Compare 123FormBuilder and Zoho Survey 
Featured Products
At a Glance
Market Segments
Small-Business (62.7% of reviews)
Small-Business (50.9% of reviews)
Entry-Level Pricing
$49.00 Per Month
0
123FormBuilder
Star Rating
(173)4.5 out of 5
Market Segments
Small-Business (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 Per Month
Browse all 5 pricing plansZoho Survey
Star Rating
(990)4.4 out of 5
Market Segments
Small-Business (50.9% of reviews)
Pros & Cons
Entry-Level Pricing
0
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that 123FormBuilder excels in ease of use, with many users appreciating its drag-and-drop builder and the ability to create forms without any coding. This simplicity allows users to quickly publish forms, making it a great choice for those who want to avoid technical complexities.
- Users say that Zoho Survey offers powerful analytics and reporting features, which are highly valued for making sense of survey data. Reviewers highlight its intuitive survey creation process and multiple distribution options, making it a versatile tool for gathering insights.
- According to verified reviews, 123FormBuilder stands out for its survey builder capabilities, receiving high praise for its comprehensive question types and templates. Users find it particularly beneficial for creating customized forms tailored to their specific needs.
- Reviewers mention that while Zoho Survey is reliable and integrates well with CRM tools, some users find it slightly less user-friendly compared to 123FormBuilder. The learning curve can be a bit steeper, especially for those new to survey tools.
- G2 reviewers highlight that 123FormBuilder's quality of support is commendable, with users noting responsive assistance when needed. This can be a significant advantage for small businesses that may require extra help during setup and implementation.
- Users report that Zoho Survey's entry-level pricing is a major draw, as it offers a free tier that makes it accessible for small businesses. This affordability, combined with its robust features, positions it as a strong contender for budget-conscious users.
Pricing
Entry-Level Pricing
123FormBuilder
Platinum Plan
$49.00
Per Month
For individuals or growing teams that need advanced features. Collect payments and build smart forms.
- 100 Forms
- 20,000 Submissions
- 10GB Storage
Zoho Survey
FREE
0
- Unlimited Surveys
- 10 Questions / Survey
- 100 Responses / Survey
Free Trial
123FormBuilder
No trial information availableZoho Survey
Free Trial is available
Ratings
Meets Requirements
8.9
118
8.9
785
Ease of Use
9.0
118
8.9
791
Ease of Setup
9.1
75
8.7
395
Ease of Admin
9.0
74
8.7
318
Quality of Support
8.6
103
8.5
699
Has the product been a good partner in doing business?
8.8
67
8.7
300
Product Direction (% positive)
7.2
91
8.8
756
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
10.0
8
9.2
212
10.0
7
9.1
209
8.5
8
8.6
195
9.3
7
8.9
193
Survey Customization
8.0
5
8.6
187
6.7
7
8.6
191
8.6
6
8.5
181
8.3
5
8.5
175
Survey Insights
9.3
5
8.7
206
Not enough data
8.4
178
9.2
6
8.8
190
8.1
6
8.7
179
Agentic AI - Survey
Not enough data
7.9
39
Not enough data
7.7
39
Not enough data
8.1
38
Customization
8.9
23
Not enough data
8.6
22
Not enough data
8.9
19
Not enough data
8.5
24
Not enough data
Additional Functionality
9.0
19
Not enough data
6.7
12
Not enough data
8.9
19
Not enough data
8.2
11
Not enough data
8.5
19
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
123FormBuilder and Zoho Survey are categorized as Survey
Unique Categories
Zoho Survey has no unique categories
Reviews
Reviewers' Company Size
123FormBuilder
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
7.7%
Information Technology and Services
7.7%
Marketing and Advertising
5.9%
Education Management
3.0%
Higher Education
3.0%
Other
72.8%
Information Technology and Services
9.9%
Education Management
6.3%
Marketing and Advertising
5.3%
Computer Software
4.9%
Financial Services
3.1%
Other
70.4%
Alternatives
Discussions
Why does this company think it's cool to scam people
1 Comment
1T
Hi Patrick,
We also wrote to you on the reviews page. We understand your frustration with the new price plans. The word "updates" created confusion here...Read more
Is it possible to "try" or see examples of file upload functionality before committing to an upgrade
1 Comment
1T
Hello Andy,
Sure thing, please contact our team at customercare@123formbuilder.com and they'll gladly set you up with a trial to test out our File Upload...Read more
Microsoft block
1 Comment
Official Response from 123FormBuilder
Hi there!
Sorry for the late reply, we missed your message.
Can you please share some more details with our team at customercare@123formbuilder.com?...Read more
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