# 123FormBuilder, Zoho Survey vs Jotform Comparison

| | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 175 | 1,030 | 5,121 | 
| **Largest Market Segment** | Small-Business (62.6% of reviews) | Small-Business (50.6% of reviews) | Small-Business (73.7% of reviews) | 
| **Entry Level Price** | $49.00 Per Month | 0 | Free | 

---
## Top Pros & Cons

### 123FormBuilder

Pros:
- Ease of Creation (5 reviews)
- Ease of Use (5 reviews)

Cons:
- Delays (2 reviews)
- Form Design (2 reviews)

### Zoho Survey

Pros:
- Ease of Use (74 reviews)
- Ease of Creation (32 reviews)

Cons:
- Limited Customization (27 reviews)
- Survey Issues (16 reviews)

### Jotform

Pros:
- Ease of Use (1139 reviews)
- Simple (740 reviews)

Cons:
- Expensive (287 reviews)
- Missing Features (250 reviews)

---
## Ratings Comparison
| Rating | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
  | **Meets Requirements** | 8.9 (120 reviews) | 8.9 (810 reviews) | 9.1 (3897 reviews) | 
  | **Ease of Use** | 9.0 (120 reviews) | 8.9 (818 reviews) | 9.2 (3980 reviews) | 
  | **Ease of Setup** | 9.1 (77 reviews) | 8.8 (423 reviews) | 9.1 (3091 reviews) | 
  | **Ease of Admin** | 9.0 (74 reviews) | 8.7 (318 reviews) | 9.1 (2668 reviews) | 
  | **Quality of Support** | 8.6 (104 reviews) | 8.5 (724 reviews) | 8.8 (3069 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (67 reviews) | 8.7 (300 reviews) | 9.1 (2544 reviews) | 
  | **Product Direction (% positive)** | 7.2 (92 reviews) | 8.9 (780 reviews) | 9.3 (3875 reviews) | 

---
## Pricing

### 123FormBuilder

#### Entry-Level Pricing

Plan: Platinum Plan

Price: $49.00 Per Month

Description: For individuals or growing teams that need advanced features. Collect payments and build smart forms.

Key Features:
- 100 Forms
- 20,000 Submissions
- 10GB Storage

[Browse all 5 editions](https://www.g2.com/products/123formbuilder/pricing)

#### Free Trial

No

### Zoho Survey

#### Entry-Level Pricing

Plan: FREE

Price: 0

Key Features:
- Unlimited Surveys
- 10 Questions / Survey
- 100 Responses / Survey

[Browse all 4 editions](https://www.g2.com/products/zoho-survey/pricing)

#### Free Trial

Yes

### Jotform

#### Entry-Level Pricing

Plan: FREE

Price: Free

Description: Use Jotform absolutely free

Key Features:
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments

[Browse all 5 editions](https://www.g2.com/products/jotform/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Event Registration &amp; Ticketing

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | N/A | N/A |
| **Zoho Survey** | N/A | N/A |
| **Jotform** | 8.0/10 | 856 |

#### Registration

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Event creation** | Not enough data | Not enough data | 9.0 (756 reviews) | 
| **User registration process** | Not enough data | Not enough data | 9.2 (775 reviews) | 
| **Payment processing** | Not enough data | Not enough data | 8.0 (652 reviews) | 
| **Mobile check-in** | Not enough data | Not enough data | 7.9 (623 reviews) | 
| **On-site tickets and registration** | Not enough data | Not enough data | 8.2 (627 reviews) | 

#### Generative AI

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.4 (401 reviews) | 

#### Marketing and Communications

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Event website creation** | Not enough data | Not enough data | 7.8 (591 reviews) | 
| **Email automation** | Not enough data | Not enough data | 8.5 (679 reviews) | 
| **Email customization** | Not enough data | Not enough data | 8.3 (667 reviews) | 
| **Contact list management** | Not enough data | Not enough data | 8.3 (622 reviews) | 
| **Social media promotion** | Not enough data | Not enough data | 7.5 (572 reviews) | 
| **Lead generation and retrieval** | Not enough data | Not enough data | 7.8 (574 reviews) | 

#### Agentic AI - Event Registration &amp; Ticketing

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.1 (79 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.3 (79 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.3 (81 reviews) | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | N/A | N/A |
| **Zoho Survey** | N/A | N/A |
| **Jotform** | N/A | N/A |

#### Lead Generation

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | Not enough data | 
| **Data Import &amp; Export Tools** | Not enough data | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | N/A | N/A |
| **Zoho Survey** | N/A | N/A |
| **Jotform** | 8.5/10 | 95 |

#### Lead Monitoring

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Features** | Not enough data | Not enough data | 8.5 (62 reviews) | 
| **Performance** | Not enough data | Not enough data | 8.7 (61 reviews) | 
| **Identification** | Not enough data | Not enough data | 8.0 (59 reviews) | 

#### Agentic AI - Lead Capture

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 7.9 (53 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.7 (50 reviews) | 

#### Data Capture

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Mobile** | Not enough data | Not enough data | 8.4 (59 reviews) | 
| **Websites** | Not enough data | Not enough data | 8.7 (65 reviews) | 
| **Social Media** | Not enough data | Not enough data | 7.7 (59 reviews) | 
| **Data** | Not enough data | Not enough data | 8.5 (62 reviews) | 

#### Analytics

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Export/Import** | Not enough data | Not enough data | 8.7 (62 reviews) | 
| **Reporting** | Not enough data | Not enough data | 8.5 (64 reviews) | 

#### Customization

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Forms** | Not enough data | Not enough data | 9.2 (74 reviews) | 
| **Personalization** | Not enough data | Not enough data | 9.0 (63 reviews) | 
| **Templates** | Not enough data | Not enough data | 8.8 (68 reviews) | 
| **Integration** | Not enough data | Not enough data | 8.8 (64 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | 8.7/10 | 9 |
| **Zoho Survey** | 8.6/10 | 265 |
| **Jotform** | 8.4/10 | 1313 |

#### Survey Management

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Survey Builder** | 10.0 (8 reviews) | 9.2 (235 reviews) | 9.3 (1179 reviews) | 
| **Question Types** | 10.0 (7 reviews) | 9.1 (231 reviews) | 9.3 (1199 reviews) | 
| **Templates** | 8.5 (8 reviews) | 8.7 (212 reviews) | 8.8 (1139 reviews) | 
| **Survey Distribution** | 9.3 (7 reviews) | 8.9 (206 reviews) | 9.0 (1092 reviews) | 

#### Survey Customization

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Branching/Skip Logic** | 8.0 (5 reviews) | 8.6 (192 reviews) | 8.6 (1016 reviews) | 
| **Branding** | 6.7 (7 reviews) | 8.6 (198 reviews) | 8.6 (1063 reviews) | 
| **Multimedia Support** | 8.6 (6 reviews) | 8.5 (183 reviews) | 8.3 (948 reviews) | 
| **Multilingual Surveys** | 8.3 (5 reviews) | 8.5 (178 reviews) | 8.0 (853 reviews) | 

#### Survey Insights

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Reporting &amp; Analytics** | 9.3 (5 reviews) | 8.7 (217 reviews) | 8.6 (1094 reviews) | 
| **BI Tools Integration** | Not enough data | 8.4 (184 reviews) | 7.9 (842 reviews) | 
| **Data Exporting** | 9.2 (6 reviews) | 8.8 (197 reviews) | 8.8 (1093 reviews) | 
| **Permissions** | 8.1 (6 reviews) | 8.7 (181 reviews) | 8.5 (1020 reviews) | 

#### Agentic AI - Survey

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | 7.9 (42 reviews) | 7.6 (128 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (43 reviews) | 7.6 (125 reviews) | 
| **Decision Making** | Not enough data | 8.3 (46 reviews) | 7.7 (128 reviews) | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | N/A | N/A |
| **Zoho Survey** | N/A | N/A |
| **Jotform** | 7.9/10 | 60 |

#### Notifications

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Confirmations &amp; Reminders** | Not enough data | Not enough data | 8.7 (47 reviews) | 
| **Appointment Follow-Up** | Not enough data | Not enough data | 8.5 (47 reviews) | 
| **Scheduling Notifications** | Not enough data | Not enough data | 8.6 (45 reviews) | 

#### Settings

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Time Zone Detection** | Not enough data | Not enough data | 8.3 (46 reviews) | 
| **Availability Settings** | Not enough data | Not enough data | 8.6 (46 reviews) | 
| **Blocked Time Settings** | Not enough data | Not enough data | 8.3 (46 reviews) | 

#### Personalization

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Branding** | Not enough data | Not enough data | 9.0 (46 reviews) | 
| **Links** | Not enough data | Not enough data | 8.9 (40 reviews) | 

#### Integrations

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Multi- Calendar Integration** | Not enough data | Not enough data | 7.5 (41 reviews) | 
| **Website Integration** | Not enough data | Not enough data | 8.8 (45 reviews) | 
| **Payment Acceptance** | Not enough data | Not enough data | 8.1 (42 reviews) | 
| **Video Conferencing** | Not enough data | Not enough data | 7.2 (41 reviews) | 
| **Communication** | Not enough data | Not enough data | 7.5 (40 reviews) | 

#### Generative AI

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.7 (36 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 7.3 (37 reviews) | 
| **AI Text-to-Image** | Not enough data | Not enough data | 7.0 (36 reviews) | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 7.1 (36 reviews) | 
| **AI Image-to-Text** | Not enough data | Not enough data | 6.8 (36 reviews) | 

#### Agentic AI - Online Appointment Scheduling

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.3 (37 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.5 (36 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.7 (38 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | 8.5/10 | 28 |
| **Zoho Survey** | N/A | N/A |
| **Jotform** | 8.6/10 | 2661 |

#### Customization

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Custom Fields** | 9.0 (24 reviews) | Not enough data | 9.0 (2216 reviews) | 
| **Conditional Logic** | 8.6 (22 reviews) | Not enough data | 8.8 (2055 reviews) | 
| **Multi-page Forms** | 8.9 (19 reviews) | Not enough data | 9.0 (2038 reviews) | 
| **Design** | 8.5 (26 reviews) | Not enough data | 8.7 (2251 reviews) | 

#### Additional Functionality

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Embedded Forms** | 9.0 (19 reviews) | Not enough data | 8.8 (1972 reviews) | 
| **Offline Capability** | 6.7 (12 reviews) | Not enough data | 7.7 (1697 reviews) | 
| **Notifications** | 8.9 (19 reviews) | Not enough data | 8.9 (2080 reviews) | 
| **Payments** | 8.2 (11 reviews) | Not enough data | 8.0 (1726 reviews) | 
| **Mobile Forms** | 8.5 (19 reviews) | Not enough data | 8.9 (2033 reviews) | 

### 360 Feedback Software

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | N/A | N/A |
| **Zoho Survey** | N/A | N/A |
| **Jotform** | 8.9/10 | 237 |

#### Performance reviews

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **customizable forms** | Not enough data | Not enough data | 9.2 (227 reviews) | 
| **360 reviews** | Not enough data | Not enough data | 8.8 (207 reviews) | 

#### Feedback

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **requesting feedback** | Not enough data | Not enough data | 9.0 (212 reviews) | 
| **continuous feedback** | Not enough data | Not enough data | 8.7 (198 reviews) | 

#### Data

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Dashboard and Reporting** | Not enough data | Not enough data | 8.9 (210 reviews) | 
| **Historical Analysis** | Not enough data | Not enough data | 8.6 (198 reviews) | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | N/A | N/A |
| **Zoho Survey** | N/A | N/A |
| **Jotform** | 7.3/10 | 189 |

#### Generative AI

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 7.4 (98 reviews) | 
| **AI Image-to-Text** | Not enough data | Not enough data | 6.9 (96 reviews) | 

#### Before the Job

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Calendar** | Not enough data | Not enough data | 7.1 (152 reviews) | 
| **Dispatch** | Not enough data | Not enough data | 7.2 (143 reviews) | 
| **Roles** | Not enough data | Not enough data | 7.5 (151 reviews) | 
| **Booking** | Not enough data | Not enough data | 7.3 (150 reviews) | 

#### On the Job

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Location** | Not enough data | Not enough data | 7.3 (147 reviews) | 
| **Employee Communication** | Not enough data | Not enough data | 7.9 (162 reviews) | 
| **Behavior Monitoring** | Not enough data | Not enough data | 7.3 (146 reviews) | 
| **Client Notifications** | Not enough data | Not enough data | 7.8 (155 reviews) | 
| **Field Sales** | Not enough data | Not enough data | 7.4 (144 reviews) | 

#### After the Job

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Reports** | Not enough data | Not enough data | 8.4 (168 reviews) | 
| **Analytics** | Not enough data | Not enough data | 8.1 (165 reviews) | 
| **Invoicing** | Not enough data | Not enough data | 7.0 (144 reviews) | 
| **CRM Integrations** | Not enough data | Not enough data | 7.3 (143 reviews) | 

#### Agentic AI - Field Service Management

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.4 (25 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 6.4 (25 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 6.5 (25 reviews) | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | N/A | N/A |
| **Zoho Survey** | N/A | N/A |
| **Jotform** | N/A | N/A |

#### Generative AI

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | N/A | N/A |
| **Zoho Survey** | N/A | N/A |
| **Jotform** | N/A | N/A |

#### Generative AI

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | N/A | N/A |
| **Zoho Survey** | N/A | N/A |
| **Jotform** | N/A | N/A |

#### Generative AI

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | N/A | N/A |
| **Zoho Survey** | N/A | N/A |
| **Jotform** | 6.7/10 | 7 |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.9 (6 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 6.7 (6 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 6.4 (6 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 6.9 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 6.4 (6 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 6.4 (6 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 6.9 (6 reviews) | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | N/A | N/A |
| **Zoho Survey** | N/A | N/A |
| **Jotform** | 7.8/10 | 983 |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 7.6 (28 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.4 (28 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.4 (28 reviews) | 

#### Sourcing

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Candidate Search** | Not enough data | Not enough data | 7.5 (212 reviews) | 
| **Career Page Configuration** | Not enough data | Not enough data | 7.5 (202 reviews) | 
| **Social Sourcing** | Not enough data | Not enough data | 7.3 (35 reviews) | 
| **Job Posting** | Not enough data | Not enough data | 6.9 (36 reviews) | 
| **Candidate Sourcing Metrics** | Not enough data | Not enough data | 7.0 (33 reviews) | 

#### Candidate Management - Applicant Tracking System

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Candidate Evaluations** | Not enough data | Not enough data | 8.1 (224 reviews) | 
| **Applicant Data Management** | Not enough data | Not enough data | 8.1 (35 reviews) | 
| **Hiring Processes Tracking** | Not enough data | Not enough data | 8.2 (33 reviews) | 
| **Automated Resume Parsing** | Not enough data | Not enough data | 7.4 (31 reviews) | 
| **Scheduling** | Not enough data | Not enough data | 7.3 (31 reviews) | 
| **Candidate-Facing Statuses** | Not enough data | Not enough data | 7.3 (30 reviews) | 
| **Workflow Building** | Not enough data | Not enough data | 8.3 (33 reviews) | 

#### Platform

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Customization ** | Not enough data | Not enough data | 8.9 (909 reviews) | 
| **Integration APIs** | Not enough data | Not enough data | 8.1 (790 reviews) | 
| **Internationalization** | Not enough data | Not enough data | 8.0 (752 reviews) | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 8.6 (831 reviews) | 
| **Performance** | Not enough data | Not enough data | 9.1 (876 reviews) | 
| **Mobility** | Not enough data | Not enough data | 8.8 (828 reviews) | 
| **Reporting** | Not enough data | Not enough data | 8.7 (852 reviews) | 
| **Dashboards** | Not enough data | Not enough data | 8.7 (840 reviews) | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Predictive Insights** | Not enough data | Not enough data | 7.2 (27 reviews) | 
| **AI Job Description** | Not enough data | Not enough data | 7.0 (26 reviews) | 
| **Chatbot** | Not enough data | Not enough data | 6.8 (27 reviews) | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | N/A | N/A |
| **Zoho Survey** | N/A | N/A |
| **Jotform** | 8.4/10 | 982 |

#### Platform Basics

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Performance Benchmarking** | Not enough data | Not enough data | 8.4 (411 reviews) | 
| **Reporting &amp; Dashboards** | Not enough data | Not enough data | 8.6 (444 reviews) | 
| **Interoperability** | Not enough data | Not enough data | 8.3 (422 reviews) | 

#### Platform Content

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Employee Pulse Surveys** | Not enough data | Not enough data | 8.5 (410 reviews) | 
| **Survey Customization** | Not enough data | Not enough data | 8.8 (448 reviews) | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | 8.3 (399 reviews) | 
| **Science-based templates** | Not enough data | Not enough data | 7.8 (383 reviews) | 

#### Platform Additional Functionality

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Employee Segmenting** | Not enough data | Not enough data | 8.0 (383 reviews) | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | 8.3 (399 reviews) | 
| **Peer Recognition** | Not enough data | Not enough data | 7.9 (388 reviews) | 
| **Social Feedback Portal** | Not enough data | Not enough data | 7.9 (387 reviews) | 

#### Platform

| Feature | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Customization ** | Not enough data | Not enough data | 8.9 (909 reviews) | 
| **Integration APIs** | Not enough data | Not enough data | 8.1 (790 reviews) | 
| **Internationalization** | Not enough data | Not enough data | 8.0 (752 reviews) | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 8.6 (831 reviews) | 
| **Performance** | Not enough data | Not enough data | 9.1 (876 reviews) | 
| **Mobility** | Not enough data | Not enough data | 8.8 (828 reviews) | 
| **Reporting** | Not enough data | Not enough data | 8.7 (852 reviews) | 
| **Dashboards** | Not enough data | Not enough data | 8.7 (840 reviews) | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to 123FormBuilder (3):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Lead Capture Software](https://www.g2.com/categories/lead-capture)


**Unique to Jotform (9):** [360 Feedback Software](https://www.g2.com/categories/360-feedback-software), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Field Service Management Software](https://www.g2.com/categories/field-service-management), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling)


---
## Reviewer Demographics

### By Company Size

| Segment | 123FormBuilder | Zoho Survey | Jotform | 
|---|---|---|---|
| **Small-Business** | 62.6% | 50.6% | 73.7% | 
| **Mid-Market** | 21.6% | 32.2% | 22.2% | 
| **Enterprise** | 15.8% | 17.2% | 4.1% | 

### By Industry

#### 123FormBuilder

- **Computer Software:** 8.2%
- **Information Technology and Services:** 7.6%
- **Marketing and Advertising:** 5.8%
- **Retail:** 3.5%
- **Education Management:** 2.9%
- **Higher Education:** 2.9%
- **Non-Profit Organization Management:** 2.9%
- **Events Services:** 2.3%
- **Financial Services:** 2.3%
- **Health, Wellness and Fitness:** 2.3%
- **Other:** 59.1%

#### Zoho Survey

- **Information Technology and Services:** 10.2%
- **Education Management:** 6.3%
- **Marketing and Advertising:** 5.4%
- **Computer Software:** 5.0%
- **Financial Services:** 3.0%
- **Human Resources:** 2.6%
- **Telecommunications:** 2.5%
- **Hospitality:** 2.3%
- **Hospital &amp; Health Care:** 2.0%
- **Management Consulting:** 1.9%
- **Other:** 58.8%

#### Jotform

- **Non-Profit Organization Management:** 9.5%
- **Marketing and Advertising:** 4.8%
- **Education Management:** 4.7%
- **Health, Wellness and Fitness:** 4.5%
- **Primary/Secondary Education:** 3.5%
- **Real Estate:** 3.2%
- **Hospital &amp; Health Care:** 2.9%
- **Higher Education:** 2.8%
- **Construction:** 2.4%
- **Events Services:** 2.4%
- **Other:** 59.2%

---
## Alternatives

### Alternatives to 123FormBuilder

- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (993 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23538 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (469 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (969 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3477 reviews)
- [forms.app](https://www.g2.com/products/forms-app/reviews) — 4.5/5 stars (497 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2058 reviews)

### Alternatives to Zoho Survey

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23538 reviews)
- [Qualtrics Strategy &amp; Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3015 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (993 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2058 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1136 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (469 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (559 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)

### Alternatives to Jotform

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2058 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (993 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23538 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (469 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [forms.app](https://www.g2.com/products/forms-app/reviews) — 4.5/5 stars (497 reviews)
- [Outgrow](https://www.g2.com/products/outgrow/reviews) — 4.7/5 stars (328 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews)

---
## Top Discussions

### 123FormBuilder

- Title: [What is 123FormBuilder used for?](https://www.g2.com/discussions/what-is-123formbuilder-used-for) — 1 comment
  > **Top comment:** "Creating forms that can be used as a stand alone page, or embedded into other sites. You can collect payment, setup various email notifications, and much..."
- Title: [Microsoft block](https://www.g2.com/discussions/microsoft-block) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi there!

Sorry for the late reply, we missed your message. 
Can you please share some more details with our team at customercare@123formbuilder.com?..."
- Title: [Is it possible to &quot;try&quot; or see examples of file upload functionality before committing to an upgrade](https://www.g2.com/discussions/is-it-possible-to-try-or-see-examples-of-file-upload-functionality-before-committing-to-an-upgrade) — 1 comment, 1 upvote
  > **Top comment:** "Hello Andy, 

Sure thing, please contact our team at customercare@123formbuilder.com and they&#39;ll gladly set you up with a trial to test out our File Upload..."
- Title: [Why does this company think it&#39;s cool to scam people](https://www.g2.com/discussions/39365-why-does-this-company-think-it-s-cool-to-scam-people) — 1 comment, 1 upvote
  > **Top comment:** "Hi Patrick,

We also wrote to you on the reviews page. We understand your frustration with the new price plans. The word &quot;updates&quot; created confusion here..."

### Zoho Survey

- Title: [What is Zoho Survey used for?](https://www.g2.com/discussions/what-is-zoho-survey-used-for) — 4 comments, 1 upvote
  > **Top comment:** "It helps create a survey page to gather opinions based on drag and drop method interface."
- Title: [How come sometimes Zoho Survey slow in loading?](https://www.g2.com/discussions/how-come-sometimes-zoho-survey-slow-in-loading) — 3 comments, 1 upvote
  > **Top comment:** "It may be the network issue. please contact your network operator. "
- Title: [Is Zoho survey legit?](https://www.g2.com/discussions/is-zoho-survey-legit) — 2 comments, 1 upvote
  > **Top comment:** "Zoho Survey is a versatile and user-friendly tool that can be used for various uses. There is a wide variety of questions available, each of which can be..."
- Title: [What is Zoho survey?](https://www.g2.com/discussions/what-is-zoho-survey) — 2 comments, 1 upvote
  > **Top comment:** "It is an online survey and questionnaire building software can be used or voting as well once integrated."
- Title: [his is very useful](https://www.g2.com/discussions/his-is-very-useful) — 2 comments, 1 upvote
  > **Top comment:** "How are things going "

### Jotform

- Title: [What is JotForm used for?](https://www.g2.com/discussions/what-is-jotform-used-for) — 10 comments
  > **Top comment:** "Hello there!
 Jotform is an online application that allows anyone to quickly create custom online forms, collect responses directly in the email, create..."
- Title: [Is JotForm safe?](https://www.g2.com/discussions/is-jotform-safe) — 7 comments, 1 upvote
  > **Top comment:** "As far as I can tell, Jotform is safe.  It gives me the option to delete files over a period of time that I am no longer using.  I appreciate that ability!"
- Title: [What is Jotform used for?](https://www.g2.com/discussions/jotform-what-is-jotform-used-for) — 4 comments, 2 upvotes
  > **Top comment:** "Jotform can be used for a plethora of things!
From employee surveys, to required forms, or just for fun!"
- Title: [Is it possible to make surveys for Social Media using Jotform?](https://www.g2.com/discussions/is-it-possible-to-make-surveys-for-social-media-using-jotform) — 3 comments, 2 upvotes
  > **Top comment:** "Yes, it is possible and very functional, I am sure that Jotform will meet your needs."
- Title: [What is the best thing about Jotform?](https://www.g2.com/discussions/what-is-the-best-thing-about-jotform) — 1 comment, 1 upvote
  > **Top comment:** "I Would say the AI Features"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/123formbuilder-vs-zoho-survey-vs-jotform)

