reviews) | 8.3 (4921 reviews) | 
  | **Ease of Admin** | 9.3 (9 reviews) | 8.6 (3162 reviews) | 
  | **Quality of Support** | 8.4 (33 reviews) | 8.6 (9068 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (9 reviews) | 8.7 (3114 reviews) | 
  | **Product Direction (% positive)** | 9.2 (31 reviews) | 8.7 (9613 reviews) | 

---
## Pricing

### 1CRM

#### Entry-Level Pricing

Plan: 1CRM Startup Edition

Price: Free

Description: 1CRM Startup Edition is a free, fully functional, 3 user CRM software. Containing all the standard features of 1CRM, it is an ideal option for any business just starting out, or a more established business looking for a risk-free introduction to 1CRM. Startup Edition is also available on the Cloud for $12/month.

Key Features:
- Sales Automation & Forecasting
- Marketing Automation
- Order Management

[Browse all 4 editions](https://www.g2.com/products/1crm/pricing)

#### Free Trial

Yes

### HubSpot Sales Hub

#### Entry-Level Pricing

Plan: Free HubSpot CRM

Price: $0.00

Description: A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.

Key Features:
- Contact management
- Contact website activity
- Companies

[Browse all 4 editions](https://www.g2.com/products/hubspot-sales-hub/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **1CRM** | 9.0/10 | 27 |
| **HubSpot Sales Hub** | 8.0/10 | 7640 |

#### Sales Force Automation

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Contact & Account Management** | 8.8 (20 reviews) | 8.7 (6172 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 8.9 (16 reviews) | Feature Not Available | 
| **Opportunity & Pipeline Mgmt.** | 9.1 (18 reviews) | 8.6 (6051 reviews) ✓ Verified | 
| **Task / Activity Management** | 9.1 (17 reviews) | 8.6 (6207 reviews) ✓ Verified | 
| **Territory & Quota Management** | 8.6 (16 reviews) | 7.8 (4201 reviews) ✓ Verified | 
| **Desktop Integration** | 9.1 (16 reviews) | 8.5 (5096 reviews) ✓ Verified | 
| **Product & Price List Management** | 9.0 (17 reviews) | 7.8 (3263 reviews) ✓ Verified | 
| **Quote & Order Management** | 9.3 (17 reviews) | 7.8 (3172 reviews) ✓ Verified | 
| **Customer Contract Management** | 9.0 (16 reviews) | 8.2 (2466 reviews) | 

#### Marketing Automation

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Email Marketing** | 8.8 (16 reviews) | 8.7 (5428 reviews) ✓ Verified | 
| **Campaign Management** | 8.9 (17 reviews) | 8.5 (5065 reviews) ✓ Verified | 
| **Lead Management** | 9.0 (20 reviews) | 8.7 (5267 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 8.9 (15 reviews) | 8.1 (4452 reviews) ✓ Verified | 

#### Customer Support

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Case Management** | 9.2 (18 reviews) | 8.3 (3635 reviews) ✓ Verified | 
| **Customer Support Portal** | 9.3 (17 reviews) | 8.1 (2466 reviews) | 
| **Knowledge Base** | 9.4 (16 reviews) | 8.4 (3306 reviews) ✓ Verified | 
| **Call Center Features** | 8.9 (15 reviews) | 8.0 (3283 reviews) ✓ Verified | 
| **Support Analytics** | 9.2 (18 reviews) | 8.3 (3511 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Reporting** | 9.4 (18 reviews) | 8.2 (5853 reviews) ✓ Verified | 
| **Dashboards** | 9.2 (17 reviews) | 8.4 (6164 reviews) ✓ Verified | 
| **Forecasting** | 9.4 (14 reviews) | 8.0 (4301 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Social Collaboration Features** | 9.2 (15 reviews) | 8.0 (3812 reviews) ✓ Verified | 
| **Social Network Integration** | 8.9 (16 reviews) | 8.1 (2462 reviews) ✓ Verified | 
| **Mobile User Support** | 9.0 (15 reviews) | 7.7 (4133 reviews) ✓ Verified | 

#### Platform

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Customization** | 8.9 (16 reviews) | 8.0 (2960 reviews) ✓ Verified | 
| **Workflow Capability** | 8.7 (15 reviews) | 8.3 (2608 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 9.1 (16 reviews) | 8.5 (2987 reviews) ✓ Verified | 
| **Internationalization** | 9.0 (13 reviews) | 8.1 (2280 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 8.7 (13 reviews) | 7.5 (1975 reviews) | 
| **Document & Content Mgmt.** | 8.9 (16 reviews) | 8.0 (2584 reviews) ✓ Verified | 
| **Performance and Reliability** | 9.2 (14 reviews) | 8.6 (3032 reviews) ✓ Verified | 
| **Output Document Generation** | 9.2 (16 reviews) | 8.0 (1667 reviews) | 

#### Integration

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Data Import & Export Tools** | 9.1 (15 reviews) | 8.4 (2270 reviews) ✓ Verified | 
| **Integration APIs** | 9.2 (16 reviews) | 8.2 (2401 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 8.8 (14 reviews) | 8.2 (2251 reviews) ✓ Verified | 

#### Generative AI

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 7.4 (694 reviews) | 

#### Agentic AI - CRM

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 7.2 (221 reviews) | 
| **Multi-step Planning** | Feature Not Available | 7.2 (215 reviews) | 
| **Cross-system Integration** | Feature Not Available | 7.4 (224 reviews) | 
| **Adaptive Learning** | Feature Not Available | 7.1 (216 reviews) | 
| **Natural Language Interaction** | Feature Not Available | 7.0 (221 reviews) | 
| **Proactive Assistance** | Feature Not Available | 7.1 (218 reviews) | 
| **Decision Making** | Feature Not Available | 7.2 (216 reviews) | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **1CRM** | 8.1/10 | 7 |
| **HubSpot Sales Hub** | N/A | N/A |

#### Email Marketing

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Building and Personalizing Emails** | Not enough data | Not enough data | 
| **Sending Outbound Emails** | 8.7 (5 reviews) | Not enough data | 
| **Manage Email Deliverability** | 8.3 (5 reviews) | Not enough data | 
| **Automated Email Responses** | 8.0 (5 reviews) | Not enough data | 

#### Online Marketing

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Landing Pages and Forms** | Not enough data | Not enough data | 
| **Dynamic Content** | Not enough data | Not enough data | 
| **A/B Testing** | Feature Not Available | Not enough data | 
| **Mobile Optimized** | 7.7 (5 reviews) | Not enough data | 
| **Search Tracking and Optimization** | Feature Not Available | Not enough data | 

#### Lead Management

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Marketing Lead Database** | Not enough data | Not enough data | 
| **Data Quality Management** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Lead Scoring and Grading** | 8.3 (5 reviews) | Not enough data | 
| **Lead Nurturing** | 8.0 (5 reviews) | Not enough data | 
| **Online Behavior Tracking** | Not enough data | Not enough data | 
| **Automated Alerts and Tasks** | Not enough data | Not enough data | 
| **CRM Lead Integration** | 8.7 (5 reviews) | Not enough data | 

#### Campaign Management

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Program Management** | 8.0 (5 reviews) | Not enough data | 
| **Event / Webinar Marketing** | 7.3 (5 reviews) | Not enough data | 
| **Calendaring** | 7.3 (5 reviews) | Not enough data | 
| **Budgeting** | Not enough data | Not enough data | 

#### Social

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Social Listening** | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | 
| **Social Campaigns** | Not enough data | Not enough data | 
| **Social Media Engagement** | Not enough data | Not enough data | 
| **Social Media Advertising** | Feature Not Available | Not enough data | 

#### Reporting & Analytics

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Basic Reporting** | 7.7 (5 reviews) | Not enough data | 
| **Web Analytics** | 8.3 (5 reviews) | Not enough data | 
| **ROI Analytics** | Not enough data | Not enough data | 
| **Revenue Analytics** | 8.7 (5 reviews) | Not enough data | 
| **SEO / Keyword Analytics** | Feature Not Available | Not enough data | 

#### Platform

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Customization ** | Not enough data | Not enough data | 
| **Workflow Capability** | 9.0 (5 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.7 (5 reviews) | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Output Document Generation** | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Integration

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Data Import & Export Tools** | 8.7 (5 reviews) | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **1CRM** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Lead Generation

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **1CRM** | N/A | N/A |
| **HubSpot Sales Hub** | 8.4/10 | 840 |

#### Lead Facilitation

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | 8.4 (526 reviews) | 
| **Lead Qualification** | Not enough data | 8.6 (622 reviews) | 
| **Lead Follow-up** | Not enough data | 8.9 (652 reviews) | 
| **Meeting Scheduling ** | Not enough data | 8.9 (657 reviews) | 

#### Organization

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 8.9 (678 reviews) | 
| **Data Entry** | Not enough data | 8.8 (666 reviews) | 
| **Integrations / APIs** | Not enough data | 8.6 (603 reviews) | 

#### Performance Analysis

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Coaching ** | Not enough data | 8.3 (555 reviews) | 
| **Peformance Tracking** | Not enough data | 8.8 (668 reviews) | 

#### Sales Analysis

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | Feature Not Available | 
| **Sales Forecasting ** | Not enough data | 8.7 (620 reviews) | 

#### Generative AI

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.1 (156 reviews) | 
| **AI Text Summarization** | Not enough data | 8.3 (155 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (20 reviews) | 
| **Multi-step Planning** | Not enough data | 8.1 (20 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (20 reviews) | 
| **Adaptive Learning** | Not enough data | 8.1 (20 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (20 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (20 reviews) | 
| **Decision Making** | Not enough data | 8.3 (20 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **1CRM** | N/A | N/A |
| **HubSpot Sales Hub** | 8.0/10 | 1888 |

#### Integrated Workflows

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Task Management** | Not enough data | 8.8 (1640 reviews) | 
| **Email Tracking/Automation** | Not enough data | 9.0 (1691 reviews) | 
| **Calls and Voice** | Not enough data | 8.3 (1440 reviews) | 
| **Other Outreach Options ** | Not enough data | 8.2 (1336 reviews) | 
| **CRM Integration** | Not enough data | 8.8 (1528 reviews) | 
| **Calendar** | Not enough data | 8.7 (1390 reviews) | 
| **Shared Records** | Not enough data | 8.5 (1302 reviews) | 

#### Repeatability and Reportability

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Content Management** | Not enough data | 8.6 (1478 reviews) | 
| **Workflow Management** | Not enough data | 8.7 (1551 reviews) | 
| **Workflow Performance** | Not enough data | 8.6 (1522 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 8.1 (1393 reviews) | 
| **Gamification** | Not enough data | Feature Not Available | 

#### AI and Automation

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 8.2 (1246 reviews) | 
| **Lead Scoring** | Not enough data | 8.1 (1211 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 8.1 (1203 reviews) | 
| **Buyer Intelligence** | Not enough data | 7.8 (1083 reviews) | 
| **Machine Learning** | Not enough data | 7.7 (1030 reviews) | 

#### Generative AI

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.3 (495 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (181 reviews) | 
| **Multi-step Planning** | Not enough data | 7.1 (181 reviews) | 
| **Cross-system Integration** | Not enough data | 7.2 (182 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (181 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.1 (182 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (182 reviews) | 
| **Decision Making** | Not enough data | 7.2 (184 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **1CRM** | N/A | N/A |
| **HubSpot Sales Hub** | 7.7/10 | 386 |

#### Call Analytics

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Call Recording** | Not enough data | 8.2 (303 reviews) | 
| **Machine Learning** | Not enough data | 7.9 (269 reviews) | 
| **Call Analysis** | Not enough data | 8.0 (278 reviews) | 
| **Lead Qualification** | Not enough data | Feature Not Available | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Customer Scoring** | Not enough data | Feature Not Available | 
| **Speech-to-Text** | Not enough data | 7.5 (243 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.6 (111 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (25 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (26 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (26 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (25 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (24 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (24 reviews) | 
| **Decision Making** | Not enough data | 7.5 (25 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **1CRM** | N/A | N/A |
| **HubSpot Sales Hub** | 8.5/10 | 13 |

#### Responses

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Personalization** | Not enough data | 8.5 (11 reviews) | 
| **Route To Human** | Not enough data | 8.6 (11 reviews) | 
| **Natural Language Understanding (NLU)** | Not enough data | 7.7 (11 reviews) | 

#### Automation - AI Agents

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | 8.8 (10 reviews) | 
| **Customer Interaction Automation** | Not enough data | 9.2 (10 reviews) | 
| **Lead Generation** | Not enough data | 8.8 (10 reviews) | 
| **Document Processing** | Not enough data | 8.5 (10 reviews) | 
| **Feedback Collection** | Not enough data | 8.9 (9 reviews) | 

#### Platform

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Conversation Editor** | Not enough data | 8.3 (11 reviews) | 
| **Integration** | Not enough data | 8.3 (11 reviews) | 
| **Human-In-The-Loop** | Not enough data | 9.0 (10 reviews) | 

#### Autonomy -  AI Agents

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Independent Decision Making** | Not enough data | 7.8 (10 reviews) | 
| **Adaptive Responses** | Not enough data | 8.0 (10 reviews) | 
| **Task Execution** | Not enough data | 8.0 (10 reviews) | 
| **Problem Solving** | Not enough data | 7.8 (10 reviews) | 

#### Generative AI

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.2 (10 reviews) | 
| **AI Text Summarization** | Not enough data | 8.9 (11 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **1CRM** | N/A | N/A |
| **HubSpot Sales Hub** | 8.4/10 | 771 |

#### Integrations

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **MS Teams Integration** | Not enough data | 8.3 (523 reviews) | 
| **Email Integration** | Not enough data | 9.0 (720 reviews) | 
| **Zoom Integration** | Not enough data | 8.3 (588 reviews) | 
| **Google Meet Integration** | Not enough data | 8.4 (577 reviews) | 
| **Salesforce Integration** | Not enough data | 7.7 (487 reviews) | 

#### Branding & Customizatio

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Custom Booking Page** | Not enough data | 8.6 (627 reviews) | 
| **Personalized Links** | Not enough data | 8.7 (647 reviews) | 
| **Personalized Web Embed** | Not enough data | 8.4 (568 reviews) | 

#### Automatic Rules & Configurations

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Set Working Hours** | Not enough data | 8.7 (621 reviews) | 
| **Automatic Updates** | Not enough data | 8.9 (630 reviews) | 
| **Buffer Times** | Not enough data | 8.5 (588 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (48 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (47 reviews) | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **1CRM** | N/A | N/A |
| **HubSpot Sales Hub** | 6.1/10 | 17 |

#### Agentic AI - Visitor Identification

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 6.0 (17 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **1CRM** | N/A | N/A |
| **HubSpot Sales Hub** | 8.0/10 | 1389 |

#### Agentic AI - Sales Performance Management

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.6 (82 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.8 (82 reviews) | 
| **Proactive Assistance** | Not enough data | 6.6 (82 reviews) | 

#### Incentives

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Badges** | Not enough data | 7.9 (770 reviews) | 
| **Triggers** | Not enough data | 8.1 (848 reviews) ✓ Verified | 
| **Commission Calculator** | Not enough data | 7.5 (719 reviews) ✓ Verified | 
| **Leaderboards** | Not enough data | 8.3 (944 reviews) | 

#### Personalization

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Profiles** | Not enough data | 8.4 (967 reviews) | 
| **Custom Reports** | Not enough data | 8.5 (1101 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.8 (1199 reviews) ✓ Verified | 
| **Goal Setting** | Not enough data | 8.5 (991 reviews) ✓ Verified | 

#### Administrative

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Integration** | Not enough data | 8.6 (1022 reviews) ✓ Verified | 
| **Employee Structure** | Not enough data | 8.4 (903 reviews) ✓ Verified | 
| **Behavior Monitoring** | Not enough data | 8.3 (857 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **1CRM** | N/A | N/A |
| **HubSpot Sales Hub** | 7.8/10 | 2526 |

#### Agentic AI - Email Tracking

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (119 reviews) | 
| **Multi-step Planning** | Not enough data | 6.9 (119 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (119 reviews) | 
| **Adaptive Learning** | Not enough data | 6.9 (119 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (118 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (119 reviews) | 
| **Decision Making** | Not enough data | 7.0 (120 reviews) | 

#### Analytics

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Open Rates** | Not enough data | 8.7 (2097 reviews) | 
| **Link Activity** | Not enough data | 8.8 (2082 reviews) | 
| **Attachment Activity** | Not enough data | Feature Not Available | 

#### Customizations

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.8 (2135 reviews) | 
| **Email Scheduling** | Not enough data | 8.9 (2135 reviews) | 
| **Notifications** | Not enough data | 8.8 (2231 reviews) | 
| **Email Categorization** | Not enough data | Feature Not Available | 
| **Templates** | Not enough data | 8.9 (2211 reviews) | 

#### Generative AI

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (485 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **1CRM** | N/A | N/A |
| **HubSpot Sales Hub** | 8.0/10 | 1862 |

#### Agentic AI - Sales Analytics

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (107 reviews) | 
| **Cross-system Integration** | Not enough data | 7.1 (105 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (103 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (105 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (104 reviews) | 

#### Data Sourcing

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.3 (1357 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.4 (1426 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.2 (1290 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.6 (1546 reviews) | 
| **Data Segmentation** | Not enough data | 8.4 (1388 reviews) | 

#### Predictive Analytics

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.1 (1346 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.2 (1302 reviews) | 
| **Risk Analysis** | Not enough data | 7.8 (1131 reviews) | 
| **Live Forecasting** | Not enough data | 7.9 (1263 reviews) | 

#### Sales Management

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.8 (1553 reviews) | 
| **Sales Gamification** | Not enough data | 7.9 (1245 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.4 (1408 reviews) | 
| **Activity Tracking** | Not enough data | 8.9 (1622 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **1CRM** | N/A | N/A |
| **HubSpot Sales Hub** | 8.3/10 | 1507 |

#### Agentic AI - Outbound Call Tracking

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (63 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.1 (61 reviews) | 

#### Calling

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Record Calls** | Not enough data | 8.6 (1190 reviews) | 
| **Generate Location** | Not enough data | 8.1 (981 reviews) | 
| **Call Types** | Not enough data | 8.6 (1149 reviews) | 
| **Click-to-Call** | Not enough data | 8.7 (1180 reviews) | 
| **Auto Dialer** | Not enough data | 7.9 (71 reviews) | 

#### Contacts

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Personalization** | Not enough data | 8.7 (1255 reviews) | 
| **Information Locater** | Not enough data | 8.4 (1099 reviews) | 
| **Record Prospect Data** | Not enough data | 8.6 (1158 reviews) | 

#### Insights

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Notes** | Not enough data | 9.0 (1345 reviews) | 
| **Daily Summary** | Not enough data | 8.7 (1186 reviews) | 
| **Automated Voicemails** | Not enough data | Feature Not Available | 
| **Automated Emails** | Not enough data | Feature Not Available | 
| **Sorts Prospects** | Not enough data | 8.4 (1090 reviews) | 
| **Automated Note Taking** | Not enough data | 7.6 (68 reviews) | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **1CRM** | N/A | N/A |
| **HubSpot Sales Hub** | 7.7/10 | 1025 |

#### Agentic AI - Sales Enablement

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (61 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (60 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (59 reviews) | 

#### Content Management

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Content Import** | Not enough data | 8.4 (804 reviews) | 
| **Content Creation** | Not enough data | Feature Not Available | 
| **Templates** | Not enough data | Feature Not Available | 
| **Advanced Search** | Not enough data | 8.2 (813 reviews) | 
| **Content Storage** | Not enough data | 8.3 (799 reviews) | 

#### Analytics

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Reporting** | Not enough data | 8.4 (883 reviews) | 
| **Alerts** | Not enough data | 8.4 (883 reviews) | 
| **Account-Based Engagement** | Not enough data | 8.4 (826 reviews) | 
| **Content Utilization** | Not enough data | 8.3 (800 reviews) | 

#### Learning Management - Sales Enablement

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Sales Training ** | Not enough data | 7.5 (38 reviews) | 
| **Sales Coaching** | Not enough data | 7.4 (38 reviews) | 
| **Sales Onboarding** | Not enough data | 7.7 (39 reviews) | 

#### Revenue Enablement - Sales Enablement

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Cross-Functional Alignment** | Not enough data | 7.2 (37 reviews) | 
| **AI and Automation** | Not enough data | 7.1 (39 reviews) | 
| **End-to-End Customer Journey Insights** | Not enough data | 7.4 (38 reviews) | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **1CRM** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **1CRM** | N/A | N/A |
| **HubSpot Sales Hub** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to 1CRM (1):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)

**Unique to HubSpot Sales Hub (12):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)


---
## Reviewer Demographics

### By Company Size

| Segment | 1CRM | HubSpot Sales Hub | 
|---|---|---|
| **Small-Business** | 48.6% | 60.8% | 
| **Mid-Market** | 43.2% | 35.2% | 
| **Enterprise** | 8.1% | 4.0% | 

### By Industry

#### 1CRM

- **Outsourcing/Offshoring:** 16.7%
- **Marketing and Advertising:** 13.9%
- **Information Technology and Services:** 11.1%
- **Publishing:** 5.6%
- **Computer Software:** 5.6%
- **Accounting:** 2.8%
- **Alternative Dispute Resolution:** 2.8%
- **Alternative Medicine:** 2.8%
- **Automotive:** 2.8%
- **Building Materials:** 2.8%
- **Other:** 33.3%

#### HubSpot Sales Hub

- **Computer Software:** 15.9%
- **Information Technology and Services:** 12.2%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.3%
- **Education Management:** 3.2%
- **Real Estate:** 2.8%
- **Internet:** 2.2%
- **Hospital & Health Care:** 1.8%
- **Health, Wellness and Fitness:** 1.6%
- **Staffing and Recruiting:** 1.6%
- **Other:** 44.5%

---
## Alternatives

### Alternatives to 1CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3091 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14858 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [Act!](https://www.g2.com/products/act/reviews) — 3.9/5 stars (515 reviews)
- [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (369 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1622 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews)

### Alternatives to HubSpot Sales Hub

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9690 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (118 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (848 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9108 reviews)

---
## Top Discussions

### 1CRM

- Title: [What is the scope of future development ?](https://www.g2.com/discussions/33775-what-is-the-scope-of-future-development) — 1 comment
  > **Top comment:** "Yes - the Configure Group Tabs function within Administration lets you remove anything you don’t need from the system menu - and also reorganize the menu any..."

### HubSpot Sales Hub

- Title: [Can I automate multiple scheduled sales email sends based on the suggested optimized send times?](https://www.g2.com/discussions/can-i-automate-multiple-scheduled-sales-email-sends-based-on-the-suggested-optimized-send-times) — 6 comments, 1 upvote
  > **Top comment:** "Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences."
- Title: [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) — 5 comments
  > **Top comment:** "Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -..."
- Title: [Will Hubspot connect well with variety of accounting softwares?](https://www.g2.com/discussions/will-hubspot-connect-well-with-variety-of-accounting-softwares) — 5 comments, 2 upvotes
  > **Top comment:** "There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant..."
- Title: [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) — 4 comments
  > **Top comment:** "HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by:

Giving a clear view of all leads and deals.
Automating..."
- Title: [Sequences](https://www.g2.com/discussions/24872-sequences) — 4 comments, 1 upvote
  > **Top comment:** "Yes, you can do either... You can export a list of people who belong to a specific segment (list) or you can add a new "sequence" and enroll those already in..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/1crm-vs-hubspot-sales-hub)