# 123FormBuilder vs Microsoft Forms Comparison
---
## AI Generated Summary
- **G2 reviewers report** that 123FormBuilder excels in its **user-friendly design** , with many users appreciating the **drag-and-drop builder** and **ready-made templates** that simplify form creation. This ease of use allows users to publish forms quickly without needing technical skills.
- **Users say** Microsoft Forms shines in its **integration with the Microsoft 365 ecosystem** , making it a seamless choice for those already using Microsoft products. Reviewers highlight how easy it is to set up and use, even for beginners, which enhances productivity when creating surveys and quizzes.
- **According to verified reviews** , 123FormBuilder is particularly strong in **customization options** , allowing users to create forms without any coding. This flexibility is a significant advantage for those who want tailored solutions without the hassle of complex configurations.
- **Reviewers mention** that Microsoft Forms offers a solid **user experience** with its straightforward interface, making it easy to distribute surveys and collect feedback. Users appreciate the simplicity of getting their surveys out quickly, which is crucial for time-sensitive projects.
- **G2 reviewers highlight** that while both platforms are easy to use, 123FormBuilder has a slight edge in **survey building capabilities** , with users praising its ability to create complex surveys with various question types and conditional logic without technical barriers.
- **Users report** that Microsoft Forms, while effective, sometimes lacks the **advanced features** found in 123FormBuilder, such as extensive **branding options** and **multimedia support** , which can be limiting for users looking to create more visually engaging forms.



| | 123FormBuilder | Microsoft Forms | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 175 | 472 | 
| **Largest Market Segment** | Small-Business (62.6% of reviews) | Mid-Market (43.6% of reviews) | 
| **Entry Level Price** | $49.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### 123FormBuilder

Pros:
- Ease of Creation (4 reviews)
- Ease of Use (4 reviews)

Cons:
- Delays (1 reviews)
- Difficult Customization (1 reviews)

### Microsoft Forms

Pros:
- Ease of Use (32 reviews)
- Ease of Creation (17 reviews)

Cons:
- Limited Customization (14 reviews)
- Missing Features (12 reviews)

---
## Ratings Comparison
| Rating | 123FormBuilder | Microsoft Forms | 
|---|---|---|
  | **Meets Requirements** | 8.9 (120 reviews) | 8.8 (391 reviews) | 
  | **Ease of Use** | 9.0 (120 reviews) | 9.2 (394 reviews) | 
  | **Ease of Setup** | 9.1 (77 reviews) | 9.3 (179 reviews) | 
  | **Ease of Admin** | 9.0 (74 reviews) | 9.1 (91 reviews) | 
  | **Quality of Support** | 8.6 (104 reviews) | 8.7 (318 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (67 reviews) | 8.8 (76 reviews) | 
  | **Product Direction (% positive)** | 7.2 (92 reviews) | 9.0 (374 reviews) | 

---
## Pricing

### 123FormBuilder

#### Entry-Level Pricing

Plan: Platinum Plan

Price: $49.00 Per Month

Description: For individuals or growing teams that need advanced features. Collect payments and build smart forms.

Key Features:
- 100 Forms
- 20,000 Submissions
- 10GB Storage

[Browse all 5 editions](https://www.g2.com/products/123formbuilder/pricing)

#### Free Trial

No

### Microsoft Forms

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | N/A | N/A |
| **Microsoft Forms** | N/A | N/A |

#### Lead Generation

| Feature | 123FormBuilder | Microsoft Forms | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | N/A | N/A |
| **Microsoft Forms** | N/A | N/A |

#### Lead Monitoring

| Feature | 123FormBuilder | Microsoft Forms | 
|---|---|---|
| **Features** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Identification** | Not enough data | Not enough data | 

#### Agentic AI - Lead Capture

| Feature | 123FormBuilder | Microsoft Forms | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Capture

| Feature | 123FormBuilder | Microsoft Forms | 
|---|---|---|
| **Mobile** | Not enough data | Not enough data | 
| **Websites** | Not enough data | Not enough data | 
| **Social Media** | Not enough data | Not enough data | 
| **Data** | Not enough data | Not enough data | 

#### Analytics

| Feature | 123FormBuilder | Microsoft Forms | 
|---|---|---|
| **Export/Import** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 

#### Customization

| Feature | 123FormBuilder | Microsoft Forms | 
|---|---|---|
| **Forms** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | 8.7/10 | 9 |
| **Microsoft Forms** | 8.3/10 | 197 |

#### Survey Management

| Feature | 123FormBuilder | Microsoft Forms | 
|---|---|---|
| **Survey Builder** | 10.0 (8 reviews) | 9.1 (184 reviews) | 
| **Question Types** | 10.0 (7 reviews) | 8.8 (186 reviews) | 
| **Templates** | 8.5 (8 reviews) | 8.2 (176 reviews) | 
| **Survey Distribution** | 9.3 (7 reviews) | 8.7 (176 reviews) | 

#### Survey Customization

| Feature | 123FormBuilder | Microsoft Forms | 
|---|---|---|
| **Branching/Skip Logic** | 8.0 (5 reviews) | 8.3 (162 reviews) | 
| **Branding** | 6.7 (7 reviews) | 8.1 (156 reviews) | 
| **Multimedia Support** | 8.6 (6 reviews) | 7.8 (154 reviews) | 
| **Multilingual Surveys** | 8.3 (5 reviews) | 8.1 (136 reviews) | 

#### Survey Insights

| Feature | 123FormBuilder | Microsoft Forms | 
|---|---|---|
| **Reporting & Analytics** | 9.3 (5 reviews) | 8.6 (171 reviews) | 
| **BI Tools Integration** | Not enough data | 8.2 (131 reviews) | 
| **Data Exporting** | 9.2 (6 reviews) | 8.9 (170 reviews) | 
| **Permissions** | 8.1 (6 reviews) | 8.8 (160 reviews) | 

#### Agentic AI - Survey

| Feature | 123FormBuilder | Microsoft Forms | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.4 (34 reviews) | 
| **Proactive Assistance** | Not enough data | 7.5 (34 reviews) | 
| **Decision Making** | Not enough data | 7.4 (34 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | 8.5/10 | 28 |
| **Microsoft Forms** | 8.3/10 | 150 |

#### Customization

| Feature | 123FormBuilder | Microsoft Forms | 
|---|---|---|
| **Custom Fields** | 9.0 (24 reviews) | 8.5 (125 reviews) | 
| **Conditional Logic** | 8.6 (22 reviews) | 8.4 (116 reviews) | 
| **Multi-page Forms** | 8.9 (19 reviews) | 8.8 (113 reviews) | 
| **Design** | 8.5 (26 reviews) | 8.2 (132 reviews) | 

#### Additional Functionality

| Feature | 123FormBuilder | Microsoft Forms | 
|---|---|---|
| **Embedded Forms** | 9.0 (19 reviews) | 8.5 (108 reviews) | 
| **Offline Capability** | 6.7 (12 reviews) | 7.3 (97 reviews) | 
| **Notifications** | 8.9 (19 reviews) | 8.6 (118 reviews) | 
| **Payments** | 8.2 (11 reviews) | 7.4 (79 reviews) | 
| **Mobile Forms** | 8.5 (19 reviews) | 8.7 (115 reviews) | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **123FormBuilder** | N/A | N/A |
| **Microsoft Forms** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | 123FormBuilder | Microsoft Forms | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Survey Software](https://www.g2.com/categories/survey)

**Unique to 123FormBuilder (2):** [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Lead Capture Software](https://www.g2.com/categories/lead-capture)



---
## Reviewer Demographics

### By Company Size

| Segment | 123FormBuilder | Microsoft Forms | 
|---|---|---|
| **Small-Business** | 62.6% | 19.2% | 
| **Mid-Market** | 21.6% | 43.6% | 
| **Enterprise** | 15.8% | 37.2% | 

### By Industry

#### 123FormBuilder

- **Computer Software:** 8.2%
- **Information Technology and Services:** 7.6%
- **Marketing and Advertising:** 5.8%
- **Retail:** 3.5%
- **Education Management:** 2.9%
- **Higher Education:** 2.9%
- **Non-Profit Organization Management:** 2.9%
- **Events Services:** 2.3%
- **Financial Services:** 2.3%
- **Health, Wellness and Fitness:** 2.3%
- **Other:** 59.1%

#### Microsoft Forms

- **Information Technology and Services:** 16.6%
- **Education Management:** 7.5%
- **Higher Education:** 7.1%
- **Pharmaceuticals:** 6.0%
- **Computer Software:** 5.3%
- **Primary/Secondary Education:** 3.5%
- **Management Consulting:** 2.9%
- **Oil & Energy:** 2.9%
- **Financial Services:** 2.9%
- **Automotive:** 2.9%
- **Other:** 42.5%

---
## Alternatives

### Alternatives to 123FormBuilder

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5218 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23554 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (971 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3556 reviews)
- [forms.app](https://www.g2.com/products/forms-app/reviews) — 4.5/5 stars (498 reviews)
- [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) — 4.4/5 stars (1037 reviews)

### Alternatives to Microsoft Forms

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23554 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5218 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews)
- [Mentimeter](https://www.g2.com/products/mentimeter/reviews) — 4.7/5 stars (788 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (953 reviews)

---
## Top Discussions

### 123FormBuilder

- Title: [What is 123FormBuilder used for?](https://www.g2.com/discussions/what-is-123formbuilder-used-for) — 1 comment
  > **Top comment:** "Creating forms that can be used as a stand alone page, or embedded into other sites. You can collect payment, setup various email notifications, and much..."
- Title: [Microsoft block](https://www.g2.com/discussions/microsoft-block) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi there!

Sorry for the late reply, we missed your message. 
Can you please share some more details with our team at customercare@123formbuilder.com?..."
- Title: [Is it possible to "try" or see examples of file upload functionality before committing to an upgrade](https://www.g2.com/discussions/is-it-possible-to-try-or-see-examples-of-file-upload-functionality-before-committing-to-an-upgrade) — 1 comment, 1 upvote
  > **Top comment:** "Hello Andy, 

Sure thing, please contact our team at customercare@123formbuilder.com and they'll gladly set you up with a trial to test out our File Upload..."
- Title: [Why does this company think it's cool to scam people](https://www.g2.com/discussions/39365-why-does-this-company-think-it-s-cool-to-scam-people) — 1 comment, 1 upvote
  > **Top comment:** "Hi Patrick,

We also wrote to you on the reviews page. We understand your frustration with the new price plans. The word "updates" created confusion here..."

### Microsoft Forms

- Title: [Are there any version updates for this software?](https://www.g2.com/discussions/27069-are-there-any-version-updates-for-this-software) — 3 comments
  > **Top comment:** "latest version 1.23. 0.0"
- Title: [What is Microsoft Forms used for?](https://www.g2.com/discussions/what-is-microsoft-forms-used-for) — 2 comments
  > **Top comment:** "MS Forms can be used to get answers and opinions in the form of surveys from different individuals. 

There are several types of questions that can be..."
- Title: [Is Microsoft form free?](https://www.g2.com/discussions/is-microsoft-form-free) — 2 comments
  > **Top comment:** "No you have to pay for microsoft products"
- Title: [Is Microsoft Forms good?](https://www.g2.com/discussions/is-microsoft-forms-good) — 2 comments
  > **Top comment:** "Yes, it is great, both options creating survey and/or quizzes.. Using it in company a lot"
- Title: [Is it right?](https://www.g2.com/discussions/31869-is-it-right) — 2 comments, 1 upvote
  > **Top comment:** "Yes"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/123formbuilder-vs-microsoft-forms)