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Compare 123FormBuilder and Microsoft Forms 
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At a Glance
Market Segments
Small-Business (63.1% of reviews)
Mid-Market (43.7% of reviews)
Entry-Level Pricing
$49.00 Per Month
No pricing available
123FormBuilder
Star Rating
(172)4.5 out of 5
Market Segments
Small-Business (63.1% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 Per Month
Browse all 5 pricing plansMicrosoft Forms
Star Rating
(435)4.4 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft FormsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that 123FormBuilder excels in its Survey Builder, achieving a perfect score of 10.0, while Microsoft Forms scores 9.1, indicating that 123FormBuilder offers a more intuitive and feature-rich experience for creating surveys.
- Reviewers mention that 123FormBuilder provides superior Question Types with a perfect score of 10.0, compared to Microsoft Forms' score of 8.8, suggesting that users have access to a wider variety of question formats and customization options.
- G2 users highlight that 123FormBuilder's Survey Distribution capabilities score 9.7, significantly higher than Microsoft Forms' 8.8, which indicates that 123FormBuilder may offer more effective channels for distributing surveys to target audiences.
- Users on G2 report that 123FormBuilder's Embedded Forms feature scores 9.1, while Microsoft Forms scores 8.7, suggesting that 123FormBuilder provides better options for integrating forms into websites and applications seamlessly.
- Reviewers mention that while both products have similar scores for Mobile Forms (8.7), Microsoft Forms is noted for its ease of use on mobile devices, which some users find more accessible compared to 123FormBuilder.
- Users say that 123FormBuilder's Reporting & Analytics feature scores 8.6, which is on par with Microsoft Forms, but users report that Microsoft Forms offers more straightforward integration with BI Tools, scoring 8.6, making it easier for users to analyze data within their existing workflows.
Pricing
Entry-Level Pricing
123FormBuilder
Platinum Plan
$49.00
Per Month
For individuals or growing teams that need advanced features. Collect payments and build smart forms.
- 100 Forms
- 20,000 Submissions
- 10GB Storage
Microsoft Forms
No pricing availableFree Trial
123FormBuilder
No trial information availableMicrosoft Forms
No trial information availableRatings
Meets Requirements
8.9
117
8.8
360
Ease of Use
9.0
117
9.2
362
Ease of Setup
9.1
74
9.3
147
Ease of Admin
9.0
74
9.1
86
Quality of Support
8.6
102
8.8
292
Has the product been a good partner in doing business?
8.8
67
8.9
71
Product Direction (% positive)
7.3
90
9.1
346
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
10.0
7
9.1
174
10.0
7
8.8
177
8.3
7
8.2
170
9.3
7
8.7
171
Survey Customization
8.0
5
8.3
157
6.7
7
8.1
151
8.6
6
7.7
151
8.3
5
8.1
132
Survey Insights
9.3
5
8.6
165
Not enough data
8.2
128
9.2
6
8.8
164
8.1
6
8.7
157
Agentic AI - Survey
Not enough data
7.3
34
Not enough data
7.4
34
Not enough data
7.2
34
Customization
8.9
23
8.4
114
8.6
22
8.4
107
8.9
19
8.8
108
8.7
23
8.3
115
Additional Functionality
9.0
19
8.5
105
6.7
12
7.3
95
8.9
19
8.6
107
8.2
11
7.5
77
8.5
19
8.7
109
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
123FormBuilder and Microsoft Forms are categorized as Online Form Builder and Survey
Unique Categories
123FormBuilder is categorized as Salesforce AppExchange Apps and Lead Capture
Microsoft Forms has no unique categories
Reviews
Reviewers' Company Size
123FormBuilder
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.7%
Computer Software
7.7%
Marketing and Advertising
6.0%
Retail
3.0%
Non-Profit Organization Management
3.0%
Other
72.6%
Information Technology and Services
16.7%
Education Management
7.6%
Higher Education
7.4%
Pharmaceuticals
6.4%
Computer Software
5.0%
Other
56.8%
Discussions
Why does this company think it's cool to scam people
1 Comment
1T
Hi Patrick,
We also wrote to you on the reviews page. We understand your frustration with the new price plans. The word "updates" created confusion here...Read more
Is it possible to "try" or see examples of file upload functionality before committing to an upgrade
1 Comment
1T
Hello Andy,
Sure thing, please contact our team at customercare@123formbuilder.com and they'll gladly set you up with a trial to test out our File Upload...Read more
Microsoft block
1 Comment
Official Response from 123FormBuilder
Hi there!
Sorry for the late reply, we missed your message.
Can you please share some more details with our team at customercare@123formbuilder.com?...Read more
Is it right?
2 Comments
TT
Please elaborate on the question ? Does Microsoft have the rights on your Forms ? Do the Microsoft Forms is right ? I am not sure to understand the question...Read more
Is Microsoft Forms good?
2 Comments
HV
Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lotRead more
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