Compare 123FormBuilder and SurveyMonkey 
At a Glance
Market Segments
Small-Business (62.7% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
$49.00 Per Month
Contact Us
123FormBuilder
Star Rating
(173)4.5 out of 5
Market Segments
Small-Business (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 Per Month
Browse all 5 pricing plansSurveyMonkey
Star Rating
(23,418)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in overall user satisfaction, boasting a significantly higher G2 Score compared to 123FormBuilder. Users appreciate the platform's intuitive design, noting that "it’s easy to create, update, and analyze surveys," which contributes to a more efficient workflow.
- Users say that while both platforms offer user-friendly interfaces, SurveyMonkey's variety of templates and question types provide a more versatile experience. Reviewers highlight the ability to distribute surveys through multiple channels, enhancing data collection efforts.
- According to verified reviews, 123FormBuilder shines with its drag-and-drop builder, making form creation quick and straightforward. Users commend the platform for its "ready-made templates" and seamless integrations, which allow for easy lead and data collection without technical hassles.
- Reviewers mention that SurveyMonkey's support quality is on par with 123FormBuilder, with both platforms receiving similar ratings. However, SurveyMonkey's larger user base and extensive resources may provide a slight edge in community support and knowledge sharing.
- Users highlight that 123FormBuilder's no-code approach simplifies form creation, making it accessible for users without technical expertise. This feature is particularly appealing for those who want to avoid complicated setups, as noted by users who appreciate the clean and user-friendly interface.
- G2 reviewers note that while both platforms have their strengths, SurveyMonkey's higher volume of recent reviews indicates a more active user community, which can be beneficial for prospective users seeking up-to-date insights and support.
Pricing
Entry-Level Pricing
123FormBuilder
Platinum Plan
$49.00
Per Month
For individuals or growing teams that need advanced features. Collect payments and build smart forms.
- 100 Forms
- 20,000 Submissions
- 10GB Storage
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
123FormBuilder
No trial information availableSurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.9
118
9.0
20,569
Ease of Use
9.0
118
9.2
20,687
Ease of Setup
9.1
75
9.0
8,022
Ease of Admin
9.0
74
8.9
7,613
Quality of Support
8.6
103
8.6
14,596
Has the product been a good partner in doing business?
8.8
67
8.8
6,662
Product Direction (% positive)
7.2
91
7.7
20,131
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
153
Feedback Analysis
Not enough data
8.1
145
Not enough data
7.9
145
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
147
Not enough data
9.0
160
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
83
Survey Management
10.0
8
9.0
1442
10.0
7
8.9
1427
8.5
8
8.6
1354
9.3
7
8.8
1398
Survey Customization
8.0
5
8.5
1160
6.7
7
8.2
1198
8.6
6
8.1
1076
8.3
5
8.1
907
Survey Insights
9.3
5
8.6
1367
Not enough data
8.0
937
9.2
6
8.5
1259
8.1
6
8.4
1136
Agentic AI - Survey
Not enough data
7.6
148
Not enough data
7.7
148
Not enough data
8.0
151
Customization
8.9
23
8.6
210
8.6
22
8.3
195
8.9
19
8.7
215
8.5
24
8.6
228
Additional Functionality
9.0
19
8.3
174
6.7
12
7.6
152
8.9
19
8.3
196
8.2
11
7.8
151
8.5
19
8.5
204
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
123FormBuilder and SurveyMonkey are categorized as Online Form Builder and Survey
Unique Categories
123FormBuilder is categorized as Salesforce AppExchange Apps and Lead Capture
SurveyMonkey is categorized as Feedback Analytics
Reviews
Reviewers' Company Size
123FormBuilder
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
7.7%
Information Technology and Services
7.7%
Marketing and Advertising
5.9%
Education Management
3.0%
Higher Education
3.0%
Other
72.8%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Discussions
Why does this company think it's cool to scam people
1 Comment
1T
Hi Patrick,
We also wrote to you on the reviews page. We understand your frustration with the new price plans. The word "updates" created confusion here...Read more
Is it possible to "try" or see examples of file upload functionality before committing to an upgrade
1 Comment
1T
Hello Andy,
Sure thing, please contact our team at customercare@123formbuilder.com and they'll gladly set you up with a trial to test out our File Upload...Read more
Microsoft block
1 Comment
Official Response from 123FormBuilder
Hi there!
Sorry for the late reply, we missed your message.
Can you please share some more details with our team at customercare@123formbuilder.com?...Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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