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# 123FormBuilder vs Microsoft Forms Comparison - What are their main differences?

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123FormBuilderMicrosoft Forms[+ Add Product](#)

Reviews

**123FormBuilder** [

4.5/5(175)

](https://www.g2.com/products/123formbuilder/reviews#reviews)

**Microsoft Forms** [

4.4/5(475)

](https://www.g2.com/products/microsoft-forms/reviews#reviews)

Pricing

**123FormBuilder**
 **$49.00** Per Month · Platinum Plan

**Microsoft Forms**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**123FormBuilder**
2 months

Based on 6 responses

**Microsoft Forms**
1 monthFaster

Based on 7 responses

Return on Investment

**123FormBuilder**
13 months

Based on 8 responses

**Microsoft Forms**
11 months2 months sooner

Based on 5 responses

Perceived Cost

**123FormBuilder**
$$$$$

**Microsoft Forms**
$$$$$

Average Discount

**123FormBuilder**
10%

**Microsoft Forms**
13%3% more

 ![123FormBuilder](https://images.g2crowd.com/uploads/product/hd_favicon/e997394be90e9bba5f35c5d6e0eeedce/123formbuilder.svg "123FormBuilder")

 ![Microsoft Forms](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13aba37ae908d9cf29a2452925257ccc/microsoft-forms.jpeg "Microsoft Forms")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

 ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message

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Who do you want to talk with?

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 ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human

Pros & Cons

**123FormBuilder**
[
Ease of Creation (5)
](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=1594827&qs=pros-and-cons#reviews)[
Ease of Use (5)
](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=1595552&qs=pros-and-cons#reviews)[
Delays (2)
](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=1954743&qs=pros-and-cons#reviews)[
Form Design (2)
](https://www.g2.com/products/123formbuilder/reviews?filters%5Bsentiment_snippet%5D=1595628&qs=pros-and-cons#reviews)

**Microsoft Forms**
[
Ease of Use (32)
](https://www.g2.com/products/microsoft-forms/reviews?filters%5Bsentiment_snippet%5D=1211341&qs=pros-and-cons#reviews)[
Ease of Creation (17)
](https://www.g2.com/products/microsoft-forms/reviews?filters%5Bsentiment_snippet%5D=1212015&qs=pros-and-cons#reviews)[
Limited Customization (14)
](https://www.g2.com/products/microsoft-forms/reviews?filters%5Bsentiment_snippet%5D=1211817&qs=pros-and-cons#reviews)[
Missing Features (12)
](https://www.g2.com/products/microsoft-forms/reviews?filters%5Bsentiment_snippet%5D=1211353&qs=pros-and-cons#reviews)

Integrations

**123FormBuilder**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_33722911aa5de05113e3d3acb9ecabab/paypal.png "Product Avatar Image")

PayPal Payments

](https://www.g2.com/products/paypal/reviews)[
View all
](https://www.g2.com/products/123formbuilder/integrations)

**Microsoft Forms**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image")

Microsoft 365

](https://www.g2.com/products/microsoft365/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_033aa224b72b00b72e8860e4e6401efc/microsoft-excel.png "Product Avatar Image")

Microsoft Excel

](https://www.g2.com/products/microsoft-excel/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image")

Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dd08426f9b1cd59deeab3d8fae3cd327/microsoft-power-automate.PNG "Product Avatar Image")

Microsoft Power Automate

](https://www.g2.com/products/microsoft-power-automate/reviews)[
View all
](https://www.g2.com/products/microsoft-forms/integrations)

Screenshots

**123FormBuilder**
 ![123FormBuilder screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/75229/123-Form-Builder-Product.jpg)

**Microsoft Forms**
No screenshot available

Ratings

Meets Requirements

**123FormBuilder**

8.9

8.9120

**Microsoft Forms**

8.8

8.8393

Ease of Use

**123FormBuilder**

9.0

9.0120

**Microsoft Forms**

9.2

9.2396

Ease of Setup

**123FormBuilder**

9.1

9.177

**Microsoft Forms**

9.3

9.3182

Ease of Admin

**123FormBuilder**

9.0

9.074

**Microsoft Forms**

9.1

9.191

Quality of Support

**123FormBuilder**

8.6

8.6104

**Microsoft Forms**

8.7

8.7319

Has the product been a good partner in doing business?

**123FormBuilder**

8.8

8.867

**Microsoft Forms**

8.8

8.876

Product Direction (% positive)

**123FormBuilder**

7.2

7.292

**Microsoft Forms**

8.9

8.9376

Features

Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);)

8.7

9

8.3

198

Survey Management

Survey Builder

10.0(won by 0.9)

8

 (There is a greater than 0.5 difference between this product's rating and its competitors)

9.1

185

Customizable Questions

10.0(won by 1.2)

7

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.8

188

Templates

8.5(won by 0.2)

8

8.3

178

Survey Distribution

9.3(won by 0.6)

7

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.7

177

Mobile Survey

Not enough data

Not enough data

Site Intercept Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Survey Customization

Question Branching

8.0

5

8.3(won by 0.3)

163

Branding

6.7

7

8.1(won by 1.4)

157

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Multimedia Support

8.6(won by 0.8)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

155

Multilingual Surveys

8.3(won by 0.2)

5

8.1

136

Survey Insights

Reporting & Analytics

9.3(won by 0.7)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.6

173

Data Exporting

9.2(won by 0.3)

6

8.9

170

Permissions

8.1

6

8.8(won by 0.7)

161

 (There is a greater than 0.5 difference between this product's rating and its competitors)

BI Tools Integration

Not enough data

8.2(won by default)

132

Collaboration Tools

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Agentic AI - Survey

Adaptive Learning

Not enough data

7.4(won by default)

34

Proactive Assistance

Not enough data

7.5(won by default)

34

Decision Making

Not enough data

7.4(won by default)

34

Dynamic Content

Not enough data

Not enough data

Additional Functionality

Single Sign On

Not enough data

Not enough data

Phone Polling

Not enough data

Not enough data

Online Polling

Not enough data

Not enough data

Support Audio/Images/Video

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Word Clouds

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Q&A Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Cleansing

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

URL Customization

Not enough data

Not enough data

Question Piping

Not enough data

Not enough data

Offline Response Collection

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Response Validation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Response Quotas

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Randomization

Not enough data

Not enough data

Online Form Builder[Hide 44 FeaturesShow 44 Features](javascript:void(0);)

8.5

28

8.3

153

Customization

Custom Fields

9.0(won by 0.5)

24

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

127

Conditional Logic

8.6(won by 0.2)

22

8.4

117

Multi-page Forms

8.9(won by 0.1)

19

8.8

114

Design

8.5(won by 0.4)

26

8.1

133

Forms Creation & Design

Not enough data

Not enough data

Additional Functionality

Embedded Forms

9.0(won by 0.5)

19

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.5

108

Offline Capability

6.7

12

7.3(won by 0.6)

97

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Notifications

8.9(won by 0.2)

19

8.7

119

Payments

8.2(won by 0.8)

11

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

79

Mobile Forms

8.5

19

8.7(won by 0.2)

116

Customizable Forms

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Autofill

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Convert to PDF

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Media Library

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Full Text Search

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Show 4 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Lead Generation[Hide 5 FeaturesShow 5 Features](javascript:void(0);)

Not enough data

Not enough data

Lead Generation

Lead Builder

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Marketing Automation Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Data Import & Export Tools

Not enough data

Not enough data

Lead Capture[Hide 83 FeaturesShow 83 Features](javascript:void(0);)

Not enough data

Not enough data

Lead Monitoring

Features

Not enough data

Not enough data

Performance

Not enough data

Not enough data

Identification

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Agentic AI - Lead Capture

Cross-system Integration

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Data Capture

Mobile

Not enough data

Not enough data

Websites

Not enough data

Not enough data

Social Media

Not enough data

Not enough data

Data

Not enough data

Not enough data

Analytics

Export/Import

Not enough data

Not enough data

Reporting

Not enough data

Not enough data

Customization

Web Forms

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Additional Functionality

Lead Segmentation

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Prospecting Tools

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Lead Nurturing

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Lead Notifications

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Business Card/Badge Scanning

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

API

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Visitor Tracking

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Lead Scoring

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Drip Campaigns

Not enough data

Not enough data

Campaign Segmentation

Not enough data

Not enough data

Lead Verification/Validation

Not enough data

Not enough data

Source Tracking

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Opportunity Management

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sales Forecasting

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Salesforce AppExchange Apps[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Salesforce AppExchange Apps

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![123FormBuilder](https://images.g2crowd.com/uploads/product/hd_favicon/e997394be90e9bba5f35c5d6e0eeedce/123formbuilder.svg "123FormBuilder")](https://www.g2.com/products/123formbuilder/reviews)

123FormBuilder

Small-Business(50 or fewer emp.)

62.6%

Mid-Market(51-1000 emp.)

21.6%

Enterprise(\> 1000 emp.)

15.8%

[![Microsoft Forms](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13aba37ae908d9cf29a2452925257ccc/microsoft-forms.jpeg "Microsoft Forms")](https://www.g2.com/products/microsoft-forms/reviews)

Microsoft Forms

Small-Business(50 or fewer emp.)

19.3%

Mid-Market(51-1000 emp.)

43.5%

Enterprise(\> 1000 emp.)

37.2%

Small-Business

(50 or fewer emp.)

62.6%

19.3%

Mid-Market

(51-1000 emp.)

21.6%

43.5%

Enterprise

(\> 1000 emp.)

15.8%

37.2%

Reviewers' Industry

[![123FormBuilder](https://images.g2crowd.com/uploads/product/hd_favicon/e997394be90e9bba5f35c5d6e0eeedce/123formbuilder.svg "123FormBuilder")](https://www.g2.com/products/123formbuilder/reviews)
123FormBuilder

Computer Software

8.2%

Information Technology and Services

7.6%

Marketing and Advertising

5.8%

Retail

3.5%

Education Management

2.9%

Other

71.9%

[![Microsoft Forms](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13aba37ae908d9cf29a2452925257ccc/microsoft-forms.jpeg "Microsoft Forms")](https://www.g2.com/products/microsoft-forms/reviews)
Microsoft Forms

Information Technology and Services

16.7%

Education Management

7.3%

Higher Education

7.0%

Pharmaceuticals

5.9%

Computer Software

5.3%

Other

57.7%

Alternatives

**123FormBuilder Alternatives**

 ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform")

[
Jotform
](/products/jotform/reviews)

 ![FormAssembly](https://images.g2crowd.com/uploads/product/hd_favicon/ddbf66734a70dc037c22ea32af9403d5/formassembly.svg "FormAssembly")

[
FormAssembly
](/products/formassembly/reviews)

 ![Formstack Forms](https://images.g2crowd.com/uploads/product/hd_favicon/37fac33d0862314c2e8f993bc9bb97b9/formstack-forms.svg "Formstack Forms")

[
Formstack Forms
](/products/formstack-forms/reviews)

 ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform")

[
Typeform
](/products/typeform/reviews)

**Microsoft Forms Alternatives**

 ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")

[
SurveyMonkey
](/products/surveymonkey/reviews)

 ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform")

[
Jotform
](/products/jotform/reviews)

 ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform")

[
Typeform
](/products/typeform/reviews)

 ![Formstack Forms](https://images.g2crowd.com/uploads/product/hd_favicon/37fac33d0862314c2e8f993bc9bb97b9/formstack-forms.svg "Formstack Forms")

[
Formstack Forms
](/products/formstack-forms/reviews)