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Compare 123FormBuilder and SurveyMonkey 
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At a Glance
Market Segments
Small-Business (63.1% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
$49.00 Per Month
Contact Us
123FormBuilder
Star Rating
(172)4.5 out of 5
Market Segments
Small-Business (63.1% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 Per Month
Browse all 5 pricing plansSurveyMonkey
Star Rating
(23,307)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in overall user satisfaction, boasting a significantly higher G2 Score compared to 123FormBuilder. Users appreciate its user-friendly interface and the ability to create surveys quickly, with one reviewer noting they could implement a global survey in just a few days.
- Users say that 123FormBuilder shines in its no-code form creation, making it accessible for those without technical skills. Reviewers highlight the drag-and-drop feature as seamless, allowing them to publish forms in minutes, which is a major plus for quick deployments.
- According to verified reviews, SurveyMonkey's extensive library of over 500 expert-written templates is a standout feature, enabling users to generate professionally structured surveys efficiently. This resource is particularly beneficial for those looking to ensure their data collection follows sound research methods.
- Reviewers mention that while 123FormBuilder offers a clean and straightforward interface, it has fewer recent reviews, which may indicate less user engagement compared to SurveyMonkey. This could affect the reliability of feedback and updates on the platform's performance.
- Users highlight that both platforms provide solid support, with SurveyMonkey receiving praise for its AI enhancements that streamline the survey creation process. However, 123FormBuilder's straightforward approach to form creation is also appreciated, as it allows users to avoid complicated technical details.
- G2 reviewers note that while SurveyMonkey has a higher overall satisfaction rating, 123FormBuilder's customization options and ease of use make it a strong contender for small businesses looking for quick and effective form solutions. Users value the ability to easily read submissions and receive timely notifications for each request.
Pricing
Entry-Level Pricing
123FormBuilder
Platinum Plan
$49.00
Per Month
For individuals or growing teams that need advanced features. Collect payments and build smart forms.
- 100 Forms
- 20,000 Submissions
- 10GB Storage
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
123FormBuilder
No trial information availableSurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.9
117
9.0
20,481
Ease of Use
9.0
117
9.2
20,593
Ease of Setup
9.1
74
9.0
7,931
Ease of Admin
9.0
74
8.9
7,590
Quality of Support
8.6
102
8.6
14,525
Has the product been a good partner in doing business?
8.8
67
8.8
6,639
Product Direction (% positive)
7.3
90
7.7
20,043
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
145
Feedback Analysis
Not enough data
8.2
143
Not enough data
7.9
142
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
144
Not enough data
9.0
146
Not enough data
7.8
139
Not enough data
7.7
138
Generative AI
Not enough data
7.3
130
Not enough data
7.6
84
Survey Management
10.0
7
9.0
1391
10.0
7
8.9
1403
8.3
7
8.6
1325
9.3
7
8.8
1365
Survey Customization
8.0
5
8.5
1148
6.7
7
8.2
1181
8.6
6
8.1
1072
8.3
5
8.1
898
Survey Insights
9.3
5
8.6
1315
Not enough data
8.0
927
9.2
6
8.5
1241
8.1
6
8.4
1130
Agentic AI - Survey
Not enough data
7.6
145
Not enough data
7.7
144
Not enough data
8.0
147
Customization
8.9
23
8.6
207
8.6
22
8.3
191
8.9
19
8.7
211
8.7
23
8.6
221
Additional Functionality
9.0
19
8.3
173
6.7
12
7.6
151
8.9
19
8.3
195
8.2
11
7.8
150
8.5
19
8.6
202
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
123FormBuilder and SurveyMonkey are categorized as Online Form Builder and Survey
Unique Categories
123FormBuilder is categorized as Salesforce AppExchange Apps and Lead Capture
SurveyMonkey is categorized as Feedback Analytics
Reviews
Reviewers' Company Size
123FormBuilder
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.7%
Computer Software
7.7%
Marketing and Advertising
6.0%
Retail
3.0%
Non-Profit Organization Management
3.0%
Other
72.6%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Discussions
Why does this company think it's cool to scam people
1 Comment
1T
Hi Patrick,
We also wrote to you on the reviews page. We understand your frustration with the new price plans. The word "updates" created confusion here...Read more
Is it possible to "try" or see examples of file upload functionality before committing to an upgrade
1 Comment
1T
Hello Andy,
Sure thing, please contact our team at customercare@123formbuilder.com and they'll gladly set you up with a trial to test out our File Upload...Read more
Microsoft block
1 Comment
Official Response from 123FormBuilder
Hi there!
Sorry for the late reply, we missed your message.
Can you please share some more details with our team at customercare@123formbuilder.com?...Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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